Dell m830 - Manual

Drive-Status Indicator Pattern Condition Blinks green three seconds, amber three seconds, and off six seconds Rebuild aborted iDRAC Direct LED indicator codes NOTE: The iDRAC Direct LED indicator does not light up for the USB mode. Figure 4. iDRAC Direct LED indicator 1. iDRAC Direct status indicato...

iDRAC Direct LED indicator pattern Condition Steady green for two seconds Indicates that the system is connected. Flashing green (on for two seconds and off for two seconds) Indicates that the system connected is recognized. Turns off Indicates that the system is unplugged. Documentation matrix The ...

To... Refer to... Know the features of the storage controller cards, deploy the cards, and manage the storage subsystem Storage controller documentation at dell.com/ storagecontrollermanuals See the event and error messages generated by the system firmware and agents that monitor system components D...

2 Performing initial system configuration After you receive your PowerEdge system, you must set up your system in the enclosure, install the operating system if it is not pre-installed, and set up and configure the system iDRAC IP address. Setting up your system 1. Unpack the blade. 2. Remove the I/...

For more information on setting up and configuring iDRAC, see the iDRAC User’s Guide at dell.com/ esmmanuals . Logging in to iDRAC You can log in to iDRAC as an iDRAC user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user. You can also log in using Single Sig...

3 Pre-operating system management applications The pre-operating system management applications for your system helps you manage different settings and features without booting to the operating system.Your system has the following pre-operating system management applications:• System Setup• Boot Man...

Menu Item Description System Memory Testing Specifies whether system memory tests are run during system boot. Options are Enabled and Disabled . By default, the System Memory Testing option is set to Disabled . Memory Operating Mode Specifies the memory operating mode. The options available are Opti...

Menu Item Description option is set to Enabled . You can disable this option for applications that require high utilization of random memory access. Hardware Prefetcher Enables or disables the hardware prefetcher. By default, the Hardware Prefetcher option is set to Enabled . DCU Streamer Prefetcher...

Menu Item Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings (n = 1 to 4) Allows you to control the configuration of the PXE device. Integrated Devices screen Integrated Devices screen allows you to ...

Menu Item Description Memory Mapped I/O above 4GB Allows you to enable support for PCIe devices that require large amounts of memory. By default, the option is set to Enabled . Slot Disablement Allows you to enable or disable available PCIe slots on your system. The Slot Disablement feature controls...

Menu Item Description Redirection After Boot Enables or disables the BIOS console redirection when the operating system is loaded. By default, the Redirection After Boot option is set to Enabled . System Profile Settings screen You can use the System Profile Settings screen to enable specific system...

Menu Item Description Energy Efficient Policy Enables you to select the Energy Efficient Policy . The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings. Number of Turbo Boot Enabled Cores for Processo...

Miscellaneous Settings screen You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag, and changing the system date and time.To view the Miscellaneous Settings screen, click System Setup Main Menu → System BIOS → Miscellaneous Settings . Menu Item D...

About Boot Manager Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without restarting the system. Entering Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities. 1. Turn on or restart your...

Entering the iDRAC Settings utility 1. Turn on or restart the managed system. 2. Press <F2> during Power-on Self-test (POST). 3. In the System Setup Main Menu page, click iDRAC Settings . The iDRAC Settings page is displayed. 35

4 Installing and removing blade components This section provides information on installing and removing the blade components. For information on installing and removing the enclosure components, see the enclosure Owner's Manual at dell.com/ poweredgemanuals . Customer and field replaceable units—Pow...

Safety instructions CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is no...

Removing the blade Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...

Figure 5. Removing or installing the blade 1. release button 2. blade 3. enclosure Related Links Installing a blade Installing a blade Prerequisites Ensure that you read the Safety instructions . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubl...

Related Links Removing the blade Removing and installing the system cover Removing the system cover Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as di...

Figure 6. Removing and installing the system cover 1. system cover 2. release button (2) 3. I/O connector cover (2) 4. alignment guides on the system cover and the chassis Next steps Install the system cover. Related Links Installing the system coverRemoving the blade Installing the system cover Pre...

Inside the blade Figure 7. Inside the blade 1. mezzanine card connectors for card 1 and card 2 2. restore Serial Peripheral Interface (rSPI) card 3. mezzanine card connectors for card 3 and card 4 4. Network Daughter Card (NDC) 5. memory module (42) 6. processor 2 7. cooling shroud 8. processor 3 9....

Cooling shroud Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support tea...

Removing the system cover Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service an...

Steps Hold the processor blank and DIMM blank by its edges and lift it away from the system. Figure 9. Removing and installing a processor blank and DIMM blank 1. processor blank and DIMM blank 2. heat sink retention socket (4) 3. standoff (4) Next steps 1. Install the heat sink and the processor. 2...

Steps1. Align the standoffs on the processor blank and DIMM blank with the heat sink retention sockets on the processor socket. 2. Lower the processor blank and DIMM blank onto the system until the standoffs on the processor blank and DIMM blank engage with the heat sink retention sockets. Next step...

channel 3: memory sockets B4, B8, and B12 Processor 3 channel 0: memory sockets C1, C5, and C9 channel 1: memory sockets C2, C6, and C10 channel 2: memory sockets C3, C7, and C11 channel 3: memory sockets C4, C8, and C12 Processor 4 channel 0: memory sockets D1, D5, and D9 channel 1: memory sockets ...

dual-rank DIMMs in the sockets with white release tabs and single-rank DIMMs in the sockets with black release tabs. • In a dual- or four-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then you must popu...

Memory optimized (independent channel) mode This mode supports SDDC only for memory modules that use x4 device width, and this mode does not impose any specific slot population requirements. Memory sparing NOTE: To use memory sparing, this feature must be enabled in System Setup. In this mode, one r...

2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. Steps1. Locate the appropriate memory-module socket(s). 2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory-module socket. CAUTION: Handle eac...

NOTE: You must remove a memory module to upgrade a memory module or replace a faulty memory module. 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If installed, remove the memory module or the memory-module blank. WARNING: T...

System capacity (in GB) DIMM size (in GB) Number of DIMMs Organization and speed DIMM slot population 256 16 16 2R x4, 2133 MT/s A1, A2, A3, A4, B1, B2, B3, B4, C1, C2, C3, C4, D1, D2, D3, D4 384 16 24 2R x4, 2133 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6, C1, C2, C3, C4, C5, C6, D1, D2, D...

Removing a mezzanine card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ...

Next steps 1. Install the mezzanine card. Related Links Installing a mezzanine cardRemoving the bladeRemoving the system cover Installing a mezzanine card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repair...

Mezzanine card support bracket Removing the mezzanine card support bracket Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or t...

Figure 13. Removing and installing the mezzanine card support bracket 1. screw 2. mezzanine card support bracket 3. tab on the bracket (2) 4. slot on the system (2) 5. system board Next steps 1. Install the mezzanine card support bracket. Related Links Installing the mezzanine card support bracket I...

Steps1. Orient the mezzanine card support bracket toward the back of the system. 2. Align the tabs on the mezzanine card support bracket with the slots on the system and slide it until the tabs on the support bracket engage with the slots on the system. 3. Install the screw to secure the mezzanine c...

Figure 14. Replacing an SD card 1. IDSDM card 2. SD card 3. upper card slot (SD 2) 4. lower card slot (SD 1) Next steps 1. Follow the procedure listed in After working inside your system . 2. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are e...

Removing the IDSDM card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to se...

Figure 16. Removing and installing the IDSDM card 1. IDSDM card 2. screw (2) 3. SD card slot bracket 4. mezzanine card support bracket 5. connector 6. standoff (2) Next steps 1. Install the IDSDM card. Related Links Removing a mezzanine cardReplacing the internal USB keyReplacing an SD cardInstallin...

3. Remove the IDSDM card. CAUTION: To prevent damage to the IDSDM card, hold the card only by its edges. NOTE: You must remove the IDSDM card to replace a faulty IDSDM card or service other components inside the system. Steps1. Align the following:• The slot on the card edge with the projection tabs...

CAUTION: To prevent damage to the rSPI card, hold the card only by its edges. 2. Lift the card away from the system. Figure 17. Removing and installing the rSPI card 1. screw (2) 2. rSPI card 3. standoff (2) 4. connector Next steps 1. Install the rSPI card. Related Links Installing the rSPI cardRemo...

CAUTION: To prevent damage to the rSPI card, hold the card only by its edges. NOTE: You must remove the rSPI card to replace a faulty rSPI card or service other components inside the system. Steps1. Align the two screw holes on the rSPI card with the standoffs on the system board. 2. Install the two...

Figure 18. Replacing the SD vFlash card 1. SD vFlash card 2. SD vFlash card slot 3. SD vFlash card slot identification label Next steps Follow the procedure listed in After working inside your system . Network Daughter Card Removing the Network Daughter Card Prerequisites CAUTION: Many repairs may o...

Removing a mezzanine card Installing the Network Daughter Card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone ser...

• Installing an additional processor• Replacing a processor Removing a heat sink Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the onlin...

Figure 20. Removing and installing a heat sink 1. retention screw (4) 2. heat sink 3. processor socket 4. heat sink retention socket (4) Next steps 1. Install the heat sink. Related Links Removing the cooling shroudRemoving a processor Removing a processor Prerequisites WARNING: The processor will b...

Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

Removing a processor blank and DIMM blankInstalling a heat sink Installing a heat sink Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the...

Hard drives/SSDs Your system supports up to four 2.5 inch SAS/SATA/PCIe SSDs or SAS /SATA hard drives and twelve 1.8 inch SAS SSDs. The hard drives/SSDs are supplied in special hot-swappable drive carriers that fit in the drive bays and these drives connect to the system board through the hard-drive...

Figure 26. SSD bay numbering — 1.8 inch SSD system Hard drive/SSD installation guidelines For single hard drive configuration, a hard drive blank must be installed in the other drive bay to maintain proper cooling airflow. Removing a hard drive/SSD Prerequisites CAUTION: Many repairs may only be don...

Figure 27. Removing and installing a hard drive/SSD 1. release button 2. hard drive/SSD connector (on backplane) 3. hard drive/SSD 4. hard drive/SSD carrier handle Next steps 1. If you are removing a hard drive/SSD permanently, install the hard drive/SSD blank. If you are installing a new hard drive...

The status LED indicator displays a steady green light if the drive is installed correctly. The drive carrier LED green indicator flashes as the drive rebuilds. Removing a hard drive/SSD blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only per...

Figure 29. Removing and installing a 1.8 inch SSD blank 1. SSD blank 2. release latch Next steps 1. Install the hard drive/SSD. See Installing a hard drive/SSD . Installing a hard drive/SSD blank Prerequisites 1. Ensure that you read the Safety instructions . 2. Remove a hard drive/SSD. See Removing...

Installing a 2.5 inch hard drive/SSD in a 2.5 inch hard drive/SSD carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or te...

Steps Pull the rails on the side of the carrier and lift the SSD out of the carrier. Figure 31. Removing and installing a 1.8 inch SSD in a 1.8 inch SSD carrier 1. SSD carrier 2. SSD Next steps Install a 1.8 inch SSD in a 1.8 inch SSD carrier. See Installing a 1.8 inch SSD in a 1.8 inch SSD carrier ...

Steps Insert the SSD into the SSD carrier with the connector end of the SSD toward the back. When aligned correctly, the back of the SSD is flush with the back of the SSD carrier. Hard drive/SSD cage Removing a hard drive/SSD cage Prerequisites CAUTION: Many repairs may only be done by a certified s...

Figure 32. Removing and installing a hard drive/SSD cage 1. hard drive/SSD cage 2. screw (5) 3. guide pin (5) 4. screw hole on the chassis (4) 5. standoff (2) Next steps 1. Install the hard drive/SSD cage. Related Links Installing a hard drive/SSD cageRemoving the bladeRemoving the system cover Inst...

1. Ensure that you read the Safety instructions . 2. Keep the #1 Phillips screwdriver ready. 3. Remove the hard drive/SSD cage. NOTE: You must remove the hard drive/SSD cage to replace a faulty hard drive/SSD cage or service other components inside the system. Steps1. Align the screw holes on the ha...

Removing a 2.5 inch (x2) SATA hard drive/SSD plus 2.5 inch (x2) PCIe SSD backplane Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the onl...

NVRAM backup battery The NVRAM backup battery installed in your system helps to retain the BIOS settings and configurations even if the power is switched off. Replacing the NVRAM backup battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replac...

Figure 37. Replacing the NVRAM backup battery 1. negative side of battery connector 2. positive side of battery Next steps 1. If applicable, install the memory module. 2. Install the following: a. hard drive/SSD cage b. hard drive/SSD backplane c. hard drive/SSD 3. Follow the procedure listed in Aft...

Removing the storage controller card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Dam...

Installing the storage controller card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. D...

Expander card Removing an expander card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. ...

Installing an expander card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due t...

System board Removing the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. D...

Installing the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due t...

NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or changed. 5. Click Ok . 6. Import your new or existing iDRAC Enterprise license.For more information, see Integrated De...

Figure 42. Installing the TPM 1. TPM 2. TPM connector 3. guide pin on the TPM connector 4. plastic bolt 5. slot on the system board Re-enabling the TPM for BitLocker users Initialize the TPM.For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx ....

5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

8. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.If the test fails, see Getting Help . Troubleshooting hard drives Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repa...

3. Restart the blade, enter the System Setup and confirm that the drive controller is enabled. 4. Ensure that any required device drivers are installed and are configured correctly. NOTE: Installing a SSD into another bay may break the mirror if the mirror state is optimal. 5. Remove the SSD and ins...

c. Install a new SD card in slot 2. 5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD card 2 has failed, insert the new SD card into SD card slot 2. 6. If the Internal SD Card Redundancy option in Integrated Devices screen ...

Troubleshooting the NVRAM backup battery Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team....

Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more information about system diagnostics, see Using system diagnostics . Alert messages The systems management software generates alert messages for your system. Alert messages inc...

6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Lifecycle Controller. Prerequisites CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. Steps1. A...

7 Jumpers and connectors System board jumper settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. ...

System board connectors Figure 43. System board connectors Table 5. System board connectors Item Connector Description 1 MEZZ1_FAB_C1 mezzanine card connector for the expansion bus 2 MEZZ2_FAB_B1 mezzanine card connector for the expansion bus 3 VFLASH SD vFlash card connector 4 bNDC Network daughter...

Item Connector Description 9 TPM TPM connector 10 B1, B2, B5, B6, B9, B10 Memory module sockets (processor 2) 11 CPU2 Processor socket 2 12 B3, B4, B7, B8, B11, B12 Memory module sockets (processor 2) 13 C3, C4, C7, C8, C11, C12 Memory module sockets (processor 3) 14 CPU3 Processor socket 3 15 C1, C...

8 Technical specifications—PowerEdge M830 Physical Height 39.52 cm (15.56 inch) Width 5.03 cm (1.98 inch) Depth 54.5 cm (21.45 inch) Weight (maximum) 14.5 kg (31.9 lb) Processor Processor type up to four Intel Xeon E5-4600 v3 product family processors Memory Architecture 2133 MT/s, 1600 MT/s, 1333 M...

9 Getting help Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. A...