Page 2 - Windows
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property dama...
Page 3 - C o n t e n t s; A b o u t Yo u r C o m p u t e r
Contents 3 C o n t e n t s Finding Information . . . . . . . . . . . . . . . . . . . . 7 1 A b o u t Yo u r C o m p u t e r . . . . . . . . . . . . . . . . 9 Front and Right View . . . . . . . . . . . . . . . . . . . 9 Back and Left View . . . . . . . . . . . . . . . . . . . 15 Bottom View . . . . ....
Page 4 - G e t t i n g H e l p
4 Contents Lockups and Software Problems . . . . . . . . . . . . 44 The computer does not start . . . . . . . . . . . . 44 The computer stops responding . . . . . . . . . . 44 A program stops responding or crashes repeatedly . . . . . . . . . . . . . . . . . 44 A program is designed for an earlier M...
Page 5 - A A p p e n d i x; I n d e x
Contents 5 A A p p e n d i x . . . . . . . . . . . . . . . . . . . . . . . . . 5 9 FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 59 FCC Class B . . . . . . . . . . . . . . . . . . . . . 59 Macrovision Product Notice . . . . . . . . . . . . . . 60 I n d e x . . . . . . . . . . . . . . . ...
Page 7 - Finding Information
Finding Information 7 Finding Information NOTE: Some features may be optional and may not ship with your computer. Some features may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag and Express Service Code You...
Page 9 - About Your Computer; Front and Right View
About Your Computer 9 About Your Computer Front and Right View 4 5 8 2 15 14 3 6 9 10 11 17 18 20 1 7 19 16 12 13
Page 13 - Connects devices supporting IEEE 1394a high-speed
About Your Computer 13 O P T I C A L D R I V E — For more information about the optical drive, see Dell Technology Guide . NOTE: The optical drive supports standard circular 12.7 cm discs. Irregularly shaped discs or discs smaller than 12.7 cm are not supported. U S B C O N N E C T O R S I E E E 1 3...
Page 15 - Back and Left View
About Your Computer 15 Back and Left View 1 ExpressCard slot 2 8-in-1 media card reader 3 headphone connectors (2) 4 microphone connector 5 network connector (RJ-45) 6 USB connector 7 eSATA connector* 8 VGA connector 9 HDMI connector 10 wireless switch 11 security cable slot 12 Wi-Fi catcher network...
Page 19 - Bottom View
About Your Computer 19 Bottom View B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. NOTE: Connecting the computer to an electrical outlet through the AC adapter will present the brightest picture as well as charge the batt...
Page 20 - Removing and Replacing the Battery; To remove the battery:
20 About Your Computer Removing and Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from othe...
Page 21 - Removing and Replacing the Base Cover; To remove the base cover:; For instructions on removal and replacement of parts, see the
About Your Computer 21 Removing and Replacing the Base Cover CAUTION: Before working inside your computer, follow the safety instructions that shipped with your computer. CAUTION: Before performing this procedures, turn off the computer, disconnect the AC adapter from the electrical outlet and the c...
Page 23 - Specifications
Specifications 23 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start , click Help and Support , and then select the option to view information about your computer. Processor Processor type Studio 1535: • Intel ® Celeron ™...
Page 33 - Troubleshooting; Dell Technical Update Service; To enroll for the Dell Technical Update service, go to
Troubleshooting 33 Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. This service is free and can be customized for content, format, and frequency of notifications. To enroll for ...
Page 34 - Diagnostics
34 Troubleshooting Starting PSA Diagnostics From Your Computer NOTE: If your computer does not display a screen image, contact Dell (see "Contacting Dell" on page 58). NOTE: Troubleshooting using Dell 32 Bit Diagnostics through the Utility Partition, referenced in this section, may or may no...
Page 35 - Drivers and Utilities
Troubleshooting 35 Starting the Dell 32 Bit Diagnostics From the Drivers and Utilities Media NOTE: Depending on which Dell computer you have purchased there may not be an additional extended Dell 32 Bit Diagnostics available on the Drivers and Utilities media referenced in this section. 1 Insert you...
Page 36 - Main
36 Troubleshooting Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer. After you have selected the Test System option from ...
Page 37 - Custom Test; Dell Support Center; Services; Results; Configuration; Parameters
Troubleshooting 37 The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option: Dell Support Center The Dell Support Center helps you find the service, support and system-specific information you need. For more information about Dell Support Center and...
Page 38 - Start; Drive Problems; Click; A hot hard drive may
38 Troubleshooting For more information on Dell Support Center, see the Dell Technology Guide. It is available in Windows Help and Support ( Start → Help and Support ) and at Dell Support Website. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instr...
Page 39 - Click to check; Error Messages; Service Manual
Troubleshooting 39 3 Click Properties → Tools → Check Now . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue ; otherwise, contact your administrator to continue the desired action. 4 Click to check Scan for and attempt recovery of bad sect...
Page 40 - Printer out of paper
40 Troubleshooting E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E...
Page 44 - Lockups and Software Problems; The computer does not start; Click the
44 Troubleshooting X : \ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y — Insert a disk into the drive and try again. W A R N I N G : B A T T E R Y I S C R I T I C A L L Y L O W — The battery is running out of charge. Replace the battery, or connect the computer to an electric...
Page 45 - A program is designed for an earlier Microsoft; Program compatibility is a; A solid blue screen appears; If you are unable to get a response by pressing a; Memory Problems; Run the Dell Diagnostics
Troubleshooting 45 A program is designed for an earlier Microsoft ® Windows ® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D — Program compatibility is a mode in Windows that lets you run programs written for earlier versions of Windows. For more information, sea rc...
Page 46 - Power Problems; Reinstall the battery.
46 Troubleshooting Power Problems Fill out the "Diagnostics Checklist" on page 57 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. C H E C K T H E P O W E R L I G H T — When the powe...
Page 47 - Operating System
Troubleshooting 47 E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. A D J U S T T H E P O W E R P R O P E R T I E S — See Dell Technology Guide for power management settings. R E S E A T T H E M E M O R Y M O D ...
Page 48 - Restoring Your Operating System; You can restore your operating system in the following ways:; Using Windows Vista System Restore; To access the Windows Help and Support Center, click
48 Troubleshooting Restoring Your Operating System You can restore your operating system in the following ways: • Windows Vista ® has the Backup and Restore Center that can create backups of important files on your computer, or backup the entire computer. You may then restore your operating system o...
Page 49 - For more information,
Troubleshooting 49 For more information, 1 Click Start → Help and Support . 2 Type System Restore in the search field and press <Enter>. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback to resolve the problem. ...
Page 50 - System Restore; and does not include computers purchased through the
50 Troubleshooting Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start → Help and Support . 2 Type System...
Page 53 - Getting Help; Obtaining Assistance; ) for help with installation and troubleshooting
Getting Help 53 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the...
Page 54 - Technical Support and Customer Service; (Latin American and Caribbean countries)
54 Getting Help Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 56, ...
Page 55 - Dell Marketing and Sales e-mail addresses; AutoTech Service; or you can call the automated order-status service.; Problems With Your Order
Getting Help 55 • Dell Marketing and Sales e-mail addresses [email protected] (Asian/Pacific countries only) [email protected] (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your password. AutoTech Service Dell's automat...
Page 56 - Returning Items for Warranty Repair or Credit
56 Getting Help Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for...
Page 58 - Choose A Country/Region
58 Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, Contacting Dell techsheet, or Dell product catalog. Dell provid...
Page 59 - Appendix; This device may not cause harmful interference.
Appendix 59 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been ...
Page 60 - Macrovision Product Notice
60 Appendix The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intell...
Page 61 - Index
Index 61 Index B battery removing, 2 0 Bluetooth wireless technology card device status light, 11 C camera, 1 0 Check Disk, 3 8 c o m p u t e r crashes, 4 4 - 4 5restore to previous operating state, 4 8 - 4 9 specifications, 2 3stops responding, 4 4 D Dell Diagnostics about, 3 3starting from the Dri...
