Dell Version 1.2 - Manual

3 Managing OpenManage Essentials console This section provides information you require to add, edit, or delete an OpenManage Essentials console in OpenManage Mobile. Adding an OpenManage Essentials console Prerequisites to add an OME:• Ensure that you have OpenManage Essentials version 1.3 or later....

6. To save the connection details, tap Save . The OpenManage Essentials SSL certificate is displayed. 7. Tap Yes to accept the certificate and save the OpenManage Essentials console. 8. On the next screen, select the appropriate alert filter for push notifications. NOTE: To set a custom alert filter...

Tap Edit Conenction . The Edit Connection screen is displayed. 2. Edit the Hostname , Username , Password , Domain (if applicable), and Description (optional) as required. 3. Tap Next . On the next screen, edit the alert filter subscription if needed. 4. Tap OK to save the connection. The OpenManage...

4 Managing iDRAC This section provides information you require to add, edit, or delete an iDRAC in OpenManage Mobile. Adding an iDRAC Prerequisites to add an iDRAC: • Ensure that you have iDRAC 7 or later with Enterprise or Express edition license.• Ensure that you have VPN or internal Wi-Fi access ...

6. To save the connection details, tap Save . The iDRAC SSL certificate is displayed. 7. Tap Yes to accept the certificate and save the iDRAC. The iDRAC Details screen is displayed. Adding an iDRAC using iDRAC Quick Sync Read The iDRAC Quick Sync Read feature enables your mobile device to act as a p...

5 Viewing OpenManage Mobile home screen To view the OpenManage Mobile home screen: 1. Start OpenManage Mobile. 2. If applicable, enter the OpenManage Mobile password and tap Login . The OpenManage Mobile home screen is displayed with the list of OpenManage Essentials and iDRACs added. Viewing OpenMa...

• indicates the number of devices or alerts that are critical. • indicates the number of devices or alerts that are with warning status. • indicates the number of devices or alerts that are healthy. • indicates the number of devices or alerts that are unknown. 2. Tap Devices by health to view the de...

Viewing alerts in OpenManage Essentials To view the alerts in OpenManage Essentials: 1. On the OpenManage Mobile home screen, tap the OpenManage Essentials console you want to view alerts for. 2. Tap Alerts by severity . The alerts that are associated with the selected OpenManage Essentials are disp...

The alert is acknowledged, and the Alert Details screen is automatically refreshed. Sharing an alert To share an alert: 1. On the Alert Details screen, tap to share an alert. 2. Select the option you want to use to share the alert details. 18

Deleting an alert To delete an alert: 1. On the Alert Details screen, tap to delete an alert. 2. In the Delete Confirmation box, tap Yes to confirm. The alert is deleted, and you are returned to the Alerts list screen. Viewing iDRAC dashboard To view the iDRAC dashboard: 1. On the OpenManage Mobile ...

2. Tap Hardware Logs to view the hardware logs, tap Firmware Details to view the firmware details, tap Network Details to view the network details, and tap Health Status to view the health status. Viewing hardware logs of iDRAC console To view the hardware logs of iDRAC console: 1. In the iDRAC Deta...

NOTE: Retrieving hardware logs may take a few minutes. Viewing firmware details of an iDRAC To view the firmware details of an iDRAC: • In the iDRAC Details screen, tap Firmware Details . The Firmware Details screen is displayed. 21

NOTE: Check the Use Secure Tunnel check box when the encryption is set to 128-bit or more in iDRAC. NOTE: If the iDRAC does not support remote desktop or if there is no remote desktop password set, bVNC displays an error message that it cannot connect to the remote desktop. Device inventory You can ...

6 Configuring push notifications Push notifications enable OpenManage Mobile to notify you when a subscribed OpenManage Essentials console receives alerts from a monitored device. The notification appears in the status bar of your mobile device, similar to notifications that are displayed for messag...

7 Performing power control operations You can perform power control operations on a server managed by OpenManage Essentials or an iDRAC. • Performing power control operations on a server managed by OpenManage Essentials • Performing Power Control Operations on an iDRAC Performing power control opera...

5. Type the Username and Password for the device, and then select the power control operation you want to perform. NOTE: The Enable All option allows you to perform a power control operation independent of the discovery protocol. Power On operation is performed through the iDRAC and all other power ...

4. Select the power control operation you want to perform, and tap Submit . NOTE: Shutdown OS First option is supported only for those power control operations that support a normal shutdown of the operating system. NOTE: The Power Options screen displays the task credentials used to add the iDRAC. ...

9 Managing password To make sure that your OpenManage Mobile is secure, you can lock OpenManage Mobile by using a secret password. You can set a secret password by selecting the Enable Password option in the Settings screen. • If a password is set and you do not use the device for more than 15 minut...

NOTE: If you forget your OpenManage Mobile password and cannot retrieve it, it is recommended to delete all of the application data and create a new password. All the added OpenManage Essentials consoles and iDRACs will be deleted and you need to add them again to OpenManage Mobile. To delete the ap...

Disabling OpenManage Mobile password To disable the OpenManage Mobile password: 1. On the OpenManage Mobile home screen, tap the overflow menu. 2. In the menu that is displayed, tap Settings . The Settings screen is displayed. 3. Clear the Enable Password option. A confirmation message is displayed....

10 Viewing OpenManage Mobile information This section provides information about viewing the OpenManage Mobile log, version, and End User License Agreement (EULA). Viewing the OpenManage Mobile application log To view the OpenManage Mobile application log: 1. On any screen, tap the overflow menu. Ov...

11 Troubleshooting OpenManage Mobile Unable to add OpenManage Essentials to OpenManage Mobile If you are unable to add an OpenManage Essentials to OpenManage Mobile, you can try the following workarounds: Workarounds: • Verify network configuration: To add an OpenManage Essentials server to OpenMana...

Workaround: Internet connection on your phone may be slow. Use OpenManage Mobile on WiFi or 3G or later network. Operations such as viewing event logs through OpenManage Essentials require OpenManage Essentials to retrieve data from the managed nodes and sometimes there is a delay of several minutes...

more information about transmitting alerts from OpenManage Essentials to the Dell Message Forwarding Service, see OpenManage Essentials User’s Guide . During normal operation, it takes up to two minutes for the alerts to transmit from OpenManage Essentials to Dell Message Forwarding Service. – Under...

Workaround: Refresh iDRAC Details screen after one minute. If incorrect credentials are entered while adding an iDRAC or while performing power operations on an iDRAC, the iDRAC might disable all incoming requests and appear disabled for some time. For more information about this behavior, see iDRAC...

12 Uninstalling OpenManage Mobile To uninstall OpenManage Mobile: 1. Tap the Android operating system symbol.The Settings screen is displayed. 2. In Device section, tap Apps or Application Manager . 3. In the DOWNLOADED tab, tap OMM . The App info screen is displayed. 4. Tap Uninstall . 5. At the Do...

13 Related documents and resources Other documents you may need In addition to this guide, you may require the following documents: • Dell OpenManage Essentials version 2.0 User’s Guide.• Dell Integrated Dell Remote Access Controller 8 User’s Guide. Contacting Dell NOTE: If you do not have an active...