Dell P20G - Manual

6 Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an in...

8 Setting Up Your Inspiron Laptop Press the Power Button

9 Setting Up Your Inspiron Laptop Set Up the Operating System Your Dell computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft Windows To set up Microsoft Windows for the first time, follow the instructions on the screen. These steps are mandatory ...

10 Setting Up Your Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the ...

18 Setting Up Your Inspiron Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP).If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com ...

19 Setting Up Your Inspiron Laptop Setting Up a Wireless Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless ro...

22 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop. Right View Features 1 2 3 4 6 7 5 INSPIRON

24 Using Your Inspiron Laptop Left View Features 1 2 3 4

28 Using Your Inspiron Laptop Back View Features 1 2 3 4

30 Using Your Inspiron Laptop Front View Features 1 2 3 4

32 Using Your Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge status AC adapter solid white on/standby/off/ hibernate charging off on/standby/off/ hibernate fully charged Battery solid amber on/standby low battery (<= 10%) ...

33 Using Your Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status Computer state(s) solid whitebreathing whiteoff onstandbyoff/hibernate NOTE: For information on power problems, see “Power Problems” on page 57. Disabling Battery Charging You may be required to disable the...

34 Using Your Inspiron Laptop Computer Base and Keyboard Features 1 2 3 4

38 Using Your Inspiron Laptop Touch Pad Gestures NOTE: Some of the touch pad gestures may be disabled by default. To change the touch pad gestures settings, click Start → Control Panel → Hardware and Sound → Devices and Printers → Mouse . Scroll Allows you to scroll through content. The scroll featu...

39 Using Your Inspiron Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch — Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad. To zoom in:Move two fingers apart to enla...

40 Using Your Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys on the keyboard using the System Setup (BIOS) utility or the Wi...

42 Using Your Inspiron Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or r...

44 Using Your Inspiron Laptop Display Features 1 2 3 4

46 Using Your Inspiron Laptop Removing and Replacing the Top Cover (Optional) WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.WARNING: Before removing the top cover, shut down the computer, and remove external cables (in...

50 Using Your Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should onl...

52 Using Your Inspiron Laptop Software Features FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supp...

54 Using Your Inspiron Laptop Dell Stage The Dell Stage software installed on your computer provides access to your favorite media and multi-touch applications.To launch Dell Stage, click Start → All Programs → Dell Stage → Dell Stage . NOTE: Some of the applications on Dell Stage can be launched di...

56 This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 62 or “Contacting Dell” on page 82. WARNING: Only trained service personnel should remove the computer cover. See the Service Man...

57 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost  — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub)...

59 Solving Problems Memory Problems If you receive an insufficient memory message — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional mem...

62 Dell Support Center All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services.To launch the application, press the Dell Support Center button on your...

63 Using Support Tools Detailed System Information — View detailed information about your hardware and operating system configurations; access copies of your service contracts, warranty information, and warranty renewal options. Get Help — View Dell Technical Support options, Customer Support, Tours...

64 Using Support Tools Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.To start the Hardware Troubleshooter: 1. Click Start → Help and Suppor...

66 You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer. If possible, backup your data files before using t...

67 Restoring Your Operating System System Restore The Microsoft Windows operating systems provide a System Restore option which allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the ...

68 Restoring Your Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1. Click Start . 2. In the search ...

69 Restoring Your Operating System NOTE: Dell DataSafe Local Backup may not be available in all regions. NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell Factory Image Restore (see “Dell Factory Image Restore” on page 72) to restore your operating system. You can use D...

71 Restoring Your Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer, it is recommended that you backup your data files before using the system recovery media. You can use the system recovery media, created using...

74 If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1. See “Solving Problems” on page 56 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page 64 for pr...

76 Getting Help Online Services You can learn about Dell products and services on the following web sites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) Y...

77 Getting Help Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.If you have a p...

80 Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag and Express Service Code The Service Tag and Exp...

82 Getting Help See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Descripti...

84 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 71 run a diagnostic program for your computer “Dell Diagnostics” on page 64 reinstall system software “My Dell Downloads” on page 63 for more information about the Microsoft...

86 This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, see the Detailed System Information section in the Dell Support Center. To...

87 Specifications Memory Memory type 1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals . Connectors Audio one microphone-in connector and one stereo headphones/speakers connector Mini-Card one full Mini-Card slot (optional)one hal...

88 Specifications Media Card Reader Cards supported Secure Digital (SD) memory cardSecure Digital Extended Capacity (SDXC)Secure Digital High Capacity (SDHC)Memory Stick (MS)Memory Stick PRO (MS-PRO)MultiMedia Card (MMC)MultiMedia Card plus (MMC+)xD-Picture Card Communications Modem (optional) exter...

89 Specifications Video Discrete: Video controller AMD Radeon HD 6470MAMD Radeon HD 6630M Video memory 1 GB DDR3 UMA: Video controller Intel HD Graphics 3000 Video memory up to 1.60 GB of shared memory Audio Audio controller Realtek ALC269 HD Speakers 2 x 2 Watt Volume controls software program menu...

90 Specifications Display Type 14.0-inch HD WLED TrueLife Dimensions: Height 309.40 mm (12.18 inches) Width 173.95 mm (6.85 inches) Diagonal 355.60 mm (14.00 inches) Maximum resolution 1366 x 768 Refresh rate 60 Hz Display Operating angle 0° (closed) to 135° Horizontal viewing angle 40/40 Vertical v...

91 Specifications Battery 6-cell “smart” lithium ion: Height 22.80 mm (0.90 inches) Width 214.00 mm (8.43 inches) Depth 57.64 mm (2.27 inches) Weight 0.34 kg (0.75 lb) 9-cell “smart” lithium ion: Height 22.80 mm (0.90 inches) Width 214.00 mm (8.43 inches) Depth 78.76 mm (3.10 inches) Weight 0.52 kg ...

92 Specifications AC Adapter NOTE: Use only AC adapters specified for use with your computer. See the safety information that shipped with your computer. Input voltage 100-240 VAC Input current (maximum) 1.50 A/1.60 A/1.70 A Input frequency 50-60 Hz Output power 65 W/90 W Output current: 65 W 3.34 A...

93 Specifications Computer Environment Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates us...

94 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V.Paseo de la Reforma 2620 – F...

95 A airflow, allowing 5 B backup and recovery 53 battery status light 31 C calling Dell 80 CDs, playing and creating 52 computer capabilities 52 computer, setting up 5 connect(ing) to the Internet 18 Contacting Dell online 82 customer service 75 D DataSafe Local Backup Basic 69 Professional 70 Dell...