Dell PowerVault DL2300- User Manual

Hard-Drive Indicator Patterns Figure 2. Hard-Drive Indicators 1. hard-drive activity indicator (green)2. hard-drive status indicator (green and amber) NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains ...

Back-Panel Features And Indicators Figure 3. Back-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack.When one of these butto...

Item Indicator, Button, or Connector Icon Description 9 PCIe expansion card slots full height (3) Allows you to connect up to three full-height PCI Express expansion cards. 10 Power supply (PSU1) 750 W AC 11 Power supply (PSU2) 750 W AC 12 Hard drives (2) (back) Hot-swappable 2.5 inch hard drives. 1...

Power Indicator Pattern Condition CAUTION: AC power supplies support both 220 V and 110 V input voltages. When two identical power supplies receive different input voltages, they can output different wattages, and trigger a mismatch. CAUTION: If two power supplies are used, they must be of the same ...

2 Using The System Setup And Boot Manager CAUTION: It is recommended that you make BIOS changes only during support calls with certified Dell technicians. NOTE: Solution validation was performed using the factory shipped hardware configuration. System Setup enables you to manage your system hardware...

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again. Responding To Error Messages If an error message is displayed while the system is booting, make a note of the message. For more information, see System...

Menu Item Description System Memory Speed Displays the system memory speed. System Memory Voltage Displays the system memory voltage. Video Memory Displays the amount of video memory. System Memory Testing Specifies whether system memory tests are run during system boot. Options are Enabled and Disa...

Menu Item Description DCU Streamer Prefetcher Allows you to enable or disable Data Cache Unit streamer prefetcher. By default, the DCU Streamer Prefetcher option is set to Enabled. DCU IP Prefetcher Allows you to enable or disable Data Cache Unit IP prefetcher. By default, the DCU IP Prefetcher opti...

Integrated Devices Screen Menu Item Description Integrated RAID Controller Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID Controller option is set to Enabled. User Accessible USB Ports Allows you enable or disable the user accessible USB ports. Select...

Menu Item Description C1E Allows you to enable or disable the processor to switch to a minimum performance state when it is idle. By default, the C1E option is set to Enabled. C States Allows you to enable or disable the processor to operate in all available power states. By default, the C States op...

Menu Item DescriptionAllows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No. Intel TXT Allows you enable or disable Intel Trusted Execution Technology. To enable Intel TXT, Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boo...

System And Setup Password Features You can create a system password and a setup password to secure your system. To enable creation of the system and setup password, the password jumper must be set to enabled. For more information on the password jumper settings, see System Board Jumper Settings. Sys...

9. Press <Esc> to return to the System BIOS screen. Press <Esc> again, and a message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Deleting Or Changing An Existing System And/Or Setup Password Ensure that the Password jumper is ...

If you do not enter the correct password in three attempts, the system displays the message Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Even after you shut down and restart the system, the error message is displayed until the correct password...

3 Installing System Components NOTE: Solution validation was performed using the factory shipped hardware configuration. Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers...

Figure 7. Removing and Installing the Front Bezel 1. release latch2. keylock3. front bezel4. locking hook Installing The Front Bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Opening And Closing The Sy...

3. Lift the latch on top of the system and slide the cover back. 4. Grasp the cover on both sides, and carefully lift the cover away from the system. Figure 8. Opening and Closing the System 1. system cover2. latch3. latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the ...

Figure 9. Inside the System 1. cooling-fan assembly2. cable securing bracket3. cooling shroud4. hard-drive backplane (back)5. vFlash media slot6. hard drives (back) (2)7. expansion-card riser 38. network daughter card 9. expansion-card riser 2 10. expansion-card riser 111. heat sink for processor 11...

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. If installed, remove the full-length PCIe card. 4. Hold the touch points and lift the shroud away from the system. Figure 10. Removing and Installi...

The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into four channels. In each channel, the release levers of the first socket are marked white, the second socket black, and the third socket green. NOTE: DIMMs in sockets A1...

NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced E...

Table 1. Memory Configuration System Configuration System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population Value 32 4 8 2R, x8, 1600 MT/s A1, A2, A3, A4, B1, B2, B3, B4 Enterprise 64 8 8 2R, x8, 1600 MT/s A1, A2, A3, A4, B1, B2, B3, B4 Re...

1. memory module2. memory-module socket ejectors (2)3. alignment key 6. Install memory-module blanks in vacant memory-module socket(s) to ensure proper system cooling. 7. Install the cooling shroud. 8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, includi...

14. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. Hard Drives All hard drives connect to the system board through the hard-drive backplane. Hard drives are supplied in hot-swappable hard-drive carriers that fit in the hard-drive slots. CAUTION: Before attem...

Removing A 3.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. 1. If installed, remove the front bezel. 2. Grasp the front of the hard-drive blank, press the release button and slide the blank out until it is free of the ...

4. Insert a hard-drive blank in the empty hard-drive slot. Figure 15. Removing and Installing a Hot-Swap Hard Drive 1. release button2. hard drive3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only pe...

Removing A Hard Drive From A Hard-Drive Carrier 1. Remove the screws from the slide rails on the hard-drive carrier. 2. Lift the hard drive out of the hard-drive carrier. Figure 16. Removing and Installing a Hard Drive Into a Hard-Drive Carrier 1. hard-drive carrier2. hard drive3. screws (4) Install...

NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly. Removing A Cooling Fan WARNING: Opening or removing the system co...

1. cooling-fan assembly2. cooling fans (6)3. blue release levers (2)4. guide pins (2)5. cooling-fan connectors (6) Installing The Cooling-Fan Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...

8. Enter the System Setup and verify that the USB key is detected by the system. Figure 19. Replacing the Internal USB Key 1. USB memory key connector2. USB memory key PCIe Card Holder Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should ...

Figure 20. Removing and Installing the PCIe Card Holder 1. PCIe card holder2. release tab Installing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, ...

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. To open the PCIe card holder latch, press the tab. 4. To close the PCIe card holder latch, rotate the latch clockwise until it locks. NOTE: Before ...

Figure 22. Removing and Installing the Cable Retention Bracket 1. alignment pins (2)2. tab3. cable retention bracket Installing The Cable Retention Bracket CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authoriz...

Table 2. Supported Expansion Cards Riser PCIe Slot Processor Connection Height Length Link Width Slot Width 1 1 Processor 2 Low Profile Half Length x8 x16 1 2 Processor 2 Low Profile Half Length x8 x16 1 3 Processor 2 Low Profile Half Length x8 x16 2 4 Processor 2 Standard Height Full Length x16 x16...

Figure 23. Removing and Installing the Expansion Card 1. expansion card2. expansion-card latch3. expansion-card connector4. expansion-card riser5. power connector (for GPU cards) Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3 CAUTION: Many repairs may only be done by a certified s...

5. Holding the card by its edges, position the card so that the connector on the expansion card aligns with the expansion-card connector on the riser. 6. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 7. Replace the expansion-card latch. 8. To...

Figure 24. Removing and Installing the Expansion-Card Riser 1 1. expansion-card riser 1 cage2. expansion-card connector3. expansion card4. expansion-card latches (2) Installing An Expansion Card Into The Expansion-Card Riser 1 CAUTION: Many repairs may only be done by a certified service technician....

8. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 9. Close the expansion-card latches. 10. If applicable, connect any cables to the expansion card.11. Install the expansion-card riser.12. Close the system.13. Reconnect the system to its electr...

Figure 30. Identifying Connectors on the Expansion Card Riser 3 1. expansion-card slot 62. expansion-card slot 73. power connector (for GPU cards) 4. If applicable, remove or install an expansion card on the riser. 5. Replace the expansion-card riser. 6. Close the system. 7. Reconnect the system to ...

Figure 31. Removing and Installing the SD vFlash Card 1. SD vFlash card2. SD vFlash card slot 3. To install the SD vFlash card, with the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. ...

Figure 32. Removing and Installing the vFlash Media Unit 1. cable2. screw3. vFlash media unit4. standoff Installing The vFlash Media Unit CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product...

Internal Dual SD Module NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup, the information is replicated from one SD card to another. Removing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technicia...

Figure 33. Removing and Installing the Internal Dual SD Module 1. blue pull tab2. SD card 13. SD card 24. dual SD module5. connector on the system board Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesho...

8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple...

hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller included with your system. Removing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only...

3. storage-controller card holder4. release levers (2) Installing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by...

Figure 35. Removing and Installing the Network Daughter Card 1. captive screw sockets (2)2. connector on the system board3. captive screws (2)4. touch point 5. network daughter card6. back panel slot for RJ-45 connectors Installing The Network Daughter Card CAUTION: Many repairs may only be done by ...

NOTE: To ensure proper system cooling, you must install a processor blank and a heat-sink blank in any empty processor socket. Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in yo...

Figure 38. Removing and Installing a Processor 1. processor socket-release lever2. pin 1 indicator3. processor socket-release lever4. processor shield5. processor 6. ZIF socket7. socket keys (4)8. notches in processor (4) NOTE: After removing the processor, place it in an antistatic container for re...

4. Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor...

1. connector2. power supply3. release latch4. power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the onli...

Figure 40. Removing and Installing the Power Supply Blank 1. power supply blank Installing The Power Supply Blank NOTE: Install the power supply blank only in the second power supply bay. To install the power supply blank, align the blank with the power supply bay and insert it into the chassis unti...

Figure 41. Replacing the System Battery 1. positive side of battery connector2. system battery3. negative side of battery connector 6. Lift the battery out of the securing tabs at the negative side of the connector. 7. To install a new system battery, support the battery connector by pressing down f...

Figure 43. Cabling Diagram—3.5 Inch (x12) SAS/SATA Backplane 1. cable retention bracket2. system board3. integrated storage controller card4. SAS connector on the system board5. SAS backplane Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician...

NOTE: This procedure applies only to the hard-drive backplane for the two 2.5 inch hard drives at the back of the chassis. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. 3. Align the notches on the backplane with ...

Figure 46. Removing and Installing the Control Panel 1. Torx screws (3)2. control panel3. pull tab4. connector 5. hard-drive backplane6. chassis Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple r...

11. If applicable, install the front bezel. Removing The I/O Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

Installing The I/O Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that ...

Figure 48. Removing and Installing the System Board 1. system board2. system-board holder3. release pin4. support bracket (present on certain systems only) WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processo...

4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.If your keyboard is not functioning, you can also use remote access. If the system is not accessible, reset the NVRA...

– Hard drives– Hard-drive backplane– USB memory key– Cooling shroud– Expansion-card risers (if present)– Expansion cards– Power supply(s)– Cooling-fan assembly (if present)– Cooling fans– Processor(s) and heat sink(s)– Memory modules 4. Let the system dry thoroughly for at least 24 hours. 5. Reinsta...

Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...

Troubleshooting Cooling Fans CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system. 16. If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed. If the problem persists after all memory modules have been che...

9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 10. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is enabled. 11. Check if the SD card is functioning properly. If the problem persists...

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9. Open the system. 10. Remove all expansion cards installed in the system.11. Close the system.12. Reconnect the system to the electrical outlet, and turn on the sy...

Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha...

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected dev...

6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 4–6). The passwor...

System Board Connectors Figure 49. System Board Jumpers and Connectors Item Connector Description 1 J_PS2 PSU 2 power connector 2 J_SATA_CD Optical drive SATA connector 3 J_SATA_TBU Tape backup unit SATA connector 4 J_BP0 Optical drive power connector 5 J_TBU Tape backup unit power connector 6 J_PS1...

Item Connector Description 44 J_BP_SIG1 Backplane signal connector 1 45 J_BP_SIG0 Backplane signal connector 0 Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them a...

7 Technical Specifications Processor Processor type Two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 Expansion slots using riser card: Riser 1 (Slot 1) One half-height, low-profile x8 link (Slot 2) One half-height, low-profile x8 link (Slot 3) One half-...

8 System Messages System Error Messages System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management ...

Error Code Message Information TMP0120 Message The system inlet temperature is greater than the upper warning threshold. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and review event log for fan failures. TMP0121 Messa...

Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation. 119

9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country ...