Page 2 - Windows
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property dama...
Page 3 - C o n t e n t s; A b o u t Yo u r C o m p u t e r
Contents 3 C o n t e n t s 1 A b o u t Yo u r C o m p u t e r . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Battery Removal . . . . . . . . . . . . . . . . . . . . . 10 Wireless Switch ...
Page 4 - R e i n s t a l l i n g S o f t w a r e; G e t t i n g H e l p
4 Contents Error Messages . . . . . . . . . . . . . . . . . . . 35 System Messages . . . . . . . . . . . . . . . . . . 40 Troubleshooting Software and Hardware Problems . . . . . . . . . . . . . . . . . . . . . . 42 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 42 Troubleshooting Tips . . ....
Page 5 - F i n d i n g I n f o r m a t i o n
Contents 5 Product Information . . . . . . . . . . . . . . . . . . . 62 Returning Items for Warranty Repair or Credit . . . . . 62 Before You Call . . . . . . . . . . . . . . . . . . . . . 62 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 65 7 F i n d i n g I n f o r m a t i o n . . . . ....
Page 7 - About Your Computer; Front View
About Your Computer 7 About Your Computer NOTE: For more information about the features of your computer, see the Dell™ Technology Guide on your computer or at support.dell.com . Front View 1 camera and microphone (optional) 2 display latch 3 display 4 keyboard status lights A 9 2 3 1 4 5 8 9 10 7 6...
Page 9 - Back View
About Your Computer 9 Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the cooling vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the 1 SecureDigital (SD) card ...
Page 10 - Battery Removal
10 About Your Computer computer or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. Battery Removal CAUTION: Before you begin any of the procedures in this section, follow the safety instructions...
Page 11 - Dell Technology Guide
About Your Computer 11 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator Use the wireless switch to enable or disable wireless network devices and the Wi-Fi Catcher Network Locator to locate networks. For more information about the wireless switch and the Wi-Fi Catcher Network Locator, see th...
Page 13 - Setting Up Your Computer; Quick Setup
Setting Up Your Computer 13 Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strip...
Page 14 - Connect the network cable.
14 Setting Up Your Computer 2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player
Page 16 - Connecting to the Internet; If you are using a dial-up connection; Setting Up Your Internet Connection
16 Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection , connect a telephone line to the modem connector on y...
Page 17 - Transferring Information to a New Computer
Setting Up Your Computer 17 4 Click Next . If you selected Set up my connection manually in step 3, continue to step 5. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP. 5 Click the appropriate optio...
Page 18 - To prepare a new computer for the file transfer:
18 Setting Up Your Computer NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Ba...
Page 19 - To transfer data to the new computer:
Setting Up Your Computer 19 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish . To transfer data to the new computer: 1 On the Now go to your ...
Page 20 - To copy data from the old computer:
20 Setting Up Your Computer To copy data from the old computer: 1 On the old computer, insert the wizard disk, and click Start → Run . 2 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK . 3 On the Files and Settings Transfer Wizard...
Page 21 - Click the Windows Vista Start button
Setting Up Your Computer 21 Microsoft Windows Vista ® 1 Click the Windows Vista Start button , and then click Transfer files and settings → Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue . 3 Click Start a new transfer or Continue a transfer in progress . 4 Foll...
Page 23 - Specifications
Specifications 23 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Processor Processor type Intel ® Core™2 Duo processor L2 cache 6 MB Fr...
Page 33 - Troubleshooting; Tools; Power Lights
Troubleshooting 33 Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section...
Page 34 - Beep Codes; Write down the beep code.
34 Troubleshooting Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code consists of repetitive three short beeps. This beep code tells you that th...
Page 35 - Error Messages; Pointing
Troubleshooting 35 Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A...
Page 36 - Printer out of paper
36 Troubleshooting C D D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond to commands from the computer. D A T A E R R O R — The hard drive cannot read the data. D E C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may be faulty or improperly seated...
Page 39 - Service; Windows XP
Troubleshooting 39 N O B O O T S E C T O R O N H A R D D R I V E — The operating system may be corrupted. Contact Dell ( see "Contacting Dell" on page 65). N O T I M E R T I C K I N T E R R U P T — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnos...
Page 40 - System Messages
40 Troubleshooting S E E K E R R O R — The operating system cannot find a specific track on the hard drive. S H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). T I M E - O F - ...
Page 42 - Troubleshooting Software and Hardware Problems; Start; Dell Diagnostics
42 Troubleshooting Troubleshooting Software and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.To start the Hardware Troubleshooter: Windows XP: 1...
Page 43 - Diagnostics; Insert the
Troubleshooting 43 See your Service Manual at support.dell.com to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities me...
Page 44 - Run the 32 Bit Dell Diagnostics; Follow these tips when troubleshooting your computer:; Power Problems; The computer is either turned off or is not
44 Troubleshooting 4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 5 Type 1 to start the CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version that is a...
Page 46 - Memory Problems; Lockups and Software Problems
46 Troubleshooting Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E — • Save and close any open files and exit any open program...
Page 47 - If you are unable to get a response by pressing a
Troubleshooting 47 The computer stops responding NOTICE: You may lose data if you are unable to perform an operating system shutdown. T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for...
Page 48 - In the; Ensure that the program is installed and configured properly.; Dell Technical Update Service
48 Troubleshooting 2 In the Welcome screen, click Next . 3 Follow the instructions on the screen. A solid blue screen appears T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at leas...
Page 49 - Dell Support Utility; Dell
Troubleshooting 49 Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment....
Page 51 - Reinstalling Software; Identifying Drivers; Click
Reinstalling Software 51 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP: 1 Click Start → Control Panel . 2 Under Pick a Category , click Performa...
Page 52 - Reinstalling Drivers and Utilities; If using
52 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to...
Page 54 - Restoring Your Operating System; You can restore your operating system in the following ways:; Using Microsoft
54 Reinstalling Software 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video ). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab → Update Driver → Browse my computer for driver software . 6 Click ...
Page 56 - Windows Vista; Using Dell Factory Image Restore
56 Reinstalling Software Windows Vista : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Enabling System Restore NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the...
Page 57 - administrator; Using the Operating System Media
Reinstalling Software 57 3 In the System Recovery Option s window, select a keyboard layout and click Next . 4 To access the recovery options, log on as a local user. To access the command prompt, type administrator in the user name field, then click OK . 5 Click Dell Factory Image Restore. NOTE: De...
Page 58 - Operating System
58 Reinstalling Software To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any...
Page 59 - Getting Help; ) for help with installation and troubleshooting; Dell Accessories
Getting Help 59 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. If you experience a problem with your computer, you c...
Page 60 - Technical Support and Customer Service; and click; Online Services; (Latin American and Caribbean countries)
60 Getting Help NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about D...
Page 62 - Product Information
62 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com . For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
Page 65 - Contacting Dell; Choose A
Getting Help 65 Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telep...
Page 67 - Finding Information
Finding Information 67 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express S...
Page 69 - Index
Index 69 Index B back view, 9 beep codes, 34 C computer specifications, 23 connecting AC adapter, 13IEEE 1394 devices, 14Internet, 16network, 15network cable, 14USB devices, 14 contacting Dell, 59, 65 D Dell contacting, 59, 65Factory Image Restore, 56software updates, 49Support Utility, 49 Dell (con...
