Page 3 - Contents
Contents 1 About your system................................................................................................ 6 Introduction ........................................................................................................................................... 6 Dell PowerVault Mo...
Page 6 - About your system; Introduction; Dell PowerVault Modular Disk Storage Manager
1 About your system Introduction CAUTION: See the Safety, Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document. The Dell PowerVault MD3460 RAID storage array (12 Gbps SAS) is a 4U rack-mounted system, capable of a...
Page 7 - Front-Panel Features
• Dell PowerVault MD Series Storage Arrays Administrator's Guide — Provides information about configuring and managing the system using the MDSM GUI. • Dell PowerVault MD Series Storage Arrays CLI Guide — Provides information about configuring and managing the system using the MDSM CLI. • Dell Power...
Page 8 - Front-Panel Indicators
Front-Panel Indicators Figure 2. Front-Bezel Indicators Figure 3. Front-Panel Indicators 8
Page 11 - Cooling Fan Module LED Indicator Codes
Cooling Fan Module LED Indicator Codes Figure 5. Cooling Fan Module Indicators Item Indicator Icon Description 1 Power indicator The power indicator lights green when power to the cooling fan module is available. 2 Service action required indicator The Service action required indicator lights amber ...
Page 12 - Power Supply Module Features And Indicators
Power Supply Module Features And Indicators NOTE: Your storage array is shipped with two IEC C19 to C20 jumper cords. Connect the C19 plug to the array's power supplies and the C20 plug to the power distribution unit (PDU) in the rack cabinet. Figure 6. Power Supply Module Features and Status Indica...
Page 13 - Physical-Disk LED Indicators
Item Indicator or Connector Icon Description Off Indicates that you cannot remove the power supply module from the system. 6 Service action required indicator The service action required indicator lights amber when there is a fault in the power supply module. 7 AC power indicator Green Indicates tha...
Page 15 - Controller Modules; RAID Controller Modules; MD3460 SAS RAID Controller Module Features And
2 Controller Modules RAID Controller Modules RAID controller modules provide high-performance, advanced virtual disk configuration, and fault-tolerant disk subsystem management. Each RAID controller module contains 4 GB of mirrored cache for high availability and is protected by a battery powered ca...
Page 16 - Expansion Controller Modules
Item Indicator, Button, or Connector Icon Description 3 12 Gbps SAS IN port (2) Provides host-to-controller SAS connection. 4 USB port Reserved port. 5 Mini USB port Dell support only. 6 Password reset switch Pressing this switch resets the password. 7 SAS expansion port (2) Provides SAS OUT connect...
Page 17 - MD3060e Expansion Module Features And Indicators
MD3060e Expansion Module Features And Indicators Figure 9. MD3060e Expansion Module Features and Indicators Item Indicator, Button, or Connector Icon Description 1 SAS IN port 0 Provides EMM to RAID controller SAS connection. 2 SAS IN port 1 Provides EMM to RAID controller SAS connection. 3 Serial d...
Page 18 - RAID Controller Module—Additional Features; Battery Backup Unit; Storage Array Thermal Shutdown; System Password Reset
RAID Controller Module—Additional Features Battery Backup Unit Each RAID controller module contains a two-cell Lithium ion nanopolymer battery backup unit (BBU). It provides power to the RAID controller module in the event of a power outage. NOTE: For virtual disks, the controller firmware changes t...
Page 19 - Recommended Tools; Installing The Front Bezel
3 Installing and removing system components Recommended Tools You may need the following items to perform the procedures in this section: • #2 Phillips screwdriver• T8 and T15 Torx screwdrivers• Wrist grounding strap connected to ground Removing And Installing The Front Bezel Installing The Front Be...
Page 20 - Removing The Front Bezel; Service Action Allowed Indicator LED
Figure 10. Removing and Installing the Front Bezel 1. release latches (2) 2. front bezel 3. guide pins (4) Removing The Front Bezel You must remove the front bezel to access the disk drawers, which enables you to remove and install physical disks in the system. 1. Press the release latch on either s...
Page 21 - Opening The Physical-Disk Drawer
Figure 11. Inside the Physical-Disk Drawer 1. release latch (2) 2. physical-disk bay (12) 3. physical-disk connector (12) 4. SAS cable connection (2) 5. physical-disk drawer release tab (2) Opening The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You...
Page 22 - Closing The Physical-Disk Drawer; Removing The Physical-Disk Drawer
Figure 12. Opening and Closing the Physical-Disk Drawer 1. physical-disk drawer 2. release latch Closing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documen...
Page 24 - Installing The Physical-Disk Drawer
Figure 13. Removing and Installing the Physical-Disk Drawer 1. physical-disk drawer 2. release tab Installing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product do...
Page 25 - Physical Disks; Physical Disk Installation Guidelines; Removing A Physical Disk From A Physical-Disk Carrier
6. Install the front bezel. 7. Using the MD Storage Manager, verify that the new physical-disk drawer is identified and operating correctly. Physical Disks Your system supports up to sixty 2.5 inch or 3.5 inch SAS and nearline SAS physical disks and 2.5 inch SAS SSDs per enclosure and up to a maximu...
Page 27 - Installing A Physical Disk In A Physical-Disk Carrier
Figure 16. Removing and Installing the 3.5 Inch Physical Disk in a 3.5 Inch Physical-Disk Carrier 1. 3.5 inch physical disk 2. release handle 3. holes on physical disk (4) 4. side guide pin (4) 5. carrier for 3.5 inch physical disk 6. bottom guide pin (2) Installing A Physical Disk In A Physical-Dis...
Page 28 - Removing A Physical Disk From A Physical-Disk Drawer
Removing A Physical Disk From A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. D...
Page 29 - Installing A Physical Disk In A Physical-Disk Drawer; SAS Chain Cables
7. release tab (12) Installing A Physical Disk In A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service...
Page 32 - Removing A RAID Controller Module Or Expansion Module
CAUTION: If you are hot swapping the SAS cable chains, ensure that you complete the procedure on one side within ten minutes to avoid over heating of the storage enclosure. 2. Locate and identify the SAS chain cables for the new physical-disk drawer. 3. Connect the chain cable mounting bracket (orie...
Page 33 - Installing A RAID Controller Module Or Expansion Module
Figure 20. Removing and Installing a RAID Controller Module or Expansion Module 1. RAID controller module or expansion module 2. release lever 3. release tab Installing A RAID Controller Module Or Expansion Module CAUTION: Many repairs may only be done by a certified service technician. You should o...
Page 34 - Opening The RAID Controller Module; Closing The RAID Controller Module
Opening The RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...
Page 35 - RAID Controller Module Backup Battery Unit; Removing The RAID Controller Module Backup Battery Unit
RAID Controller Module Backup Battery Unit The battery backup unit provides backup power to the RAID controllers in case of power failure. It ensures power backup for at least 30 minutes to facilitate moving of memory stored in the controller cache to persistent storage. Removing The RAID Controller...
Page 36 - Installing The RAID Controller Module Backup Battery Unit; Power Supplies; Removing A Power Supply Module
Installing The RAID Controller Module Backup Battery Unit You must replace the RAID controller battery backup unit immediately to ensure the security of the data in the controller cache memory. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubles...
Page 37 - Installing A Power Supply Module
NOTE: The Service action required indicator lights amber when there is a fault in the power supply module. 2. Disconnect the power cable from the power source and the power supply module you intend to remove and remove the cables from the cable securing strap. 3. Pull and rotate the two release leve...
Page 38 - Cooling Fan Modules; Removing A Cooling Fan Module
CAUTION: When connecting the power cable, secure the cable with the cable securing bracket. NOTE: When installing or hot-swapping a new power supply module, allow several seconds for the system to recognize the power supply module and determine its status. The power-supply status indicator turns gre...
Page 39 - Installing A Cooling Fan Module
Figure 24. Removing and Installing the Cooling Fan Module 1. cooling fan module release latch 2. cooling fan module handle 3. cooling fan module Installing A Cooling Fan Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simpl...
Page 40 - Troubleshooting your system; Safety first—for you and your system; Troubleshooting Loss Of Communication; Troubleshooting External Connections
4 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 41 - Troubleshooting Power Supply Modules; Troubleshooting Array Cooling Problems
Troubleshooting Power Supply Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...
Page 42 - If The EMM Status LED Is Solid Or Blinking Amber (2 Or 4 Times Per; If The Link Status LEDs Are Not Green
Troubleshooting Expansion Enclosure Management Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team....
Page 43 - Troubleshooting Physical Disks; Troubleshooting Array And Expansion Enclosure; Troubleshooting A Wet Storage Array
Troubleshooting Physical Disks CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing...
Page 44 - Critical Conditions
• Physical disks• RAID controller modules• Power supply modules• Cooling fan modules 3. Let the system dry thoroughly for at least 24 hours. 4. Reinstall the components you removed in step 2. 5. Connect all the cables and turn on the array. Troubleshooting A Damaged Array CAUTION: Many repairs may o...
Page 46 - Technical Specifications
5 Technical Specifications Physical Disks Physical disks Up to sixty 3.5 inch or 2.5 inch SAS or nearline SAS physical disks or 2.5 inch SAS SSDs RAID Controller Modules RAID controller modules Two hot-swappable modules with temperature sensors4 GB or 8 GB of cache per controller Dell PowerVault MD3...
Page 49 - Getting help; Locating your system service tag; Documentation feedback
6 Getting help Locating your system service tag Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of a physical DR Series system by pulling out the information tag. This can also be found on the support ...
