Page 2 - Notes and Warnings; This UPS contains; LETHAL VOLTAGES; . All repairs and service should be performed by; AUTHORIZED SERVICE PERSONNEL ONLY
Notes and Warnings NOTE: A NOTE indicates important information that helps you make better use of your software. CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury or in property damage incidents. WARNING: A WARNING indicates ...
Page 3 - Table of Contents; Introduction
3 Table of Contents | Table of Contents 1 Introduction Finding Information 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety Warnings 3 Installation Inspecting the Equipment 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 4 - Additional UPS Features
4 | Table of Contents Display Functions 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Startup Screen 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Screen Locked 31 . . . . . . . . . . . . . . . . ...
Page 5 - UPS Maintenance
5 Table of Contents | 6 UPS Maintenance UPS and Battery Care 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transporting the UPS 51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing the UPS and Batteries 53...
Page 6 - The Dell
6 | Introduction Introduction The Dell t Tower uninterruptible power system (UPS) protects your sensitive electronic equipment from basic power problems such as power failures, power sags, power surges, brownouts, and line noise. Power outages can occur when you least expect them and power quality c...
Page 7 - Firmware that is easily upgradable without a service call.
7 Introduction | Providing outstanding performance and reliability, the UPS's unique benefits include: S Buck and Boost voltage regulation that ensures regulated voltage to your load by correcting voltagefluctuations. S Start‐on‐battery capability for powering up the UPS even if utility power is not...
Page 8 - Finding Information
8 | Introduction Finding Information CAUTION: The Safety, Environmental, and Regulatory Information document provides important safety and regulatory information. What are You Looking For? Find It Here S The user's guide for my UPS S The user's guide for the Dell Network ManagementCard S Dell UPS Ma...
Page 9 - Safety Warnings; ANSI/NFPA 70 or your local electrical code:
9 Safety Warnings | Safety Warnings CAUTION: Before performing the procedures in this document, read and follow the safety instructions and important regulatory information in your Safety, Environmental, and Regulatory Information document. IMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONS This m...
Page 11 - Installation; Inspecting the Equipment
11 Installation | Installation This chapter explains: S Equipment inspection S Unpacking the system S UPS rear panels S UPS internal battery connection S UPS installation, including the External Battery Module (EBM) S Initial startup Inspecting the Equipment If any equipment has been damaged during ...
Page 12 - Unpacking the System; To unpack the system:
12 | Installation Unpacking the System CAUTION: Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely dry (hazardof electric shock). CAUTION: The cabinet is h...
Page 13 - Identifying the UPS Rear Panels; This section shows the rear panels of the Dell Tower UPS models.
13 Installation | Identifying the UPS Rear Panels This section shows the rear panels of the Dell Tower UPS models. OUTPUT 125V~ 15A Communication Port Four 5‐15 Receptacles(Load Segment 1) Network Transient Protector USB Port UPS Communication Bay On/Off Button Two 5‐15 Receptacles (Load Segment 2) ...
Page 16 - Identifying the UPS Front Panel
16 | Installation Identifying the UPS Front Panel Cover Latch Cover Latch LCD Panel Scroll Button (Up or Back) Select Button Scroll Button (Down or Forward) Figure 9. The Dell Tower UPS
Page 17 - Connecting the UPS Internal Battery; To ensure proper battery operation:
17 Installation | Connecting the UPS Internal Battery To ensure proper battery operation: 1 Verify that the UPS is off and unplugged. 2 Remove the UPS front cover (see Figure 10). Push the two cover latches to release the front cover and pull up. Figure 10. Removing the UPS Front Cover 3 Unscrew the...
Page 18 - Replace the metal battery cover.
18 | Installation NOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the unit or present any safety concern. 4 Connect the internal battery connector (see Figure 12). Figure 12. Connecting the Internal Battery Connector 5 Replace the metal batt...
Page 19 - External Battery Module Installation; To install the optional EBM:
19 Installation | External Battery Module Installation NOTE: A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and will not harm personnel. Insert the EBM cable into the UPS battery connector quickly and firmly. An optional EBM can be installed with 1000W and 1920/...
Page 20 - Plug the EBM cable into the UPS battery connector (see Figure 15).
20 | Installation 2 Install the battery connector cover under the EBM cable to provide strain relief (see Figure 14). Rotate the battery connector cover on its side and position under the EBM cable. Figure 14. Installing the Battery Connector Cover 3 Plug the EBM cable into the UPS battery connector...
Page 21 - Installing the UPS
21 Installation | Installing the UPS To install the UPS: 1 If you plan to use Dell UPS Management Software, connect your computer to the USB port usingthe supplied cable. For more information about communication options, see page 46. 2 Connect equipment to UPS 1 Connect communication cable from comp...
Page 22 - UPS Initial Startup; Verify that the internal batteries are connected.
22 | Installation UPS Initial Startup To start up the UPS: 1 Verify that the internal batteries are connected. 2 If an optional EBM is installed, verify that the EBM is connected to the UPS. 3 Verify that the power input to the UPS has adequate upstream overcurrent protection: Table 1. Minimum Upstr...
Page 25 - Plug the UPS power cord into a power outlet.; Press the
25 Installation | 4 Plug the detachable UPS power cord into the input connector on the UPS rear panel. 5 Plug the UPS power cord into a power outlet. The UPS front panel display illuminates. The Dell startup screen changes to the UPS statussummary screen. The UPS front panel display shows the flashi...
Page 26 - If there are no active alarms, a “No Active Alarms” message appears.
26 | Installation 7 On the UPS status summary screen, press the button to check for active alarms or notices.Resolve any active alarms before continuing. See “Troubleshooting” on page 59. If there are no active alarms, a “No Active Alarms” message appears. 8 Verify that the Normal icon appears on th...
Page 27 - Operation; UPS Startup and Shutdown
27 Operation | Operation This chapter contains information on how to use the UPS, including: S UPS startup and shutdown S Control panel and display functions S Retrieving the Event Log S Behavior on overload S Configuring load segments, battery settings, and automatic restart UPS Startup and Shutdow...
Page 28 - Starting the UPS on Battery; UPS Shutdown
28 | Operation Starting the UPS on Battery NOTE: Before using this feature, the UPS must have been powered by utility power with output enabled at least once. NOTE: Utility power cannot be present at startup. To start the UPS on battery: 1 Press the button on the UPS rear panel until the UPS beeps. ...
Page 29 - Control Panel Functions; There are three buttons on the control panel:
29 Operation | Control Panel Functions The UPS has a three-button graphical LCD with dual color backlight. Standard backlight is used tolight up the display with white text and a blue background. When the UPS has a critical alarm, thebacklight changes the text to dark amber and the background to amb...
Page 30 - Changing the Language; Startup Screen
30 | Operation To select an option: 1 When scrolling through the settings, the present setting displays for each selection. 2 Press the button to select the option. The current setting for the option flashes when selected. 3 Use the or buttons to toggle the available options. 4 Set the new option by...
Page 31 - Screen Locked; UPS Status
31 Operation | Screen Locked To lock a screen, press the button. The current view stays locked and does not automatically return to the default screen after time-out. When the screen is locked, the image of a key appears on the UPSstatus summary screen just to the left of the status icon. See Figure...
Page 34 - Event Log; See “Retrieving the Event Log” on page 40.; Measurements; Input voltage and frequency
34 | Operation Event Log The Event Log holds up to 50 events. You can scroll through the event screens, beginning with the mostrecent event. NOTE: The date format is dependent on the language selection. The first row of each event screen contains the date (MM/DD/YYYY) and time (hh:mm:ss) at which th...
Page 35 - Control Screens; Table 6 describes the available control screens.
35 Operation | Control Screens Table 6 describes the available control screens. Table 6. Control Screens Control Screens Description Battery Test Schedule Battery Test: yes | Cancel Battery test: no Starts a manual battery test. See “Testing Batteries” on page 53. Reset Error State Reset Alarms: yes...
Page 36 - Identification; Settings
36 | Operation Identification The identification screens display the following UPS information: S Type and model S Part number S Serial number S UPS firmware S Network Management Card firmware NOTE: The NMC firmware screen displays only if the Network Management Card is installed. See “Dell Network ...
Page 40 - Retrieving the Event Log
40 | Operation Retrieving the Event Log To retrieve the Event Log through the display: 1 Press the button for one second to go to the main menu selection and scroll down to the Event Log menu using the button. 2 Press the button to enter the Event Log list. 3 Scroll through the listed events, notice...
Page 41 - Configuring Load Segments; Controlling Load Segments Through the Display
41 Operation | Configuring Load Segments Load segments are sets of receptacles that can be controlled by the Dell UPS Management Software,the Dell Network Management Card, or through the LCD display, providing an orderly shutdown andstartup of your equipment. For example, during a power outage, you ...
Page 42 - Configuring Automatic Start Delay
42 | Operation Configuring Automatic Start Delay You can configure the load segment to turn on automatically after the utility power returns, if it wasshut down by: S The button S An external command with auto-restart option S Battery under voltage state S Automatic on battery shutdown command You c...
Page 43 - Configuring Automatic on Battery Shutdown
43 Operation | Configuring Automatic on Battery Shutdown If set to Off (default), the load segment turns off only when commanded manually by the button, an external command, or through the display (Control > Load Segments). If set to zero seconds (0s), the load segment turns off automatically whe...
Page 44 - Configuring Battery Settings; Configuring the UPS for an EBM
44 | Operation Configuring Battery Settings Configure the UPS settings for an installed EBM, including whether to run automatic battery tests andautomatic restart configuration. Configuring the UPS for an EBM If the UPS is not configured for the EBM, the UPS reports less battery time remaining on th...
Page 45 - Running Automatic Battery Tests; Configuring Automatic Restart
45 Operation | Running Automatic Battery Tests The automatic discharge test, enabled by default, runs during the transition from Float to Rest mode.After the test completes, the charge cycle restarts to completely charge the batteries and then continuesto Rest mode normally. The automatic test runs ...
Page 46 - This chapter describes:; RS-232 and USB Communication Ports
46 | Additional UPS Features Additional UPS Features This chapter describes: S Communication ports (RS-232 and USB) S Dell Network Management Card S Network transient protector S Dell UPS Management Software RS-232 and USB Communication Ports To establish communication between the UPS and a computer...
Page 48 - Remove the slot cover secured by two screws. Retain the screws.; Refer to the
48 | Additional UPS Features Dell Network Management Card (Optional) The Dell Tower UPS has one available communication bay, which supports the optional Dell NetworkManagement Card. See Figure 22 for the location of the communication bay. It is not necessary to shut down the UPS before installing a ...
Page 49 - Network Transient Protector; Connect the network cable to the jack labeled OUT.; Dell UPS Management Software; Each Dell Tower UPS ships with Dell UPS Management Software.
49 Additional UPS Features | Network Transient Protector The network transient protector, shown in Figure 23, is located on the rear panel and has jacks labeledIN and OUT. This feature accommodates a single RJ‐45 (10BaseT) network connector. NOTE: DO NOT connect any telephone or fax/modem equipment ...
Page 50 - UPS and Battery Care
50 | UPS Maintenance UPS Maintenance This chapter explains how to: S Care for the UPS and batteries S Transport the UPS S Store the UPS and batteries S Test the batteries S Update the UPS firmware UPS and Battery Care For the best preventive maintenance, keep the area around the UPS clean and dust‐f...
Page 51 - Transporting the UPS; Verify that the UPS is off and unplugged.
51 UPS Maintenance | Transporting the UPS NOTE: The internal UPS batteries MUST be disconnected before transportation. CAUTION: The following procedure should be performed or supervised by personnel knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from bat...
Page 53 - Storing the UPS and Batteries; Testing Batteries
53 UPS Maintenance | Storing the UPS and Batteries If you store the UPS for a long period, recharge the battery every 6 months by plugging the UPS into apower outlet. The batteries charge to 90% capacity in approximately 4 hours (8 hours for 500Wmodels). However, it is recommended that the batteries...
Page 54 - Updating the UPS Firmware; for
54 | UPS Maintenance Updating the UPS Firmware To keep the UPS firmware updated with the latest improvements and benefits, visit www.dell.com for updates. You can download the latest firmware version and the instructions for installing it.
Page 55 - Specifications
55 Specifications | Specifications This chapter provides the following specifications: S Model list S Dimensions and weights S Electrical input and output S Environmental and safety S Battery S UPS block diagram Table 10. Model List 100/120V Models 230V Models UPS Models 500T LV (H900N), 500W 1000T ...
Page 59 - Troubleshooting; Accessing Alarms and Conditions; Status summary screen:
59 Troubleshooting | Troubleshooting The Dell Tower UPS is designed for durable, automatic operation and issues alarms to alert youwhenever potential operating problems occur. Usually the alarms shown by the control panel do notmean that the output power is affected. Instead, they are preventive ala...
Page 60 - Event Log Menu; Typical Alarms and Conditions; Table 16 describes typical alarms and conditions.
60 | Troubleshooting Event Log Menu From the Event Log menu, you can access the last 50 events, which includes events, notices, andalarms, arranged from newest to oldest. Events are silent conditions that are recorded in the Event Log as status information, such as “Clock SetDone.” Events do not req...
Page 63 - Silencing the Alarm
63 Troubleshooting | Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Action Possible Cause Output Short Circuit (Alarm 58) Continuous Alarm The UPS has detected anabnormally low impedanceplaced on its output andconsiders it a short circuit. The UPS shuts down after five line c...
