Page 2 - Notes and Notices
Notes and Notices NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to chang...
Page 3 - Contents; Introduction
Contents 3 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Devices Supported by PowerEdge Diagnostics . . . . . . . . . . . . . . . . . . 5 Diagnostics Features . . . . . ....
Page 4 - Supported Devices; Diagnostic Dependencies for Supported RAID Controllers; A Appendix A
4 Contents Configuring the Test Execution Settings . . . . . . . . . . . . . . . . . . 26 5 Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Diagnostics for Tape Drives, Autoloaders, and Libraries . . . . . . . . . . . . 29 Diagnostics for RAID Controllers, SAS Controller...
Page 5 - Supported Operating Systems
Introduction 5 Introduction Dell™ PowerEdge™ Diagnostics is a suite of diagnostic programs, or test modules, that run on your system. These include diagnostic tests on chassis and storage components such as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more. You can...
Page 6 - Diagnostics Features; Discovering Devices
6 Introduction • Hard drives • CMOS • Parallel ports • Serial ports • PCI buses • Dell Remote Access Cards (DRAC 4 and DRAC 5) • USB controllers • Tape drives (See "Diagnostics for Tape Drives, Autoloaders, and Libraries") • Tape autoloaders and libraries (See "Diagnostics for Tape Drive...
Page 7 - button in the GUI or run the
Introduction 7 • Diagnostic Test Results This feature enables you to view the results of the diagnostic tests performed. See "Running Diagnostic Tests." • Help This feature allows you to view the help information of the various diagnostic tests and devices. To view a description of a diagnos...
Page 9 - Setting up Dell PowerEdge Diagnostics; Before You Begin; Read the PowerEdge Diagnostics; Things to Remember
Setting Up Diagnostics 9 Setting up Dell PowerEdge Diagnostics This section describes the process for setting up Dell™ PowerEdge™ Diagnostics. Before You Begin • Read the setup requirements and ensure that your system meets or exceeds the minimum requirements. • Read the PowerEdge Diagnostics readme...
Page 10 - Setup and Diagnostic Requirements; Managed System Requirements; . A list of the latest drivers and firmware versions for; Diagnostic Requirements
10 Setting Up Diagnostics Setup and Diagnostic Requirements The PowerEdge Diagnostics must be set up on each managed system to run diagnostics locally. Managed System Requirements • Your system must have a supported operating system installed. See "Supported Operating Systems." • You must in...
Page 11 - SUSE
Setting Up Diagnostics 11 NOTE: Memory diagnostics are not supported on the following PowerEdge systems as they do not support IPMI: SC420, SC430, SC440, SC1420, and SC1430. NOTE: If Dell OpenManage Server Administrator is not installed, Memory diagnostics are not supported and the status of the Mem...
Page 12 - Dell PowerEdge Service and; Installing PowerEdge Diagnostics on Microsoft Windows; pediags
12 Setting Up Diagnostics Setting Up Diagnostics The files required to run PowerEdge Diagnostics for Microsoft Windows and Linux operating systems are available at the Dell Support website at support.dell.com and on the Dell PowerEdge Service and Diagnostic Utilities CD. NOTE: Ensure that you accept...
Page 13 - Installing PowerEdge Diagnostics on Linux; PowerEdge Diagnostics requires that the; redhat-artwork] is not installed on this system. For details on
Setting Up Diagnostics 13 Installing PowerEdge Diagnostics on Linux The following steps show how to install PowerEdge Diagnostics on systems running supported Linux operating systems. 1 Extract the tar.gz file to a specified location. The extracted files contain an install script ( install.sh ) and ...
Page 15 - Using Dell PowerEdge Diagnostics; The GUI; When you launch PowerEdge Diagnostics in GUI mode, the; Menu Options; The
Using Diagnostics 15 Using Dell PowerEdge Diagnostics Dell™ PowerEdge™ Diagnostics can be accessed in two ways: from an integrated graphical user interface (GUI) and from a CLI through the operating system. This section describes both interfaces. The GUI When you launch PowerEdge Diagnostics in GUI ...
Page 16 - File; Diagnostics Interface; The PowerEdge Diagnostics GUI is divided into two sections:; Diagnostic Selection
16 Using Diagnostics • Save Results: Use this option to save the test result details. The test result details are saved to an HTML file ( results.html) , which is contained in an archive file. You can specify any name for this archive file, for example, results.zip . This option can be used only whe...
Page 17 - Selection Options; The following table describes the icons in the
Using Diagnostics 17 Selection Options Use this list box to organize how tests and detected devices are displayed. You can select any of the three options from this list box. The following table describes the icons in the Select Test(s) to Run window. Select All : Click this button to select all the...
Page 18 - Diagnostic Information; Configuration; Additional Hardware Information:; Tests Selected; Diagnostic Tests Selected:
18 Using Diagnostics Diagnostic Information Use this section to view the system configuration and operational status information. In addition, you can run selected tests and view the results of these tests. Configuration Use this tab to view the operational status of the detected devices and their c...
Page 19 - Status; Elapsed Time
Using Diagnostics 19 Diagnostic Options: Use this section of the Tests Selected tab to run the selected tests. This section contains the following controls. NOTE: Double-click a test associated with a Noncritical icon to view the warning or informational message. Status Use this tab to view the stat...
Page 20 - Result
20 Using Diagnostics Result: Specifies the result of a test in the form of symbols. For example, the Status column of a test might show as Completed , but the Result column specifies whether the test completed successfully or failed. The following table describes the various symbols and the test res...
Page 21 - The Command Line Interface; To run the application in CLI mode, run; Primary CLI Commands
Using Diagnostics 21 The Command Line Interface To run the application in CLI mode, run pediags from <ExtractDir> /oldiags/bin , which should be the current working directory. In Windows operating systems you can also select Start → Programs → PowerEdge Diagnostics 2.7 → PowerEdge Diagnostics ...
Page 22 - quicktest; Scripting With the CLI
22 Using Diagnostics • pediags <DEVICECLASS > --run [ <Index Options> ] [ <Test Settings> ] [fmt= lst|tbl|xml] This command runs tests on the device class you select. You can specify index options, test settings, and choose the format in which you want the results to be displayed. ...
Page 23 - Exit codes; Scheduling Diagnostics
Using Diagnostics 23 You can also use the exit codes explained in the following table when writing scripts. Exit codes 0 , 1 , and 2 are applicable for only test execution (irrespective of multiple or single pass). The exit code is the aggregate status of all the tests executed. For example, out of ...
Page 25 - Running Diagnostic Tests; To run diagnostic tests, perform the following steps:
Running Diagnostics 25 Running Dell PowerEdge Diagnostics in GUI Mode This section provides step-by-step instructions on running Dell™ PowerEdge™ Diagnostics in GUI mode. Running Diagnostic Tests To run diagnostic tests, perform the following steps: 1 Launch the application. 2 In the Diagnostic Sele...
Page 26 - Configuring the Test Execution Settings
26 Running Diagnostics 4 Click the Status tab to monitor the status of the test execution. • To abort a running test, right-click the test and select Abort . Select Abort All to stop all the queued tests. • To suspend a running test, right-click the test and select Suspend . • To resume a suspended ...
Page 27 - Number of Passes
Running Diagnostics 27 3 Select the Quick Test check box in the Diagnostic Options section at the bottom. If this option is available for one of the selected tests, the test is run in this mode. NOTE: The Quick Test feature is not a supported test mode for all tests. Only a few tests support this fe...
Page 29 - Tape Drives; Dell PowerVaultTM 100T DDS4
Supported Devices 29 Supported Devices This section lists the devices that can be tested using Dell™ PowerEdge™ Diagnostics. Diagnostics for Tape Drives, Autoloaders, and Libraries NOTE: You must install Dell-qualified device drivers in order to run diagnostics on tape drives, tape autoloaders, and ...
Page 30 - PowerVault 122T Autoloader LTO-2; Enclosures; You can test Powervault MD1000 using Dell PowerEdge Diagnostics.
30 Supported Devices • PowerVault 122T Autoloader LTO-2 • PowerVault 132T Autoloader SDLT 320 • PowerVault 132T Autoloader LTO-2 • PowerVault 136T Autoloader SDLT 220 (supports diagnostics for tape drives only) • PowerVault 136T Autoloader SDLT 320 (supports diagnostics for tape drives only) • Power...
Page 31 - ICH 7R
Supported Devices 31 • PERC 3/QC • PERC 3/SC • PERC 3/Di • PERC 320/DC • PERC 4/SC • PERC 4/DC • PERC 4e/DC • PERC 4/Di • PERC 4e/Di • PERC 4e/Si • PERC 4/IM • PERC 5/E • PERC 5/i Integrated • PERC 5/i Adapter • SAS 5/iR (Integrated / Adapter) • SAS5/I integrated • ICH 7R • ESB2 SATA • CERC SATA 1.5...
Page 33 - Dell PowerEdge system
Diagnostic Dependencies for Supported RAID Controllers 33 Diagnostic Dependencies for Supported RAID Controllers Overview Dell™ PowerEdge™ Diagnostics require Dell-qualified device drivers and firmware to run diagnostics on RAID controllers, SCSI controllers, and attached hard drives. Systems admini...
Page 34 - Table 6-3 shows the elements supported by the PERC 3/Di controller.
34 Diagnostic Dependencies for Supported RAID Controllers PERC 3/SC, 3/DC and 3/QC Table 6-2 shows the elements supported by the PERC 3/DC and 3/QC controllers. PERC 3/Di Table 6-3 shows the elements supported by the PERC 3/Di controller. PERC 4/SC Table 6-4 shows the elements supported by the PERC ...
Page 35 - Table 6-5 shows the elements supported by the PERC 4/DC controller.
Diagnostic Dependencies for Supported RAID Controllers 35 PERC 4/DC Table 6-5 shows the elements supported by the PERC 4/DC controller. PERC 4e/Di Table 6-6 shows the elements supported by the PERC 4e/Di controller. PERC 4e/DC Table 6-7 shows the elements supported by the PERC 4e/DC controller. Tabl...
Page 36 - Table 6-8 shows the elements supported by the PERC 4e/Si controller.
36 Diagnostic Dependencies for Supported RAID Controllers PERC 4e/Si Table 6-8 shows the elements supported by the PERC 4e/Si controller. PERC 4/IM Table 6-9 shows the elements supported by the PERC 4/IM controller. NOTE: The following requirements are necessary to diagnose this controller in SCSI m...
Page 38 - Table 6-16 shows the elements supported by the SAS 5/E Adapter.
38 Diagnostic Dependencies for Supported RAID Controllers CERC SATA 1.5/2S Table 6-14 shows the elements supported by the CERC SATA 1.5/2S Channel controller. SAS 5/iR (Adapter and Integrated), SAS 5i Integrated Table 6-15 shows the elements supported by the SAS 5/iR (Adapter and Integrated) and SAS...
Page 39 - Appendix A
Diagnostic Dependencies for Supported RAID Controllers 39 Appendix A Table A-1. Additional Hardware Information for Storage Diagnostics Parameter Description Total Moves Total number of AutoLoader moves. Drive Loads Number loads to the drive from magazines and mail slot. Mailslot Exports Number of t...
