Page 7 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a da...
Page 8 - About your printer; Thank you for choosing this printer!; Minimizing your printer's environmental impact; Conserving energy; Conserving paper
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of y...
Page 9 - Conserving ink; Recycling; Finding information about the printer; Publications
Conserving ink • Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text. • Use font types and font settings that require less ink. Most programs or applications let you adjust the darkness of the ...
Page 11 - Understanding the parts of the printer
Understanding the parts of the printer Use the To 1 Automatic Document Feeder(ADF) Scan, copy, or fax multiple ‑ page letter ‑ , legal ‑ , and A4 ‑ size documents. 2 Paper feed guard Prevent items from falling into the paper slot. 3 Paper guides Keep paper straight when feeding. 4 Paper support Load...
Page 14 - Ordering and replacing supplies; Ordering ink cartridges
Ordering and replacing supplies Ordering ink cartridges Page yields are available at www.dell.com/supplies . For best results, use only Dell ink cartridges. Item Licensed cartridge 1 Regular cartridge Black cartridge Series 31 Not available Yellow color cartridge Series 31 Not available Cyan color c...
Page 15 - Replacing ink cartridges; Removing ink cartridges; Installing ink cartridges
Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediatelyafter removing the old ones, or the ink remaining in the printhead nozzles may dry out. Removing ink cartridges 1 Turn on your printer. 2 Open the printer. Note:...
Page 16 - Recycling Dell products
If your ink cartridge comes with a twist cap, then remove the cap. 2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Notes: • Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immediately after...
Page 18 - Using the printer control panel buttons and menus; Replacing the language sheet
Using the printer control panel buttons and menus Replacing the language sheet A language sheet is used to label buttons on the printer control panel. Language sheets can be replaced anytime,depending on which language you want to use. Some languages are available only in select printer models. Note...
Page 20 - Using the printer control panel
Using the printer control panel Use To 1 Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press to switch to Sleep mode. Press and hold for three seconds to turn off the printer. 2 Display Note: The display is turned off in Sleepmode. View: • Printer status ...
Page 22 - Changing the Sleep timeout; Restoring factory default settings
Use To 17 Eco ‑ Mode • Change to Sleep mode after the printer is left idle for 10 minutes. • Reduce the screen brightness. Changing the Sleep timeout The Sleep timeout is the time it takes for the printer to switch to Sleep mode when the printer is left idle. The Sleepfeature optimizes energy effici...
Page 24 - Using the printer software; Minimum system requirements; Supported operating systems; Using the Windows printer software; Software installed during printer installation
Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • Microsoft Windows 7 (SP1) • Microsoft Windows Server 2008 (R2 SP1) • Microsoft Windows Server 2008 (SP1) • Microsoft Windows Server 2003 (SP2) • Microsof...
Page 25 - Printer software
If you did not install these additional programs during initial installation, then reinsert the installation software CD, runthe installation software, and then click Advanced Options > Install Additional Software . Printer software Use the To Dell Printer Home(referred to as Printer Home) • Laun...
Page 26 - Using the Macintosh printer software; Launching the Print dialog; Launching an application
Use the To Printing Preferences When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job,such as the following: • Select the number of copies to print. • Print two ‑ sided copies. • Select the pap...
Page 27 - Finding and installing optional software; Downloading PCL and PS drivers (Windows only); Uninstalling the printer software; For Windows users
• To take advantage of the full features of your printer, select the custom install option during installation, andthen select all packages listed. Finding and installing optional software For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program fol...
Page 28 - For Macintosh users; Installing the printer software; Using the Internet
For Macintosh users 1 Close all open applications. 2 From the Finder, navigate to: Applications > select your printer folder 3 Double ‑ click Uninstaller . 4 Follow the instructions on the computer screen. Installing the printer software Note: If you installed the printer software on this compute...
Page 29 - Loading paper and original documents; Loading paper
Loading paper and original documents Loading paper 1 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. 2 Open the paper feed guard. 3 Place the paper at the center of the paper support. Note: Use the indicators on th...
Page 30 - Paper and specialty media guidelines
5 Close the paper feed guard. 6 From the printer control panel, select or confirm your paper settings. Paper and specialty media guidelines Load up to Make sure that 100 sheets of plain paper • The paper guides rest against the edges of the paper. • You load letterhead paper with the printable side ...
Page 32 - Saving paper settings
Load up to Make sure that 25 sheets of photo/glossy paper • The printable or glossy side of the paper is loaded faceup.If you are not sure which side is printable, then see theinstructions that came with the paper. • The paper guides rest against the edges of the paper. • You do not touch or scratch...
Page 33 - Loading original documents on the scanner glass; Loading original documents into the ADF
Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading original documents into the ADF You can load up to 35 sheets of an original document into the ADF for scanning, copying, and faxing. You can l...
Page 34 - Printing; Tips for printing; Printing basic documents; Printing a document; Collating printed copies
Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Do not touch the dupl...
Page 35 - Changing the print order of pages
Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry beforestacking. For Windows users 1 With a document open, click File > Print . 2 Cl...
Page 36 - Printing multiple pages on one sheet
5 Click OK to close any printer software dialogs. 6 Click OK or Print . For Macintosh users 1 With a document open, choose File > Page Setup . 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3 Click OK . 4 From the menu bar, choose File > Print . 5 From the Printer ...
Page 37 - Printing on specialty media; Printing envelopes
8 Adjust other settings as needed. 9 Click Print . Printing on specialty media Printing envelopes For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Navigate to: Paper/Finishing tab > Paper size list > select your envelop...
Page 38 - Printing on labels
Printing on labels Notes: • Make sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. • Make sure the paper guide or paper guides rest against the edges of the label sheet. • Use full label...
Page 39 - Working with photos; Supported file types
Printing on custom ‑ size paper For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Navigate to: Paper/Finishing tab > Manage Custom Sizes > New 4 Type a name and adjust the settings as needed to create a custom size, and ...
Page 40 - Using a flash drive with the printer; Printing photos from a flash drive
Using a flash drive with the printer Make sure the flash drive contains files that are supported by the printer. For more information, see “Supported filetypes” on page 39. 1 Insert a flash drive into the USB port. Notes: • The flash drive uses the same port that is used for a PictBridge camera cabl...
Page 41 - Printing photos from a PictBridge-enabled digital camera
4 To adjust the print settings, press the up or down arrow button to scroll to the option you want to set, and thenpress the left or right arrow button to scroll to the setting you want. If necessary, press to make a selection. 5 Press . Note: For best results, allow the prints to dry at least 24 ho...
Page 42 - Printing on both sides of the paper (duplexing); Printing on both sides of the paper (duplexing) automatically
4 If you want to change the default print settings: a Press to access the PictBridge menu. b Press the arrow buttons to select the paper source, paper setup, photo size, number of photos per page andprint quality. You can also enhance the quality of graphics. Press each time you make a selection. No...
Page 43 - Setting the duplex printing dry time; Using the control panel
5 From the Printer pop ‑ up menu, choose your printer. 6 From the print options pop ‑ up menu, choose Quality & Media . 7 From the Paper Type pop ‑ up menu, choose a supported paper type. 8 From the print options pop ‑ up menu, choose Layout . 9 From the Two ‑ Sided pop ‑ up menu, choose Long ‑ ...
Page 44 - Managing print jobs; Finding the print queue for your printer
3 Navigate to: Layout tab > Print on Both Sides (Duplex) area > select a dry time setting Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, select Extended . 4 Click OK . For Macintosh users 1 From the Apple menu, navigate to: Syste...
Page 45 - Creating a print queue; Setting your printer as the default printer
Creating a print queue For Windows users 1 From the Printer Tasks area, click Add a Printer . 2 Follow the instructions on the computer screen. For more information, see the documentation that came with your operating system. For Macintosh users 1 From the Print & Fax area, click + . 2 If necess...
Page 46 - Changing the default printing mode; Pausing print jobs
Changing the default printing mode To conserve ink, you can change the default printing mode for all print jobs to Draft or Quick Print. It uses less ink andis recommended for printing text-only documents. If you need to change to a different print mode to print photos orother high-quality documents...
Page 47 - Resuming print jobs; Canceling print jobs
Resuming print jobs For Windows users 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printers folder opens. 4 Right ‑ click the printer, and then select Open or See what's printing . 5 Resume the print job: • ...
Page 49 - Copying; Tips for copying; Making copies
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards ...
Page 50 - Copying an ID card; Enlarging or reducing images; Adjusting copy quality
6 Select the copy mode: • Press to switch to color mode. • Press to switch to black ‑ and ‑ white mode. When you select color or black ‑ only printing, the light that corresponds to your choice comes on. 7 Press . Note: The selected copy settings are reset to the factory default after two minutes of...
Page 51 - Placing separator sheets between copies
3 From the printer control panel, navigate to: > Copy > > Quality 4 Press the left or right arrow button to set the copy quality. 5 Press . Making a copy lighter or darker 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. 3 From the printer con...
Page 53 - Making a two
Making a two-sided (duplex) copy Making a two ‑ sided (duplex) copy automatically The automatic duplex unit supports A4 ‑ and letter ‑ size paper. If you need to make two ‑ sided copies using other paper sizes, then see the instructions for making a two ‑ sided copy manually. Note: You cannot make t...
Page 54 - Canceling copy jobs
8 Load the next page of the document. • If you are copying a one ‑ sided document, then load the next page faceup into the ADF or facedown on the scanner glass. • If you are copying a two ‑ sided document, then flip the original document, and then reload it faceup into the ADF or facedown on the sca...
Page 55 - Scanning; Tips for scanning; Scanning to a local computer
Scanning ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards...
Page 56 - Scanning to a network computer; Scanning to a flash drive or memory card
3 Press the up or down arrow button to scroll to the scan option you want to set, and then press the left or rightarrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press each time you make aselection. 4 Press . Scanning...
Page 57 - Scanning photos for editing
4 Press the up or down arrow button to scroll to the scan option you want to set, and then press the left or rightarrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press each time you make aselection. 5 Press . Follow t...
Page 58 - Scanning documents for editing
Scanning documents for editing An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned.In order for this to work, you must have an OCR application stored on a local or network computer and you must beable to select it from the list of app...
Page 59 - Scanning to a PDF
Scanning directly to e ‑ mail using the printer software Make sure you have set up your e ‑ mail settings before proceeding. For more information, see the section on e ‑ mailing in the User’s Guide . For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. ...
Page 60 - Scanning FAQ; How can I improve the quality of a scan?
4 Navigate to: Printer Home > select your printer > Scan > PDF Scanning starts and the scan progress dialog appears. 5 Save the document as a PDF. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Applications folder in the Find...
Page 61 - Canceling scan jobs
Canceling scan jobs Do one or more of the following: • From the printer control panel, press , and then press . Scanning stops and the printer returns to the previous menu. • If you are sending the scan job using the printer software, then cancel the scan job from the software dialog. Scanning 61
Page 62 - Setting up the printer to e-mail; Setting up the e-mail function; Creating an e
E-mailing Before you can send an e-mail, you must first configure the network connection and e-mail settings of your printer. Setting up the printer to e-mail Setting up the e-mail function For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program fo...
Page 63 - Tips for e
3 Navigate to: Contacts tab > Individuals tab 4 Click to open the Address Book. Note: To add contacts, you need to import contacts from the Address Book on your Macintosh computer. If the contact is not in the Mac Address Book, then first add the contact to the address book and then import it. 5 ...
Page 65 - Faxing; Setting up the printer to fax; Scenario 1: Standard telephone line; Setup 1: Printer is connected to a dedicated fax line
Faxing CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ ‑ 11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the publicswitched telephone network. CAUTION—SHOCK HAZARD: Do not use the fax feature during...
Page 66 - Setup 2: Printer is sharing the line with an answering machine
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machine to the port. Conne...
Page 69 - Scenario 3: VoIP telephone service
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4 To connect a telephone to the printer, remove the protective plug from the port of the printer and then connect the telephone to the port. Scenario 3: VoIP telephone service To connect: ...
Page 70 - Scenario 4: Digital telephone service through a cable provider; Setup 1: Printer is connected directly to a cable modem
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of ...
Page 74 - Connecting the printer to a wall jack in Germany
To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. TheF port is for telephones. Faxing 74
Page 75 - Entering your user information; Setting the fax header
Connect the printer to any of the N ports. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ ‑ 11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wal...
Page 76 - Configuring the fax settings; Configuring fax settings using the printer control panel
Setting the fax footer From the printer control panel, navigate to: > Setup > > Fax Setup > > Ringing and Answering > > Fax Footer > > On > Setting the date and time 1 From the printer control panel, navigate to: > Setup > > Device Setup > > Date/Time >...
Page 77 - Configuring fax settings using the fax software; Using the Fax Setup Wizard in Windows
From here You can 2 ‑ Sided Faxes • Set the printer to print incoming faxes on both sides of the paper. Dialing and Sending • Set your fax name and fax number. • Adjust the dialing volume. • Set the dial method, redial time, number of redial attempts,dialing prefix, and fax sending speed. • Convert ...
Page 78 - Creating a contact list; Creating a contact list using the printer control panel; Creating a contact list using the fax software
Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software.If you create a contact list in the printer control panel, then the fax software automatically saves those contacts asSpeed Dial entries. Likewise, when you...
Page 79 - Sending faxes
5 From the Phonebook field, choose a phone book. 6 Select the contact that you want to add, and then click Add to or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software. In addition to the ...
Page 80 - Tips for sending faxes; Sending faxes using the printer control panel; Sending faxes using the computer
Tips for sending faxes • Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you heara dial tone. • Make sure the paper exit tray is fully extended and the tray extension is flipped out. • Depending on your printer model, use the ADF when scann...
Page 81 - Receiving faxes; Tips for receiving faxes
7 Select Include Cover Page with Fax , and enter the appropriate information if you want to include a cover page with the fax. 8 Click OK . For Macintosh users 1 With a document open, choose File > Print . 2 From the Printer pop ‑ up menu, select the fax version of your printer. Note: In order to...
Page 82 - Receiving faxes manually; Faxing FAQ
Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer topick up calls two rings after the answering machine. For example, if the answering machine picks up calls after fourrings, then set the printer to pick up after six rings. This...
Page 83 - What is a splitter and what type of splitter should I use?; What is my fax number?
For Macintosh users a From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. b Double-click Printer Settings , and then configure the fax settings. What is a splitter and what type of splitter should I use? If there are limited wall jacks in your hom...
Page 84 - How can I check the dial tone?; Make sure the telephone line and the wall jack are working
How many rings should I set? If the printer is sharing a line with an answering machine, then set the printer to pick up after a greater number of ringsthan the answering machine. For example, if the answering machine picks up calls after four rings, then set the printerto pick up after six rings. T...
Page 85 - How do I adjust the speaker volume on the printer?; Adjusting the dialing volume; Adjusting the ringer volume; What settings work best with voice mail service?
How do I adjust the speaker volume on the printer? Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connectedproperly in your telephone network. If you set the printer to receive faxes manually, then make sure that you set theringer volume ...
Page 86 - How do I send a fax at a scheduled time?; How do I send a fax using a phone calling card?
Quality Black resolution Color resolution Standard 200 x 100 200 x 200 Fine 200 x 200 200 x 200 Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 (half ‑ toned) 200 x 200 When sending a fax, after entering the fax number, press the arrow buttons to select a fax quality, and then press . How do I sen...
Page 88 - Can I retrieve failed faxes?
d Use the keypad to enter the fax number, and then press . e Repeat steps 2b through 2d until you have added all the numbers that you want to block. You can block up to50 numbers. 3 Block unidentified faxes (faxes without a Caller ID number). a Press the arrow buttons to scroll to Block No ID , and ...
Page 89 - Networking; Installing the printer on a wireless network; Wireless network compatibility
Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802.11b, IEEE 802.11g, or IEEE 802.11n wireless print server. Your printer is compatiblewith IEEE 802.11 b/g/n routers that are Wi-Fi certified. Note: If your printer has an IEEE 8...
Page 90 - No Security; Printing a network setup page; Information you will need during wireless setup
A valid WEP key has: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on akeyboard. No Security It is not recommended to use no security at all on a ho...
Page 91 - Information you will need during advanced wireless setup; Wireless Mode; Channel; Authentication
If your wireless network is not using security, then you will not have a security key. Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or t...
Page 92 - Encryption
Encryption Check the encryption method used on your network. Note: Some authentication types may be available only in select printer models or operating systems. Authentication type Encryption method Open Mode • None • WEP Shared Mode WEP WPA Personal TKIP WPA2 ‑ Personal • TKIP • AES WPA2 ‑ Enterpr...
Page 93 - Installing the printer on other computers
3 Double-click the software installer package, and then follow the instructions on the computer screen. Note: Select Wireless connection when prompted to select a connection type. Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wireles...
Page 94 - Special wireless installation instructions; Before you begin
Indicator light Printer status Off • The printer is turned off or is powering up. • The printer is not connected to an Ethernet or a wireless network and is in Sleep mode. • The printer has not been configured for an Ethernet or a wireless network. • The printer is configured for an ad hoc connectio...
Page 96 - Advanced wireless setup; Adding a printer to an existing ad hoc wireless network
Advanced wireless setup Adding a printer to an existing ad hoc wireless network Before you begin, make sure: • Your wireless network adapter is properly attached to your computer and is working. • The ad hoc wireless network that the printer will connect to is available. For more information on crea...
Page 97 - Configuring security
Configuring Wi ‑ Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi ‑ Fi Protected Setup (WPS) certified. For more information, see the User’s Guide . If your printer or device has not yet been configured for wireless connection and you want to configure it using W...
Page 98 - Configuring 802.1X Authentication; Using the printer wirelessly
• CA certificate EAP ‑ TLS • RADIUS user name • CA certificate • Signed certificate EAP ‑ TTLS • Appropriate inner authentication • RADIUS user name • RADIUS password • CA certificate Configuring 802.1X Authentication The information to complete is dependent on the 802.1X security mechanism you sele...
Page 99 - Using the printer over an Ethernet network
If the printer is currently set up locally (using USB connection) 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select your printer, and then navigate to: Printer Home > Settings > Wireless setup utility 4 Follow the instructi...
Page 100 - Selecting a printer
If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack. 2 Wait one minute for the Ethernet network adapter to become active and acquire an IP address from the network. 3 Select the Network printer. See “Selecting ...
Page 102 - Adding the printer; Sharing a printer in a Windows environment
3 Add the printer. See “Adding the printer” on page 102. 4 A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessingthe printer over a wireless network. If the printer is currently set up locally (using USB connection) 1 Plug an Ethernet cable int...
Page 103 - Sharing a printer in a Macintosh environment; Networking FAQ; What is Wi
3 Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. a Open the printers folder: 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . b Right ‑ click t...
Page 104 - Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?
The printer supports the following methods in connecting to a wireless network: • Personal Identification Number (PIN)—A PIN on the printer is entered into the wireless settings of the access point. • Push Button Configuration (PBC)—Buttons on both the printer and the access point are pushed within ...
Page 106 - How are home networks configured?; Wireless network examples
– If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Enter the user name and password for the access point when prompted. Note: The WEP key or WPA/WPA2 preshared key/passphrase is not the same as the password for the access point. The password lets you acc...
Page 108 - Why do I need a USB cable?
What is a USB cable? A Universal Serial Bus (USB) cable is primarily used to connect a USB device to a host. Common hosts include computers and video game consoles. Through the USB port and cable, it is possible to connect computer peripherals such as mousedevices, keyboards, digital cameras, printe...
Page 109 - How are infrastructure and ad hoc networks different?
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. 4 Follow the instructions on the computer screen. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devic...
Page 110 - Finding the signal strength; Checking computer connectivity; How can I improve wireless signal strength?
Finding the signal strength The signal strength tells you how strongly the computer or printer is receiving the wireless signal from the wirelessnetwork. Poor signal quality could affect connectivity during configuration. Checking computer connectivity 1 From your computer system tray, click the wir...
Page 112 - For Macintosh users with an AirPort base station
4 Type ipconfig , and then press Enter . Check the Wireless Network Connection section: • The “Default Gateway” entry is typically the access point. • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. b Type the user name and password of the router when prom...
Page 114 - What is an IP address?
When installing the printer on a network, make sure you select the printer with the correct MAC address. The MAC address of the internal print server is a series of letters and numbers. Notes: • A list of MAC addresses can be set on an access point (wireless router) so that only devices with matchin...
Page 115 - How do I locate IP addresses?; How are IP addresses assigned?
Every device on a network that uses TCP/IP must have an IP address. IP addresses are essentially unique computernames in a numeric format, used to transfer data around a network. IP addresses allow TCP/IP to confirm requests for,and receipt of, data by various devices on the network. How do I locate...
Page 116 - What is the difference between Guided and Advanced setup?
What is the difference between Guided and Advanced setup? Use Guided setup if: • The printer and the computer communicate on the same wireless network. • You want the Wireless Setup Utility to automatically detect the network for you. • You want to connect your printer to the wireless network using ...
Page 117 - Maintaining the printer; Maintaining ink cartridges; Checking ink levels; Aligning the printhead
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs automatic maintenance cycles if it isplugged into a properly grounded, working electrical outlet. It will briefly come out of Sleep mode or will temporarilyturn on if it ...
Page 118 - Cleaning the printhead nozzles; Cleaning the exterior of the printer
Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improvethe quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow it toperform automatic maintenance cycl...
Page 119 - Cleaning the scanner glass; Moving the printer to another location
Cleaning the scanner glass Clean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you seemarks or smudges on such parts. 1 Dampen a clean, lint ‑ free cloth with water. 2 Gently wipe clean the scanner glass and other related parts. 1 Backing materi...
Page 121 - Troubleshooting; Before you troubleshoot; Incorrect language appears on the display
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected to the comput...
Page 122 - Software did not install
3 To confirm the setting, press the left or right arrow button to scroll to Yes , and then press . Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as aprinter option when sending a print job, then try uni...
Page 123 - USB
S ELECT YOUR PRINTER FROM THE P RINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to Macintosh users only. 1 With a document open, choose File > Print . 2 From the printer pop-up menu, choose your printer, and then click Print . If your printer does not appear in the Printer li...
Page 124 - Printer is printing blank pages; Printer is busy or does not respond
Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. R EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 15 for more information. If the cartridges do not seem to fit,...
Page 126 - Understanding printer messages; Alignment Problem; Cannot Collate Job
Understanding printer messages Alignment Problem Try any of the following: • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4 ‑ or letter ‑ size paper. The printer will read any markings on used paper, which could cause th...
Page 127 - Fax Memory Full; Ink Cartridge Error
Fax Memory Full Reduce the resolution or the number of pages of the fax. Touch OK or press OK , depending on your printer model, to clear the message. Note: This deletes the fax job from the printer memory. Ink Cartridge Error The printer is unable to authenticate one or more of the installed ink ca...
Page 128 - Printer Memory Full
Ink Low You may need to replace the specified ink cartridge soon. Try one or more of the following: • Press or to clear the message and continue printing. Note: Depending on your printer settings, you may not be allowed to continue printing until you replace the specified cartridge. • See the User's...
Page 129 - Printhead Cannot Move; Printhead Error; Remove and reinsert the printhead
Printhead Cannot Move Try one or more of the following: • Open the printer to remove any obstructions to the printhead, and then close the printer. • Press to clear the message. Printhead Error Remove and reinsert the printhead Warning—Potential Damage: Do not touch the cartridge contacts with bare ...
Page 130 - Printhead Missing
4 Reinsert the printhead, and then close the latch until it clicks into place. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it back on. If the problem persists, then contact customer support. Printhead Missi...
Page 131 - Printhead Unsupported
Printhead Unsupported Try one or more of the following: • Turn the printer off, and then turn it back on. • Install a supported printhead. 1 Open the printer. 2 Press the release tab, and then remove the cartridges. 3 Lift the carrier latch. 4 Remove the unsupported printhead. Troubleshooting 131
Page 132 - Printhead Warning
5 Insert the supported printhead, and then close the latch until it clicks into place. Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink cartridges” in the User’s Guide . 6 Close the printer. Printhead Warning One or more cartridges may have b...
Page 133 - Jams and misfeeds troubleshooting
Short Paper Try one or more of the following: • Touch OK or press , depending on your printer model. • Make sure the paper size is correctly set. • Load paper with the correct size in the tray or on the paper support. • Check the paper guides, and then make sure the paper is properly loaded in the t...
Page 134 - Check the jam clearance area
Check the jam clearance area 1 Lift the scanner unit. 2 Remove the jam clearance cover. Notes: • Squeeze the snap to lift the jam clearance cover. • Make sure that the printhead is moved to the side and away from the jammed paper. 3 Firmly grasp the paper on both sides, and then gently pull it out. ...
Page 135 - Paper jam in the exit tray; Paper jam in the paper support
4 Reattach the jam clearance cover until it clicks into place. 5 Close the printer. 6 Touch OK or press , depending on your printer model. Paper jam in the exit tray 1 Firmly grasp the paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 Touch OK or press , dependin...
Page 136 - Paper jam in the duplex unit
1 Remove the paper support. 2 Firmly grasp the paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Reattach the paper support until it clicks into place. 4 Touch OK or press , depending on your printer model. Paper jam in the duplex unit Note: The parts inside the ...
Page 137 - Paper jam in the ADF (select models only)
1 Push down the duplex latch, and then remove the duplex unit. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Reinsert the duplex unit until it clicks into place to clear the message. 4 If necessary, touch OK or press , depending on...
Page 138 - Check the ADF
Check the ADF 1 Press the ADF button, and then open the ADF cover. Scenario 1 Scenario 2 2 Firmly grasp the paper on both sides, and then gently pull it out. Scenario 1 Scenario 2 Note: Make sure all paper fragments are removed. Troubleshooting 138
Page 139 - Check under the ADF tray
3 Close the ADF cover. 4 Touch OK or press , depending on your printer model. Check under the ADF tray 1 Remove the ADF tray. 2 Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed. Troubleshooting 139
Page 140 - Paper or specialty media misfeeds; Print troubleshooting; Poor quality at the edges of the page
3 Reattach the ADF tray until it snaps into place. 4 Touch OK or press , depending on your printer model. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.Try one or more of the following: C HEC...
Page 141 - Streaks or lines on printed image
C HECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter ‑ size paper – 3.37 mm (0.133 in.) for all paper sizes except letter • Top margin: 1.7 mm (0.067 in.) • Bottom margin: 12.7 mm...
Page 142 - Print speed is slow; Computer slows down when printing
M AKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED A LIGN THE PRINTHEAD C LEAN OR D EEP C LEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checkl...
Page 143 - Copy and scan troubleshooting; Copier or scanner does not respond
C HECK YOUR COMPUTER PERFORMANCE You may need to change how your computer manages resources and processes. For more information on improving computer performance, see the documentation that came with your operatingsystem. Copy and scan troubleshooting • “Copier or scanner does not respond” on page 1...
Page 144 - Scanning takes too long or freezes the computer
M AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE DOCUMENT OR PHOTO IS ...
Page 145 - Fax troubleshooting; Fax troubleshooting checklist; Connection checklist
M AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • “Fax troubleshooting checklist” on page 145 • “Cannot send faxes” on page 146 • “Cannot receive faxes” on page 147 • “Cannot run the fax software” on page 148 • “Fax error messages on the printer control p...
Page 146 - Cannot send faxes
Cannot send faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: M AKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup, then enter your fax name and fax numbe...
Page 147 - Cannot receive faxes
Make sure that the dial prefix entered in the printer is correct for your network. 1 From the printer control panel, navigate to: > Setup > > Fax Setup > > Dialing and Sending > > Dial Prefix > 2 Press the arrow buttons to create or modify the prefix. 3 If the prefix is not c...
Page 148 - Cannot run the fax software
M AKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when afax comes in so that the printer can receive it. 1 From the printer control panel, navigate to: > Setup > > Fax Setup >...
Page 150 - Network troubleshooting; The Continue button is unavailable
Error Message: What it indicates: Possible solutions: No Answer Auto Answer may have been turned offon the receiving fax machine. • Verify the number, and then resendthe fax. • Set the printer to redial. Note: Depending on your country or region, there may be a limit onthe number of redial attempts,...
Page 152 - Computer firewall is blocking communication with the printer; Wireless troubleshooting
4 Watch the Device Manager window while connecting a USB cable or another device to the USB port. The windowrefreshes when the Device Manager recognizes the USB connection. • If there is activity on the Device Manager but none of the previous solutions worked, then call customersupport. • If there i...
Page 157 - Resolving intermittent wireless communications issues
• Temporarily turn off any unnecessary wireless devices on your network and pause any network ‑ intensive activities, like large file transfers or network games. If the network is too busy, then it is possible that the printeris not receiving the IP address within the allowed time. • Make sure your ...
Page 159 - IP
A SSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK Most wireless networks use a DHCP server (Dynamic Host Configuration Protocol) built in to the wireless router toassign IP addresses to clients on the wireless network. DHCP addresses are assigned when they are needed, as whena new device is ...
Page 160 - Product information; GOVERNMENT END USERS
Notices Product information Product name: Dell V525w Machine type: 4448 Model(s): 4d1, 4dE Edition notice January 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHE...
Page 161 - Modular component notice
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the e...
Page 163 - Power consumption; Product power consumption; Sleep Mode; Off mode; Industry Canada compliance statement
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption(Watts) Printing The product is generating hard ‑ copy output from electronic inputs. 16.1...
Page 165 - Notice to users of the Canadian telephone network; Avis réservé aux utilisateurs du réseau téléphonique du Canada
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public servicecommission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of thisequipment d...
Page 166 - Notice to users of the New Zealand telephone network
agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre régionou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques. Cet équipement utilise des prises de téléphone CA11A. Notice to user...
Page 167 - Regulatory notices for wireless products
Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung für jede Leitung installiertwerden, über die in der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Filters ist obligatorisch, dain allen analogen Telefo...
Page 168 - Notice to users in the European Union
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibitedper regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away fromwindows to provide maximum sh...
Page 171 - Index; Numerics
Index Numerics 2 ‑ sided, fax setting 76 802.1X authentication 98 A ad hoc network 109ad hoc wireless network adding a printer 96 additional computers installing wireless printer 93 Address Book setting up 78 Address Book, fax setting 76 ADF press plate cleaning 119 ADF scanner glass cleaning 119 ad...