Page 3 - Contents
Contents 1 About your system................................................................................................ 6 Introduction ........................................................................................................................................... 6 Dell PowerVault Mo...
Page 6 - About your system; Introduction; Dell PowerVault Modular Disk Storage Manager
1 About your system Introduction CAUTION: See the Safety, Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document. The Dell PowerVault MD3860f RAID storage array (16 Gbps Fibre Channel) is a 4U rack-mounted system, c...
Page 7 - Front-Panel Features
• Dell PowerVault MD Series Storage Arrays Administrator's Guide — Provides information about configuring and managing the system using the MDSM GUI. • Dell PowerVault MD Series Storage Arrays CLI Guide — Provides information about configuring and managing the system using the MDSM CLI. • Dell Power...
Page 8 - Front-Panel Indicators
Front-Panel Indicators Figure 2. Front-Bezel Indicators Figure 3. Front-Panel Indicators 8
Page 11 - Cooling Fan Module LED Indicator Codes
Cooling Fan Module LED Indicator Codes Figure 5. Cooling Fan Module Indicators Item Indicator Icon Description 1 Power indicator The power indicator lights green when power to the cooling fan module is available. 2 Service action required indicator The Service action required indicator lights amber ...
Page 12 - Power Supply Module Features And Indicators
Power Supply Module Features And Indicators NOTE: Your storage array is shipped with two IEC C19 to C20 jumper cords. Connect the C19 plug to the array's power supplies and the C20 plug to the power distribution unit (PDU) in the rack cabinet. Figure 6. Power Supply Module Features and Status Indica...
Page 13 - Physical-Disk LED Indicators
Item Indicator or Connector Icon Description Off Indicates that you cannot remove the power supply module from the system. 6 Service action required indicator The service action required indicator lights amber when there is a fault in the power supply module. 7 AC power indicator Green Indicates tha...
Page 15 - Controller Modules; RAID Controller Modules; MD3860f Fibre Channel RAID Controller Module Features
2 Controller Modules RAID Controller Modules RAID controller modules provide high-performance, advanced virtual disk configuration, and fault-tolerant disk subsystem management. Each RAID controller module contains 4 GB of mirrored cache for high availability and is protected by a battery powered ca...
Page 16 - Host Channel LED Link Rate Indications
Item Indicator, Button, or Connector Icon Description 3 12 Gbps SAS IN port (2) Provides host-to-controller SAS connection. 4 USB port Reserved port. 5 Mini USB port Dell support only. 6 Password reset switch Pressing this switch resets the password. 7 SAS expansion port (2) Provides SAS OUT connect...
Page 17 - SFP+ Transceivers Fibre Optic And SAS Cables
SFP+ Transceivers Fibre Optic And SAS Cables NOTE: Your small form-factor pluggable (SFP+) transceivers and cables may look different from the ones shown below. The differences do not affect the performance of the SFP+ transceivers. FC host connections may operate at 4 Gbps, 8 Gbps, or 16 Gbps. Port...
Page 18 - Expansion Controller Modules; MD3060e Expansion Module Features And Indicators
Figure 10. SAS Cable 1. mini SAS connector 2. SAS cable 3. mini SAS HD connector Expansion Controller Modules Use the expansion controller modules to expand the storage capacity up to a maximum of 120 disks (180 disks with premium feature), by daisy-chaining your storage enclosure with up to two MD3...
Page 19 - RAID Controller Module—Additional Features; Battery Backup Unit; Storage Array Thermal Shutdown
Item Indicator, Button, or Connector Icon Description 5 SAS OUT port Provides SAS connection for cabling to a downchain expansion enclosure. 6 Diagnostic LED The numeric display consists of two seven-segment LEDs that provide information about enclosure identification and diagnostics. 7 Controller p...
Page 20 - System Password Reset
Table 2. Shutdown Threshold Type Threshold Temperature Exceeding Event Description Nominal failure threshold A critical event is set Maximum failure threshold Shutdown of the system power supplies occurs within 3 minutes Shutdown threshold Shutdown of the system power supplies occurs within 5 second...
Page 21 - Recommended Tools; Installing The Front Bezel
3 Installing and removing system components Recommended Tools You may need the following items to perform the procedures in this section: • #2 Phillips screwdriver• T8 and T15 Torx screwdrivers• Wrist grounding strap connected to ground Removing And Installing The Front Bezel Installing The Front Be...
Page 22 - Removing The Front Bezel; Service Action Allowed Indicator LED
Figure 12. Removing and Installing the Front Bezel 1. release latches (2) 2. front bezel 3. guide pins (4) Removing The Front Bezel You must remove the front bezel to access the disk drawers, which enables you to remove and install physical disks in the system. 1. Press the release latch on either s...
Page 23 - Opening The Physical-Disk Drawer
Figure 13. Inside the Physical-Disk Drawer 1. release latch (2) 2. physical-disk bay (12) 3. physical-disk connector (12) 4. SAS cable connection (2) 5. physical-disk drawer release tab (2) Opening The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You...
Page 24 - Closing The Physical-Disk Drawer; Removing The Physical-Disk Drawer
Figure 14. Opening and Closing the Physical-Disk Drawer 1. physical-disk drawer 2. release latch Closing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documen...
Page 26 - Installing The Physical-Disk Drawer
Figure 15. Removing and Installing the Physical-Disk Drawer 1. physical-disk drawer 2. release tab Installing The Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product do...
Page 27 - Physical Disks; Physical Disk Installation Guidelines; Removing A Physical Disk From A Physical-Disk Carrier
6. Install the front bezel. 7. Using the MD Storage Manager, verify that the new physical-disk drawer is identified and operating correctly. Physical Disks Your system supports up to sixty 2.5 inch or 3.5 inch SAS and nearline SAS physical disks and 2.5 inch SAS SSDs per enclosure and up to a maximu...
Page 29 - Installing A Physical Disk In A Physical-Disk Carrier
Figure 18. Removing and Installing the 3.5 Inch Physical Disk in a 3.5 Inch Physical-Disk Carrier 1. 3.5 inch physical disk 2. release handle 3. holes on physical disk (4) 4. side guide pin (4) 5. carrier for 3.5 inch physical disk 6. bottom guide pin (2) Installing A Physical Disk In A Physical-Dis...
Page 30 - Removing A Physical Disk From A Physical-Disk Drawer
Removing A Physical Disk From A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. D...
Page 31 - Installing A Physical Disk In A Physical-Disk Drawer; SAS Chain Cables
7. release tab (12) Installing A Physical Disk In A Physical-Disk Drawer CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service...
Page 34 - Removing A RAID Controller Module Or Expansion Module
CAUTION: If you are hot swapping the SAS cable chains, ensure that you complete the procedure on one side within ten minutes to avoid over heating of the storage enclosure. 2. Locate and identify the SAS chain cables for the new physical-disk drawer. 3. Connect the chain cable mounting bracket (orie...
Page 35 - Installing A RAID Controller Module Or Expansion Module
Figure 22. Removing and Installing a RAID Controller Module or Expansion Module 1. RAID controller module or expansion module 2. release lever 3. release tab Installing A RAID Controller Module Or Expansion Module CAUTION: Many repairs may only be done by a certified service technician. You should o...
Page 36 - Opening The RAID Controller Module; Closing The RAID Controller Module
Opening The RAID Controller Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...
Page 37 - Replacing The SFP+ Transceiver
Replacing The SFP+ Transceiver CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing...
Page 38 - RAID Controller Module Backup Battery Unit; Removing The RAID Controller Module Backup Battery Unit
RAID Controller Module Backup Battery Unit The battery backup unit provides backup power to the RAID controllers in case of power failure. It ensures power backup for at least 30 minutes to facilitate moving of memory stored in the controller cache to persistent storage. Removing The RAID Controller...
Page 39 - Installing The RAID Controller Module Backup Battery Unit; Power Supplies; Removing A Power Supply Module
Installing The RAID Controller Module Backup Battery Unit You must replace the RAID controller battery backup unit immediately to ensure the security of the data in the controller cache memory. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubles...
Page 40 - Installing A Power Supply Module
NOTE: The Service action required indicator lights amber when there is a fault in the power supply module. 2. Disconnect the power cable from the power source and the power supply module you intend to remove and remove the cables from the cable securing strap. 3. Pull and rotate the two release leve...
Page 41 - Cooling Fan Modules; Removing A Cooling Fan Module
CAUTION: When connecting the power cable, secure the cable with the cable securing bracket. NOTE: When installing or hot-swapping a new power supply module, allow several seconds for the system to recognize the power supply module and determine its status. The power-supply status indicator turns gre...
Page 42 - Installing A Cooling Fan Module
Figure 27. Removing and Installing the Cooling Fan Module 1. cooling fan module release latch 2. cooling fan module handle 3. cooling fan module Installing A Cooling Fan Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simpl...
Page 43 - Troubleshooting your system; Safety first—for you and your system; Troubleshooting Loss Of Communication; Troubleshooting An SFP+ Transceiver
4 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 45 - Troubleshooting External Connections; Troubleshooting Power Supply Modules
8. Reconnect the fiber optic cable. 9. View the FC IN speed LEDs and the Physical Disk Channel speed LEDs.Based on the LED status, perform one of these actions:• If at least one of the FC IN LEDs for each port is on, go to step 11.• Both the FC IN LEDs on an MD storage array RAID controller module e...
Page 46 - Troubleshooting Array Cooling Problems; Troubleshooting Expansion Enclosure Management; If The EMM Status LED Is Solid Or Blinking Amber (2 Or 4 Times Per
NOTE: After installing a power supply module, allow several seconds for the array to recognize the power supply module and to determine if it is working properly. If the problem is not resolved, see Getting Help . Troubleshooting Array Cooling Problems CAUTION: Many repairs may only be done by a cer...
Page 47 - If The Link Status LEDs Are Not Green; Troubleshooting RAID Controller Modules; If Both LEDs For Any Given FC IN Port Are Unlit; Troubleshooting Physical Disks
If The Link Status LEDs Are Not Green 1. Turn off the host server. 2. Reseat the cables on the expansion array and the server. 3. Turn on the expansion arrays and then the storage array and wait until the system is fully booted. 4. Turn on the host server. 5. Check the link status LED. If the link s...
Page 48 - Troubleshooting Array And Expansion Enclosure; Troubleshooting A Wet Storage Array
4. Reinstall the physical disk. 5. If the problem is not resolved, replace the failed physical disk.If the problem persists, see Getting Help . Troubleshooting Array And Expansion Enclosure Connections 1. Verify the following:• the SAS OUT status LED is green 2. Ensure that all the cables are attach...
Page 49 - Troubleshooting A Damaged Array; Controller Failure Conditions; Critical Conditions
Troubleshooting A Damaged Array CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicin...
Page 51 - Technical Specifications
5 Technical Specifications Physical Disks Physical disks Up to sixty 3.5 inch or 2.5 inch SAS or nearline SAS physical disks or 2.5 inch SAS SSDs RAID Controller Modules RAID controller modules Two hot-swappable modules with temperature sensors4 GB or 8 GB of cache per controller Dell PowerVault MD3...
Page 55 - Getting help; Locating your system service tag; Documentation feedback
6 Getting help Locating your system service tag Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of a physical DR Series system by pulling out the information tag. This can also be found on the support ...
