Dell D820 - Latitude Laptop Notebook- User Manual

  modem connector (RJ-1 1 )   serial connector     video connector     AC adapter connector — Connects an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.     air vents — ...

Back to Contents Page   Appendix Dell™ Latitude™ D820  User's Guide    Cleaning Your Computer    Macrovision Product Notice    FCC Notice (U.S. Only)   Cleaning Your Computer     Computer, Keyboard, and Display   l   Use a can of compressed air to remove dust from between the keys on the keyboard. l...

  Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only...

Back to Contents Page   Using a Battery Dell™ Latitude™ D820  User's Guide    Battery Performance    Checking the Battery Charge    Conserving Battery Power    Power Management Modes    Configuring Power Management Settings    Charging the Battery    Replacing the Battery    Storing a Battery   Batt...

Microsoft ®  Windows ®  Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar. If the computer is connected to an electrical outlet, a icon appears.   Charge Gauge By either pressing once or pressing and holding the...

To enter standby mode: l   Click Start ® Shut Down ® Stand by . o r l   Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, use one of the following methods: ¡   Press the power button. ¡   Close the display. ¡   Press...

For more information about resolving problems with a battery, see Power Problems .   Replacing the Battery     For information about replacing the second battery, which is located in the media bay, see Using Multimedia . To remove the battery:   1. If the computer is connected to a docking device (d...

Back to Contents Page   Using Cards Dell™ Latitude™ D820  User's Guide    Card Types    Card Blanks    Extended Cards    Installing a PC Card or ExpressCard    Removing a Card or Blank   Card Types See Specifications for information on supported card types. The PC Card slot has one connector that su...

The computer recognizes most cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.   ExpressCard   1. Hold the card with its orientation symbol pointing into the sl...

Back to Contents Page   Using the Display Dell™ Latitude™ D820  User's Guide    Adjusting Brightness    Switching the Video Image    Setting Display Resolution and Refresh Rate    Dual Independent Display Mode    Swapping Primary and Secondary Displays    Using the Ambient Light Sensor   Adjusting B...

Back to Contents Page   Finding Information Dell™ Latitude™ D820  User's Guide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.   What Are You ...

Back to Contents Page   Glossary Dell™ Latitude™ D820  User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.   A AC — alternating current — The form of electricity that powers your computer when y...

Back to Contents Page   Getting Help   Dell™ Latitude™ D820  User's Guide    Obtaining Assistance    Problems With Your Order    Product Information    Returning Items for Warranty Repair or Credit    Before You Call    Contacting Dell   Obtaining Assistance     1. Complete the procedures in Trouble...

[email protected] [email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l   Electronic Quote Service [email protected] (Asian/Pacific countries only) [email protected] (Canada only)   AutoTech Service Dell's automated support service — ...

Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you.   Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Remember to...

Back to Contents Page   Using the Keyboard Dell™ Latitude™ D820  User's Guide    Numeric Keypad    Key Combinations    Touch Pad    Changing the Track Stick Cap   Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple function...

  Microsoft ®  Windows ®  Logo Key Functions To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware , and click Keyboard . For information about the Control Panel, see the Windows Help and Support Center (see Windows Help and Suppor...

l   Click the Device Select tab to disable the touch pad and track stick. l   Click the Touch Pad tab to adjust touch pad and track stick settings.   3. Click OK to save the settings and close the window.   Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolo...

Back to Contents Page   Using Multimedia Dell™ Latitude™ D820  User's Guide    Playing CDs or DVDs    Adjusting the Volume    Adjusting the Picture   Playing CDs or DVDs   1. Press the eject button on the front of the drive.   2. Pull out the tray.   3. Place the disc, label side up, in the center o...

Volume Control Buttons You can adjust the volume with the volume control buttons on your computer. See volume control buttons .   Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the displ...

Back to Contents Page   Using Networks Dell™ Latitude™ D820  User's Guide    Physically Connecting to a Network or Broadband Modem    Wireless Local Area Network (WLAN)    Mobile Broadband or Wireless Wide Area Network (WWAN)    Dell™ Wi - Fi Catcher™ Network Locator     Internet Connection Firewall...

A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or n...

  6. Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router.   7. Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.   8. Connect the other end of the network cable into the Internet network (RJ-45) ...

  2. Under Pick a Help topic , click Dell User and System Guides .   3. Under Device Guides , select the documentation for your wireless network card.   Completing the Connection to the WLAN When you turn on your computer and a network (for which your computer is not configured) is detected in the a...

Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband network connection to the Internet:   1. Click the Dell Mobile Broadband Card Utility icon, , in the Windows taskbar, to run the utility.   2. Click Connect .   3. Follow the instructions on the screen to manage th...

Back to Contents Page   Adding and Replacing Parts Dell™ Latitude™ D820  User's Guide   Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: l   You have perf...

  3. Disconnect any telephone or network cables from the computer.   4. Disconnect your computer and all attached devices from their electrical outlets.   5. Remove the battery (see Replacing the Battery ).   6. Press the power button to ground the system board.   7. Remove any installed ExpressCard...

  7. Install the operating system for your computer (see Restoring Your Operating System ).   8. Install the drivers and utilities for your computer (see Reinstalling Drivers and Utilities ).   Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packa...

1. If present, remove the device security screw from the bottom of the computer (see Removing the Device Security Screw ).   2. If the computer is running, double-click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop .   3. Press the device latch re...

  Keyboard     1. Follow the procedures in Before You Begin .   2. Remove the hinge cover (see Hinge Cover ).   3. Remove the three screws at the top of the keyboard.   4. Rotate the keyboard forward and lay it on the palm rest to allow access to the keyboard connector on the system board.   5. Pull...

  1. Follow the procedures in Before You Begin .   2. Remove the battery (see Replacing the Battery ).   3. Slide the SIM card into the compartment with the cut-off corner of the card facing away from the compartment.   Wireless Cards If you ordered a wireless LAN or WAN card with your computer, the...

b.   Release the card by spreading the metal securing tabs until the card pops up slightly. c.   Lift the card out of its connector.   6. Install the card: a.   Move any antenna cables out of the way to make space for the WLAN card. b.   Align the card with the connector at a 45-degree angle, and pr...

4. Ground yourself by touching one of the metal connectors on the back of the computer.   5. If a card is not already installed , go to step 6 . If you are replacing a card , remove the existing card: a.   Disconnect the antenna cables from the card. b.   Release the card by spreading the metal secu...

Back to Contents Page   Dell™ QuickSet  Dell™ Latitude™ D820  User's Guide Dell™ QuickSet provides you with easy access to configure or view the following types of settings: l   Network connectivity l   Power management l   Display l   System information Depending on what you want to do in Dell™ Qui...

Back to Contents Page   Securing Your Computer Dell™ Latitude™ D820  User's Guide    Security Cable Lock    Smart Cards    P a s s w o r d s    Trusted Platform Module (TPM)    Security Management Software    Computer Tracking Software    If Your Computer Is Lost or Stolen   Security Cable Lock A se...

  2. Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card protrudes approximately 1/2 inch from the slot. The smart card slot is located below the PC Card slot. If you encounter too much resistance, do not force the card. Check the card o...

Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration. The administrators or technicians can assign identical administrator passwords to groups of computers, allowing you to assign...

c.   Under TPM Activation , select Activate and press <Enter>. d.   Once the process is complete, the computer either restarts automatically or prompts you to restart your computer.   Security Management Software The security management software is designed to utilize four different features t...

Back to Contents Page   System Setup Program Dell™ Latitude™ D820  User's Guide    Overview    Viewing the System Setup Screens    System Setup Screens    Commonly Used Settings   Overview You can use the system setup program as follows to: l   Set or change user-selectable features — for example, y...

The Boot Sequence page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following: l   Diskette Drive l   Modular bay HDD l   Internal HDD l   CD/DVD/CD-RW drive During the boot routine, the computer starts at the top of the lis...

Back to Contents Page   Reinstalling Software   Dell™ Latitude™ D820  User's Guide    Drivers    Resolving Software and Hardware Incompatibilities    Restoring Your Operating System   Drivers   What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All ...

  Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the ResourceCD ).   1. Save and close any open files, and exit any open programs.   2. Insert the Drivers an...

  Restoring Your Operating System You can restore your operating system in the following ways: l   Microsoft ® W i n d o w s ® XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating sys...

  2. Click Undo my last restoration ® Next .   Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled:   1. Click Start ® Control Panel ® Performance and Maintenance ® ...

Back to Contents Page   Traveling With Your Computer Dell™ Latitude™ D820  User's Guide    Identifying Your Computer    Packing the Computer    Travel Tips   Identifying Your Computer l   Attach a name tag or business card to the computer. l   Write down your Service Tag and store it in a safe place...

Back to Contents Page   Troubleshooting Dell™ Latitude™ D820  User's Guide   Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and h...

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. l   During the assessment, answer any questions that appear. l   If a failure is detected, the computer stops and beeps. To stop the assessment and restart the compute...

  4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD.   5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. ...

Ensure that Microsoft ®  Windows ®  recognizes the drive — Click the Start button and click My Computer . If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive...

  1. Click Start ® My Computer .   2. Right-click Local Disk C: .   3. Click Properties ® Tools ® Check Now .   4. Click Scan for and attempt recovery of bad sectors ® Start .   E-Mail, Modem, and Internet Problems     Check the Microsoft Outlook ®  Express Security Settings — If you cannot open you...

Fill out the Diagnostics Checklist (see Diagnostics Checklist ) as you perform the various checks.   External Keyboard problems   Check the keyboard cable — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard exte...

problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword sp...

Check your Mobile Broadband network service — Contact your Mobile Broadband service carrier to verify coverage plan and supported services.   Check the status in the Dell Mobile Broadband Card Utility — Click the icon in the taskbar to launch the utility. Check the status in the main window: l   No ...

If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see Contacting Dell ).   Check the battery temperature — If the battery temperature is below 0° C (32° F), the computer will not start up.   Test the electrical outlet — Ensure that the electrical outlet ...

  Verify that the printer is recognized by Windows —   1. Click Start ® Control Panel ® Printers and Other Hardware ® View installed printers or fax printers .   2. If the printer is listed, right-click the printer icon.   3. Click Properties ® Ports . For a parallel printer, ensure that the Print t...

  Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.   Adjust the Windows volume control — Click or double-click the speaker icon in the lower-...

Check the system setup program settings — Verify that the system setup program lists the correct device for the pointing device option. (The computer automatically recognizes a USB mouse without making any setting adjustments.) For more information on using the system setup program, see System Setup...

  3. Try different settings for Color quality and Screen resolution .   Run the Video diagnostics tests — If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the Dell Diagnostics (see Dell Diagnostics ). Then contac...