Page 2 - About Your Computer; Front View
Back to Contents Page About Your Computer Dell™ Latitude™ D620 User's Guide Front View Left Side View Right Side View Back View Bottom View Front View display latch — Keeps the display closed. display — For more information about your display, see Using the Display . power b...
Page 4 - Left Side View
The green lights located above the keyboard indicate the following: volume control buttons — Press these buttons to adjust the volume. mute button — Press this button to turn off the volume. Left Side View air vents — The computer uses an internal fan to create airflow through the vents, whi...
Page 5 - Right Side View
infrared sensor — Lets you transfer files from your computer to another infrared-compatible device without using cable connections. When you receive your computer, the sensor is disabled. You can use the system setup program (see System Setup Program) to enable the sensor. For information on trans...
Page 6 - Back View
media bay — Supports a floppy or an optical drive, second battery, second hard drive, or a Dell TravelLite™ module. See Using Multimedia . device latch release — Use the latch release to eject a device. USB connectors Back View network connector (RJ-4 5 ) modem connector (RJ-1 1 ) 1...
Page 7 - Bottom View
USB connectors serial connector video connector AC adapter connector — Connects an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. air vents — The computer uses...
Page 9 - Appendix; Cleaning Your Computer; Touch Pad; Floppy Drive
Back to Contents Page Appendix Dell™ Latitude™ D620 User's Guide Cleaning Your Computer Macrovision Product Notice FCC Notice (U.S. Only) Cleaning Your Computer Computer, Keyboard, and Display l Use a can of compressed air to remove dust from between the keys on the keyboard. l ...
Page 10 - Macrovision Product Notice; FCC Class B
Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only...
Page 11 - Using a Battery; Battery Performance; DellTM QuickSet Battery Meter
Back to Contents Page Using a Battery Dell™ Latitude™ D620 User's Guide Battery Performance Checking the Battery Charge Conserving Battery Power Power Management Modes Configuring Power Management Settings Charging the Battery Replacing the Battery Storing a Battery Batte...
Page 12 - Conserving Battery Power; Power Management Modes
Microsoft ® Windows ® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar. If the computer is connected to an electrical outlet, a icon appears. Charge Gauge Before you insert a battery, press the status butto...
Page 13 - Hibernate Mode; Configuring Power Management Settings
To enter standby mode: l Click the Start button, click Turn off computer , and then click Stand by . o r l Depending on how you set the power management options on the Advanced tab in the Power Options Properties window, use one of the following methods: ¡ Press the power button. ¡ Close the...
Page 14 - Replacing the Battery; Storing a Battery
Replacing the Battery For information about replacing the second battery, if applicable, see Media Bay . To remove the battery: 1. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2. Ensure that...
Page 15 - Using Cards; PC Cards; Installing a PC Card or ExpressCard
Back to Contents Page Using Cards Dell™ Latitude™ D620 User's Guide Card Types Installing a PC Card or ExpressCard Removing a Card or Blank Card Types PC Cards See Specifications for information on supported PC Cards. The PC Card slot has one connector that supports a single Type I or...
Page 16 - Removing a Card or Blank
2. Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configurati...
Page 17 - Using the Display; Adjusting Brightness
Back to Contents Page Using the Display Dell™ Latitude™ D620 User's Guide Adjusting Brightness Switching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Swapping Primary and Secondary Displays Using the Ambient Light Sensor Adjusting Br...
Page 20 - Reinstalling Software; Drivers; Identifying Drivers; Using Windows XP Device Driver Rollback
Back to Contents Page Reinstalling Software Dell™ Latitude™ D620 User's Guide Drivers Resolving Software and Hardware Incompatibilities Using Microsoft ® W i n d o w s ® XP System Restore Using the Operating System CD Drivers What Is a Driver? A driver is a program that controls ...
Page 21 - Using the Optional Drivers and Utilities CD; Manually Reinstalling Drivers
3. Click System . 4. In the System Properties window, click the Hardware tab. 5. Click Device Manager . 6. Right-click the device for which the new driver was installed and click Properties . 7. Click the Drivers tab. 8. Click Roll Back Driver . If Device Driver Rollback does not resolve...
Page 22 - Resolving Software and Hardware Incompatibilities; Using Microsoft; Creating a Restore Point
7. Click Install from a list or specific location (Advanced) and click Next . 8. Click Browse and browse to the location to which you previously extracted the driver files. 9. When the name of the appropriate driver appears, click Next . 10. Click Finish and restart your computer. Resolving ...
Page 23 - Undoing the Last System Restore; Enabling System Restore; Using the Operating System CD; Before You Begin; Reinstalling Windows XP
To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore 1. Click the Start button, point to All Programs ® Accessories ® System Tools , and then click System Restore . 2. Click Undo my last r...
Page 25 - Finding Information
Back to Contents Page Finding Information Dell™ Latitude™ D620 User's Guide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You L...
Page 28 - Glossary
Back to Contents Page Glossary Dell™ Latitude™ D620 User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when yo...
Page 36 - Getting Help; Obtaining Assistance; Online Services
Back to Contents Page Getting Help Dell™ Latitude™ D620 User's Guide Obtaining Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Obtaining Assistance 1. Complete the procedures in Troublesho...
Page 37 - Problems With Your Order
support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] (Asian/Pacific countries only) [email protected] (Canada only) AutoTech Service Dell's automated support service — AutoTech — provides recorded answers to the questions most frequent...
Page 38 - Before You Call; Contacting Dell
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist . If possible, turn on your computer before you call Dell for assistance and call fro...
Page 46 - Using the Keyboard; Numeric Keypad; Key Combinations; System Functions
Back to Contents Page Using the Keyboard Dell™ Latitude™ D620 User's Guide Numeric Keypad Key Combinations Touch Pad Changing the Track Stick Cap Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions...
Page 47 - Customizing the Touch Pad and Track Stick
Power Management Microsoft ® Windows ® Logo Key Functions To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware , and click Keyboard . For information about the Control Panel, see the Windows Help and Support Center. To access ...
Page 48 - Changing the Track Stick Cap
l Click the Pointer tab to adjust touch pad and track stick settings. 3. Click OK to save the settings and close the window. Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional cap...
Page 49 - Using Multimedia; Playing CDs or DVDs; Volume Control Window
Back to Contents Page Using Multimedia Dell™ Latitude™ D620 User's Guide Playing CDs or DVDs Adjusting the Volume Adjusting the Picture Playing CDs or DVDs 1. Press the eject button on the front of the drive. 2. Pull out the tray. 3. Place the disc, label side up, in the center of...
Page 50 - Volume Control Buttons; Volume Control Keys; Adjusting the Picture
Volume Control Buttons You can adjust the volume with the volume control buttons on your computer. See volume control buttons . Volume Control Keys You can adjust the volume by pressing the following keys: l Press <Fn> <PageUp> to increase volume. l Press <Fn> <PageDn> ...
Page 51 - Adding and Replacing Parts; Recommended Tools; Before Working Inside Your Computer
Back to Contents Page Adding and Replacing Parts Dell™ Latitude™ D620 User's Guide Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: l You have per...
Page 52 - Hinge Cover; Keyboard
2. Turn off your computer (see Turning Off Your Computer ). 3. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 4. Disconnect any telephone or network cables from the computer. 5. Close the display ...
Page 55 - Memory
1. Follow the procedures in Before You Begin . 2. Remove the hinge cover (see Hinge Cover ). 3. Remove the keyboard (see Keyboard ). 4. Remove the battery connector from the connector on the system board. 5. Being careful not to break the plastic, slightly raise the corner of the mylar abo...
Page 58 - Wireless Local Area Network (WLAN) Card
7. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start ® Help and Support , and then click Computer Information . 8. Replace the memory...
Page 59 - Mobile Broadband Card
5. To install a WLAN card: a. Move any antenna cables out of the way to make space for the WLAN card. b. Align the WLAN card with the connector at a 45-degree angle, and press the card into the connector until you feel a click. c. Connect the antenna cables to the WLAN card, ensuring that yo...
Page 61 - Hard Drive
c. Connect the white antenna cable to the connector on the card marked with a white triangle; connect the black antenna cable to the connector on the card marked with a black triangle. Subscriber Identity Module (SIM) Card 1. Follow the procedures in Before You Begin . 2. Remove the batter...
Page 62 - Removing Media Bay Devices
To replace the hard drive in the hard drive bay: 1. Follow the procedures in Before You Begin . 2. Turn the computer over, and remove the two hard drive screws. 3. Slide the hard drive out of the computer. 4. Remove the new drive from its packaging. Save the original packaging for storing or...
Page 64 - DellTM QuickSet Features
Back to Contents Page Dell™ QuickSet Features Dell™ Latitude™ D620 User's Guide Dell™ QuickSet provides you with easy access to configure or view the following types of settings: l Network connectivity l Power management l Display l System information Depending on what you want to do in D...
Page 65 - Securing Your Computer; Security Cable Lock; Using Smart Cards; About Smart Cards
Back to Contents Page Securing Your Computer Dell™ Latitude™ D620 User's Guide Security Cable Lock Using Smart Cards P a s s w o r d s Trusted Platform Module (TPM) Security Management Software Computer Tracking Software If Your Computer Is Lost or Stolen Security Cable Lock...
Page 66 - Passwords; About Passwords
2. Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card will protrude approximately 1/2 inch from the slot. The smart card slot is located below the PC Card slot. If you encounter too much resistance, do not force the card. Check the ca...
Page 67 - Using an Administrator Password; Using a Hard Drive Password
If you forget any of your passwords, contact Dell (see Contacting Dell ). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer. Using a Primary (or System) Password The primary password allows you to...
Page 68 - Security Management Software; Activating the Security Management Software; Using the Security Management Software
TPM is a hardware-based security feature that can be used to create and manage computer-generated encryption keys. When combined with security software, the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail. The TPM fea...
Page 70 - Overview; Changing the Boot Sequence
Back to Contents Page System Setup Program Dell™ Latitude™ D620 User's Guide Overview Viewing the System Setup Screens System Setup Screens Commonly Used Settings Overview You can use system setup as follows: l To set or change user-selectable features — for example, your computer ...
Page 71 - Performing a One-Time Boot; Changing COM Ports
l Diskette Drive l Modular bay HDD l Internal HDD l CD/DVD/CD-RW drive During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating sys...
Page 72 - Specifications
Back to Contents Page Specifications Dell™ Latitude™ D620 User's Guide Processor Processor types Intel ® Core™ Solo and Intel Core Duo processors L1 cache 64 KB (internal) L2 cache 2 MB (on die) External bus frequency 667 MHz System Information System chipset Intel 945GM or 945PM Data bus wi...
Page 78 - Traveling With Your Computer; Identifying Your Computer; Traveling by Air
Back to Contents Page Traveling With Your Computer Dell™ Latitude™ D620 User's Guide Identifying Your Computer Packing the Computer Travel Tips Identifying Your Computer l Attach a name tag or business card to the computer. l Write down your Service Tag and store it in a safe place ...
Page 80 - Troubleshooting; Dell Technical Update Service; When to Use the Dell Diagnostics; Starting the Dell Diagnostics From Your Hard Drive
Back to Contents Page Troubleshooting Dell™ Latitude™ D620 User's Guide Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and ...
Page 81 - Starting the Dell Diagnostics From the Drivers and Utilities CD; Dell Diagnostics Main Menu
l During the assessment, answer any questions that appear. l If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <Esc>; to continue to the next test, press <y>; to retest the component that failed, press <r>. l If fai...
Page 82 - Dell Support Utility; Accessing the Dell Support Utility; Drive Problems
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD. 5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. ...
Page 83 - CD and DVD drive problems; If you hear an unfamiliar scraping or grinding sound
l Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. l Insert a bootable floppy disk and restart the computer. Clean the drive or disk — See Cleaning Your Computer . Ensure that the CD is snapped onto the spindle Check the cable connecti...
Page 85 - Error Messages
Error Messages Fill out the Diagnostics Checklist (see Diagnostics Checklist ) as you complete these checks. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. Auxiliary device failure — The touch pad, track s...
Page 87 - Keyboard Problems
Not enough memory or resources. Exit some programs and try again — You have too many programs open. Close all windows and open the program that you want to use. Operating system not found — Reinstall the hard drive (see Hard Drive ). If the problem persists, contact Dell (see Contacting Dell ). ...
Page 88 - External Keyboard problems; Unexpected characters; Lockups and Software Problems; The computer does not start up
Fill out the Diagnostics Checklist (see Diagnostics Checklist ) as you perform the various checks. External Keyboard problems Check the keyboard cable — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard exte...
Page 90 - Other software problems; Memory Problems; Network Problems
cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music and video files have a lock icon next to them. You can access licensed files in the Windows XP operating system environment. Adjusting the color settings for movies that contain scenes that are too dark or t...
Page 91 - PC Card or ExpressCard Problems
General Check the network cable connector — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector. Check the network lights on the network connector — No light indicates that no network communication exists. Replace...
Page 92 - Power Problems; Ensuring Sufficient Power for Your Computer; Docking Power Considerations
Power Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist ) as you complete these checks. Check the power light — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode — press the power button to exit...
Page 93 - Printer Problems; Scanner Problems
Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer. AC Power Loss While the Computer Is Docked If a computer loses AC power whi...
Page 94 - Sound and Speaker Problems; No sound from integrated speakers; No sound from external speakers; No sound from headphones
1. Click the Start button, click Control Panel , and then click Printers and Other Hardware . 2. Click Scanners and Cameras . If your scanner is listed, Windows recognizes the scanner. Reinstall the scanner driver — See the scanner documentation for instructions. Sound and Speaker Problems F...
Page 95 - Touch Pad or Mouse Problems; Video and Display Problems; If the display is blank
Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Touch Pad or Mouse Problems Check the touch pad settings — 1. Click the Start button, click Control Panel ...
Page 96 - If the display is difficult to read; If only part of the display is readable
Check the AC adapter — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. Connect the computer directly to an electrical outlet — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. Adjust t...
Page 97 - Using a Network; Physically Connecting to a Network or Broadband Modem
Back to Contents Page Using a Network Dell™ Latitude™ D620 User's Guide Physically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network (WLAN) Mobile Broadband Network Managing Your Network Settings Through the Dell QuickSet Location Profiler ...
Page 98 - Start Button and Connect To Option; Setting Up a New WLAN; Connecting a Wireless Router and a Broadband Modem
w a v e s . What You Need to Establish a WLAN Connection Before you can set up a WLAN, you need: l High-speed (broadband) Internet access (such as cable or DSL) l A broadband modem that is connected and working l A wireless router or access point l A wireless network card for each computer...
Page 99 - Connecting to a Wireless Local Area Network; Determining the Wireless Network Device Manager
6. Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. 7. Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 8. Connect the other end of the network cable into the Internet network (RJ-45) ...
Page 100 - Mobile Broadband Network; What You Need to Establish a Mobile Broadband Network Connection; Checking Your Dell Mobile Broadband Card
2. Under Pick a Help topic , click Dell User and System Guides .s 3. Under Device Guides , select the documentation for your wireless network card. Completing the Connection to the WLAN When you turn on your computer and a network (for which your computer is not configured) is detected in the ar...
Page 102 - Internet Connection Firewall
Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control Wi-Fi network connections. For more information on the Wi-Fi Catcher Network Locator and to enable the...