Page 3 - Contents
Contents About this Guide.......................................................................................................5 Revision History ..................................................................................................................................... 5 Audience ...........
Page 5 - Preface; About this Guide; Revision History; Audience; Related Publications
Preface About this Guide This guide describes how to perform service and maintenance on an SC180 expansion enclosure. Revision History Document Number: MV429 Revision Date Description A00 March 2015 Initial release Audience The information provided in this Owner’s Manual is intended for use by Dell ...
Page 7 - SC180 Expansion Enclosure Overview; SC180 Expansion Enclosure Monitoring and Diagnostics
1 About the SC180 Expansion Enclosure An SC180 expansion enclosure provides expansion storage for an SCv2080 storage controller.The SC180 connects directly to the SAS ports on the back of the storage system. SC180 Expansion Enclosure Overview The SC180 is a 5U SAS expansion enclosure that supports u...
Page 10 - SC180 Expansion Enclosure EMM Features and Indicators
Item Name Icon Description 1 Optional cable retention positions (4) — Locations for optional cable retention brackets. 2 Expansion Enclosure Modules (2) — Each EMM contains SAS ports and status indicators. 3 Cooling fans (5) — Fans that provide cooling for the expansion enclosure. 4 Power supply uni...
Page 11 - SC180 Expansion Enclosure Fan Module Features and Indicators
Item Control/ Feature Icon Description 5 SAS port link status indicators • Green (steady) — Connected, but no activity • Green (flashing) — Connected plus activity • Off — Not connected SC180 Expansion Enclosure Fan Module Features and Indicators SC180 expansion enclosures include five fan modules i...
Page 12 - SC180 Expansion Enclosure PSU Features and Indicators; SC180 Expansion Enclosure Drives
SC180 Expansion Enclosure PSU Features and Indicators SC180 expansion enclosures include two Power Supply Units (PSUs) in two interface slots. Figure 5. SC180 PSU Features and Indicators Item Control/Feature Icon Description 1 Release latch — Press the release latch to remove the PSU. 2 PSU fault • ...
Page 14 - Safety Precautions; Installation Safety Precautions
2 Replacing SC180 Components This section describes how to remove and install components of an SC180 expansion enclosure.This document assumes that the customer has received the replacement component and is ready to install it. Safety Precautions Always follow these safety precautions to avoid injur...
Page 15 - Electrical Safety Precautions; Electrostatic Discharge Precautions; General Safety Precautions
Electrical Safety Precautions Always follow electrical safety precautions to avoid injury and damage to Storage Center equipment. WARNING: Disconnect power from the expansion enclosure when removing or installing components that are not hot-swappable. When disconnecting power, first power down the s...
Page 16 - Pre-Replacement Procedures; Sending Diagnostic Data Using Dell SupportAssist
• Remove any jewelry or metal objects from your body because they are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present. • Do not lift a expansion enclosure chassis by the handles of the power ...
Page 17 - Replacing PSUs; Identifying the Failed PSU
Replacing PSUs The SC180 expansion enclosure supports two hot-swappable power supply units (PSUs). If one unit fails, the second unit continues to provide power to the expansion enclosure. Identifying the Failed PSU To determine which power supply unit (PSU) failed, use the Dell Storage Client. 1. C...
Page 18 - Replacing a PSU
Figure 8. Rear View of the Enclosure Showing the Failed the Power Supply Replacing a PSU Use this procedure to replace a failed power supply unit (PSU). Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. 2. Contact Dell Technical Support Services to let th...
Page 20 - Replacing Cooling Fan Modules; Identifying the Failed Cooling Fan Module
NOTE: Allow several seconds for the expansion enclosure to recognize the PSU and determine its status. When the PSU is functioning properly, the Power OK indicator turns green and the PSU fault and AC fault indicators are off. 8. In the Dell Storage Client, make sure that the replacement PSU is reco...
Page 21 - Replacing a Cooling Fan Module
6. Select the failed cooling fan. The location of the failed cooling fan module is displayed in the Fan View tab. Figure 12. Rear View of the Enclosure Showing the Failed the Cooling Fan Module Replacing a Cooling Fan Module Use this procedure to replace a failed cooling fan module. Prerequisites 1....
Page 23 - Replacing Hard Drives; SC180 Expansion Enclosure Drive Numbering; Identifying the Failed Hard Drive
Replacing Hard Drives The SC180 expansion enclosure supports up to 84 3.5 ‐ inch hot ‐ swappable hard drives installed in a two ‐ drawer, three ‐ row, 14 ‐ column configuration. Hard drives are connected to a backplane using Disk Drive in Carrier (DDIC) hard drive carriers. SC180 Expansion Enclosure...
Page 24 - Replacing a Hard Drive
Figure 15. Inside Drawer View Showing the Failed Hard Drive Replacing a Hard Drive Use this procedure to replace a failed hard drive. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. 2. Contact Dell Technical Support Services to let them know that you ar...
Page 27 - Replacing an Enclosure Management Module
Figure 18. Closing a Drawer 8. Close the drawer.a. Push and hold both drawer releases then push the drawer in slightly.b. Let go of the releases and push the drawer the rest of the way in until it clicks shut. 9. In the Dell Storage Client, make sure that the replacement hard drive is recognized and...
Page 28 - Identifying the Failed Enclosure Management Module
Identifying the Failed Enclosure Management Module To determine which EMM failed, use the Dell Storage Client. 1. Click the Hardware tab. 2. In the Hardware tab navigation pane, select the Storage Center. 3. In the Hardware Alerts area, find the hardware alert that identifies the enclosure with the ...
Page 30 - Replacing Rack Rails
Figure 21. Replacing an EMM 1. EMM 2. EMM release tab and lever 4. Insert the replacement EMM into the bay until it is fully seated. 5. Push the release lever toward the chassis until it clicks into place. 6. Reconnect the SAS cables to the EMM. Next steps 1. Use SupportAssist to send diagnostic dat...
Page 31 - Post-Replacement Procedures; Start Up the Storage System and Expansion Enclosure; Contact Dell Technical Support Services
a. Remove the fixing screws from the rear of the expansion enclosure.b. Remove the HDBs from the rear of the rack. 2. Remove the expansion enclosure from the rack rails. WARNING: Do not attempt to the lift the expansion enclosure by yourself. Always get assistance when lifting the expansion enclosur...
Page 32 - Troubleshooting Fan Modules
3 Troubleshooting SC180 Components This section contains basic troubleshooting steps for components inside the SC180 expansion enclosures. Troubleshooting Fan Modules Use these steps to troubleshoot fan modules. 1. Check the status of the fan module using the Dell Storage Client. 2. Determine the st...
Page 33 - Troubleshooting EMMs
CAUTION: Confirm that the particular drive contains no user data. The Fault LED alone is not an indication the drive can be safely removed. • If the DDIC fault LED is not lit, proceed to the next step. 3. Check the connectors and reseat the DDIC. CAUTION: Perform this only on unmanaged drives or aft...
Page 34 - Technical Specifications
4 SC180 Technical Specifications This section contains technical specifications of the SC180 expansion enclosure. Technical Specifications The technical specifications of the SC180 expansion enclosure are displayed in the following tables. Drives SAS hard drives Up to 84 3.5-inch SAS hot-swappable h...
