Page 2 - Windows
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property dama...
Page 3 - C o n t e n t s; A b o u t Yo u r C o m p u t e r
Contents 3 C o n t e n t s 1 A b o u t Yo u r C o m p u t e r . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Battery Removal . . . . . . . . . . . . . . . . . . . . . 10 Wireless Switch ...
Page 4 - Tr o u b l e s h o o t i n g; R e i n s t a l l i n g S o f t w a r e
4 Contents 4 Tr o u b l e s h o o t i n g . . . . . . . . . . . . . . . . . . . 2 9 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Power Lights . . . . . . . . . . . . . . . . . . . . 29 Beep Codes . . . . . . . . . . . . . . . . . . . . . 29 Error Messages . . . . . . . . . . . . . ...
Page 7 - About Your Computer; Front View
About Your Computer 7 About Your Computer Front View 1 camera (optional) 2 display 3 keyboard status lights 4 keyboard 2 1 3 4 7 8 9 6 5 11 12 15 16 21 13 17 14 18 10 20 19 book.book Page 7 Thursday, October 16, 2008 12:19 PM
Page 9 - Back View
About Your Computer 9 Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the cooling vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. ...
Page 10 - Battery Removal
10 About Your Computer Battery Removal CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION...
Page 13 - Setting Up Your Computer; Quick Setup
Setting Up Your Computer 13 Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regu...
Page 14 - Connect the network cable.
14 Setting Up Your Computer 2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player. 5 Open the computer display and press the power button to turn on the computer. book.book Page 14 Thursday, October 16, 2008 12:19 PM
Page 16 - Connecting to the Internet; If you are using a dial-up connection; Setting Up Your Internet Connection; Control Panel
16 Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection , connect a telephone line to the modem connector on y...
Page 17 - Transferring Information to a New Computer
Setting Up Your Computer 17 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files,...
Page 18 - To prepare a new computer for the file transfer:
18 Setting Up Your Computer Microsoft Windows ® XP Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a wr...
Page 19 - To transfer data to the new computer:
Setting Up Your Computer 19 4 On the Which computer is this? screen, click Old Computer → Next . 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information...
Page 20 - Now go to your old
20 Setting Up Your Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk, and click Start → Run . 2 In the Open field on the Run ...
Page 21 - Specifications
Specifications 21 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Processor Processor type Intel ® Core™2 Duo L1 cache 32 KB per instruc...
Page 29 - Troubleshooting; Power Lights
Troubleshooting 29 Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section...
Page 30 - Write down the beep code.
30 Troubleshooting If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 38). Code(repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. Possible system board fai...
Page 31 - Error Messages; Pointing; Service Manual
Troubleshooting 31 Error Messages CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the messa...
Page 32 - Printer out of paper
32 Troubleshooting D I S K C : F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can contin...
Page 35 - Help and Support
Troubleshooting 35 O P E R A T I N G S YS T E M N O T F O U N D — Reinstall the hard drive (see your Service Manual at support.dell.com ). If the problem persists, contact Dell (see "Contacting Dell" on page 65). O P T I O N A L R O M B A D C H E C K S U M — The optional ROM has failed. Cont...
Page 36 - System Messages
36 Troubleshooting setup program, then immediately exit the program (see your Service Manual at support.dell.com ). If the message reappears, contact Dell (see "Contacting Dell" on page 65). T I M E - O F - D A Y C L O C K S T O P P E D — The reserve battery that supports the system configur...
Page 37 - Troubleshooting Software and Hardware Problems; Click the Windows Vista Start button
Troubleshooting 37 C P U F A N F A I L U R E — Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com . H A R D - D I S K D R I V E F A I L U R E — Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" o...
Page 38 - hardware troubleshooter; Dell Diagnostics; See your
38 Troubleshooting 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Windows XP: 1 Click Start → Help and Support . 2 Type hardware troubleshooter in the search field and press <Enter> to start the search. 3 In the Fix a ...
Page 39 - Diagnostics; Drivers and Utilities
Troubleshooting 39 Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 65 . 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on (or restart) your com...
Page 40 - When the Dell Diagnostics; Troubleshooting Tips; Follow these tips when troubleshooting your computer:; Power Problems; The computer is either turned off or is not
40 Troubleshooting 7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the instal...
Page 41 - Memory Problems
Troubleshooting 41 • Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at support.dell.com ). I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G — • Ensure that the display is co...
Page 42 - Lockups and Software Problems
42 Troubleshooting I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install...
Page 43 - If you are unable to get a response by pressing a; If necessary, uninstall and then; Windows Vista
Troubleshooting 43 T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. A program stops respondin...
Page 44 - Ensure that the program is installed and configured properly.; Dell Technical Update Service; To enroll for the Dell Technical Update service, go to
44 Troubleshooting A solid blue screen appears T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your compute...
Page 45 - Dell Support Utility; Start; Dell
Troubleshooting 45 Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment....
Page 47 - Reinstalling Software; Identifying Drivers; Microsoft Windows
Reinstalling Software 47 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Microsoft ® Windows Vista ® : 1 Click the Windows Vista Start button , and right-cli...
Page 48 - Reinstalling Drivers and Utilities; If using
48 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to...
Page 50 - Restoring Your Operating System; You can restore your operating system in the following ways:; Using Microsoft
50 Reinstalling Software 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video ). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab → Update Driver → Browse my computer for driver software . 6 Click ...
Page 51 - Windows XP
Reinstalling Software 51 NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view...
Page 52 - To see if System Restore is enabled:; Using DellTM Factory Image Restore
52 Reinstalling Software Windows Vista : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Windows XP : 1 Click Start → All Programs → Accessories → System Tools → System Restore . 2 Click Undo my last restoratio...
Page 53 - administrator; Using the Operating System Media
Reinstalling Software 53 Dell Factory Image Restore (Windows Vista Only) 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer . The System Recovery Options window appears. 3 Select a keyboar...
Page 54 - Operating System
54 Reinstalling Software NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and ...
Page 55 - Finding Information
Finding Information 55 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express S...
Page 59 - Getting Help; Obtaining Assistance; ) for help with installation and troubleshooting; Dell Accessories
Getting Help 59 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. If you experience a problem with your computer, you c...
Page 60 - Technical Support and Customer Service; and click; Online Services; (Latin American and Caribbean countries)
60 Getting Help NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about D...
Page 61 - (Latin America and Caribbean countries only); AutoTech Service; or you can call the automated order-status service. A; Problems With Your Order
Getting Help 61 • Dell Support e-mail addresses: [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) [email protected] (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses: [email protected] (Asian/Pacific coun...
Page 62 - Product Information
62 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com . For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
Page 63 - Before You Call
Getting Help 63 Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the ...
Page 65 - Contacting Dell; Choose A
Getting Help 65 Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telep...
Page 67 - Index
Index 67 Index B back view, 9 beep codes, 29 C c o m p u t e r specifications, 2 1 connecting AC adapter, 1 3IEEE 1394 devices, 14Internet, 1 6network, 15network cable, 1 4USB devices, 1 4 contacting Dell, 59, 65 D D e l l contacting, 5 9 , 6 5Factory Image Restore, 52software updates, 45Support Uti...
