Page 2 - Windows
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property dama...
Page 3 - C o n t e n t s; A b o u t Yo u r C o m p u t e r
Contents 3 C o n t e n t s 1 A b o u t Yo u r C o m p u t e r . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery Removal . . . . . . . . . . . . . . . . . . . . . . 9 Wireless Switch...
Page 4 - R e i n s t a l l i n g S o f t w a r e; F i n d i n g I n f o r m a t i o n
4 Contents Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Power Problems . . . . . . . . . . . . . . . . . . . 27 Memory Problems . . . . . . . . . . . . . . . . . . 29 Lockups and Software Problems . . . . . . . . . . 29 Dell Technical Update Service . . . . . . . . . . . . 31 Dell...
Page 5 - I n d e x
Contents 5 Product Information . . . . . . . . . . . . . . . . . . . 46 Returning Items for Warranty Repair or Credit . . . . . 46 Before You Call . . . . . . . . . . . . . . . . . . . . . 47 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 49 I n d e x . . . . . . . . . . . . . . . . . . ....
Page 7 - About Your Computer; Front View
About Your Computer 7 About Your Computer Front View 1 camera (optional) and microphone (2) 2 display latch (2) 3 display 4 fingerprint swipe/FIPS reader 5 power button 6 USB 2.0 and eSATA connector 2 3 21 6 1 7 8 10 13 15 18 20 4 9 11 16 17 14 19 12 5 book.book Page 7 Monday, September 8, 2008 11:5...
Page 8 - Back View
8 About Your Computer Back View 7 VGA 8 DisplayPort 9 network connector (RJ-45) 10 ExpressCard slot 11 wireless switch and Wi-Fi Catcher™ network locator button 12 keyboard 13 wireless smartcard reader 14 track stick 15 track stick buttons (3) 16 display latch release 17 touch pad/jog shuttle 18 tou...
Page 9 - Battery Removal; Slide the battery release latch.
About Your Computer 9 CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer t...
Page 11 - Setting Up Your Computer; Quick Setup
Setting Up Your Computer 11 Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strip...
Page 12 - Connect the network cable.
12 Setting Up Your Computer 2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player. 5 Open the computer display and press the power button to turn on the computer. book.book Page 12 Monday, September 8, 2008 11:51 AM
Page 14 - Connecting to the Internet; If you are using a dial-up connection; Setting Up Your Internet Connection; Control Panel
14 Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection , connect a telephone line to the modem connector on y...
Page 15 - Transferring Information to a New Computer; Microsoft; Click the Windows Vista Start button; Microsoft Windows
Setting Up Your Computer 15 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Transferring Information to a New Computer Microsoft ® Windows Vista ® Operating System 1 Click the Windows Vista Start button , and then click Transfer files...
Page 16 - To prepare a new computer for the file transfer:
16 Setting Up Your Computer To prepare a new computer for the file transfer: 1 Open the Files and Settings Transfer Wizard: click Start → All Programs → Accessories → System Tools → Files and Settings Transfer Wizard . 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next ...
Page 17 - To run the Files and Settings Transfer Wizard without the
Setting Up Your Computer 17 Running the Files and Settings Transfer Wizard Without the Operating System Media To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media. To creat...
Page 18 - To transfer data to the new computer:
18 Setting Up Your Computer To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next . Follow the instruct...
Page 19 - Specifications
Specifications 19 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Processor Processor types Intel ® Core™ 2 Duo Intel Core 2 Duo Extreme...
Page 27 - Troubleshooting Tips; Using the Hardware Troubleshooter; Power Problems; The computer is either turned off or is not
Troubleshooting Tips 27 Troubleshooting Tips CAUTION: Always unplug your computer from the electrical outlet before opening the cover. NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com . Using the Hardware Troubleshoo...
Page 28 - Service Manual
28 Troubleshooting Tips • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working b...
Page 29 - Memory Problems
Troubleshooting Tips 29 Memory Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance. I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y...
Page 30 - Click to select the program that is no longer responding, and click
30 Troubleshooting Tips The computer does not start up E N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T A program stops responding E N D T H E P R O G R A M — 1 Press <Ctrl><Shift><...
Page 31 - Ensure that the program is installed and configured properly.; Dell Technical Update Service; icon on the taskbar, or from the; at the top of the; Dell Diagnostics
Troubleshooting Tips 31 • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. •...
Page 32 - Diagnostics; Drivers and Utilities
32 Troubleshooting Tips 3 When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the start menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop, and then shut down...
Page 33 - Reinstalling Software; Identifying Drivers; Click
Reinstalling Software 33 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP: 1 Click Start → Control Panel . 2 Under Pick a Category , click Performa...
Page 34 - Reinstalling Drivers and Utilities; If using
34 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to...
Page 36 - Restoring Your Operating System; You can restore your operating system in the following ways:; Using Microsoft
36 Reinstalling Software 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video ). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab → Update Driver → Browse my computer for driver software . 6 Click ...
Page 37 - Windows XP
Reinstalling Software 37 NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your computer to the Windows Classic view. Star...
Page 38 - Windows Vista; Using Dell Factory Image Restore
38 Reinstalling Software Windows Vista : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Enabling System Restore NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the...
Page 39 - administrator; Using the DellTM Operating System Media
Reinstalling Software 39 3 In the System Recovery Options window, select a keyboard layout and click Next . 4 To access the recovery options, log on as a local user. To access the command prompt, type administrator in the user name field, then click OK . 5 Click Dell Factory Image Restore . NOTE: De...
Page 40 - Operating System
40 Reinstalling Software To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any...
Page 41 - Finding Information
Finding Information 41 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express S...
Page 43 - Getting Help; ) for help with installation and troubleshooting; Dell Accessories
Getting Help 43 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. If you experience a problem with your computer, you c...
Page 44 - Technical Support and Customer Service; and click; Online Services; (Latin American and Caribbean countries)
44 Getting Help NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about D...
Page 45 - (Latin America and Caribbean countries only); AutoTech Service; or you can call the automated order-status service. A; Problems With Your Order
Getting Help 45 • Dell Support e-mail addresses: [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) [email protected] (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses: [email protected] (Asian/Pacific coun...
Page 46 - Product Information
46 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com . For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
Page 47 - Before You Call
Getting Help 47 Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the ...
Page 49 - Contacting Dell; Choose A
Getting Help 49 Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telep...
Page 51 - Index
Index 51 Index B battery removal, 9 C connecting AC adapter, 11IEEE 1394 devices, 12Internet, 14network, 13network cable, 12USB devices, 12 contacting Dell, 43, 49 D Dell contacting, 43, 49software updates, 31Support Utility, 31technical support and customer service, 44 Technical Update Service, 31 ...
