Dell E23S Series - Manual

• The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools. Figure 2. LCD Panel Features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves t...

Option Description Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL. This is useful when trying to match an LCD message with an SEL entry.Select Simple to display LCD error messages in a simplified user-friendly description. See System Error...

Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identifying drive or preparing for removal Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ...

State Name Slot/Device State Status LED (Green) Status LED (Amber) Device identify (blink) The device is identifying the slot location or is indicating the device has received a Prepare for Removal command from the host operating system. On for 250 msecOff for 250 msec Off Device failed The host ope...

Item Indicator, Button, or Connector Icon Description 4 Serial connector Allows you to connect a serial device to the system. 5 USB connectors (2) Allows you to connect USB devices to the system. The ports are USB 2.0-compliant. 6 PCIe expansion card slots (8 or 10 depending on the I/O risers instal...

Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maxim...

Power Indicator Pattern Condition Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correc...

• For more information on the system and how-to videos, scan the Quick Resource Locator (QRL) available on your system. NOTE: Download the QRL application from your mobile platform to enable the application on your mobile device. • Always check for updates on dell.com/support/manuals and read the up...

2 Using The System Setup and Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options.The following keystrokes provide access to system features during startup: Keystroke Description <F2> Opens the System Setup page. <F10> Enters System Services...

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots...

System Setup Options System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC setti...

Menu Item Description Adjacent Cache Line Prefetch Allows you to optimize the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can disable this option for applications that require high utili...

Menu Item Description NOTE: This option is displayed only if IDSDM is installed on the system board. Integrated Network Card 1 Allows you to enable or disable the integrated network card 1. By default, the Integrated Network Card 1 option is set to Enabled. OS Watchdog Timer Allows you to enable or ...

Menu Item Description Redirection After Boot Allows you to enable or disable to the BIOS console redirection when the operating system is loaded. By default, the Redirection After Boot option is set to Enabled. System Profile Settings Screen Menu Item Description System Profile Allows you to set the...

System Security Screen Menu Item Description Intel AES-NI The Intel AES-NI option improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default. System Password Allows you to set the system password....

Miscellaneous Settings Menu Item Description System Time Allows you to set the time on the system. System Date Allows you to set the date on the system. Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes. Keyboard NumLock Allows you to set whether the sys...

To assign a system and/or setup password: 1. To enter System Setup, press <F2> immediately after a power-on or reboot. 2. In the System Setup Main Menu, select System BIOS and press <Enter>.The System BIOS screen is displayed. 3. In the System BIOS screen, select System Security and pres...

Using Your System Password To Secure Your System NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password. 1. Turn on or reboot your system. 2. Type your password and press <Enter>. When Password Status is Locked, type the password and...

Menu Item Description Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Boot From File Sets a one-time boot option not included in the boot option list. Embedded System Management The Dell Lifecycle Controller provides advanced embedded systems management th...

3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • 10 in-lb. torque tool • Wrist grounding strap connected to ground You may need the following tools for assembling cable...

Figure 9. Removing and Installing the Front Bezel 1. release latch 2. front bezel 3. locking hooks Installing The Front Bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the chassis. 3. Secure the bezel with the keylock. Opening And Closing The System W...

Opening The System NOTE: It is recommended that you always use a static mat and static strap while working on components inside the system. 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Rotate the latch release lock counter clockwise to the...

Inside The System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not ...

Figure 12. Removing and Installing the Chassis Intrusion Switch 1. chassis intrusion switch 2. NDC riser (riser 1) 3. chassis intrusion switch cable Cable Management Tray The cable management tray is located above the processor heat sinks. It is used to route and manage the cables connecting the sto...

Figure 13. Removing and Installing the Cable Management Tray 1. cable tray slot (4) 2. cable tray hook (4) 3. cable tray cover 4. cable tray cover release tab 5. cables (routed) Installing The Cable Management Tray 1. Position the cable management tray above the processor heat sinks. 2. Lower the ca...

• Memory modules must be identical in size, speed, and technology. • DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 ...

Removing A Memory-Riser Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing ...

Figure 16. Removing and Installing the Memory Riser 1. memory riser handle 2. memory riser handle lock 3. memory riser guide Installing A Memory Riser 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. 3. If applicabl...

6. Press the handle down by pushing on the blue touch points and sliding the handle lock until it clicks into the locked position. NOTE: If the memory riser is not aligned with the riser guide, the memory riser will not slide smoothly into the slot. If the memory riser handle does not move down, che...

Figure 18. Ejecting The Memory Module 1. memory module 2. memory-module socket ejectors (2) 3. memory-module socket 7. If a memory module or a memory-module blank is installed in the socket, remove it. NOTE: Retain the removed memory-module blank(s) for future use. Figure 19. Removing The Memory Mod...

13. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.14. Press <F2> to enter the System Setup, and check the memory settings. The system should have already changed the value to reflect the newly installed memory. 15. If the value is inco...

Figure 21. Removing and Installing the Memory Riser and Fan Cage 1. memory riser and fan cage handle 2. fan cage 3. memory riser and fan cage back handle 4. handle lock 5. cage guides on the side of the chassis Installing The Memory Riser And Fan Cage NOTE: Before installing the memory riser and fan...

6. Install cooling fans. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Hard Drives All hard drives connect to the system board through the hard-drive backplane. Hard drives are supplied in hot-swappable hard-drive ca...

Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. 1. From the management software, prepare the hard drive for removal. Wait until the indicators on the hard-...

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered on, the hard drive automatically begins to reb...

Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Dama...

Figure 25. Removing and Installing the Optical Drive 1. ejector-handle button 2. optical drive sled 3. ejector handle Installing The Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in you...

WARNING: Do not place any physical obstructions in the front or rear of the chassis. This may cause a decrease in airflow, resulting in an over-heating condition. Removing A Cooling Fan WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Ex...

Figure 27. Removing and Installing the Fan Tray 1. fan tray connector 2. fan tray Installing The Fan tray 1. Align the fan tray with the connector and the screw holes on the system board. 2. Lower the fan tray and ensure that the fan tray connector engages with the connector on the system board. 3. ...

Replacing The Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing...

Expansion Card Installation Guidelines Your system supports third Generation 10 PCIe expansion card slots that include one dedicated slot for PERC 9 storage card and one dedicated riser-slot for Network Daughter Card (NDC).Slot 1 connector functions as an x8 connector and can be extended as two x4 s...

Table 4. Expansion Card Installation Order Card Priority Card Type Form Factor Slot Priority (Two Processors) Slot Priority (Four Processors) Max Allowed 1 Internal Storage (Integrated Slot) Full Height 4 4,7 2 2 External Storage Full Height 1*, 3, 4, 5, (1/1)*, (2/2)* (1/9)^, (2/10)^, 1*, 3, 4, 5, ...

To remove the left expansion card riser blank: 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. 3. Slide the left riser blank to the left pressing on the metal tab. 4. Lift the riser blank up and away from the syste...

3. Align the left riser blank with the corresponding slot on the back of the chassis. 4. Press down and slide the blank to the right to lock it in place and replace the PCI retention rocker. Removing The Right Expansion Card Riser Blank CAUTION: Many repairs may only be done by a certified service t...

Installing An Expansion Card Into The Expansion-Card Riser 2 and 3 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

5. Close the system. 6. If applicable, reconnect the external cables to the IO card. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Network Daughter Card The Network Daughter Card (NDC) contains the complete NIC subsystem, it replaces the...

Figure 36. Removing and Installing the Network Daughter Card 1. NDC panel 2. I/O riser card 3. NDC connector on the I/O riser card 4. screw (2) 5. network daughter card Installing The Network Daughter Card CAUTION: Many repairs may only be done by a certified service technician. You should only perf...

Replacing An SD vFlash Card 1. Locate the vFlash media slot on the system. 2. To remove the SD vFlash card, push inward on the card to release it, and pull the card from the card slot. Figure 37. Removing and Installing the SD vFlash Card 1. SD vFlash card 2. SD vFlash card slot 3. To install the SD...

Figure 38. Removing and Installing the Internal Dual SD Module 1. connector on the I/O card 2. internal dual SD module 3. blue pull tab Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple ...

Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

Installing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing...

9. Close the system. 10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 40. Removing and Installing the Integrated Storage Controller Card 1. SAS cable connector 2. storage controller card battery 3. storage controller card 4. clamp 5...

7. Close the clamp. 8. Install the NDC riser. 9. If applicable, reinstall the left expansion card riser. 10. Close the system.11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. RAID Battery Removing a RAID Battery CAUTION: Many repairs may o...

Installing The RAID Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing th...

5. Press the heat sink release tabs located at the back of the blank. 6. Lift the heat sink blank out of the system. Figure 42. Removing and Installing the Heat Sink Blank 1. heat sink blank 2. processor blank Installing A Heat Sink Blank CAUTION: Many repairs may only be done by a certified service...

Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is n...

Figure 45. Removing and Installing a Processor 1. processor socket-release lever 2. processor 3. processor shield 4. processor socket-release lever 5. notches in processor 6. socket keys 7. pin 1 indicator 8. ZIF socket NOTE: After removing the processor, place it in an antistatic container for reus...

NOTE: If you are installing two processors, they must be installed in socket CPU1 and CPU2. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. When disconnected from the power source, press and hold the power button for three seconds to ...

Figure 46. Removing and Installing an AC Power Supply 1. connector 2. power supply 3. release latch 4. power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized ...

Wiring Instructions For A DC Power Supply Your system supports up to two –(48–60) V DC power supplies (when available). WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC p...

3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut equipped with a locking washer. Figure 47. Assembling and Connecting the Safety Ground Wire 1. safety ground wire 2. grounding post 3. locking washer 4. spring washer 5. #6-32 nut Assembling The DC In...

Figure 48. Assembling the DC Input Power Wires 1. DC power socket 2. rubber cap 3. captive screws (2) 4. DC power connector 5. wire –48 V 6. wire RTN 7. grounding wire Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all conne...

Figure 49. Removing and Installing a DC Power Supply 1. connector 2. power supply 3. power supply status indicator 4. release latch 5. power supply handle Installing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to D...

Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. 1. Hold the power supply blank and disen...

Removing The Power Supply Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing ...

Figure 52. Removing and Installing the Power Distribution Board 1. screw (3) 2. power distribution board 3. power supply bay (left) 4. power supply bay (right) Installing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform tr...

Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to serv...

6. Pull and remove the SAS expander daughter card sled out of the system chassis. Figure 66. Removing and Installing the SAS Expander Daughter Card 1. SAS expander daughter card sled 2. release tab (2) Installing The SAS Expander Daughter Card 1. Press the two release tabs inwards to release the loc...

NOTE: Note the routing of the cables on the side of the system as you remove them from the control panel board. You must route these cables properly when you replace them inside the shim stock pieces to prevent them from being pinched or crimped. 4. Using a Phillips screwdriver, remove the two screw...

4. Close the system. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. System Board Removing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repair...

Figure 68. Removing and Installing the System Board 1. release pin 2. system board Installing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as direc...

4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

6. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system. 7. Power down all attached USB devices and disconnect them from the system. 8. Reboot the system and, if your keyboard is functioning, enter the System Setup. Verify tha...

• Memory riser and fan cage • Processor(s) and heat sink(s) 4. Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3. 6. Close the system. 7. Turn on the system and attached peripherals.If the system does not start properly, see Getting Help . 8. If t...

Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...

• The expansion card installation guidelines have not been followed. Troubleshooting Cooling Fans CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the on...

14. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known good memory module. 15. Open the system.16. Remove the memory risers.17. To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM so...

CAUTION: If the Internal SD Card Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup, you must follow the instructions in step 4 through step 7 to avoid loss of data. NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the sy...

a. Restart the system and press <F10> during system startup to run the Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.See the Lifecycle Controller documentation or online help for information on RAID configuration. b. Ensure that the hard d...

Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicin...

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 4–6). The passwor...

System Board Connectors Figure 69. System Board Jumpers and Connectors Item Connector Description 1 J_VIDEO VGA connector 2 JA_IDRAC_RG45 IDRAC connector 3 INT_STORAGE/ J_PERC Integrated storage controller card connector 4 J_PCIE_SLOT1 Left I/O Riser Connector (Optional) 5 IO_RISER1/J_NDC_RISER NDC ...

Item Connector Description 1 J_SAS_A SAS A connector 2 J_XCEDE_SAS1 SAS 1 connector 3 J_XCEDE_SAS2 SAS 2 connector 4 J_SAS_B SAS B connector 5 J_SAS_A SAS A connector 6 J_XCEDE_SAS1 SAS 1 connector 7 J_XCEDE_SAS2 SAS 2 connector 8 J_SAS_B SAS B connector Disabling A Forgotten Password The system's s...

7 Technical Specifications Processor Processor type Two or Four Intel Xeon Processor E7-8800/4800/2800 v2 product family Power AC Power Supply (per power supply) Wattage 750 W, 1100 W, or 1600 W (when available) NOTE: Your system supports a maximum of two 1600 W power supplies. Heat dissipation NOTE...

8 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management softw...

Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and prom...

9 Getting help Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and pr...