Page 2 - Software License Agreement; GRANT OF LICENSE AND PAYMENT OF FEES
User’s Guide – version 1.6 NetWatch 2 Software License Agreement This is a legal agreement between you (“You”/ “the End User””), and Fluke Corporation, a Washington corporation, its subsidiaries and affiliates, including Fluke Networks (“Fluke”), with offices at 6920 Seaway Boulevard, Everett, Washi...
Page 3 - OTHER RESTRICTIONS; CUSTOMER REMEDIES
User’s Guide – version 1.6 NetWatch 3 written materials accompanying the Product. You shall not remove or alter Fluke’s copyright or other intellectual property rights notices included in the Product or in and any associated documentation. You must notify Fluke forthwith if You become aware of any u...
Page 4 - CONFIDENTIAL INFORMATION AND SECURITY
User’s Guide – version 1.6 NetWatch 4 9. TERMINATION Either party shall be entitled forthwith to terminate this Agreement by written notice if the other Party commits any material breach of any of the provisions of this Agreement and, fails to remedy the same within sixty (60) days after receipt of ...
Page 6 - Appendix 1 to End User License; Services
User’s Guide – version 1.6 NetWatch 6 Appendix 1 to End User License Terms and Conditions for Fluke Support and Maintenance Service 1. Definitions 1.1 In this Agreement and in the Schedules hereto, save where the context so admits or requires, the following definitions shall have the following meani...
Page 7 - Undertakings by You; Supplier’s Undertakings
User’s Guide – version 1.6 NetWatch 7 foregoing, VAT, excise tax, tax on sales, property or use, import or other duties whether levied in respect of this Agreement, the Support Services or otherwise. 4. Undertakings by You You undertake: 4.1 To maintain accurate and up to date records of the number ...
Page 8 - Confidential Information and Security; 0 Miscellaneous
User’s Guide – version 1.6 NetWatch 8 termination and any obligations which expressly or by implication are intended to commence or continue in effect on or after termination. 9. Confidential Information and Security 9.1 During and after this Agreement, the Parties will keep in confidence and use on...
Page 9 - Schedule; Support Hours; Times
User’s Guide – version 1.6 NetWatch 9 Schedule Support Services 1. Support Hours The Support Hours during which Fluke shall supply the Support Services shall be between 9.30am and 5pm on Working Days. 2. Support Services Fluke shall provide You during the Support Hours with: 2.1. technical advice an...
Page 10 - Contents; SOFTWARE LICENSE AGREEMENT
User’s Guide – version 1.6 NetWatch 10 Contents SOFTWARE LICENSE AGREEMENT 2 CONTENTS 10 CHAPTER 1 – INTRODUCTION 13 Overview 13 Key Product Features 13 Minimum System Requirements 13 Installing NetWatch 13 Accessing the User Interface 14 Service 14 Details 14 Architecture Overview. 14 NetWatch Moni...
Page 11 - CHAPTER 4- THE ALERTING SYSTEM
User’s Guide – version 1.6 NetWatch 11 Saving Configuration Set-up 25 Using a NetWatch Visual 25 View Node Alarms 25 View Node Reports 25 Using Node Tools Submenu 25 View Traffic between 2 Nodes 26 Node Colour Code System 26 Link Colour Code System 26 CHAPTER 4- THE ALERTING SYSTEM 27 How NetWatch A...
Page 12 - APPENDIX B: NETWATCH AND IIS; APPENDIX E: THIRD PARTY SOFTWARE
User’s Guide – version 1.6 NetWatch 12 The Receive SNMP Notifications service 38 Configuring services 38 CHAPTER 9: SECURITY 39 Levels of Security 39 Enabling Security 39 APPENDIX A: SNMP 40 MIBs 40 OIDs 40 Communities 40 Notifications 41 The Windows snmptrap.exe service 41 Windows 2000 41 Windows N...
Page 13 - Chapter 1 – Introduction; Overview; Includes user definable Bandwidth monitor; Minimum System Requirements
User’s Guide – version 1.6 NetWatch 13 Chapter 1 – Introduction Overview NetWatch is a web based management product that provides a very detailed amount of network information through an intuitive, easy to understand graphical interface. Key Product Features Monitors Network devices reporting on sta...
Page 17 - Chapter 2 – NetWatch Configuration; Global System Settings; Parameter Description; Yes
User’s Guide – version 1.6 NetWatch 17 Chapter 2 – NetWatch Configuration To configure NetWatch click the “Administration” button on the welcome screen. Global System Settings These are settings that affect the operation of the whole NetWatch system. If you installed NetWatch into a folder other tha...
Page 18 - Setting up a Device; You can add devices in one of three ways:; Sample Import File Format
User’s Guide – version 1.6 NetWatch 18 Setting up a Device The process of setting of a network device for monitoring is done in a very intuitive and easy to use ‘Configuration Wizard’ with five simple steps. ‘Next’ and ‘Previous’ buttons are provided for navigation within the wizard. Step 1. Specify...
Page 20 - For more
User’s Guide – version 1.6 NetWatch 20 For more information on SNMP for the Interface Test or Trap Reception, see Appendix B: SNMP . Further details of each service type can be found be clicking its related ‘info’ link. To change the default values for timeouts and expected response times, click the...
Page 21 - Editing Device; must
User’s Guide – version 1.6 NetWatch 21 At any time before you finish the wizard, the Configured? Column on Step 4 keeps track of what devices have been edited in this session. The Editing Device window, described below, will pop up when you edit a device or devices; if you edit any devices you must ...
Page 22 - For more information on configuring services refer to Chapter 4.
User’s Guide – version 1.6 NetWatch 22 A service can be managed or unmanaged using the provided checkbox. If a service is unmanaged this means it will not be polled for status information. The polling interval is the amount of time between polls. You can increase this to reduce the amount of network...
Page 23 - Chapter 3 – NetWatch Visualisation; Managing Visual Backgrounds; To Create a New NetWatch Visual
User’s Guide – version 1.6 NetWatch 23 Chapter 3 – NetWatch Visualisation NetWatch provides a unique way to visualise your network, by creating a network visual over a background image. The background can be any image in the form of a gif, jpg or jpeg file. Managing Visual Backgrounds A visual can u...
Page 24 - To Change the Background image of a Visual; Drawing the Visual; Enter Administration Section.
User’s Guide – version 1.6 NetWatch 24 To Change the Background image of a Visual - Navigate to the Background Admin section - Click the Change Map button next the visual whose background you wish to change. - Select the desired background image and click OK . Drawing the Visual A NetWatch visual al...
Page 26 - View Traffic between 2 Nodes; Node Colour Code System; managed; Link Colour Code System
User’s Guide – version 1.6 NetWatch 26 View Traffic between 2 Nodes - Right click on the desired link - Select ‘Show Utilisation’ from the menu. Node Colour Code System Green: No alarms Present and all managed services are currently up. Yellow: Alarms are Present. (View Node Alarms.) Red: One or mor...
Page 27 - Chapter 4- The Alerting System; How NetWatch Alerting Works; Device Alerts
User’s Guide – version 1.6 NetWatch 27 Chapter 4- The Alerting System How NetWatch Alerting Works NetWatch can throw alerts when certain events occur or if thresholds are exceeded on the network. When an alert is thrown, it is logged to the database and displayed on the http reports and indicated on...
Page 29 - Setting up Alert Controllers; Email Recipient; System Settings; page in the; Admin; section. If you don’t specify an SMTP server in
User’s Guide – version 1.6 NetWatch 29 Setting up Alert Controllers To set up Alert Controllers go to the Configure Alarms page in the Admin section. This will give you the following options SNMP Notification Alerts Service List Alerts Response Time Alerts Status Change Alerts Utilisation Alerts The...
Page 30 - Chapter 5: The Reporting System; Alerts; There are two specific utilisation report types:; Configuration Reports; NetWatch configuration reports show the current, up to the minute
User’s Guide – version 1.6 NetWatch 30 Chapter 5: The Reporting System NetWatch prides itself on its ability to report on network status anywhere at anytime. All NetWatch reports can be viewed through an Internet browser and are 100% web based. This enables the user to view reports on the move inste...
Page 31 - Syslog Messages; button shows a report on all syslogs received by the system.
User’s Guide – version 1.6 NetWatch 31 and press the show configuration button. This will show all the managed – unmanaged interfaces and services on the device in a report format along with its configured elements, such as alerting options. Syslog Messages NetWatch syslog reports show a list of sys...
Page 34 - Update; to complete
User’s Guide – version 1.6 NetWatch 34 of maps containing a device with this address will be displayed. The device name corresponding to that IP address will also be shown. Setting up a licence A NetWatch licence is required to run NetWatch continuously. You will receive the licence, either in a bin...
Page 35 - Chapter 8: Services, Discovery and Polling; How NetWatch services work
User’s Guide – version 1.6 NetWatch 35 Chapter 8: Services, Discovery and Polling If you are new to configuring NetWatch, please refer to Chapter 2, “Configuration” for a step-by-step guide to setting up devices before reading this chapter. This chapter describes in detail the operation and advanced...
Page 36 - type; Use Netwatch Server Clock
User’s Guide – version 1.6 NetWatch 36 This service type is one of the most powerful supported by NetWatch. Along with testing the status of an interface, a service can be configured to read usage information for the interface. This allows you to create graphs of bandwidth utilisation for an interfa...
Page 38 - Ping Response Test; The Receive SNMP Notifications service
User’s Guide – version 1.6 NetWatch 38 The Ping Response Test service This is one of the simplest service types NetWatch supports. On discovery a single service is created that checks the device is responding to an ICMP echo request. This is the same test carried out when you use the “ping” command ...
Page 39 - Levels of Security
User’s Guide – version 1.6 NetWatch 39 Chapter 9: Security Three levels of security are available in NetWatch. Each level allows access to different NetWatch functions. Levels of Security The levels of security are Administrator, Operator and Viewer. The Administrator has access to all NetWatch func...
Page 40 - MIBs; Enterprise MIBs; OIDs
User’s Guide – version 1.6 NetWatch 40 Appendix A: SNMP SNMP, or Simple Network Management Protocol, is a widely used standard that allows network management software to query network devices for status and information regardless of the type of device and the software it runs. The original SNMP deve...
Page 41 - Notifications
User’s Guide – version 1.6 NetWatch 41 the device with each SNMP request. If you are not sure of the communities on a particular device a good guess for the read-only community is “public”. Notifications A notification or trap is a small message sent by an SNMP agent to a management station to infor...
Page 42 - Configuring SNMP on a Cisco Router; Further Information
User’s Guide – version 1.6 NetWatch 42 Configuring SNMP on a Cisco Router The following instructions describe how to configure SNMP on a Cisco router running IOS. Care must always be taken when editing router configuration. If in doubt, consult your network engineer. 1. Telnet to the router: C:\>...
Page 43 - Cisco Information on SNMP
User’s Guide – version 1.6 NetWatch 43 Cisco Information on SNMP - www.cisco.com/warp/public/535/3.html
Page 44 - Appendix B: NetWatch And IIS; this the following instructions must be completed.; We strongly recommend that, if; the filter
User’s Guide – version 1.6 NetWatch 44 Appendix B: NetWatch And IIS NetWatch can be configured to use IIS as its default web server. To achieve this the following instructions must be completed. We strongly recommend that, if the IIS server is to be accessible from the internet, that all service pac...
Page 46 - Appendix C: Integrating Netwatch and Netflow Tracker
User’s Guide – version 1.6 NetWatch 46 Appendix C: Integrating Netwatch and Netflow Tracker Firstly it is important to note that Netwatch and Netflow Tracker must be installed on two separate server machines. The integration of the two products is done thru the use of Netwatch Visuals. Once both Net...
Page 47 - Appendix D: Auto Discovery; Discovery Methods; proprietary; protocol. It is used by Cisco routers and switches to
User’s Guide – version 1.6 NetWatch 47 Appendix D: Auto Discovery Given a starting IP address and appropriate community strings NetWatch will automatically discover your network and allow you to add devices found as NetWatch devices. Netwatch uses 2 different methods to discover your network. One ca...
Page 49 - Appendix E: Third Party Software; jspSmartUpload
User’s Guide – version 1.6 NetWatch 49 Appendix E: Third Party Software NetWatch makes use of some third party libraries, distributed under various licenses. jspSmartUpload This product includes software developed by Advantys ( http://www.advantys.com ), distributed under the Advantys Freeware licen...
