Page 3 - Contents; Windows 8.1 Features
Contents 3 Contents Windows 8.1 Features 12 Signing in 12 Microsoft account 12 Local account 12 Locking and unlocking your computer 12 Accessing the desktop 13 Turning off your computer 13 Start screen and tiles 14 Apps 14 Closing an app 14 Snapping apps 14 More Information 15 Setting Up Your Comp...
Page 4 - About Your Computer; Power Adapter
4 Contents Setting Up Your Webcam 22 Integrated Webcam 22 External Webcam 22 Setting up Bluetooth 22 About Your Computer 23 Power Adapter 23 Battery 24Coin-Cell Battery 24 Touchpad 25Display 25 Touchscreen 25 3D 25 3D Camera 26 Keyboard 26 Physical Keyboard 27 Keyboard Backlight 27 On-Screen Keybo...
Page 6 - Using Your Computer; Charging the Battery
6 Contents Modem 42 Router 42 Network-Interface Controller (NIC) 42 Wireless Wide Area Network (WWAN) Adapter 43 Bluetooth 43 Near-Field Communication 43 Using Your Computer 44 Charging the Battery 44 Using your Keyboard 44 Keyboard Shortcuts 44 Keyboard Shortcuts — Windows 8.1/Windows RT 47 Custo...
Page 7 - Using Bluetooth; Ports and Connectors; DisplayPort 62; Software and Applications
Contents 7 Using Bluetooth 57 Pairing a Bluetooth device with your computer 57 Using the Webcam 58 Capturing a Still Image 58 Recording a Video 58 Selecting the Camera and Microphone 58 Ports and Connectors 59 Audio 59 Types of Audio Ports 59 USB 60 USB Ports 60 eSATA 61Visual Graphics Array (VGA)...
Page 8 - Restoring Your Operating System
8 Contents My Dell Downloads 66 My Dell 67 Downloading or Upgrading My Dell 67 Accessing My Dell 67 PC Checkup 67 Solution Station 68 Solution Station Offerings 69 Quickset 69 Installing Quickset 70 NVIDIA 3D Applications 70 Playing Games in 3D 70 Keyboard Shortcuts 71 DellConnect 72 Restoring You...
Page 9 - Dell DataSafe Local Backup
Contents 9 Dell DataSafe Local Backup 76 Dell DataSafe Local Backup 77 Dell DataSafe Local Backup Basic 77 Launching Dell DataSafe Local Backup 77 Creating system reinstall disks 77 Restoring your computer to a previous date or factory settings 77 Dell DataSafe Local Backup Premium 78 Upgrading to...
Page 10 - Troubleshooting 85
10 Contents Troubleshooting 85 Basic Troubleshooting Steps 85 Diagnostics 85 Pre-Boot System Assessment 85 Invoking PSA 85 Enhanced PSA 86 LCD BIST 87 Starting LCD BIST 87 Invoking ePSA 88 Beep Codes 89 BIOS 90 Changing BIOS Settings 90 Entering BIOS Setup Program 90 Resetting BIOS Password 91 Rem...
Page 12 - Signing in; Microsoft account; Local account; Locking and unlocking your computer
12 Signing in Windows 8.1 Features Signing in You can sign in to Windows 8.1 using either a Microsoft account or a local account. Microsoft account NOTE: To sign in using a Microsoft account for the first time, your computer must be connected to the Internet. Using a Microsoft account synchronizes...
Page 13 - Accessing the desktop; Turning off your computer; Charms
Accessing the desktop 13 Accessing the desktop To access the desktop interface — like in the previous versions of Windows — tap or click the Desktop tile on the Start screen. Turning off your computer On the Start screen, click or tap the power icon → Shut down. Charms Charms provide quick access ...
Page 14 - Start screen and tiles; Closing an app
14 Start screen and tiles Start screen and tiles Start screen provides access to apps, friends, files and folders, and so on. You can customize the Start screen by adding, resizing, or removing tiles. You can also move tiles around and group them together. Some of the tiles are automatically updat...
Page 15 - More Information
More Information 15 More Information You can get more information on Windows 8.1 and the new features using any of the following resources. • Help + Tips tile • dell.com/support • microsoft.com
Page 16 - Setting Up Your Computer; Connecting To The Internet
16 Setting Up Your Computer Setting Up Your Computer The setup procedure will vary according to your computer. For setup instructions specific to your computer or tablet, see the Quick Start Guide that shipped with your computer or at dell.com/support . Connecting To The Internet You can connect y...
Page 18 - Setting up Audio
18 Setting Up Your Computer Setting up Audio Dell laptops and tablets have built‑in speakers that support 2‑channel audio. To use the built‑in speakers, play the media and set the volume to your desired level.Dell computers and tablets also support a 3.5 mm audio port to allow you to connect exter...
Page 21 - Setting Up Your Printer
Setting Up Your Computer 21 Setting Up Your Printer You can connect a printer to your computer using USB. Some printers may also support Wi‑Fi and Bluetooth connection. NOTE: The features supported by your printer and the steps to install may vary depending on the printer model. For more informati...
Page 22 - Setting Up Your Webcam; Setting up Bluetooth
22 Setting Up Your Computer Setting Up Your Webcam Integrated Webcam The integrated webcam is present on the laptop display or external display. If you order the webcam along with your computer, the drivers and software are installed when you receive your computer. Use the media shipped with the c...
Page 24 - Battery; Coin‐Cell Battery
24 Battery Battery Batteries are mainly classified by their power ratings, such as 45 WHr, 65 WHr, and so on. The battery allows you to use your device when it is not connected to a power outlet.The life cycle of the battery is the number of time it can be discharged and recharged without affectin...
Page 25 - Touchpad; Display; Touchscreen
Touchpad 25 Touchpad A touchpad is available on most laptops and provides the functionality of a mouse. It has a touch-sensitive surface that senses the motion and position of your finger(s). You can use the touchpad to move the cursor, drag or move selected items, and click by tapping the surface...
Page 26 - D Camera; Keyboard
26 Keyboard 3D Camera 3D camera allows you to capture and stream three-dimensional images, making it possible to perceive distance, size, dimensions of objects through the built-in sensors. This enables enhanced interactivity during video conferencing, online gaming, and so on. Wireless Display Th...
Page 27 - Physical Keyboard
Keyboard 27 • Navigation keys for moving the cursor around in documents or windows: <Home>, <End>, <Page Up>, <Page Down>, <Delete>, <Insert>, and arrow keys Physical Keyboard Physical keyboards are used with laptop and desktop computers. Laptops generally have ...
Page 28 - On‐Screen Keyboard
28 Keyboard ]The backlit keyboard on Dell laptops have different lighting states. Press the <Fn> and the right-arrow key to toggle between the various lighting states. NOTE: Backlit keyboard may not be available on all computers. To check if backlit keyboard is available on your computer, se...
Page 29 - Service Tag and Express‐Service Code; Locating the Label on Your Computer
Service Tag and Express‑Service Code 29 Service Tag and Express‑Service Code You can find the Service Tag and the Express-Service Code of your computer using one of the following: • Label on the computer or tablet • My Dell tile or My Dell software on your computer. For more information, see “My D...
Page 30 - Storage Device; Internal Storage Devices
30 Storage Device Storage Device Storage devices allow you to store data for later use. Storage devices can be internal or external. Most storage devices store data till you manually delete the data. Examples of storage devices are hard-disk drives (HDD), solid-state drives (SSD), optical-disc dri...
Page 33 - Memory Module
Memory Module 33 Memory Module A memory module stores temporary data that your computer needs to perform tasks. Any file or application loads in the memory modules before you can open or use them. Memory modules are categorized based on their capacity (in GB) and speed (in MHz). Faster and higher ...
Page 34 - System Board
34 System Board System Board A system board forms the central part of computers. All other devices connect to the system board to be able to interact with each other. The system board holds various controllers and connectors that help in exchange of data among various components of the computer. A...
Page 35 - Chipset
Chipset 35 Chipset The chipset controls the components on the system board and allows communication between various components. Generally, the chipset is part of the system board, however, with some new generation processors, the chipset may be integrated in the processor. Processor Processors rec...
Page 36 - Computer Fan
36 Computer Fan Computer Fan A computer fan cools the internal components of a computer by expelling hot air from the computer. Computer fans are commonly used to cool components that have high power consumption and thus generate a high amount of heat. Keeping the components cool helps in protecti...
Page 37 - Video Card
Video Card 37 Video Card Video cards process graphics data and send video output to a display device such as a monitor or projector.Video cards can be of two types: • Integrated — Often referred to as on-board video card, it is integrated on the system board. In some computers, the video card is i...
Page 38 - TV Tuners
38 TV Tuners TV Tuners You can use TV tuners to watch television on your computer. TV tuners are available for desktop and laptop computers as internal or external devices. NOTE: TV Tuners are not supported in all computers. Internal • PCI-E • PCI External • USB • PC Card • ExpressCard TV tuners a...
Page 39 - Speakers
Speakers 39 Speakers Laptops and tablets have built-in speakers for audio output. Desktops also have a built-in speaker, however, they are used only to produce beeps to indicate errors or failures.You can also connect external speakers to your computer or tablet. Speakers may support 3.5 mm audio ...
Page 40 - Webcam; Network
40 Webcam Webcam A webcam allows you to capture videos and photos, and can also be used for video calls. Your display may have a built-in webcam or you can connect external webcam to your computer. Camera quality is mainly defined by the number of pixels it can capture.To use the webcam, you must ...
Page 42 - Modem
42 Network Modem Modems allow you to connect your computer or router to the internet. Modems can be analog (dial-up) or digital (DSL or Cable). DSL or cable modems are generally provided by your internet service provider. • Dial-up modem — Electronic devices that convert analog phone signals into ...
Page 43 - Wireless Wide Area Network (WWAN) Adapter
Network 43 Wireless Wide Area Network (WWAN) Adapter Wireless Wide Area Network (WWAN) controllers allow wireless connectivity through cellular tower technology. This technology is mainly available on phones, tablets, and business-class laptops. A SIM card and a service contract may be required fo...
Page 44 - Using your Keyboard; Keyboard Shortcuts
44 Charging the Battery Using Your Computer Charging the Battery Connect the power adapter to your computer or tablet to charge the battery. The battery is charged while the computer or tablet is in use or turned off. The internal circuitry of the battery prevents it from overcharging. NOTE: If th...
Page 47 - Keyboard Shortcuts — Windows 8.1/Windows RT
Using your Keyboard 47 Keyboard Shortcuts — Windows 8.1/Windows RT This table provides some keyboard shortcuts specific to Windows 8.1 and Windows RT. These keyboard shortcuts are in addition to the keyboard shortcuts that are already available in earlier versions of the Windows. Windows key and s...
Page 48 - Customizing Your Keyboard
48 Using your Keyboard Windows key, <Ctrl>, and <Tab> Cycle through open apps (except desktop apps) and snap them as they are cycled. Windows key, <Shift>, and <Tab> Cycle through open apps (except desktop apps) in the reverse order. Windows key, <Shift>, and <.>...
Page 49 - Changing Keyboard Input Language
Using your Keyboard 49 Windows 7 1. Click Start → Control Panel . 2. If your Control Panel is displayed by Category , click on the View by: drop‑down menu and select Small icons or Large icons . 3. Click Keyboard . 4. Adjust the keyboard settings you want to change and click OK to save the setting...
Page 50 - Using Numeric Keypad on a Laptop; Using Your Touchpad
50 Using Your Touchpad Using Numeric Keypad on a Laptop 1 Numeric Keypad Your laptop may have a numeric keypad integrated into the keyboard. The keypad corresponds to the keypad of an extended keyboard. • To type a number or symbol, press and hold <Fn> and press the desired key. • To enable ...
Page 51 - Touchpad Gestures
Using Your Touchpad 51 Touchpad Gestures NOTE: Some touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by double‑clicking the touchpad icon in the notification area. Your computer may support Scroll, Zoom, Rotate, Flick, and Quick Launch ge...
Page 54 - Using Your Touchscreen; Touchscreen Gestures
54 Using Your Touchscreen Quick Launch Allows you to open your favorite applications. Tap three fingers on the touchpad to launch the pre‑configured application. NOTE: Use the touchpad configuration tool to choose the application to be launched. Using Your Touchscreen NOTE: Avoid using the touchsc...
Page 57 - Pairing a Bluetooth device with your computer
Using Bluetooth 57 Using Bluetooth You can connect (pair) Bluetooth devices such as mice, keyboard, headsets, phones, TV, and so on. For details on pairing the device with your computer, see the documentation of the device. NOTE : Make sure that you have Bluetooth drivers installed on your compute...
Page 58 - Using the Webcam; Capturing a Still Image; Recording a Video
58 Using the Webcam Using the Webcam If your computer or display has a built‑in webcam, the drivers are installed and configured at the factory. The webcam gets activated automatically when you start a video chat or video capture application.You can also use Dell Webcam Central (Windows 7 only) to...
Page 59 - Audio; Types of Audio Ports
Audio 59 Ports and Connectors Audio Audio connectors allow you to connect speakers, headphones, microphones, sound systems, amplifiers, or TVs audio output. NOTE: Your computer may not support all the audio ports. For information on the ports available on your computer, see the Quick Start Guide t...
Page 60 - USB; USB Ports
60 Audio Side-surround sound port — Connect left/right speakers. RCA S/PDIF port — Transmits digital audio without the need of analog audio conversion. Optical S/PDIF port — Transmits digital audio, using optical signals, without the need of analog audio conversion. USB Universal Serial Bus (USB) ...
Page 61 - USB Standards; eSATA
eSATA 61 USB Standards USB 3.0 — This is also referred to as SuperSpeed USB. This port supports data transmission speed of up to 4.8 Gbps and is backward compatible with older USB standards. USB 2.0 — Referred to as Hi‑Speed USB, it provides additional bandwidth for multimedia and storage applicat...
Page 62 - DisplayPort
62 Visual Graphics Array (VGA) Visual Graphics Array (VGA) Visual Graphics Array (VGA) allows you to connect to monitors, projectors, and so on.You can connect to a HDMI or DVI port using a VGA port by using the VGA to HDMI or VGA to DVI adapters. Digital Visual Interface (DVI) Digital Visual Inte...
Page 63 - Advantages of DisplayPort; HDMI; Advantages of HDMI
HDMI 63 Advantages of DisplayPort • Supports high resolutions and high refresh‑rates • Supports 3D transmission • Supports multiple display‑devices simultaneously • Supports HDCP • Supports plug‑and‑play adapters that allow you to connect displays using older connection standards such as DVI, HDMI...
Page 64 - Micro HDMI
64 S/PDIF Micro HDMI Micro High Definition Multimedia Interface (HDMI) provides digital connection between your computer and portable devices such as smart phones, laptops, and so on. This connector resembles the micro‑USB connector found on most smartphones. S/PDIF S/PDIF is a standard for transf...
Page 65 - Computrace
Computrace 65 Software and Applications Computrace Computrace allows you to track computers as they change hands or move around an organization, and helps to prevent theft and recover lost or stolen computers.A Computrace‑enabled computer that can access the Internet communicates regularly with th...
Page 66 - Enabling Computrace; Getting Help on Computrace; My Dell Downloads
66 My Dell Downloads Enabling Computrace 1. Turn on (or restart) your computer. 2. When the DELL logo appears, press <F2> immediately to enter BIOS setup program. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop; then, shut ...
Page 67 - My Dell; Downloading or Upgrading My Dell; PC Checkup
My Dell 67 My Dell My Dell is a one‑stop control panel for system tools and diagnostics. You can use My Dell to find your computer’s Service Tag, Express Service Code, system information, warranty status, and so on. It provides access to online tools, Dell technical support links, Dell customer su...
Page 68 - Solution Station
68 Solution Station ‑ Backup and Recovery — Access system recovery tools that allow you to: ‑ Create a Dell Factory Image Restore file on your computer to restore your computer at a later point. ‑ Create a Backup and Recovery media. ‑ System Performance Improvement Offers – Acquire software and ha...
Page 69 - Quickset
Quickset 69 Solution Station Offerings Type Offerings Warranty and ongoing care Extend warranty or service contactDell Tech Concierge Installations and setup Computer setupWireless‑network setupSoftware installationWindows operating‑system installationInternal‑hardware upgradesTV and home theater ...
Page 70 - Installing Quickset; NVIDIA 3D Applications
70 NVIDIA 3D Applications Installing Quickset Quickset is pre‑installed on a new Dell computer. If you need to reinstall Quickset, download it from the Dell support website at dell.com/support . NOTE: If you restore your computer using PC Restore or a similar application, Quickset is restored as w...
Page 72 - DellConnect
72 DellConnect DellConnect DellConnect is an online tool that allows a Dell agent to access your computer (under your supervision) to remotely diagnose and resolve issues on your computer. It allows an technical support representative to interact with your computer with your permission.A DellConne...
Page 73 - System Recovery Options
System Recovery Options 73 Restoring Your Operating System System Recovery Options You can restore the operating system on your computer using one of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all files on your computer. If pos...
Page 74 - Dell Backup and Recovery; Dell Backup and Recovery Basic
74 Dell Backup and Recovery Dell Backup and Recovery NOTE: Dell Backup and Recovery option is available only in Windows 8.1. Dell Backup and Recovery has two versions: • Dell Backup and Recovery Basic • Dell Backup and Recovery Premium Features Basic Premium Restore your system back to factory sta...
Page 75 - Dell Backup and Recovery Premium
Dell Backup and Recovery 75 Creating System Reinstall Discs 1. Launch Dell Backup and Recovery. 2. Click Bootable Backup tile. 3. Click Factory Backup. 4. Select USB Flash Drive or Discs , and then click Continue . 5. Follow the instructions on the screen. Restoring Your Computer 1. Launch Dell Ba...
Page 77 - Dell DataSafe Local Backup Basic
Dell DataSafe Local Backup 77 Dell DataSafe Local Backup Features Basic Premium Restore your system back to factory state Create system reinstall disks on DVD or USB media Full system backup and restore to a previously saved point in time X File and folder backup and restore to a previou...
Page 78 - Dell DataSafe Local Backup Premium
78 Dell DataSafe Local Backup Dell DataSafe Local Backup Premium NOTE: If you ordered Dell DataSafe Local Backup Premium at the time of purchase, it may be pre-installed on your computer. Upgrading to Dell DataSafe Local Backup Premium 1. Launch Dell DataSafe Local Backup. 2. Click UPGRADE NOW! Re...
Page 79 - Dell Factory Image Restore
Dell Factory Image Restore 79 Dell Factory Image Restore CAUTION: Using the Dell Factory Image Restore option permanently removes any programs or drivers installed after you received your computer. Prepare backup media of applications you need to reinstall before using Dell Factory Image Restore.N...
Page 81 - System Restore
System Restore 81 System Restore CAUTION: Backup data files regularly. System Restore does not monitor or recover your data files. System Restore is a Microsoft Windows tool that helps you undo software changes to your computer without affecting your personal files like documents, photos, emails, ...
Page 82 - Windows 7
82 System Restore Windows 7 Using System Restore 1. Click Start . 2. In the search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue ; otherwise, contact the administrator of the computer....
Page 83 - Operating System Disc; System Reinstall Discs
Operating System Disc 83 Operating System Disc CAUTION: Reinstalling the operating system using the operating system disc permanently deletes all data and software from your computer.NOTE: The Operating System disc is optional and may not ship with your computer. You can use the Operating System d...
Page 85 - Troubleshooting; Basic Troubleshooting Steps; Diagnostics; Pre-Boot System Assessment
Basic Troubleshooting Steps 85 Troubleshooting Basic Troubleshooting Steps This section lists some basic troubleshooting steps you can use to resolve common issues with your computer. • Make sure your computer is switched on and all the components are receiving power. • Make sure all the cables ar...
Page 86 - Enhanced PSA
86 Diagnostics 3. Select Diagnostics and press <Enter>. 4. Follow the instructions on the screen to complete the test. If a component fails the test, the test stops, the computer beeps, and an error code is displayed. Note the error code(s) and search for solutions at dell.com/support or con...
Page 87 - LCD BIST
Diagnostics 87 The status area has four tabs: • Configuration — Displays detailed configuration and status information about all devices that can be tested using ePSA. • Results — Displays all tests that are executed, their activity, and results for each test. • System Health — Displays the status...
Page 90 - BIOS; Changing BIOS Settings
90 Changing BIOS Settings BIOS BIOS stores hardware information about your computer and passes on the information to the operating system when the computer boots up. You can make changes to the basic hardware settings stored in the BIOS using BIOS setup program.You can use BIOS setup program to: •...
Page 91 - Resetting BIOS Password; Remove the CMOS Battery
Resetting BIOS Password 91 Resetting BIOS Password BIOS passwords are used to add extra security to computers. You can configure your computer to prompt for a password when booting or when entering BIOS setup program.Use one of the following methods, depending on your computer type, to reset lost ...
Page 92 - Changing the Boot Sequence; Using Boot Menu
92 Changing the Boot Sequence Changing the Boot Sequence You may need to change the boot sequence to boot from a device other than your default device, for example when reinstalling the operating system or, using a recovery disc or USB drive.You can select the boot order using the Boot Menu or the...
Page 93 - Getting Help
Getting Help 93 Getting Help and Contacting Dell Getting Help You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Accessing Windows Help and Support Windows 8.1 Open the Search charm, type Help and Support i...
Page 94 - References; Computer Maintenance
94 Computer Maintenance References Computer Maintenance It is recommended that you perform the following tasks to avoid general computer problems: • Provide direct access to a power source, adequate ventilation, and a level surface to place your computer. • Do not block, push objects into, or allo...
Page 95 - Configuring Power Settings
Power Management 95 • Hybrid sleep — Hybrid sleep is a combination of sleep and hibernation. It puts any open documents and programs in memory and on your hard disk, and then puts your computer into a low-power state so that you can quickly resume your work. When hybrid sleep is turned on, putting...
Page 96 - Improving Battery Life
96 Power Management Configuring the Power Button Behavior To configure the power button behavior: Windows 8.1 1. Right-click anywhere on the Start screen. 2. Click All apps at the bottom-right corner of the screen. 3. Under Windows System , click Control Panel . 4. If your Control Panel is display...
Page 98 - Migration Tips
98 Migration Tips Dell Desktop Mode If you primarily use your computer with the power adapter connected, you can enable the desktop mode to moderate the extent to which your battery is charged. This reduces the number of charge/discharge cycles and improves battery life.Your Dell laptop automatica...
Page 99 - Ergonomic Instructions
Ergonomic Instructions 99 Ergonomic Instructions CAUTION: Improper or prolonged keyboard use may result in injury.CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, use the ergonomic guidelines when setting up and using your compu...
Page 100 - Dell and the Environment
100 Dell and the Environment 1 monitor at or below eye level 4 feet flat on the floor 2 monitor and keyboard positioned directly in front of the user 5 arms at desk level 3 monitor stand 6 wrists relaxed and flat NOTE: For the latest ergonomic instructions, see dell.com/regulatory_compliance . Del...
Page 102 - Regulatory Compliance Policy; Contact Details for Regulatory Compliance Web site
102 Regulatory Compliance Policy Regulatory Compliance Policy For complete details, visit dell.com/regulatory_compliance . Contact Details for Regulatory Compliance Web site For any questions related to Product Safety, EMC or Ergonomics, send an e-mail to [email protected] . Additional Compliance ...