Page 2 - Windows
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property dama...
Page 3 - C o n t e n t s; A b o u t Yo u r C o m p u t e r
Contents 3 C o n t e n t s 1 A b o u t Yo u r C o m p u t e r . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Dell™ Vostro™ 1310 . . . . . . . . . . . . . . . . . 7 Vostro 1510 . . . . . . . . . . . . . . . . . . . . . . 8 Vostro 1710 . . . . . . . ...
Page 4 - R e i n s t a l l i n g S o f t w a r e
4 Contents 3 S p e c i f i c a t i o n s . . . . . . . . . . . . . . . . . . . . 2 3 4 Tr o u b l e s h o o t i n g . . . . . . . . . . . . . . . . . . . 3 5 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Power Lights . . . . . . . . . . . . . . . . . . . . 35 Beep Codes . . . . . . ...
Page 7 - About Your Computer; Front View
About Your Computer 7 About Your Computer Front View Dell™ Vostro™ 1310 1 display 2 power button 3 device status lights 4 keyboard status lights A 9 2 3 4 6 7 1 5 8 9 10 11 12 13
Page 10 - Back View
10 About Your Computer Back View Dell™ Vostro™ 1310 5 keyboard status lights 6 media control buttons 7 keyboard 8 security lock 9 optical device/media bay 10 USB connectors (2) 11 1394 connector 12 wireless switch 13 fingerprint reader (optional) 14 touch pad 15 touch pad buttons 16 8-in-1 card read...
Page 13 - Battery Removal; For more information about the battery, see the
About Your Computer 13 CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The computer...
Page 14 - Wireless Switch; Dell Technology Guide
14 About Your Computer Wireless Switch Use the wireless switch to locate networks or to enable or disable wireless network devices. For more information about the wireless switch, see the Dell Technology Guide on your computer or at support.dell.com . For information about connecting to the Internet...
Page 15 - Setting Up Your Computer; Quick Setup; Connect the network cable, if applicable.
Setting Up Your Computer 15 Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strip...
Page 16 - Connect USB devices, such as a mouse or keyboard, if applicable.
16 Setting Up Your Computer 3 Connect USB devices, such as a mouse or keyboard, if applicable. 4 Connect IEEE 1394 devices, such as a DVD player, if applicable. 5 Open the computer display and press the power button to turn on the computer. NOTE: It is recommended that you turn on and shut down your...
Page 17 - Connect to the Internet, if applicable. See; Connecting to the Internet; If you are using a dial-up connection
Setting Up Your Computer 17 6 Connect to the Internet, if applicable. See "Connecting to the Internet" on page 17 for more information. Connecting to the Internet To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dia...
Page 18 - Setting Up Your Internet Connection
18 Setting Up Your Computer Setting Up Your Internet Connection To set up an Internet connection with a desktop shortcut provided by your ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft ® Windows ® desktop. 3 Follow the instructions on t...
Page 19 - Control Panel; Transferring Information to a New Computer
Setting Up Your Computer 19 Microsoft Windows Vista ® 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button → Control Panel 3 Under Network and Internet, click Connect to the Internet . 4 In the Connect to the Internet window, click either Broadband (PPP...
Page 20 - To prepare a new computer for the file transfer:
20 Setting Up Your Computer Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media. This media is optional and may not be included with certain computers. To prepare a new computer for the file transfer: 1 Open the File...
Page 21 - To transfer data to the new computer:
Setting Up Your Computer 21 To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next . The wizard reads th...
Page 23 - Specifications
Specifications 23 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Processor Processor type Dell™ Vostro™ 1310, 1510, and 1710: • Intel ®...
Page 35 - Troubleshooting; Power Lights
Troubleshooting 35 Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section...
Page 36 - Write down the beep code.
36 Troubleshooting If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 42). Code(repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. Possible motherboard fail...
Page 37 - Error Messages; Pointing
Troubleshooting 37 Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A...
Page 38 - Printer out of paper
38 Troubleshooting D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See your Service Manual at support.dell.com for more information. E R R O R R E A D I N G P C M C I A C A R D — The computer cannot identi...
Page 40 - see
40 Troubleshooting M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for mor...
Page 41 - Windows XP
Troubleshooting 41 O P E R A T I N G S YS T E M N O T F O U N D — Reinstall the hard drive (see your Service Manual at support.dell.com). If the problem persists, contact Dell (see "Dell Diagnostics" on page 42). O P T I O N A L R O M B A D C H E C K S U M — The optional ROM has failed. Cont...
Page 42 - Dell Diagnostics
42 Troubleshooting T I M E - O F - D A Y C L O C K L O S T P O W E R — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the pr...
Page 43 - See your; Diagnostics
Troubleshooting 43 It is recommended that you print these procedures before you begin. NOTICE: The Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your computer. See your Service Manual at support.dell.com to review your computer...
Page 44 - Run the 32 Bit Dell Diagnostics; Solving Problems; Follow these tips when troubleshooting your computer:
44 Troubleshooting Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue ...
Page 45 - Power Problems; Service Manual
Troubleshooting 45 Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. I F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable in the pow...
Page 46 - Memory Problems
46 Troubleshooting • Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com ). E L I M I N A T E I N T E R F E R E N C E — Some possible causes of interference are: • Power, keyboard, and mouse exte...
Page 47 - Lockups and Software Problems; If you are unable to get a response by pressing a; Click the; If necessary, uninstall and then
Troubleshooting 47 Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. The computer does not start up E N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C ...
Page 49 - DellTM Technical Update Service; Start
Troubleshooting 49 B A C K U P Y O U R F I L E S I M M E D I A T E L Y • Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell™ Technical Update Service The Dell Technical U...
Page 50 - Click or right-click the; icon to manually check your computing environment,
50 Troubleshooting Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility. • View frequently asked questions. • Learn more about the...
Page 51 - Reinstalling Software; Identifying Drivers; Click; Reinstalling Drivers and Utilities
Reinstalling Software 51 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP: 1 Click Start → Control Panel . 2 Under Pick a Category , click Performa...
Page 52 - If using
52 Reinstalling Software Returning to a Previous Device Driver Version Windows XP: 1 Click Start → My Computer → Properties → Hardware → Device Manager . 2 Right-click the device for which the new driver was installed and click Properties . 3 Click the Drivers tab → Roll Back Driver. Windows Vista: ...
Page 54 - Browse; Restoring Your Operating System; You can restore your operating system in the following ways:; Using Microsoft
54 Reinstalling Software 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver → OK → Next . 8 Click Finish and restart your computer. Restoring Your Operating System You can restore ...
Page 56 - To see if System Restore is enabled:; Using DellTM PC Restore and Dell Factory Image Restore
56 Reinstalling Software Enabling System Restore NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the steps below apply only to Windows XP. If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automaticall...
Page 58 - do
58 Reinstalling Software Removing PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables ...
Page 59 - Next; Using the Operating System Media
Reinstalling Software 59 3 Select a keyboard layout and click Next . 4 To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell Factory Image Restore . NOTE: Depending upon your configuration, you ma...
Page 60 - Operating System
60 Reinstalling Software To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any requ...
Page 61 - Finding Information
Finding Information 61 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express S...
Page 63 - Getting Help; Obtaining Assistance; See; Dell Accessories
Getting Help 63 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the...
Page 64 - Technical Support and Customer Service; and click; Online Services; (Latin American and Caribbean countries)
64 Getting Help For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 64. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability...
Page 66 - Product Information
66 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com . For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
Page 67 - Before You Call
Getting Help 67 Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the ...
Page 69 - Contacting Dell; Choose A Country/Region
Getting Help 69 Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telep...
Page 71 - Index
Index 71 Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Devic e Driver Ro llbac k, 52 diagnostics beep codes, 35Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62Service Manual, 62 drivers, 51 ...
