Page 2 - Using Console Redirection; Hardware Requirements; Configuring the Serial Port
Back to Contents Page Using Console Redirection Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide Hardware Requirements Software Requirements Configuring the Host System Configuring the Client System Managing the Host System Remotely Configuring Special Key Func...
Page 3 - Configuring the Terminal Settings; Managing the Host System Remotely; Configuring Special Key Functions
Console redirection supports only 9600, 19.2 K, 57.6 K, or 115.2 K bps. l Set Data bits to 8 . l Set Parity to None . l Set Stop bits to 1 . l Set Flow control to Xon/Xoff . 5. Click OK . Configuring the Terminal Settings 1. In HyperTerminal, click File , click Properties , and then click the Se...
Page 5 - Serial Connector; Serial Connector Autoconfiguration
Back to Contents Page I/O Connectors Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide I/O Connectors Serial Connector PS/2-Compatible Keyboard and Mouse Connectors Video Connector USB Connector Integrated NIC Connector Network Cable Requirements I/O Connecto...
Page 6 - PS/2-Compatible Keyboard and Mouse Connectors; Video Connector
Table B- 2. Serial Connector Pin Assignments PS/2-Compatible Keyboard and Mouse Connectors The PS/2-compatible keyboard and mouse cables attach to 6-pin, miniature DIN connectors. Figure B -3 illustrates the pin numbers for these connectors and Table B -3 defines the pin assignments for these connec...
Page 7 - USB Connector; Integrated NIC Connector
USB Connector The system's USB connectors support USB-compliant peripherals such as keyboards, mice, and printers and may also support USB-compliant devices such as diskette drives and CD drives. Figure B -5 illustrates the pin numbers for the USB connector and Table B -5 defines the pin assignments...
Page 8 - Network Cable Requirements
Network Cable Requirements The NICs support a UTP Ethernet cable equipped with a standard RJ45-compatible plug. Observe the following cabling restrictions. l Use Category 5 or greater wiring and connectors. l Do not exceed a cable run length (from a workstation to a hub) of 100 m (328 ft). For detai...
Page 9 - Abbreviations and Acronyms
Back to Contents Page Abbreviations and Acronyms Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide A ampere(s) AC alternating current ANSI American National Standards Institute APM advanced power management BIOS basic input/output system C Celsius CD compact disc cm centimeter(s)...
Page 15 - Introduction; Other Documents You May Need; Getting Help
Back to Contents Page Introduction Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide Other Documents You May Need Getting Help The Dell™ PowerVault™ 725N network attached storage (NAS) system allows you to easily add storage to a workgroup, small office, or small business ...
Page 16 - Front-Panel Indicators
Back to Contents Page Indicators, Messages, and Codes Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide Front-Panel Indicators Back-Panel Indicators System Messages System Beep Codes NAS Manager Messages This section describes how the NAS system alerts you to syste...
Page 17 - Back-Panel Indicators; System Messages
Back-Panel Indicators Indicators are on the system's back panel for the power supply (see Figure 2 -2 ) and the integrated NICs (see Figure 2 -3 ). Table 2 -2 details the conditions associated with each back-panel LED indicator code. Figure 2- 2. Power- Supply Indicator Figure 2- 3. NIC Indicators T...
Page 18 - System Beep Codes; NAS Manager Messages
See your User's Guide for information about using the System Setup utility. 2. From the Advanced menu, select Event Log Configuration . 3. Select View Event Log and press <Enter>. Table 2 -3 lists the system error messages and the probable cause for each message. Table 2- 3. System Message...
Page 20 - Running System Diagnostics; Running the System Diagnostics Program; Using the System Diagnostics Program; Navigating the System Diagnostics Program
Back to Contents Page Running System Diagnostics Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide Running the System Diagnostics Program Running the Dell OpenManage Hard-Drive Diagnostics Program Running the NIC Diagnostics Program Several tools are available to help di...
Page 21 - Types of System Diagnostics Program Tests; System Tests
that provide a short-cut to specific system diagnostics program functions. Table 3- 2. System Diagnostics Program Navigation Keys Table 3- 3. System Diagnostics Program Function Keys Types of System Diagnostics Program Tests System Tests System tests help identify problems with system-board compon...
Page 23 - Logging System Diagnostics Program Test Results; Generating a Report; Clearing the Test Log
parameters for batch tests, configure specific batch tests for user interaction, run quick tests and test reports. See " Logging System Diagnostics Program Test Results " for instructions about running reports. Select Options from the system diagnostics program main menu to perform the follo...
Page 24 - Running the NIC Diagnostics Program
Running the NIC Diagnostics Program To run the NIC diagnostics program: 1. Log into the NAS Manager. 2. Click Maintenance . 3. Click Terminal Services , and then log into the NAS system as an administrator. 4. Click Administrative Tools on the Advanced Administration menu. 5. Click Broadco...
Page 25 - Troubleshooting Your System
Back to Contents Page Troubleshooting Your System Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide If your system is not working as expected, begin troubleshooting using the procedures in this section. This section guides you through initial checks and procedures that can solve ...
Page 26 - Removing and Replacing the System Cover; Removing the System Cover; Replacing the System Cover
To replace the front panel, push the latches inward, place the panel on the front of the system and release the latches. Removing and Replacing the System Cover To add or replace internal system components or troubleshoot the system, you must first remove the system cover to access components. Remov...
Page 27 - Checking the Equipment; Troubleshooting an Integrated NIC; Troubleshooting the Serial Connector; Troubleshooting Hard Drives
Checking the Equipment This section provides troubleshooting procedures for components that connect directly to the I/O panel of the system. Before performing any of these procedures, see " External Connections ." Troubleshooting an Integrated NIC Problem l NIC cannot communicate with networ...
Page 28 - Inside the System; Troubleshooting a Wet System; Troubleshooting a Damaged System
2. Remove the drive carrier and install it in another drive bay. See " Removing and Installing a Hard Drive " for information about installing hard drives. 3. If the hard drive is working properly in the new drive bay, the backplane board has a defective connector and must be replaced. S...
Page 30 - Troubleshooting the Cooling Fans; Troubleshooting an Expansion Card; Troubleshooting System Memory
Troubleshooting the Cooling Fans Problem l One or more of the system fans does not work. Action 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. See " Removing and Replacing the System Cover ." 3. Lift th...
Page 31 - Troubleshooting the System Board
Problem l Faulty memory module l Faulty system board Action 1. Connect a keyboard, mouse, and monitor to the NAS system. 2. Turn on the power to the system and attached peripherals. 3. Enter the System Setup program to check the system memory setting. See "Using the System Setup Utility...
Page 32 - Recovering the System; Changing or Clearing the Supervisor Password
Recovering the System Because your NAS system is designed to have redundancy, it can recover from certain hardware and software failures. In some situations, it can automatically recover, and in others, you must have administrator privileges and manually intervene to recover the system. See your Sys...
Page 34 - Installing and Replacing System Components; System Board Components; Removing and Installing a Hard Drive
Back to Contents Page Installing and Replacing System Components Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide System Board Components Removing and Installing a Hard Drive Adding or Removing an Expansion Card Adding System Memory Upgrading the Processor Remo...
Page 35 - Adding or Removing an Expansion Card; Installing an Expansion Card
2. Push the release lever to the right. See Figure 5 -2 . 3. Open the latch and use it to pull the drive carrier out of the drive bay. 4. Remove the screws on the bottom of the carrier and remove the drive from the carrier. See Figure 5 -3 . Figure 5- 2. Releasing the Hard- Drive Latch Figur...
Page 36 - Removing an Expansion Card; Adding System Memory
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. See " Removing and Replacing the System Cover ." 3. Remove the plastic insert adjacent to the expansion card slots and then remove the filler bracket on th...
Page 37 - Installing Memory Modules; Removing Memory Modules
The three memory module sockets are located on the system board adjacent to the power supply. See Figure 5 -1 . You can upgrade the system memory by installing combinations of registered memory modules. If you receive an error message stating that maximum memory has been exceeded, see " Indicato...
Page 38 - Upgrading the Processor; Replacing the Processor
Upgrading the Processor It is possible to upgrade your processor to take advantage of future options in speed and functionality. Each processor and its associated Level 2 (L2) cache memory are contained in a pin grid array (PGA) package that is installed in a ZIF socket on the system board. The foll...
Page 39 - Removing and Replacing a Blower or Fan Assembly; Removing a Blower or Fan Assembly
10. Unpack the new processor. If any of the pins on the processor appear bent, see " Getting Help ." 11. Align the pin-1 corner of the processor with the pin-1 corner of the ZIF socket. See Figure 5 -7 . Identify the pin-1 corner of the processor by locating the tiny gold triangle on one...
Page 41 - Replacing the System Battery
Replacing the System Battery The system battery maintains your system's configuration, date, and time information in a special section of memory when you turn off the system. The operating life of the battery ranges from 2 to 5 years, depending on how you use the system (for example, if you keep the...
Page 42 - Replacing the Power Supply
11. After an hour, reconnect the system to a power source and turn it on. 12. Enter the System Setup utility. If the time and date are still incorrect, see " Getting Help ." Replacing the Power Supply The system supports a single power supply located behind IDE hard drive 3. To replace a...
Page 43 - Technical Assistance; Online Services
Back to Contents Page Getting Help Dell™ PowerVault™ 725N Systems Installation and Troubleshooting Guide Technical Assistance Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Con...
Page 44 - Dell Enterprise Training and Certification
[email protected] AutoTech Service Dell's automated technical support service — AutoTech — provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems. When you call AutoTech, use your touch-tone telephone to select the subject...
Page 45 - Contacting Dell
Contacting Dell To contact Dell electronically, you can access the following websites: l www.dell.com l support.dell.com (technical support) l premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gol...