Dell E19S - Manual

Hard-Drive Indicator Patterns Figure 4. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains...

Back-Panel Features And Indicators Figure 5. Back-Panel Features and Indicators—Redundant Power Supply Unit Chassis Figure 6. Back-Panel Features and Indicators—Non-Redundant Power Supply Unit Chassis Item Indicator, Button, or Connector Icon Description 1 PCIe expansion card slot 1 Connects a PCI E...

Item Indicator, Button, or Connector Icon Description the front and the system status indicator on the back blink until one of the buttons is pushed again.Press to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to ente...

Power Indicator Pattern Condition CAUTION: AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies, which support only 220 V. When two identical power supplies receive different input voltages, they can output different wattages, and trigger a mism...

Diagnostic Indicator Pattern Condition Green A valid power source is connected to the power supply and the power supply is operational. Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this do...

2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options.The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup. <F10> Enters System Services, wh...

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots...

System Setup Options System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC setti...

Menu Item Description Internal SD Card Port Enables or disables the system’s internal SD card port. By default, Internal SD Card Port option is set to On. NOTE: This option is displayed only if IDSDM is installed on the system board. Internal SD Card Redundancy If set to Mirror mode, data is written...

Menu Item Description NOTE: Only Serial Device 2 can be used for SOL. To use console redirection by SOL, configure the same port address for console redirection and the serial device. Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the baud ...

Menu Item Description Memory Operating Voltage Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets the system voltage to the optimal setting based on the DIMM capacity and the number of DIMMs installed. By default, the Memory Operating Voltage option is set ...

Menu Item Description AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last. AC Power Recovery Delay Allows you to set how the system supports staggering of power up after AC power is restored to th...

Assigning A System And/Or Setup Password NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see System Board Jumper Settings. You can assign a new System Password and/or Setup Password or change an exis...

4. In the System Security screen, verify that Password Status is Unlocked. 5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>. 6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>. NOT...

UEFI Boot Menu Menu Item Description Select UEFI Boot Option Displays the list of available UEFI boot options (marked with asterisks), select the boot option you wish to use and press <Enter>. Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Boot From...

3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #1 and #2 Phillips screwdrivers • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for asse...

2. keylock 3. front bezel 4. locking hook Removing The Front Bezel 1. Unlock the keylock at the left end of the bezel. 2. Lift the release latch next to the keylock. 3. Rotate the left end of the bezel away from the front panel. 4. Unhook the right end of the bezel and pull the bezel away from the s...

Figure 12. Opening and Closing the System 1. system cover 2. latch 3. latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis. 3. Push down the latch...

Figure 14. Inside the System—Non-Redundant Power Supply Unit Chassis 1. cooling shroud 2. expansion-card latch 3. power supply (non-redundant) 4. expansion-card riser 2 5. expansion card 6. expansion-card latch 7. expansion-card riser 1 8. heat sink for processor 1 9. DIMMs (12) 10. cooling fans (6)...

Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing th...

Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing ...

System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population 256 32 8 4R x4, 1066 MT/s A1, A2, A3, A4, B1, B2, B3, B4 384 32 12 4R x4, 1066 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6 Removing Memory Modules WARNING: The memory modules are hot to the ...

Figure 18. Removing The Memory Module 1. memory module/memory-module blank 7. Install the cooling shroud. 8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Memory Modules WARNING: The memory modules are hot to...

CAUTION: To prevent damage to the memory-module socket during installation, apply pressure at both ends of the memory module evenly. Do not apply pressure to the center of the memory module. 7. Press down on the memory module with your thumbs until the memory module snaps into place. Figure 19. Inst...

Figure 21. Hard-Drive Blank Installation Sequence Removing A Dual Slot Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed. NOTE: Systems configured for software RAID support only four hard drives. The remaining hard-drive slo...

Figure 22. Removing and Installing A Dual Slot Hard-Drive Blank 1. dual slot hard-drive blank 2. release tabs (2) Installing A Dual Slot Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the dual slot hard-drive blank into the hard-drive slot, and push it until the release tabs cli...

Figure 23. Removing and Installing a Hot-Swap Hard Drive 1. release button 2. hard drive 3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...

Optical Drive (Optional) Removing The Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Da...

Installing The Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

Figure 28. Removing and Installing a Cooling Fan 1. cooling fans (6) 2. cooling fan release tab 3. cooling fan cable connector 4. cooling fan connector on the system board Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troub...

3. Remove the cooling shroud. 4. Align the fan with the cable end of the fan toward the system board. 5. Lower the fan into the fan bracket until it clicks into position. 6. Connect the fan's power cable to the power connector on the system board. 7. Route the cable through the cable holders on the ...

Figure 29. Replacing the Internal USB Key 1. USB memory key connector 2. USB memory key Expansion Cards And Expansion-Card Risers NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is disp...

Table 4. Expansion-Card Installation Priority for Riser 2 Card Priority Card Type Slot Priority Max Allowed 1 External RAID 4, 3, 2 1 2 CNAs 4, 3, 2 3 3 10 Gb NICs 4, 3, 2 3 4 FC8 HBA 4, 3, 2 3 5 FC4 HBA 4, 3, 2 3 6 1 Gb NICs 4, 3, 2 3 7 Non-RAID 4, 3, 2 3 8 FC16 HBA 4, 3, 2 3 Removing An Expansion ...

Figure 31. Removing and Installing the Expansion Card from Expansion-Card Riser 2 1. riser 2 2. expansion-card latch 3. expansion card Installing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as ...

8. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 9. Slide the expansion-card latch into position. 10. If applicable, connect cables to the expansion card.11. Close the system.12. Reconnect the system to its electrical outlet and turn the syst...

Figure 33. Removing and Installing the Expansion-Card Riser 2 1. expansion-card riser 2 2. connector 3. riser guide pins (2) Installing Expansion-Card Risers CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as author...

Removing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing ...

Figure 34. Removing and Installing the iDRAC Ports Card 1. expansion-card riser 1 2. iDRAC Ports card 3. iDRAC Ports card alignment slot Installing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repair...

6. Holding the card by its edges, position the card so that the card-edge connector aligns with the iDRAC Ports card connector. 7. Align the iDRAC Ports card bracket with the hooks on the chassis. 8. Insert the card-edge connector firmly into the iDRAC Ports card connector until the card is fully se...

Removing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to s...

NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press the card into the card slot to lock it into place. 5. Close the system. 6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Integrated Storage Controller Card Your syste...

Figure 37. Removing and Installing the Integrated Storage Controller 1. storage connector on the system board 2. touch-points (2) 3. storage-controller card 4. storage-controller card holder 5. release levers (2) Installing The Integrated Storage Controller CAUTION: Many repairs may only be done by ...

6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Processors Use the following procedure when: • Installing an additional processor • Replacing a processor Removing A Processor CAUTION: Many repairs may only be done by a...

Figure 39. Removing and Installing a Processor 1. processor 2. processor shield 3. notches in processor (4) 4. socket keys (4) 5. ZIF socket 6. socket-release lever NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the botto...

NOTE: You can update the system BIOS using the Lifecycle Controller. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. When disconnected from power, press and hold the power button for three seconds to fully drain the system of stored p...

– When two identical power supplies are installed, the power supply configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from both power supplies to maximize efficiency. – When only one power supply is installed, the power supply configuration is non-redunda...

Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing ...

Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local ...

NOTE: The maximum output power (shown in Watts) is listed on the power supply label. 2. If applicable, remove the power supply blank. 3. Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. NOTE: If you unlatched the cable managem...

Removing The Power-Distribution And Power-Interposer Boards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support ...

Figure 47. Power-Interposer Board Connectors 1. 8-pin power connector 2. retaining slots (4) 3. power-distribution board connector Installing The Power-Distribution And Power-Interposer Boards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesh...

Removing A Non-Redundant Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to se...

Installing A Non-Redundant Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ...

Figure 49. Removing and Installing the Redundant Power-Supply Unit Divider 1. power supply unit divider alignment notches (3) 2. power supply unit divider alignment tabs (3) 3. redundant power supply unit divider 4. power supply unit cage screw 5. power supply unit cage Installing The Redundant Powe...

5. Remove the non-redundant power supplies from the system. 6. Install the redundant power supply unit divider:a) Slide the redundant power supply unit divider into the power supply unit cage.b) Align the power supply unit divider with the notches on the power supply unit cage.c) Push the power supp...

4. To remove the battery, press down firmly on the positive side of the connector and lift the battery out of the securing tabs at the negative side of the connector. 5. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs at the posit...

Figure 53. Cabling Diagram of the Hard-Drive Backplane for a Non-Redundant PSU System 1. system board 2. hard-drive backplane 3. SAS B cable connector 4. power cable connector 5. signal cable connector 6. SAS A cable connector 7. cable routing guide 8. FAN1 slot 9. cable retention latch 10. non-redu...

9. If applicable, install the front bezel. Control Panel Assembly Removing The Control-Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the o...

1. notches on chassis front wall (6) 2. control panel Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telepho...

Removing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that...

a. mini SAS cable connector b. metal tab c. connector on the system board 6. Disconnect all other cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. 7. Remove the system battery. 8. Grasp the system-board ...

4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.If your keyboard is not functioning, you...

Troubleshooting A Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

– Cooling-fan assembly (if present)– Cooling fans– Processor(s) and heat sink(s)– Memory modules– Hard-drive carriers– Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Close the system. 6. Run the appropriate diagnostic test. For more information, see Using System Diagnostic...

Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...

8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system. 12. If a diagnostic test or error message indicates a specific memory module as faulty,...

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable. 1. Enter the System Setup and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconn...

Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

11. Close the system.12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.13. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help . 14. For each expansion card you removed in step 1...

Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha...

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected dev...

6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2–4). The passwor...

System Board Connectors Figure 56. System Board Connectors and Jumpers Item Connector Description 1 INT_STORAGE Storage controller card connector 2 ID_BTN System identification button 3 CMA_JACK System identification connector 4 USB 2 USB connector 5 USB 1 USB connector 6 IO_RISER2 Riser 2 connector...

Item Connector Description 15 FAN5 Cooling fan connector 16 B1, B4, B2, B5, B3, B6 Memory module sockets 17 FAN4 Cooling fan connector 18 FAN3 Cooling fan connector 19 PWR_CONN_1 8-pin power connector 20 FAN2 Cooling fan connector 21 A1, A4, A2, A5, A3, A6 Memory module sockets 22 BP_SIG Backplane s...

7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2400 and E5-2400 v2 product family Expansion Bus Bus type PCI Express Generation 2 and Generation 3 Expansion slots using riser card for a one processor system: Riser 1 (Slot 1) One half-height, half-length x4 lin...

8 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management softw...

Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and prom...

9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country ...