Dell SupportAssist Version 2.0 For OpenManage Essentials- User Manual
Dell SupportAssist Version 2.0 For OpenManage Essentials– User Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.
Table of Contents:
- Page 2 – Revisions
- Page 3 – Table of contents
- Page 4 – Introduction
- Page 5 – What happens on hardware faults?
- Page 6 – What is the response time?
- Page 11 – Conclusion
Dell SupportAssist: Alert Policy
This Dell Technical FAQ provides details on how SupportAssist processes alerts and
automatically creates support cases with SupportAssist for OpenManage Essentials
or Microsoft System Center Operations Manager (SCOM)
Dell Engineering
August 2014
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Summary
2 Dell SupportAssist: Alert Policy | Revision A00 Revisions Date Description August 2014 Initial release THIS TECHNICAL DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY CONTAIN TYPOGRAPHICAL ERRORS AND TECHNICAL INACCURACIES. THE CONTENT IS PROVIDED AS IS, WITHOUT EXPRESS OR IMPLIED WARRANTIES O...
3 Dell SupportAssist: Alert Policy | Revision A00 Table of contents Revisions .................................................................................................................................................................................................. 2 Introduction ...............
4 Dell SupportAssist: Alert Policy | Revision A00 Introduction Dell SupportAssist is a service capability that enables automated support from Dell by identifying potential hardware issues in your IT environment remotely. Dell’s robust and easy to use proactive support technology allows us to identif...