Gateway 5860 - Manual

Conventions The following conventions are used in this manual: v SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific ...

Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend...

Table of Contents System Tour Features System Specification General System Features Block Diagram System Utilities CMOS Setup Utility Entering CMOS setup Navigating Through the Setup Utility Setup Utility Menus System Disassembly and Assembly Disassembly Requirements Pre-disassembly Procedure Removi...

System Tour Features Below is a brief summary of the computer’s many feature: Chapter1 NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Chassis Specification - 2 external Number of 5.25” Drive Bay * Reserve op...

Motherboard Specification RoHS - Should be compliant with RoHS EuP - Should be compliant with EuP Lot6 Size - Max. 244mm x 244mm, MicroATX - Microsoft MDA 2010 compliant - HDMI 1.4a Certification ■ Certificate fee paid by MB vendor Brand Logo - Need to print Acer logo on PCB PCB - 4 layers Platform ...

Setup Utility Menus The Setup Main menu includes the following main setup categories. Parameter Description Product Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advanced BIOS Features ...

Product Information The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable. 12 Chapter2 Parameter Description Processor Type Type of CPU installed on the system. Processor Speed Speed of the CPU installed on t...

Standard CMOS Features . Chapter2 13 Parameter Description System Date Set the date following the weekday-month-day-year format. System Time Set the system time following the hour-minute-second format. Halt On Determines whether the system will stop for an error during the POST. All, But Keyboard No...

Advanced BIOS Feature . 14 Chapter2 Parameter Description Option Quick Boot Allows you to decrease the time it takes to boot the computer by shortening or skipping certain standard booting process. Enabled Disabled Quiet Boot When enabled, the BIOS splash screen displays during startup. When disable...

Advanced Chipset Features Chapter2 15 Parameter Description Option AMD Cool’n’ Quiet When enabled, this feature allows the OS to reduce power consumption. When disabled, the system operates at maximum CPU speed. Enabled Disabled AMD-V Enables or disables the Virtualization Technology (VT) availabili...

Integrated Peripherals 16 Chapter2 Parameter Description Option Onboard SATA Controller Enables or disables the onboard SATA controller. Enabled Disabled Onboard SATA Mode Select an operating mode for the onboard SATA. RAID Native IDE Onboard USB Controller Enables or disables the onboard USB contro...

Power Management Setup Chapter2 17 Parameter Description Option ACPI Suspend Mode Select an ACPI state. S3 (STR) S1 (POS) Deep power off mode Select the Deep power off Mode Enabled Disabled Power On by RTC Alarm Enables or Disables to wake up the system by RTC Alarm Function Enabled Disabled Power O...

PC Health Status 18 Chapter2 Parameter Description Option system Shutdown Temperature Select the system Shutdown Temperature Enabled Disabled CPU Shutdown Temperature Select the system Shutdown Temperature Enabled Disabled Smart FAN Enables or disables the smart system fan control function. Enabled ...

Frequency/Voltage Control Chapter2 . 19 Parameter Description Option Spread Spectrum Enables or disables the reduction of the mainboard’s EMI. Note: Remember to disable the Spread Spectrum feature if you are overclocking. A slight jitter can introduce a temporary boost in clock speed causing the ove...

BIOS Security Features . 20 Setting a supervisor password 1. Use the up/down arrow keys to select Change Supervisor Password menu then press Enter . A password box will appear. 2. Type a password then press Enter . The password may consist up to six alphanumeric characters (A-Z,a-z,0-9) 3. Retype th...

Load Default Settings The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to loa...

Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility. Chapter2 23

System Disassembly and Assembly Chapter 3 This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conduct...

Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from ...

Removing the Side Panel a. Loose screw x 2.(5±0.5 Kgf.cm) b. Remove left side panel and take out it. Chapter3 26

Removing the Front Bezel a. Release the front bezel retention tabs from the chassis interior. b. Pull the bezel away from the chassis. 27 Chapter3

Removing the Top Bezel a. Pull the Top Bezel away from the Chassis. . b. Release the top bezel retention tabs from the chassis interior. Chapter3 28 b a

29 Removing the VGA Card a. Releasing cover slot. b. Remove the screw that secures the card to the chassis. Chapter3

Removing the TV Card a. Remove the screw that secures the card to the chassis. b. Gently pull the card to remove it from the main board (PCI-E x1). 31 Chapter3

Removing the System Fan a. Removing the four screws that secures the system fan to the chassis. b. Take out the system fan from the chassis. Chapter3 32

Removing the Power Supply a. Disconnect the 4-pin and 24-pin power supply cables from the main board. b. Remove the screw that secures the power supply to the chassis. 33 Chapter3

Removing the Optical Drive a. Remove the two screws that secure the main board to the chassis.. 35 Chapter3

Removing the Hard Disk Drive a. Release the two screws that secure the HDD bracket to the chassis. b. Remove the two screws that secure HDD to the HDD bracket. Chapter3 36

Removing the Main board a. Disconnect the cable from the main board . b. Remove the seven screws that secure the main board to the chassis. 37 Chapter3 Audio SPDIF/ USB TOP USB Card Reader Front USB Power S/W

Removing the Light Board Module and LED Cable a. Release LED cable from the chassis interior. b. Remove the two screws that secure the light board to the chassis. 39 Chapter 3

Removing the Card Reader and LED Cable Assembly a. Remove the two screws that secure the bracket to the chassis. b. Remove the card reader away from chassis. Chapter3 40

Removing the Front I/O Module a. Remove the screws that secure the bracket to the chassis. 41 Chapter3

c b Removing the Top USB Module a. Remove the two screws that secure the bracket to the chassis. b. Remove the two screws that secure the USB board to the bracket. c. Remove the USB board then lift the USB board out of bracket. Chapter3 42

Disassembly Procedure Assembly the Top USB Module a. Connet the USB cable to USB board. b. Assembly the USB board with bracket. c. Assembly the two screws that secure the USB board to the bracket. Chapter3 44 b c

Assembly the Front I/O Module a. Put front I/O module into the top side of chassis and fix 1 screw. Chapter3 46

Assembly the Card Reader and LED Cable Assembly a. Put card reader module into the front side of chassis and A1 hook to A2 holes / B1 hook to B2 holes. b. Fix 2 screws to add the bracket to the chassis . 47 Chapter3

Assembly the Light Board Module and LED Cable a. Put Light board to Light board bracket along the arrow. . b. Fix 2 screws. Chapter3 48

Assembly the Main Board a. Put Real I/O shielding to chassis. b. Fix 8 screws in chassis. Chapter3 50

Assembly the Hard Disk Drive a. Put HDD in the cage along the arrow. b. Fix screws x4 (5 ± 0.5 Kgf.cm) on the cage. c. Push HDD bracket along the arrow and fix 1 screw. 51 Chapter3

Assembly the Optical Drive a. Push ODD along the arrow and fix screws x2 on the chassis. Chapter3 52

Assembly the Power Supply a. Disconnect the 4-pin and 24-pin power supply cables from the main board. b. Remove the screw that secures the power supply to the chassis. c. Connect 24 pin main power and 4 pin power cable to MB. 53 Chapter3

Assembly the system Fan a. Put System fan into chassis b. Fix 4 screws. Chapter3 54

Assembly the TV Card a. Remove cover slot lock and PCI slot 1 、 3. b. Plug-in TV tuner card to PCI-E x1 c. Fix 1 screw. . 55 Chapter3

Assembly the VGA Card a. Plug-in VGA card to PCI-E x16. b. Fix 1 screw. Chapter3 56

Assembly the Top Bezel a. Put back the top bezel along the arrow . b. Push back the top bezel to chassis. 57 Chapter3

Assembly the Front Bezel a. Put back front bezel hook 1,2,3. b. Push the front bezel to chassis. Chapter 3 58

Assembly the Side Panel a. Recover left side panel. b. Fix 2 screws. 59 Chapter 3

System Trouble shooting This chapter provides instructions on how to trouble shoot system hardware problems. Hardware Diagnostic Procedure Chapter 4 IMPORTANT: The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified opti...

System Check Procedures Power System Check If the system will power on, skip this section. Refer to System External Inspection. If the system will not power on, do the following: • Check if the power cable is properly connected to the system and AC source. • Check if the voltage selector switchis se...

Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker. AMIBIOS displays t...

Checkpoints A checkpoint is either a byte or word value output to I/O port 80h. The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint sare very useful in aiding software developers or technicians in debuggin...

Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock ...

BIOS Recovery 1. Put the BIOS.ROM (like P01-A0) to a bootable USB memory key (Disk on Key,DOK). 2. Install the DOK to the system 3. Press power button to boot the system. 4. The BIOS recovery function will be executed. (you will head a long beep and one short beep) 5. Press <Del> to enter BIOS...

Jumper Information M/B Placement Chapter5 Chapter 5 67

Jumper Setting The section explains how to set jumper for correct configuration of the main board. Setting Jumper Use the mother board jumpers to set system configuration options. Jumpers with more Than one pin are numbered. When setting the jumpers, ensure that the jumper caps are Placed on the cor...

FRU (Field Replaceable Unit) List Chapter 6 This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the IXTREMEM5860 desktop computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTES: • When ordering FRU pa...

Category Description Number Memory M378B2873FHS ‐ CH9 LF 128*8 46nm KN.1GB0B.036 M378B5673FH0 ‐ CH9 LF 128*8 46nm KN.2GB0B.029 M378B5273DH0 ‐ CH9 4GB KN.4GB0B.014 ACR128X64D3U1333C9 LF 128*8 0.07um KN.1GB07.002 ACR256X64D3U1333C9 LF 128*8 0.07um KN.2GB07.002 GU502203EP0201 LF 128*8 0.065um 1GB KN.1G...