Dell MD1000 - Manual

About Your System 7 1 About Your System The enclosure provides a 3-U rack-mounted external storage chassis capable of accommodating up to 15 3.0-Gbps, Serial-Attached SCSI (SAS) drives or 3.0-Gbps Serial ATA (SATA) drives. The enclosure can be daisy-chained with up to two additional enclosures to pr...

8 About Your System Indicators on the Enclosure Bezel An optional locking bezel can be installed on the front of the enclosure to limit access. Figure 1-1 illustrates the indicators and components on the bezel. Table 1-1 lists conditions indicated by the lights on the bezel. For information on insta...

About Your System 9 Front-Panel Indicators and Features Figure 1-2 shows the LED indicators and components on the enclosure’s front panel (optional locking bezel not shown). Table 1-2 lists the conditions and functions indicated by each. Figure 1-2. Front-Panel Features 1 enclosure status LED 4 powe...

10 About Your System Drive Carrier LED Indicators Each drive carrier in your enclosure has two LEDs: an activity LED (green) and a bi-color (green/amber) status LED (see Figure 1-3). The activity LED flashes whenever the drive is accessed. Table 1-3 lists the flash patterns for the status LED. Figur...

About Your System 11 Back-Panel Indicators and Features Figure 1-4 shows the back-panel features of a fully populated enclosure containing both enclosure management modules (EMMs) and two power supply/cooling fan modules. The enclosure requires at least one EMM to be installed; if only one EMM is in...

16 About Your System Figure 1-7. Enclosure Mode Switch Settings NOTE: To change the enclosure mode, you must change the position of the enclosure mode switch before turning on power to the enclosure. Changing the position of the switch while the enclosure is on will not affect enclosure operation un...

About Your System 17 EMM Thermal Shutdown If critical internal temperatures are reached, the enclosure will be shut down automatically via either a thermal shutdown command issued by the EMM firmware or via a command from Server Administrator. Power Supply and Cooling Fan Features Your storage enclo...

18 About Your System Enclosure Alarms An audible alarm is activated if any of the fault conditions listed in Table 1-6 occur. If a critical event occurs, the alarm sounds continuously. If a noncritical event occurs, the alarm sounds every 10 seconds. NOTE: The audible alarm is disabled by default. T...

Operating Your Storage Enclosure 19 2 Operating Your Storage Enclosure This section provides procedures for connecting your storage enclosure to a host system for either unified or split mode. Before You Begin Before connecting your storage enclosure, ensure that the following are available: • The c...

20 Operating Your Storage Enclosure • A split-mode configuration is one in which your storage enclosure is connected to either two host controllers, or two ports on a single host controller. In this configuration, the drives are split into two groups with eight drives controlled by one host controll...

24 Operating Your Storage Enclosure 6 Turn off the MD3000 enclosure. 7 Connect the MD1000 expansion enclosure(s) to the MD3000 enclosure, as shown in the Dell PowerVault Compatibility Matrix (available from support.dell.com ). 8 Power on the systems in the following order: a Turn on the MD1000 expan...

Operating Your Storage Enclosure 25 Managing Your Storage Enclosure Disk storage within the enclosure can be configured using either the PERC 5/E Ctrl-R BIOS firmware or Server Administrator. For optimal management and serviceability of your enclosure, Dell recommends use of Server Administrator. NO...

Installing Enclosure Components 29 3 Installing Enclosure Components This section explains how to install the following components: • Front bezel (optional)• Drives and drive carriers• EMMs • Power supplies• Control panel• Enclosure midplane Recommended Tools The procedures in this section require t...

30 Installing Enclosure Components Figure 3-1. Installing and Removing the Front Bezel 4 To replace the bezel, insert the interlocking notch into the U-shaped handle on the side of the front enclosure panel. 5 Snap the left side of the bezel into place in the U-shaped handle on the left side of the ...

Installing Enclosure Components 31 Removing Drives from the Enclosure NOTICE: To avoid damage, never leave a drive carrier partially removed from the enclosure. Rotating a carrier handle next to an unseated drive carrier will result in serious damage to the unseated drive carrier. NOTICE: To avoid d...

32 Installing Enclosure Components Installing SAS Drives in the Enclosure NOTICE: To ensure proper airflow for enclosure cooling, each slot should contain either an active drive or a drive blank. NOTICE: Always wear a wrist grounding strap when handling equipment with static-sensitive components. Pe...

34 Installing Enclosure Components Installing SATA Drives in the Enclosure NOTICE: To ensure proper airflow for enclosure cooling, each slot should contain either an active drive or a drive blank. NOTICE: Always wear a wrist grounding strap when handling equipment with static-sensitive components. P...

36 Installing Enclosure Components Removing and Installing an EMM An enclosure with redundant enclosure management contains two EMMs and can be configured in either a unified mode or split mode. An enclosure with nonredundant enclosure management consists of one EMM configured in unified mode. If on...

Installing Enclosure Components 37 Figure 3-5. Removing and Installing an EMM Installing an EMM 1 Carefully insert the EMM into the empty module slot. 2 Push the module to the back of the slot until it is firmly seated in the backplane connector (see Figure 3-5). 3 Push the release lever in (toward ...

38 Installing Enclosure Components Installing an EMM Module Cover in an Empty Bay If your enclosure configuration calls for a single EMM, the empty EMM bay must contain a module cover to ensure proper airflow. Installing and Removing an EMM Module Cover 1 Align the edges of the module cover with the...

Installing Enclosure Components 39 Removing a Power Supply/Cooling Fan Module NOTICE: Power supply/cooling fan modules are hot-pluggable. Provided one power supply/cooling fan module is functioning normally, you can remove or replace the other while the enclosure is powered on. NOTE: If you remove a...

40 Installing Enclosure Components Installing a Power Supply/Cooling Fan Module 1 Carefully slide the new power supply/cooling fan module approximately two-thirds of the way into the empty bay. 2 Gently push the module all the way to the back of the bay until it is firmly seated in the backplane con...

Installing Enclosure Components 41 Figure 3-8. Removing and Replacing the Control Panel 6 Using a Torx T10 driver, remove all 16 screws from the front faceplate of the enclosure as shown in Figure 3-8. 7 Remove the front faceplate from the enclosure and place it on a flat, secure surface. 8 Slide th...

42 Installing Enclosure Components Removing and Installing the Midplane CAUTION: Only trained service technicians are authorized to remove the enclosure cover and access any of the components inside the enclosure. Before performing any procedure, see your Product Information Guide for complete infor...

Troubleshooting Your Enclosure 43 4 Troubleshooting Your Enclosure Safety First—For You and Your Enclosure To perform certain procedures in this document, you must work inside the enclosure. While working inside the enclosure, do not attempt to perform service except as explained in this guide and e...

44 Troubleshooting Your Enclosure NOTE: In a split-mode configuration, these conditions apply to the server that is directly attached to the affected EMM. In a unified-mode configuration, these conditions apply when communication is lost to any enclosure in the daisy chain. Problem • The PERC 5/E Ad...

Troubleshooting Your Enclosure 45 • Failed Virtual Disks NOTE: This warning message appears if one or more virtual disk(s) are spanned across two or more enclosures or if an enclosure in split mode is shared by one server. 1 During POST, press <Ctrl><R> to enter the Ctrl-R utility. 2 Fin...

46 Troubleshooting Your Enclosure 4 Remove the power supply/cooling fan modules from the enclosure. See "Removing and Installing the Power Supply/Cooling Fan Module." 5 Remove the enclosure midplane. See "Removing and Installing the Midplane." 6 Let the enclosure dry thoroughly for a...

Troubleshooting Your Enclosure 47 Action CAUTION: Only trained service technicians are authorized to remove the enclosure cover and access any of the components inside the enclosure. Before performing any procedure, see your Product Information Guide for complete information about safety precautions...

48 Troubleshooting Your Enclosure Troubleshooting a Fan Problem • Enclosure-status indicator is amber.• Systems management software issues a fan-related error message.• Fan status indicator indicates a problem with the fan. Action CAUTION: Only trained service technicians are authorized to remove th...

Troubleshooting Your Enclosure 49 Problem • Drive status LED is flashing amber. Action 1 Review the Server Administrator alert logs for possible recovery actions. NOTE: If a drive rebuild is under way, allow the rebuild to complete before viewing the alert logs. 2 Remove the drive from the enclosure...

Getting Help 51 5 Getting Help Technical Assistance If you need assistance with a technical problem, perform the following steps: 1 Complete the procedures in "Troubleshooting Your Enclosure." 2 Run the enclosure diagnostics and record any information provided. 3 Use Dell's extensive suite o...

52 Getting Help www.dell.com/la (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous , and use your e-mail address as your password. • Electronic Support Service [email protected]@dell.com (Asian/Pacific count...

Getting Help 53 To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region. Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This se...

54 Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. If possible, turn on your enclosure before you call Dell for technical assistance and call from a telephone at or near...

Index 63 Index A alarms, 18 C Cabling, 19cabling split mode, 20unified mode, 20 contacting Dell, 54cooling fan features, 17troubleshooting, 48 D damaged systems troubleshooting, 46 Dell contacting, 54 E enclosure managing, 25 enclosure management module, 12 bay cover, 36installing, 35removing, 34 en...