Page 2 - Abbreviations and Acronyms; For a complete list of abbreviations and acronyms, see the
Notes, Notices, and Cautions N O T E : A NOTE indicates important information that helps you make better use of your computer. N O T I C E : A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. C A U T I O N : A C A U T I O N i n d i c a t e ...
Page 3 - C o n t e n t s; S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r
C o n t e n t s 3 C o n t e n t s CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 SAFETY: General . . . . . . . . . . . . . . . . . . . . . . . . 9 SAFETY: When Using Your Computer . . . . . . . . . . . . . . 10 SAFETY: When Working Inside Your Computer . . . . . . . . . 11 SAFE...
Page 4 - S o l v i n g Pr o b l e m s
4 C o n t e n t s Hyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Booting to a USB Device . . . . . . . . . . . . . . . . . . . . . 27 Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . 27 2 S o l v i n g Pr o b l e m s Finding Solutions . . . . . . . . . . . . ...
Page 5 - A d v a n c e d Tr o u b l e s h o o t i n g
C o n t e n t s 5 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 44 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 4...
Page 6 - A d d i n g Pa r t s
6 C o n t e n t s Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 66 Before You Reinstall . . . . . . . . . . . . . . . . . . . . . . 66 Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . 66 Reinstalling Drivers and Software . . . . . . . . . . . . . . . 68 4 A d d i n g...
Page 9 - CAUTION: Safety Instructions
C A U T I O N : S a f e t y I n s t r u c t i o n s 9 CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. SAFETY: General • Do not attempt to service the computer you...
Page 10 - SAFETY: When Using Your Computer
10 C A U T I O N : S a f e t y I n s t r u c t i o n s www .dell.com | support.dell.com SAFETY: When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler bracke...
Page 11 - SAFETY: When Working Inside Your Computer
C A U T I O N : S a f e t y I n s t r u c t i o n s 11 SAFETY: When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentation...
Page 12 - SAFETY: Protecting Against Electrostatic Discharge; SAFETY: Battery Disposal
12 C A U T I O N : S a f e t y I n s t r u c t i o n s www .dell.com | support.dell.com SAFETY: Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any ...
Page 13 - Finding Information for Your Computer
F i n d i n g I n f o r m a t i o n f o r Yo u r C o m p u t e r 13 Finding Information for Your Computer What are you looking for? Find It Here • A diagnostic program for my computer • Drivers for my computer • My computer documentation• My device documentation R e s o u r c e C D Documentation and...
Page 17 - S E C T I O N 1
S E C T I O N 1 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r Setting Up a Printer Transferring Information to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs and DVDs Hyper-Threading Booting to a USB Device Turning Off Your Computer J2936bk0.boo...
Page 18 - Setting Up a Printer; Obtain and install updated drivers.; Printer Cable; Shut down the computer through the
18 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Setting Up a Printer N O T I C E : Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: ...
Page 19 - Turn on the printer and then turn on the computer. If the; Connecting a USB Printer
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 19 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws. Attach the cable to the connector on the printer and snap the two clips into the two notches. 4 Turn on the printer and then turn on t...
Page 20 - Transferring Information to a New Computer; Start
20 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com 3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. Transferring Information to a New Computer The Microsoft ® Windows ® XP operating sy...
Page 21 - Operating System
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 21 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next . 3 On the Which computer is this? screen, click New Computer and click Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from t...
Page 22 - Setting Up a Home and Office Network; Connecting to a Network Adapter; Network Setup Wizard
22 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To ...
Page 23 - Next; Connecting to the Internet; Setting Up Your Internet Connection; MSN Explorer
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 23 2 On the welcome screen, click Next . 3 Click Checklist for creating a network . N O T E : Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete ...
Page 24 - Copying CDs and DVDs
24 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the S...
Page 25 - How to Copy a CD or DVD; If you have one CD or DVD drive
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 25 The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic Re...
Page 26 - Helpful Tips
26 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Helpful Tips • Use Microsoft ® Windows ® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You must use CD-Rs to burn music CDs that you ...
Page 27 - Booting to a USB Device; Turning Off Your Computer
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 27 You can enable or disable Hyper-Threading through the system setup program. For more information on accessing the system setup program, see page 107. For more information on Hyper-Threading, search the Knowledge Base on the Dell Support web...
Page 29 - S E C T I O N 2; S o l v i n g P r o b l e m s
S E C T I O N 2 S o l v i n g P r o b l e m s Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Sc...
Page 30 - Finding Solutions
30 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 44. See page 37. Get technical assistance from Dell. See page 113. Press...
Page 32 - Finding Help Information
32 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Finding Help Information Battery Problems C A U T I O N : T h e r e i s a d a n g e r o f a n e w b a t t e r y ex p l o d i n g i f i t i s i n c o r r e c t l y i n s t a l l e d . Re p l a c e t h e b a t t e r y o n l y w i t h t ...
Page 33 - Drive Problems; Floppy drive problems
S o l v i n g P r o b l e m s 33 Drive Problems Floppy drive problems N O T I C E : Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can render the drive inoperable . E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the St...
Page 34 - CD drive problems; Problems writing to a CD-RW drive
34 S o l v i n g P r o b l e m s www .dell.com | support.dell.com CD drive problems N O T E : High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD. Problems writing to a CD-RW drive A D J U S T T H E W I N D O W S V O L U M E C O N T R ...
Page 35 - DVD drive problems; Hard drive problems
S o l v i n g P r o b l e m s 35 DVD drive problems N O T E : Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems N O T E : Connect the modem to an analog telephone jack only. The modem...
Page 37 - Error Messages
S o l v i n g P r o b l e m s 37 Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e- mail progr...
Page 38 - General Problems; The computer stops responding
38 S o l v i n g P r o b l e m s www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I N — You have too many programs open. Close all windo...
Page 39 - A program crashes repeatedly
S o l v i n g P r o b l e m s 39 A program crashes repeatedly N O T E : Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems C H E C K T H ...
Page 40 - Other technical problems; A recently added device does not work.
40 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Other technical problems General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device. • A recently added ...
Page 41 - Unintelligible characters print from the printer.
S o l v i n g P r o b l e m s 41 • Unintelligible characters print from the printer. • The mouse pointer does not move or "stutters" when it moves. • Messages appear stating that the computer is not operating at maximum performance. • Errors occur and programs crash for no apparent reason. •...
Page 42 - Keyboard Problems
42 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Keyboard Problems Mouse Problems R E S T A R T T H E C O M P U T E R — • If the mouse is functioning, shut down the computer through the Start menu (see page 27). After the computer shuts down, press the power button to restart the co...
Page 44 - Network Problems
44 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Network Problems Power Problems C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s o n p a g e 9 . C H E C K T H E N E T W ...
Page 46 - Printer Problems
46 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Printer Problems N O T E : If you need technical assistance for your printer, call the printer’s manufacturer. See the printer documentation for the correct phone number. C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See t...
Page 47 - Scanner Problems
S o l v i n g P r o b l e m s 47 Scanner Problems N O T E : Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone number. C H E C K T H E S C A N N E R D O C U M E N T A T I ...
Page 48 - Sound and Speaker Problems; No sound from speakers
48 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Sound and Speaker Problems No sound from speakers N O T E : The volume control in some MP3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or...
Page 49 - No sound from headphones; Video and Monitor Problems; If the screen is blank
S o l v i n g P r o b l e m s 49 No sound from headphones Video and Monitor Problems If the screen is blank N O T E : See the monitor documentation for troubleshooting procedures. R U N T H E S P E A K E R D I A G N O S T I C S — Some speaker systems have self- diagnostics. See the speaker documenta...
Page 50 - If the screen is difficult to read
50 S o l v i n g P r o b l e m s www .dell.com | support.dell.com If the screen is difficult to read C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N — Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)Ensure that the video cable...
Page 53 - S E C T I O N 3
S E C T I O N 3 A d v a n c e dT r o u b l e s h o o t i n g Diagnostic Lights Dell Diagnostics Drivers Using Windows ® System Restore Resolving Software and Hardware Incompatibilities Reinstalling Microsoft ® Windows ® XP J2936bk0.book Page 53 Tuesday, September 2, 2003 3:06 PM
Page 54 - Diagnostic Lights; A B C D
54 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Diagnostic Lights To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 72). These lights can be yellow...
Page 58 - Dell Diagnostics; When to Use the Dell Diagnostics; Dell Dimension
58 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" (see page 29) and run the Dell Diagnostics before you contact Dell for t...
Page 59 - Boot to Utility Partition
A d v a n c e d Tr o u b l e s h o o t i n g 59 3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 60). Starting the Dell Diagnostics From the ResourceCD 1 Insert t...
Page 60 - Main Menu
60 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. N O T E : The Service Tag for your computer is located at the top of each test sc...
Page 61 - Drivers; Identifying Drivers
A d v a n c e d Tr o u b l e s h o o t i n g 61 4 When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD , remove the CD. 5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. D...
Page 62 - Reinstalling Drivers; Dell Dimension ResourceCD
62 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Reinstalling Drivers N O T I C E : The Dell Support website and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not wo...
Page 63 - Using Windows; Creating a Restore Point
A d v a n c e d Tr o u b l e s h o o t i n g 63 4 When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive. 5 At the Welcome Dell System Owner screen, click Next . N O T E : The ResourceCD displays drivers only for hardware that came on your computer. If you installed addit...
Page 64 - Undoing the Last System Restore
64 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com N O T I C E : Before you restore the computer to an earlier operating state, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is...
Page 66 - Reinstalling Microsoft; Before You Reinstall
66 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer , and click Next . Reinstalling Microsoft ® Windows ® XP Befo...
Page 67 - If you are reinstalling Windows XP Home Edition
A d v a n c e d Tr o u b l e s h o o t i n g 67 4 Press <F12> immediately after the prompt appears in the upper right corner of the screen. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Press the arrow keys to sel...
Page 68 - Reinstalling Drivers and Software
68 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com 9 If the Modem Dialing Information screen appears, enter the requested information and click Next . 10 Enter the date, time, and time zone in the Date and Time Settings window and click Next . 11 If the Networking Setti...
Page 69 - S E C T I O N 4; A d d i n g P a r t s
S E C T I O N 4 A d d i n g P a r t s Front and Back View of the Computer Removing the Computer Cover Looking Inside Your Computer Adding Cards Adding or Replacing the AGP Card Adding or Replacing a Second Hard Drive Adding a Floppy Drive Adding a Second CD or DVD Drive Adding Memory Replacing the C...
Page 70 - Front and Back View of the Computer; Front View
70 A d d i n g P a r t s www .dell.com | support.dell.com Front and Back View of the Computer Front View 1 11 2 9* 3* 4 7 10 8 6 5 12 *On computers with an optional floppy drive. J2936bk0.book Page 70 Tuesday, September 2, 2003 3:06 PM
Page 72 - Back View
72 A d d i n g P a r t s www .dell.com | support.dell.com Back View 15 3 16 11 12* 5* 1 8 10 17 18 7 13* 2 6 4* 14 9 *On computers with integrated sound. 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connec...
Page 74 - Removing the Computer Cover; Lay your computer on its side with the computer cover facing up.
74 A d d i n g P a r t s www .dell.com | support.dell.com Removing the Computer Cover C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s o n p a g e 9 . 1 Shut down the computer through the...
Page 75 - Place the computer cover on a level surface.
A d d i n g P a r t s 75 7 Grip the indents on the computer cover, and slide the computer cover toward the back of the computer. 8 Place the computer cover on a level surface. computer cover cover latch back of computer J2936bk0.book Page 75 Tuesday, September 2, 2003 3:06 PM
Page 76 - Looking Inside Your Computer
76 A d d i n g P a r t s www .dell.com | support.dell.com Looking Inside Your Computer C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s o n p a g e 9 . C A U T I O N : To g u a r d a g a ...
Page 77 - System Board
A d d i n g P a r t s 77 System Board memory module connectors(DDR1, DDR3) main power connector(J3J1) microprocessorconnector (J2E1) fan connector (J1F1) back of computer microprocessorpower connector (J5B1) battery socket (XBT9E1) PCI card slots (3) (PCI1, PCI2, PCI3) serial ATA connectors (2)(J8G2...
Page 78 - Adding Cards
78 A d d i n g P a r t s www .dell.com | support.dell.com Adding Cards C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s o n p a g e 9 . 1 Shut down the computer through the Start menu (se...
Page 80 - Connect any cables that should be attached to the card.; Adding or Replacing the AGP Card; Your DellTM computer provides a connector for an AGP card.
80 A d d i n g P a r t s www .dell.com | support.dell.com 9 Secure the filler bracket onto the end of the card with the screw you removed in step 7. 10 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. N O T...
Page 81 - Removing an AGP Card; Press the card lever toward the PCI connector.; Installing an AGP Card
A d d i n g P a r t s 81 Removing an AGP Card 1 Press the card lever toward the PCI connector. 2 Pull the card up and out of the card clip. Installing an AGP Card 1 To add or replace the card, press the card lever toward the PCI connector and gently press the card into the AGP connector until it cli...
Page 82 - Secure the card with the securing screw.; Adding or Replacing a Second Hard Drive
82 A d d i n g P a r t s www .dell.com | support.dell.com 3 Secure the card with the securing screw. 4 Replace the computer cover (see page 99). N O T I C E : To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 5 Connect your computer and d...
Page 84 - Unpack the additional hard drive.
84 A d d i n g P a r t s www .dell.com | support.dell.com N O T I C E : Ground yourself by touching an unpainted metal surface on the back of the computer. N O T I C E : When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a soft surface, ...
Page 85 - Connect the power and data cables to the back of the drives.; Adding a Floppy Drive; Release and remove the front panel:
A d d i n g P a r t s 85 12 Reinstall the existing hard drive into the computer in front of the additional drive. C A U T I O N : M a t c h t h e c o l o r e d s t r i p o n t h e c a b l e w i t h p i n 1 o n t h e d r i v e ( p i n 1 i s m a r k e d a s " 1 " ) . 13 Connect the power and d...
Page 86 - Rotate the front panel to separate it from the side hinges.
86 A d d i n g P a r t s www .dell.com | support.dell.com c Rotate the front panel to separate it from the side hinges. top tab front panel release lever middle tab bottom tab side hinges (3) J2936bk0.book Page 86 Tuesday, September 2, 2003 3:06 PM
Page 88 - Connect the floppy-drive power cable to the back of the drive.
88 A d d i n g P a r t s www .dell.com | support.dell.com 8 Connect the floppy-drive power cable to the back of the drive. C A U T I O N : M a t c h t h e c o l o r e d s t r i p o n t h e c a b l e w i t h p i n 1 o n t h e d r i v e ( p i n 1 i s m a r k e d a s " 1 " ) . 9 Connect the dat...
Page 89 - Highlight
A d d i n g P a r t s 89 12 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the computer. 13 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 14 Replace the computer cover (see page 99). N O...
Page 90 - Adding a Second CD or DVD Drive
90 A d d i n g P a r t s www .dell.com | support.dell.com 18 Use the left and right arrows to change Diskette Drive A from Not Installed to 3.5 inch, 1.44MB . 19 Press <Enter>. 20 Highlight Integrated Devices (LegacySelect Options) and press <Enter>. 21 Make sure that the Diskette Interf...
Page 93 - Gently slide the drive into place.
A d d i n g P a r t s 93 10 Gently slide the drive into place. 11 Once the drive is in place, apply pressure to ensure that the drive is fully seated. 12 Use the securing screw that came with the drive to attach the drive to the computer. N O T I C E : Match the colored strip on the cable with pin 1...
Page 95 - Adding Memory; DDR Memory Overview; DDR memory modules should be installed in
A d d i n g P a r t s 95 Adding Memory You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory" on page 103. N O T E : DDR 333 memory operates at 320-MHz when used with an 800-MHz fr...
Page 96 - Memory Installation Guidelines; Installing Memory
96 A d d i n g P a r t s www .dell.com | support.dell.com Memory Installation Guidelines N O T I C E : If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You...
Page 97 - Grasp the module and pull up.
A d d i n g P a r t s 97 C A U T I O N : To g u a r d a g a i n s t e l e c t r i c a l s h o c k , a l w a y s u n p l u g y o u r c o m p u t e r f r o m t h e e l e c t r i c a l o u t l e t b e f o r e o p e n i n g t h e c o v e r. 5 Remove the computer cover (see page 74). 6 Lay the computer o...
Page 98 - Click the
98 A d d i n g P a r t s www .dell.com | support.dell.com 9 Align the notch on the bottom of the module with the crossbar in the connector. N O T I C E : To avoid breaking the memory module, do not press near the middle of the module. 10 Insert the module straight down into the connector, ensuring t...
Page 99 - Replacing the Computer Cover; Ensure that all cables are connected, and fold cables out of the way.
A d d i n g P a r t s 99 Replacing the Computer Cover 1 Ensure that all cables are connected, and fold cables out of the way. 2 Ensure that no tools or extra parts are left inside the computer. 3 Place the cover on the computer. 4 Slide the cover towards the front of the computer until it fits compl...
Page 101 - S E C T I O N 5; A p p e n d i x
S E C T I O N 5 A p p e n d i x Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Notices Limited Warranties and Return Policy J2936bk0.book Page 101 Tuesday, September 2, 2003 3:06 PM
Page 102 - Specifications
102 A p p e n d i x www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Pentium ® 4 Level 1 (L1) cache 8 KB first-level Level 2 (L2) cache 512-KB (displayed in the system setup program) pipelined-burst, eight-way set associative, write-back SRAM System Informat...
Page 106 - Standard Settings; See the following figure for an example of the main program screen.
106 A p p e n d i x www .dell.com | support.dell.com Standard Settings The system setup program contains the standard settings for your computer. N O T I C E : Unless you are an expert computer user, do not change the settings for this program. Certain changes might make your computer work incorrect...
Page 107 - Viewing Settings
A p p e n d i x 107 Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop. Then shut down your computer and ...
Page 108 - Boot Device Menu; Boot Sequence
108 A p p e n d i x www .dell.com | support.dell.com Boot Sequence This feature allows you to change the boot sequence for devices. Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnosti...
Page 109 - Clearing Forgotten Passwords; Remove the password jumper.
A p p e n d i x 109 Clearing Forgotten Passwords C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s o n p a g e 9 . C A U T I O N : To g u a r d a g a i n s t e l e c t r i c a l s h o c k ...
Page 110 - Replacing the Battery
110 A p p e n d i x www .dell.com | support.dell.com 14 Replace the computer cover (see page 99). N O T I C E : To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 15 Connect your computer and devices to electrical outlets, and turn them on...
Page 112 - . Additional technical support
112 A p p e n d i x www .dell.com | support.dell.com Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and ...
Page 113 - Contacting Dell
A p p e n d i x 113 Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premie...
Page 130 - Returning Items for Warranty Repair or Credit; Regulatory Notices; Reorient the receiving antenna.
130 A p p e n d i x www .dell.com | support.dell.com Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. 2 Include a co...
Page 131 - Move the computer away from the receiver.
A p p e n d i x 131 • Move the computer away from the receiver. • Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for addition...
Page 133 - Limited Warranties and Return Policy
L i m i t e d W a r r a n t i e s a n d R e t u r n P o l i c y 133 Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware p...
Page 140 - Dell Software and Peripherals (Canada Only)
140 L i m i t e d W a r r a n t i e s a n d R e t u r n P o l i c y www .dell.com | support.dell.com To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return...
Page 142 - Intel
142 L i m i t e d W a r r a n t i e s a n d R e t u r n P o l i c y www .dell.com | support.dell.com Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° PisoCol. Lomas Altas 11950 México, D.F. Intel ® Warranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) I...
Page 145 - I n d e x; See
I n d e x 145 I n d e x A audio. See sound B b a t t er y problems, 32replacing, 110 BIOS, 106 b o o t i n g changing the sequence, 108current boot, 108future boots, 108 booting to a USB device, 27 C CD drive adding, 90problems, 34 CD-RW drive problems, 34 Check Disk, 35 computer back view, 72crashe...
Page 148 - Windows XP
148 I n d e x 148 I n d e x Windows XP (continued) Hyper-Threading, 26Program Compatibility Wizard, 39 reinstalling, 66scanner, 47System Restore, 63 wizard s Program Compatibility Wizard, 39 J2936bk0.book Page 148 Tuesday, September 2, 2003 3:06 PM