Page 2 - Abbreviations and Acronyms
Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property dama...
Page 3 - Contents; Setting Up and Using Your Computer
C o n t e n t s 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 7 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 When Using Your Computer . . . . . . . . . . . . . . . . . . . . 9 When Working Inside Your Computer . . . . . . . . . . . . . . 10 Prot...
Page 4 - Solving Problems
4 C o n t e n t s Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 28 Using Blank CD-R Discs or Blank CD-RW Discs . . . . . . . . 29 Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 29 How to Copy a C...
Page 7 - CAUTION: Safety Instructions; General
C A U T I O N : S a f e t y I n s t r u c t i o n s 7 CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself un...
Page 9 - When Using Your Computer
W h e n U s i n g Yo u r C o m p u t e r 9 When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed. • Your c...
Page 10 - When Working Inside Your Computer
10 W h e n U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to ser vice the computer yourself, except as explained in your online Dell...
Page 11 - Protecting Against Electrostatic Discharge
W h e n U s i n g Yo u r C o m p u t e r 11 • Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins. CAUTION: There is a danger ...
Page 12 - Battery Disposal
12 W h e n U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Battery Disposal Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, ...
Page 13 - Finding Information for Your Computer
F i n d i n g I n f o r m a t i o n f o r Yo u r C o m p u t e r 13 Finding Information for Your Computer What Are You Looking For? Find it Here • A diagnostic program for my computer• Drivers for my computer • My computer documentation• My device documentation R e s o u r c e C D You can use this C...
Page 17 - S e t t i n g U p a n d U s i n g
1 S E C T I O N 1 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r Connecting the AC AdapterAttaching and Removing the Computer StandSetting Up a PrinterConnecting an IEEE 1394 Device (Optional)Transferring Information to a New ComputerSetting Up a Home and Office NetworkConnecting to the In...
Page 18 - Connecting the AC Adapter
18 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Connecting the AC Adapter 1 Connect the AC adapter to the plug on the AC power cable. CAUTION: If you decide to connect the green ground wire to an electrical outlet, do not permit contact between the green ...
Page 19 - Attaching and Removing the Computer
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 19 Attaching and Removing the Computer Stand To attach the stand: HINT: Place your computer on a soft surface to prevent scratching the top cover. 1 Rotate the computer to an upside-down position. 2 Insert the screw into the bottom of the stan...
Page 21 - Setting Up a Printer; Printer Cable
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 21 Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers• C...
Page 22 - Turn on the printer and then turn on the computer. If the Add New; Connecting a USB Printer
22 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer....
Page 23 - Connecting an IEEE 1394 Device
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 23 Connecting an IEEE 1394 Device (Optional) IEEE 1394 devices can move large amounts of data between computers and devices and are ideal for use with multimedia devices, such as digital video cameras. Your computer provides an IEEE 1394 conne...
Page 24 - Transferring Information to a New; Click the Start button, point to All Programs
24 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com HINT: The connector can accept six-pin IEEE 1394 devices with the use of an adapter. Transferring Information to a New Computer Windows XP provides a Files and Settings Transfer Wizard to move data, such as ...
Page 25 - Setting Up a Home and Office Network; Connecting to a Network Adapter; Network Setup Wizard; Accessories
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 25 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, it must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the netw...
Page 26 - Connecting to the Internet; Setting Up Your Internet Connection
26 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com HINT: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations, and then re...
Page 27 - Copying CDs
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 27 4 Click Set up or change your Internet connection. 5 In the Internet Properties window, click Setup and then click Next.The New Connection Wizard appears. 6 Click Connect to the Internet. 7 In the next window, click the appropriate option:•...
Page 28 - Roxio Easy CD Creator, and then; Using Easy CD Creator Basic
28 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com HINT: The information in this section also applies to using Easy CD Creator Basic with a DVD+RW or a DVD+R drive. To burn CDs, you need to use CD-burner software. Roxio Easy CD Creator Basic is your computer...
Page 29 - Using Blank CD-R Discs or Blank CD-RW Discs
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 29 Using Blank CD-R Discs or Blank CD-RW Discs Your CD-RW drive writes to two different types of recording media—CD-R and CD-RW discs. Use blank CD-R (CD-Recordable) disks to record music or permanently store data files. After creating a CD-R ...
Page 30 - How to Copy a CD
30 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com How to Copy a CD HINT: If you have a DVD/CD-RW combo drive and experience recording problems, first check for available software patches at the Dell Support website at support.dell.com and if necessary, the ...
Page 31 - Turning Off the Computer; Click the Start button and then click Turn off Computer.
S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 31 Turning Off the Computer NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button. HINT: If you are having difficulty turning off your computer, see "General Problems&...
Page 33 - S o l v i n g P r o b l e m s
2 S E C T I O N 2 S o l v i n g P r o b l e m s Finding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGeneral ProblemsIEEE 1394 ProblemsKeyboard ProblemsMouse ProblemsNetwork ProblemsPC Card ProblemsPower ProblemsPrinter ProblemsScan...
Page 34 - Finding Solutions
34 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 49. See page 41. Get technical assistance from Dell. See page 95....
Page 36 - Finding Help Information; Battery Problems
36 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Finding Help Information HINT: Check Windows Explorer to see if your device is listed as a drive. Battery Problems CAUTION: There is a danger of a new batter y exploding if it is incorrectly installed. Replace the batter y only...
Page 37 - Drive Problems; CD drive problems
S o l v i n g P r o b l e m s 37 Drive Problems CD drive problems HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. Problems writing to a CD-RW drive HINT: If you disable standby mode to write to a CD-RW drive, remember to reen...
Page 38 - DVD drive problems; Hard drive problems
38 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com DVD drive problems HINT: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems T E S T T H E D R I V E W I T H A N O T H E R D V D — Insert another DVD...
Page 41 - Error Messages
S o l v i n g P r o b l e m s 41 Error Messages A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ < > | — Do not use these characters in filenames. A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are t...
Page 42 - General Problems; A program stops responding; A program is designed for an earlier Windows operating system
42 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com General Problems A program stops responding A program crashes repeatedly HINT: Software usually includes installation instructions in its documentation or on a CD. A program is designed for an earlier Windows operating system E...
Page 43 - A solid blue screen appears
S o l v i n g P r o b l e m s 43 A solid blue screen appears Other software problems T U R N T H E C O M P U T E R O F F — If the computer does not respond to a keystroke or a proper shutdown, press the power button for at least 8 to 10 seconds until the computer turns off. Press the power button ag...
Page 44 - Other technical problems
44 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Other technical problems General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device.• A recently ...
Page 45 - Keyboard Problems
S o l v i n g P r o b l e m s 45 IEEE 1394 Problems Keyboard Problems C H E C K Y O U R O P E R A T I N G S Y S T E M D O C U M E N T A T I O N F O R A D D I T I O N A L T R O U B L E S H O O T I N G I N F O R M A T I O N C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 6...
Page 46 - Mouse Problems
46 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Mouse Problems C H E C K T H E K E Y B O A R D C A B L E • Shut down the computer (see page 31), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer. • Ensure that the key...
Page 48 - Network Problems
48 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Network Problems C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is connected as shown on page 25. C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R ...
Page 49 - PC Card Problems
S o l v i n g P r o b l e m s 49 HINT: Your computer is designed for 16-bit PCMCIA cards only. Do not use a 32-bit CardBus. PC Card Problems Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. HINT: If the power light on the front...
Page 51 - Printer Problems
S o l v i n g P r o b l e m s 51 Printer Problems HINT: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the printer’s manufacturer. See the printer documentation for the correct phone number. E L I M I N A T E I N T E R F E R E N C E — Electrical a...
Page 52 - Scanner Problems
52 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Scanner Problems HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone number. C H E C K T H E ...
Page 53 - Sound and Speaker Problems
S o l v i n g P r o b l e m s 53 Sound and Speaker Problems HINT: The volume control in some MP3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. C H E C K T H E S P E A K E R C A B L E C O N N E C T ...
Page 54 - Video and Monitor Problems; If the screen is blank
54 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Video and Monitor Problems If the screen is blank HINT: See the monitor documentation for troubleshooting procedures. C H E C K T H E M O N I T O R P O W E R L I G H T — If the power light is lit or blinking, the monitor has po...
Page 55 - If the screen is difficult to read
S o l v i n g P r o b l e m s 55 If the screen is difficult to read C H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B ...
Page 57 - A d v a n c e d
3 S E C T I O N 3 A d v a n c e d Tr o u b l e s h o o t i n g Diagnostic LightsDriversUsing System RestoreResolving Software and Hardware IncompatibilitiesReinstalling Microsoft® Windows® XP
Page 58 - Diagnostic Lights
58 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Diagnostic Lights To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 72). These lights can be...
Page 60 - Drivers; Identifying Drivers; Performance and Maintenance.
60 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and the progr...
Page 61 - Reinstalling Drivers
A d v a n c e d Tr o u b l e s h o o t i n g 61 Reinstalling Drivers NOTICE: The Dell Support website and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device D...
Page 62 - components in your system window.; Using System Restore
62 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Using the Dell Dimension ResourceCD If using Device Driver Rollback or System Restore (see page 62) does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD : 1 With the Windows ...
Page 63 - Creating a Restore Point; System Tools, and then click System Restore.
A d v a n c e d Tr o u b l e s h o o t i n g 63 Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, firs...
Page 64 - Undoing the Last System Restore; Resolving Software and Hardware
64 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system res...
Page 65 - Reinstalling Microsoft; Before You Reinstall
A d v a n c e d Tr o u b l e s h o o t i n g 65 3 Click the Hardware tab and click Device Manager. 4 In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point ( ! ) beside the conflicting device or a red X if the device has been dis...
Page 66 - Agreement screen, and then press on your keyboard to accept
66 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com The reinstallation process can take 1 to 2 hours to complete. After the reinstallation is complete, you need to reinstall the device drivers, virus protection program, and other software. NOTICE: The Operating Sy...
Page 67 - Software screen and click Next.; Name and Administrator Password window, enter a name for your; Settings screen and click Next.
A d v a n c e d Tr o u b l e s h o o t i n g 67 5 Press <Enter> to select the highlighted partition (recommended), and then follow the instructions on the screen. HINT: The time required to complete the setup depends on the size of the hard drive and the speed of your computer. The Windows XP ...
Page 68 - not at this time and click Next.
68 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Completing the Operating System Setup NOTICE: When the computer restarts, the following message appears: Press any key to boot from the CD . Do not press any key when this message appears. 1 When the Welcome to M...
Page 69 - A d d i n g P a r t s
4 S E C T I O N 4 A d d i n g P a r t s Front and Back View of the ComputerReattaching the Front DoorOpening the Computer CoverLooking Inside Your ComputerAdding PC Cards (Optional)Adding Other CardsAdding MemoryClosing the Computer Cover
Page 70 - Front and Back View of the Computer; Front View
70 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Front and Back View of the Computer Front View HINT: The front door does not close when you are using certain PC Cards or the IEEE 1394, USB, or headphone connector(s). 9 8 3 5 6 1 2 4 7 1 breakaway hinges (2) To prevent damage to your ...
Page 72 - Back View
72 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Back View 1 11 10 6 9 2 13 14 5 12 3 8 15 7 4 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. 2 mouse connector Plug a standard mouse...
Page 73 - Reattaching the Front Door
A d d i n g Pa r t s 73 Reattaching the Front Door To prevent damage to your computer, the front door is designed to "break away" if it is opened too far. To reattach the front door: 1 Shut down the computer (see page 31). 2 Disconnect the computer’s power cable from the electrical outlet. 5...
Page 74 - Opening the Computer Cover
74 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com HINT: The top hinge arm clicks when it is moved to the closed position—the bottom hinge arm does not. 3 Move the hinge arms to the closed position. 4 Align the two clips on the inside of the front door with the two hinge arms. 5 Press i...
Page 76 - Looking Inside Your Computer
76 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet b...
Page 77 - System Board
A d d i n g Pa r t s 77 System Board memory module connectors (DIMM A, DIMM B) page 82 drive connector (DSKT) hard drive connector (IDE1) battery socket (BATTERY) page 93 CD drive connector (IDE2) main power connector (POWER) microprocessor connector (CPU) microprocessor fan connector (FAN) front pa...
Page 78 - PC Card Types; Installing a PC Card
78 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Adding PC Cards (Optional) You can add PC Cards to computers with integrated PC Card connectors. PC Card Types HINT: "Type" of card refers to its thickness, not its functionality. The PC Card slot has two connectors that support...
Page 79 - Removing a PC Card
A d d i n g Pa r t s 79 3 If you encounter too much resistance when you insert the card, do not force the card. Check the card's orientation, and try again. 4 Your computer recognizes most PC Cards and automatically loads the appropriate device driver for use with the computer. If the configuration ...
Page 80 - Adding Other Cards
80 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Adding Other Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before open...
Page 82 - Adding Memory
82 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Adding Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening t...
Page 84 - Closing the Computer Cover
84 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com 10 Close the computer cover (see page 84). 11 Attach the computer stand (see page 19). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 12 Connect your computer and ...
Page 85 - A p p e n d i x
5 S E C T I O N 5 A p p e n d i x SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support PolicyContacting DellRegulatory Information
Page 86 - Specifications
86 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com Specifications Microprocessor Microprocessor type Intel ® Celeron ® L1 cache 8-KB L2 cache 128-KB System Information System chip set Intel 845G DMA channels four Interrupt levels 24 APIC mode System BIOS chip 4 Mb (512 KB) System clock 400-M...
Page 90 - Standard Settings
90 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don’t change the settings for this program. Certain changes might make your computer work incorrectl...
Page 91 - Viewing Settings
A p p e n d i x 91 Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop. Then shut down your computer and t...
Page 92 - Clearing Forgotten Passwords
92 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. If you forget your user or setup password, you cannot operate your computer or change settings in the sys...
Page 93 - Replacing the Battery
A p p e n d i x 93 14 Attach the computer stand (see page 19). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 15 Connect your computer and devices to electrical outlets, and turn them on.Turning on your computer with the PSWD j...
Page 94 - Dell Technical Support Policy
94 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com NOTICE: To avoid damage to the system board while you pry the battery loose, be sure to insert the plastic screwdriver between the battery and the socket (not the system board). 6 Insert the new battery into the socket with the side labeled ...
Page 95 - Contacting Dell
A p p e n d i x 95 HINT: Toll-free numbers are for use within the country for which they are listed. Contacting Dell When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following table. If you need assistance in determining which codes to use, co...
Page 96 - Regulatory Information
96 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com Regulatory Information Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously d...
Page 97 - I n d e x
I n d e x 97 I n d e x A audio. See sound B battery replacing, 93 BIOS, 90 C cards adding, 80connectors, 77 CD drive fixing problems, 37 CD-RW drive fixing problems, 37 CDs copying, 27Easy CD Creator Basic, 28 Check Disk, 38computer back view, 72closing cover, 84error messages, 41front door, 70front...
