Page 3 - Contents
Contents About this Guide.......................................................................................................5 Revision History ..................................................................................................................................... 5 Audience ...........
Page 5 - Preface; About this Guide; Revision History; Audience; Related Publications
Preface About this Guide This guide describes how to perform service and maintenance on an SCv2080 storage system. Revision History Document Number: J4580 Revision Date Description A00 March 2015 Initial release Audience The information provided in this Owner’s Manual is intended for use by Dell end...
Page 7 - SCv2080 Storage System Hardware; SCv2080 Storage System Monitoring and Diagnostics
1 About the SCv2080 Storage System The SCv2080 storage system provides the central processing capabilities for the Storage Center Operating System (OS) and management of RAID storage.The SCv2080 storage system holds the physical disks that provide storage for the Storage Center. If additional storag...
Page 11 - SCv2080 Storage Controller Features and Indicators; SCv2080 Storage Controller with Fibre Channel Front-End Ports
Item Name Icon Description 5 Optional cable retention positions (4) — Locations for optional cable retention brackets. 6 Power switch (2) — Controls power for the storage system. There is one switch for each power supply. SCv2080 Storage Controller Features and Indicators The SCv2080 includes two st...
Page 13 - SCv2080 Storage Controller with iSCSI Front-End Ports
Item Control/Feature Icon Description 16 Mini-SAS port A Back-end expansion port A SCv2080 Storage Controller with iSCSI Front-End Ports Features and indictors on a storage controller with iSCSI front-end ports. Figure 5. SCv2080 Storage Controller with Four 1 GbE iSCSI Front-End Ports Figure 6. SCv...
Page 15 - SCv2080 Storage Controller with SAS Front-End Ports
SCv2080 Storage Controller with SAS Front-End Ports Features and indictors on a storage controller with SAS front-end ports. Figure 7. SCv2080 Storage Controller with Four 12 Gb SAS Front-End Ports Item Control/Feature Icon Description 1 Battery status indicator • Blinking green (on 0.5 sec. / off 1...
Page 16 - SCv2080 Storage System Fan Module Features and Indicators
Item Control/Feature Icon Description 9 Recessed reset button Reboots the storage controller forcing it to restart at the POST process 10 Identification LED • Off : Identification disabled • Blinking blue (for 15 sec.) : Identification is enabled • Blinking blue (continuously) : Storage controller s...
Page 17 - SCv2080 Storage System PSU Features and Indicators
Item Control/ Feature Icon Description 3 Fan fault Amber — Loss of communication with the fan module, or reported fan speed is out of tolerance SCv2080 Storage System PSU Features and Indicators SCv2080 storage systems include two Power Supply Units (PSUs) in two interface slots. Figure 9. SCv2080 P...
Page 18 - SCv2080 Storage System Drives
SCv2080 Storage System Drives Dell Enterprise hard disk drives (HDDs) and Enterprise Solid-State Drives (eSSDs) are the only drives that can be installed in an SCv2080 storage system. If a non-Dell Enterprise drive is installed, Storage Center prevents the drive from being managed.Each drive is inst...
Page 19 - Safety Precautions; Installation Safety Precautions
2 Replacing SCv2080 Components This section describes how to remove and install components of an SCv2080 storage system.This document assumes that the customer has received the replacement component and is ready to install it. Safety Precautions Always follow these safety precautions to avoid injury...
Page 20 - Electrical Safety Precautions; Electrostatic Discharge Precautions; General Safety Precautions
Electrical Safety Precautions Always follow electrical safety precautions to avoid injury and damage to Storage Center equipment. WARNING: Disconnect power from the storage system when removing or installing components that are not hot-swappable. When disconnecting power, first power down the storag...
Page 21 - Pre-Replacement Procedures; Sending Diagnostic Data Using Dell SupportAssist
• Remove any jewelry or metal objects from your body because they are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present. • Do not lift a storage system chassis by the handles of the power suppl...
Page 22 - Shutting Down the Storage System; Replacing PSUs; Identifying the Failed PSU
Shutting Down the Storage System If you are replacing the storage system chassis or rack rails, use the Dell Storage Client to shut down the storage system. About this task CAUTION: Shutting down the storage system results in a system outage. Steps1. Select Actions → System → Shutdown/Restart . The ...
Page 23 - Replacing a PSU
5. Select Power Supplies . The status of each power supply is displayed in the Power Supplies tab. 6. Select the failed power supply. The location of the failed power supply is displayed in the Power Supply View tab. Figure 12. Rear View of the Enclosure Showing the Failed the Power Supply Replacing...
Page 25 - Replacing Cooling Fan Modules; Identifying the Failed Cooling Fan Module
NOTE: Allow several seconds for the storage system to recognize the PSU and determine its status. When the PSU is functioning properly, the Power OK indicator turns green and the PSU fault and AC fault indicators are off. 8. In the Dell Storage Client, make sure that the replacement PSU is recognize...
Page 26 - Replacing a Cooling Fan Module
6. Select the failed cooling fan. The location of the failed cooling fan module is displayed in the Fan View tab. Figure 16. Rear View of the Enclosure Showing the Failed the Cooling Fan Module Replacing a Cooling Fan Module Use this procedure to replace a failed cooling fan module. Prerequisites 1....
Page 28 - Replacing Hard Drives; SCv2080 Storage System Drive Numbering; Identifying the Failed Hard Drive
Replacing Hard Drives The SCv2080 storage system supports up to 84 3.5 ‐ inch hot ‐ swappable hard drives installed in a two ‐ drawer, three ‐ row, 14 ‐ column configuration. Hard drives are connected to a backplane using Disk Drive in Carrier (DDIC) hard drive carriers. SCv2080 Storage System Drive...
Page 29 - Replacing a Hard Drive
Figure 19. Inside Drawer View Showing the Failed Hard Drive Replacing a Hard Drive Use this procedure to replace a failed hard drive. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. 2. Contact Dell Technical Support Services to let them know that you ar...
Page 32 - Replacing the Storage Controller Battery
Figure 22. Closing a Drawer 8. Close the drawer.a. Push and hold both drawer releases then push the drawer in slightly.b. Let go of the releases and push the drawer the rest of the way in until it clicks shut. 9. In the Dell Storage Client, make sure that the replacement hard drive is recognized and...
Page 33 - Replacing a Storage Controller; Identify the Failed Storage Controller
Figure 23. Replace the Storage Controller Battery 1. Battery 2. Release tab 3. Storage controller 2. Align the replacement battery with the slot on the storage controller. 3. Slide the battery into the storage controller until the release tab clicks into place. Next steps 1. Use SupportAssist to sen...
Page 35 - Replace a Single Storage Controller
Replace a Single Storage Controller Use this procedure to replace a single failed storage controller. Prerequisites 1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. 2. Shut down the storage controller using the Dell Storage Client. About this task Storage controllers ...
Page 36 - Replace Both Storage Controllers in Succession
10. Push the release lever toward the chassis until it clicks into place. The storage controller is powered on. NOTE: When a storage controller is powered on, there is a one ‐ minute delay while the storage controller prepares to boot. During this time, the only indication that the storage controlle...
Page 38 - Replace Both Storage Controllers Simultaneously; Replacing Rack Rails
d. In the right pane, right-click the sensor, then click Request Swap Clear . e. Select I/O Modules . f. In the right pane, right-click the module, then click Request Swap Clear . g. Click the Alerts tab. h. Right-click the alerts for the temperature sensor and I/O modules, then click Acknowledge . ...
Page 39 - Post-Replacement Procedures; Start up the Storage System; Contact Dell Technical Support Services
3. Remove the rack rails from the rack. 4. Install the replacement rack rails in the rack. 5. Install the storage system in the rack rails. 6. Install the HDBs. 7. Start up the storage system and storage system. Post-Replacement Procedures After replacing a component in the SCv2080 storage system, s...
Page 40 - Troubleshooting PSUs
3 Troubleshooting SCv2080 Components This section contains basic troubleshooting steps for components inside the SCv2080 storage systems. Troubleshooting PSUs Use these steps to troubleshoot Power Supply Units (PSUs). 1. Check the status of the PSU using the Dell Storage Client. 2. Determine the sta...
Page 41 - Troubleshooting Storage Controllers
CAUTION: Confirm that the particular drive contains no user data. The Fault LED alone is not an indication the drive can be safely removed. • If the DDIC fault LED is not lit, proceed to the next step. 3. Check the connectors and reseat the DDIC. CAUTION: Perform this only on unmanaged drives or aft...
Page 42 - Technical Specifications
4 SCv2080 Technical Specifications This section contains technical specifications of the SCv2080 storage system. Technical Specifications The technical specifications of the SCv2080 storage system are displayed in the following tables. Drives SAS hard drives Up to 84 3.5-inch SAS hot-swappable hard ...