Dell XC730xd - Manual

Hard drive indicator codes Figure 3. Hard drive indicators 1. Hard drive activity indicator 2. Hard drive status indicator 3. Hard drive Figure 4. HDD indicators on the hard-drive tray backplane 1. Hard drive activity indicator 2. Hard drive status indicator 3. Hard drive backplane on hard-drive tra...

Table 2. Drive-status indicator pattern Condition Blinks green two times per second Identifying drive or preparing for removal. HDD or SSD location is enabled or one of more HDDs or SSDs is in the failed state on the Nutanix Web GUI. Off Drive ready for insertion or removal. NOTE: The drive status i...

Table 3. iDRAC Direct by using the management port (USB XML Import). Convention iDRAC Direct LED indicator pattern Condition A Green Lights green for a minimum of 2 seconds at the beginning and end of a file transfer. B Flashing green Indicates file transfer or any operation tasks. C Green and turns...

NIC indicator codes Figure 6. NIC indicators 1. link indicator 2. activity indicator Indicator Indicator code A Link and activity indicators are off The NIC is not connected to the network. B Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps...

Table 6. DC Power indicator Convention Power indicator pattern Condition A Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. B Flashing green When hot-adding a power supply unit, power...

For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/ support/home . NOTE: Always check for updates on dell.com/support/home and read through the updates first, because they often supersede information in other documents. NOTE: While upgrading your syst...

1. Go to https://portal.nutanix.com/#/page/docs . 2. Select the documentation you require from the list specified in Table 10. NOTE: To access the Hardware Replacement Documentation using the open document portal, use the Filter By controls in the upper right corner of the page. Select NOS, 4.x, and...

2 Performing initial system configuration After you receive your system, you must set up your system, install the operating system if it is not pre-installed, and set up and configure the system iDRAC IP address. Setting up your system 1. Unpack the server. 2. Install the server into the rack. For m...

default user name is root and password is calvin. For more information on logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals . You can also access iDRAC using RACADM. For more information, see the RACADM Command Line Interface...

3 Pre-operating system management applications The pre-operating system management applications for your system helps you manage different settings and features of your system without booting to the operating system.Your system has the following pre-operating system management applications: • System...

Key Description F10 Enables you to enter Lifecycle Controller F11 Enables you to enter Boot Manager F12 Enables you to enter PXE boot About System Setup Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system. NOTE: There are a several generic serv...

System Setup Main Menu Table 10. System setup main menu Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure iDRAC settings.The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable ...

Menu Item Description so on. It also enables or disables support for the power and NMI buttons on the system. Miscellaneous Settings Displays options to change the system date, time, and so on. Editing system information You can use the System Information screen to view system properties such as Ser...

Table 13. Memory settings Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system. System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory vol...

Menu Item Description Processor Core Speed Displays the maximum core frequency of the processor. Processor 1 NOTE: Depending on the number of installed CPUs, there may be up to four processors listings. The following settings are displayed for each processor installed in the system. • Family-Model-S...

Editing boot settings screen You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI . It also allows you to specify the boot order. 1. Go to System Setup Main Menu , and then click System BIOS . 2. On System BIOS , click Boot Settings . The Boot Settings screen displays. Bo...

The Network Settings screen displays. Network settings screen The Network Settings screen details are explained as follows: Table 17. Network settings Menu Item Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Devic...

Menu Item Description management controller. The embedded NIC1 and NIC2 option is only available on systems that do not have NDCs. This option is mutually exclusive with the Integrated Network Card 1 option. Configure this function using the NIC management utilities of the system. I/OAT DMA Engine E...

Table 19. Serial communication Menu Item Description Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in the BIOS. This is where you can select BIOS console redirection and specify the port address. By default, Serial Communication option is set to Auto...

System profile screen settings The System Profile Settings screen details are explained as follows: Table 20. System profile settings Menu Item Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom , the BIOS automatically sets the rest ...

Menu Item Description NOTE: You can only disable this option if C States option in Custom mode is disabled.NOTE: When C States is enabled in Custom mode, changing the Monitor/ Mwait setting does not impact system power/performance. Editing system security You can use the System Security screen to ed...

Menu Item Description Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To enable Intel TXT , Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off Power Button Enables or disabl...

Menu Item Description Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx). Editing miscellaneous settings You can use the Miscellaneous Settings screen to perform some configurations such as updating the asset tag, and changing the sy...

Menu Item Description When enabled, In-System Characterization (ISC) runs during POST upon detecting relevant change(s) in system configuration to optimize system power and performance. ISC takes about 20 seconds to run, and system reset is required for ISC results to be applied. The Enabled - No Re...

4 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when the system is on may expose you to a risk of ele...

For more information, see Installing the front bezel . 3. Reconnect the system to its electrical outlet and peripherals. 4. Turn the system on, including any attached peripherals. Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lo...

Figure 10. Removing and installing the front bezel Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Related video http://www.Dell.com/XCSeries/XC730xd/Bezel Removing the system cove...

Steps1. Align the slots of the system cover with the tabs on the chassis. 2. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place. 3. Turn the latch release lock clockwise to the locked position. 4. Install the optional bezel. 5. Reconnec...

Figure 12. Inside the system—Dell XC730xd 1. cooling-fan in the cooling-fan assembly (6) 2. processor (2) 3. DIMMs (24) 4. internal USB port 5. hard-drive backplane (back) 6. vFlash media slot 7. hard drive (2) (back) 8. power supply unit (2) 9. expansion-card riser 3 10. network daughter card 11. e...

Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due t...

1. Ensure that you read the Safety instructions . 2. Route the cables inside the system along the chassis wall and secure the cables using the cable- securing bracket. Steps1. Align the tabs on the cooling shroud with the securing slots on the chassis. 2. Lower the cooling shroud into the chassis un...

Figure 14. Removing and installing a cooling fan 1. cooling-fan assembly 2. cooling-fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling-fan connector on system board (6) Next steps 1. Replace the cooling fan. See Installing a cooling fan 2. Follow the procedure listed in After wor...

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...

Figure 15. Removing and installing the cooling-fan assembly 1. cooling-fan assembly 2. cooling fan (6) 3. release lever (2) 4. guide pin on the system board (2) 5. cooling-fan connector (6) 6. guide pin on the chassis (6) Next steps 1. Replace the cooling-fan assembly. See Installing the cooling-fan...

Steps1. Align the cooling-fan assembly slots with the guide pins on the chassis. 2. Slide the cooling-fan assembly into the chassis. 3. Lock the cooling-fan assembly into the chassis by lowering the release levers until firmly seated. Next steps Follow the procedure listed in After working inside yo...

channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. Table 25. The memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) ...

NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 26. Memory configurations—two processors System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 64 16 4 2R, x4, 2133 MT/s, 2R, ...

Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ...

Figure 19. Installing the memory module 1. memory module 2. alignment key 3. memory-module socket ejector (2) When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. 5. Repeat steps...

Removing the SATADOM Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud prior to removing SATADOM. For information about removing the cooling shroud, see Removing the cooling shroud . CAUT...

Figure 20. Removing and installing SATADOM 1. SATADOM 2. SATA connector 3. power cable 4. SATADOM TBU power connector Next steps Follow the procedure listed in After working inside your system . Installing the SATADOM Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the proc...

Steps1. Press the lock release on the SATADOM and plug the SATADOM into the preferred SATADOM connector on the system board. NOTE: The preferred SATADOM connector is SATA0 and is indicated in blue. You can also use SATA1 connector that is indicated in black. 2. Plug the power cable into the SATADOM ...

Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

3. thermal-grease syringe NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after you use it. c. Place the heat sink onto the processor.d. Tighten the four screws to secure the heat sink to the system board. NOTE: Tighten the screws diagonally opposite to each other....

Figure 27. Removing and installing the PCIe card holder 1. PCIe card holder 2. release tab Next steps 1. Replace the PCIe card holder. See Installing the PCIe card holder . 2. Follow the procedure listed in After working inside your system . Installing the PCIe card holder Prerequisites 1. Ensure th...

Opening and closing the PCIe card holder latch Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and s...

Cable retention bracket Removing the cable retention bracket Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. 4. Remove the PCIe card holder. 5. Remove all cables routed through the cab...

Next steps 1. Replace the cable retention bracket. See Installing the cable retention bracket 2. Follow the procedure listed in After working inside your system . Related video http://www.Dell.com/XCSeries/XC730xd/cabling Installing the cable retention bracket Prerequisites 1. Ensure that you read t...

3. integrated storage-controller card connector on the system board 4. integrated storage controller card holder Next steps 1. Replace the expansion-card riser 1. 2. Replace the cooling shroud. 3. Follow the procedure listed in After working inside your system . Installing the integrated storage con...

Expansion cards and expansion-card risers NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed. Expansion card installation guidelines Depending on your system configuration:The...

Removing an expansion card from expansion-card riser 2 or 3 Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone servic...

Figure 32. Removing and installing an expansion card from expansion-card riser 2 or 3 1. expansion card 2. expansion-card latch 3. expansion-card riser 4. power connector 5. expansion-card connector Next steps Follow the procedure listed in After working inside your system . Related video http://www...

2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service an...

NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 33. Removing and installing an ...

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...

Installing expansion-card risers Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, reinstall the expansion cards into the expansion-card riser 1. CAUTION: Many repairs may only be done by a certifie...

Convention IDSDM indicator code Description E Not lit Indicates that the card is missing or is Next steps Follow the procedure listed in After working inside your system Installing the internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You...

http://www.Dell.com/XCSeries/XC730xd/NDC Installing the network daughter card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, remove the expansion card(s) in the expansion-card riser 2. 4. Keep th...

Figure 44. Installing the system battery 1. system battery 2. positive side of the battery Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system . 3. While booting, press <F2> to enter System Setup and ensure the battery is operating prope...

NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – withredundancy or 2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs are p...

Figure 45. Removing and installing the power supply blank 1. power supply blank 2. power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay. To install the power supply unit blank, align the blank with the power supply unit ...

Figure 46. Removing and installing an AC power supply unit 1. release latch 2. power supply unit cable connector 3. power supply unit 4. connector 5. power supply unit handle Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. Yo...

NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15 seconds for the system to recognize the power supply unit and determine its status. The power supply redundancy may not occur until discovery is complete. Wait until the new power supply unit is discovered and en...

Required wires • One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)• One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety ground) Removing a DC power supply unit Prerequisites WARNING: F...

3. power supply 4. connector 5. power supply handle Installing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing g...

Figure 48. Removing and installing the system board 1. release pin 2. system board 3. system-board holder Next steps 1. Replace the system board. See Installing the system board . 2. Follow the procedure listed in After working inside your system . Installing the system board Prerequisites 1. Ensure...

b. If the Service Tag is not backed up in the backup flash device, enter the system Service Tag manually. For more information, see Entering the system Service Tag using System Setup . c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM). For more information, see Re...

After the restore process is complete, the system restarts. Trusted Platform Module The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and create/store digital certificates. TPM can also be used to enable the BitLocker hard drive encryption feature in W...

Figure 49. Installing the TPM 1. TPM 2. TPM connector 3. slot on the TPM connector 4. plastic bolt 5. slot on the system board Re-enabling the TPM for BitLocker users Initialize the TPM.For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx . The ...

Hard drives Your system supports Enterprise-class hard drives, which are designed for 24x7 operating environment. Selecting the correct drive class optimizes quality, functionality, performance, and reliability of the hard drives. The Nutanix Web GUI provides a feature to help locate a specific HDD....

1. Ensure that you read the Safety instructions . 2. If installed, remove the front bezel. Steps Press the release button and slide the blank out of the hard-drive slot. Figure 52. Removing and installing a 3.5 inch hard-drive blank 1. hard-drive blank 2. release button Next steps If applicable, ins...

3. hard-drive carrier handle Installing a hot-swap hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone serv...

Figure 54. Removing and installing a hard drive into a hard-drive carrier 1. screw (4) 2. hard drive 3. hard-drive carrier Installing a hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting...

Figure 57. Removing and installing the 3.5 inch (x12) SAS/SATA backplane 1. release tab (2) 2. SAS cable A2 3. SAS cable A1 4. left ear control panel cable 5. backplane signal cable 6. backplane power cable (2) 7. SAS cable A0/B0 8. USB cable 9. control panel cable 10. right ear control panel flex c...

Removing the control panel Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Keep the T15 Torx screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician. You should only perform t...

Figure 59. Removing and installing the control panel 1. screw (3) 2. control panel 3. hard-drive backplane 4. connector 5. plastic pull tab Next steps 1. Replace the control panel. See Installing the control panel . 2. Follow the procedure listed in After working inside your system . Related video h...

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...

Figure 60. Removing and installing the I/O panel 1. I/O panel cable 2. hard-drive backplane 3. screw (3) 4. I/O panel 5. chassis Next steps 1. Replace the I/O panel. See Installing the I/O panel . 2. Follow the procedure listed in After working inside your system . Installing the I/O panel Prerequis...

Steps1. Fold the PPID label around the cable. 2. Push the cable until the cable passes completely through the channel. CAUTION: To prevent damage to the I/O cable, you must release the locking tab before removing or installing the I/O cable from the connector on the hard-drive backplane. 3. If locke...

Figure 61. Removing and installing the 3.5 inch (x4) hard-drive backplane 1. release tab (2) 2. hard-drive indicators 3. hard-drive connector (4) 4. guide pin 5. hard-drive backplane Installing the hard-drive backplane in the hard-drive tray Prerequisites 1. Ensure that you read the Safety instructi...

5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems may not support USB 3.0). 4. In the IDRAC Settings Utility , ensure the USB Management Port Mode is configured as Automatic or Standard OS Use . 5. Replace the keyboard/mouse...

Troubleshooting iDRAC Direct (laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals . Steps 1. Ensure your laptop is connected to the front USB Management Port, identified by icon with...

7. Ensure that all network cables are of the proper type and do not exceed the maximum length. Next steps If all troubleshooting fails, see Getting Help . Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform trou...

Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage ...

Steps1. Re-enter the time and date in the System Setup. 2. Turn off the system and disconnect it from the electrical outlet for at least one hour. 3. Reconnect the system to the electrical outlet and turn on the system. 4. Enter the System Setup.If the date and time are not correct in the System Set...

Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...

3. Install the system cover. 4. Restart your system., Next steps If the problem persists, see Getting Help . Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized ...

16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed. Next steps If the problem persists after all memory modules have been checked, see Getting Help . Troubleshooting an SD card Prerequisites CAUTION: Many repairs may only be done by a certified servic...

Steps1. Run the appropriate diagnostic test. For more information, see Using system diagnostics . Depending on the results of the diagnostics test, proceed as needed through the following steps. 2. Ensure that the required device drivers for your controller card are installed and are configured corr...

Troubleshooting expansion cards Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage d...

4. Ensure that the processor and heat sink are properly installed. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see Using system diagnostics . Next steps If the problem persists, see Getting Help . System messages For a list of event and error messages g...

6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of...

7 Jumpers and connectors System board jumper settings Table 30. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle. The password reset feature is disabled (pins 4–6). NVRAM_CLR The...

Item Connector Description 43 A3, A7, A11, A4, A8, A12 Memory module sockets 44 J_FAN2U_1 Cooling fan connector 45 J_CTRL_PNL Control panel signal connector 46 CPU 1 Processor 1 47 J_FP_USB Front-panel USB connector Disabling a forgotten password The system's software security features include a sys...

8 Technical specifications Processor Processor type Two Intel Xeon processor E5-2600 v3 product family Power AC power supply (per power supply) Wattage 495 W, 750 W, or 1100 W Heat dissipation NOTE: Heat dissipation is calculated using the power supply wattage rating. 1908 BTU/hr maximum (495 W powe...

9 Getting help Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and pr...