Dell C6105 - Manual

Contents | 9 Expander Card Connectors ....................................................................... 152 Middle Plane Connectors ......................................................................... 153 Interposer Extender Connectors ........................................................

1 About Your System | 11 About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description <F2> Enters the System Setup program. See “Start Menu” on page 30. <F11> Enters the BIOS Boot Manager. See ...

12 | About Your System Front-Panel Features and Indicators Figure 1-1. Front Panel − 3.5” Hard Drives With Four System Boards Figure 1-2. Front Panel −3.5” Hard Drives With Two System Boards Figure 1-3. Front Panel − 2.5” Hard Drives With Four System Boards

14 | About Your System Item Indicator, Button Or Connector Icon Description 2,4,6,8 System identification indicator/button (system boards 1,2,4,3) The identification button can be used to locate a particular system and system board within a chassis. When the button is pushed, the blue system status ...

18 | About Your System Back Panel Features and Indicators Figure 1-6. Back Panel − Four System Boards Item Indicator, Button Or Connector Icon Description 1 Power supply 2 470W/750W/1100W/1400W 2 Power supply 1 470W/750W/1100W/1400W 3 USB ports (2) Connect USB devices to the system. The ports are US...

20 | About Your System Figure 1-7. Enumeration − Four System Boards Figure 1-8. Enumeration −Two System Boards NIC Indicator Codes Figure 1-9. NIC Indicators 1 link/activity indicator 2 speed indicator NIC Status Indicator (link/activity) Condition Solid green LAN linking/No access Blinks green LAN ...

About Your System | 21 NIC Status Indicator (speed) Condition Solid green Linking at 100Mbps speed Solid amber Linking at 1000Mbps speed Off No link Figure 1-10. NIC Indicators (Management Port) 1 link/activity indicator 2 speed indicator NIC Status Indicator (link/activity) Condition Solid green LA...

22 | About Your System Table 1 -2. Status Indicator Codes Component Indicator Condition Power-on indicator Steady Green Power On S0/S1 Blinks Amber BMC Critical condition event in Power Off mode S5 Blinks Green/Amber BMC Critical condition event in Power On mode S0/S1 System identification indicator...

About Your System | 23 AC Power LED Condition Solid green Power supply is on (AC OK/DC OK) or in standby mode (90 VAC-264 VAC for 470W/750W/1100W, 180 VAC-264 VAC for 1400W) Solid yellow Power supply is at fault condition (UVP/OVP/OCP/SCP/OTP/Fan Fault) Off Power supply is off or AC input voltage is...

24 | About Your System Post Error Code Collecting System Event Log (SEL) for Investigation Whenever possible, the BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation i...

28 | About Your System Error Code Error Message Response 8702 No enough APIC ID in range 0-0Fh can be assigned to IO APICs. (Re-assigning CPUs' local APIC ID may solve this issue) MPS Table is not built! System may operate in PIC or Non-MPS mode. Pause Other Information You May Need WARNING: See the...

2 30 | Using the System Setup Program Using the System Setup Program Start Menu The system employs the latest AMI CMOS BIOS, which is stored in Flash memory. The Flash memory supports the Plug and Play specification, and contains a System Setup program, the Power On Self Test (POST) routine, and the...

Using the System Setup Program | 31 System Setup Options at Boot <F2> Initiate Setup during POST <F9> Load optimal (e.g. CMOS) defaults <F10> Save Settings and exit in BIOS Setup Console Redirection The console redirection allows a remote user to diagnose and fix problems on a serv...

32 | Using the System Setup Program Main Menu The main menu displays information about your system boards and BIOS. Main Screen

Using the System Setup Program | 33 NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. BIOS Firmware Option Description Version Display...

34 | Using the System Setup Program System Memory Option Description Size Displays the total system memory size installed on the system board. System Date Displays the current date. System Time Displays the current time. Advanced Menu This option displays a table of items that defines advanced infor...

Using the System Setup Program | 35 CPU Configuration Scroll to this item and press Enter to view the following screen:

38 | Using the System Setup Program Memory Configuration Scroll to this item and press Enter to view the following screen: Option Description CS Sparing Enable ( Disabled default) Reserve a spare memory rank in each channel.

Using the System Setup Program | 39 SATA Configuration Scroll to this item and press Enter to view the following screen: Option Description OnChip SATA Channel ( Enabled default) Selects this item to enable or disable Onboard SATA controller. OnChip SATA Type ( Native IDE default) Native IDE: Native...

40 | Using the System Setup Program Option Description SATA Port1~6 While entering Setup, BIOS auto-detects the presence of SATA devices and displays the status of detected SATA HDDs. Power Saving features ( Disabled default) Selects this item to enable or disable power saving features in SB. SATA-A...

42 | Using the System Setup Program Hyper Transport Configuration Scroll to this item and press Enter to view the following screen: Option Description Coherent HT Link Speed ( HT3 default) Selects coherent HT link frequency. Non-Coherent HT Link Speed ( HT3 2600MHz default) This option is to set Non...

Using the System Setup Program | 43 PCI Configuration Scroll to this item and press Enter to view the following screen: Option Description iSCSI Remote Boot ( Disabled default) If Enabled, onboard LAN controller will be configured to support iSCSI Remote Boot. NIC1-82576EB ( Enable with out PXE defa...

44 | Using the System Setup Program USB Configuration Scroll to this item and press Enter to view the following screen: Option Description Module Version Displays the module version. USB Devices Enabled Displays USB devices currently detected. Legacy USB Support ( Enabled default) Selects this item ...

Using the System Setup Program | 45 Option Description USB Port 6 (Rear Up) ( Enabled default) Selects these items to enable or disable the corresponding USB port. USB Port 10 (Internal) ( Enabled default) Selects these items to enable or disable the corresponding USB port. Boot Menu This page enabl...

Using the System Setup Program | 47 Boot Settings Configuration Select this item and press Enter to view the following submenu items: Option Description Quick Boot ( Enabled default) Allow BIOS to skip certain tests while booting, which will decrease the time needed to boot the system. Quiet Boot ( ...

48 | Using the System Setup Program Option Description Force USB First ( Dis abled default) Enable or disable USB to be the first boot device, the priority is higher than PXE. It will take effect on the next boot. Boot Device Priority Select this item and press Enter to view the following submenu it...

Using the System Setup Program | 49 Server Menu This page enables you to configure Server parameters. Scroll to this item and press Enter to view the following screen: Option Description Status of BMC Displays the BMC status. IPMI Specification Version Displays the IPMI specification version. BMC Fi...

50 | Using the System Setup Program Option Description Set BMC LAN Configuration Inputs for Set LAN Configuration command. Each item in this group may take considerable amount of time. Remote Access Configuration Configures Remote Access. Restore on AC Power Loss ( Power Off default) System action t...

Using the System Setup Program | 51 LAN Configuration Select Set BMC LAN Configuration to view the following submenu: Option Description Channel Number Displays the channel number. Channel Number Status Displays the channel number status. BMC LAN Port Configuration ( Shared-NIC default) Sets BMC LAN...

52 | Using the System Setup Program Option Description Gateway Address (Input by user) Uses this screen to input Gateway address. Current Mac address in BMC Displays the current Mac address in BMC. Remote Access Configuration Select Remote Access Configuration to view the following submenu: Option D...

Using the System Setup Program | 53 Option Description Serial Port Number ( COM2 default) Selects serial port for console redirection. Serial Port Mode ( 115200 8,n,1 default) Selects serial port settings. Flow Control ( None default) Selects flow control for console redirection. Redirection After B...

54 | Using the System Setup Program Security Menu This page enables you to set the security parameters. Scroll to this item and press Enter to view the following screen: Option Description Supervisor Password Displays whether the supervisor password is installed or not. User Password Displays whethe...

Using the System Setup Program | 55 Option Description User Access Level ( Full Access default) Limited: allows only limited fields to be changed such as Date and Time. No Access: prevents User access to the Setup Utility. View Only: allows access to the Setup Utility but the fields cannot be change...

56 | Using the System Setup Program Exit Menu Scroll to this item and press Enter to view the following screen: Option Description Save Changes and Exit Exit system setup after saving the changes. F10 key can be used for this operation. Discard Changes and Exit Exit system setup without saving any c...

3 58 | Installing System Components Installing System Components Safety Instructions WARNING: Working on systems that are still connected to a power supply can be extremely dangerous. CAUTION: System components and electronic circuit boards can be damaged by discharge of static electricity. CAUTION:...

Installing System Components | 59 Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Da...

60 | Installing System Components Hard Drives The installation and removal procedures for the 3.5-inch hard drive and the 2.5-inch hard drive are similar. Following is an example showing the replacement procedure of a 3.5-inch hard drive. Removing a Hard-Drive Blank CAUTION: To maintain proper syste...

Installing System Components | 61 Installing a Hard-Drive Blank 1 With the lever on the hard-drive blank open, slide the hard-drive blank into the drive bay until the hard-drive blank makes contact with the backplane. See Figure 3-2. 2 Close the release handle to lock the hard drive blank in place. ...

62 | Installing System Components Figure 3-3. Removing and Installing a Hard-Drive Carrier 1 release button 2 lock lever 3 release handle 4 hard-drive carrier Installing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshoo...

Installing System Components | 63 Removing a Hard Drive From a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephon...

64 | Installing System Components Figure 3-4 . Removing and Installing a Hard Drive from the Hard-Drive Carrier 1 hard drive 2 screw (4) 3 hard-drive carrier Installing a Hard Drive into a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only pe...

Installing System Components | 65 Power Supplies NOTE: The following table lists the maximum supported configuration where power supply redundancy is guaranteed. NOTE: Configurations higher than indicated in the table may change the power supply mode to non-redundant. In non-redundant mode if the po...

66 | Installing System Components Recommended Configuration Memory - 4G, 1333, 2Rx4X72, 8, 240 HDD - 600G, SAS6, 15K, 3.5, SGT Full Configuration This includes full quantity of processors (95W), memory (4G, 1333, 2R) and HDD (600G, SAS6, 15K, 3.5). Removing a Power Supply CAUTION: Many repairs may o...

Installing System Components | 67 Figure 3-5. Removing and Installing a Power Supply 1 handle 2 power supply 3 release lever Installing a Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...

68 | Installing System Components power outlet. NOTE: When installing a new power supply in a system with two power supplies, allow several seconds for the system to recognize the power supply and determine its status. System-Board Assembly Removing a System-Board Assembly CAUTION: Many repairs may ...

Installing System Components | 69 Figure 3-6. Removing and Installing a System- Board Assembly 1 retaining latch 2 screw 3 handle 4 System-board assembly Installing a System-Board Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooti...

70 | Installing System Components Heat Sinks Removing the Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and ...

Installing System Components | 71 Figure 3-7. Removing and Installing the Heat Sink 1 screw (4) 2 heat sink Installing the Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product docu...

72 | Installing System Components 5 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 69. 6 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Processors Removing a Processor CAUTION: Many repairs may on...

Installing System Components | 73 Figure 3-8. Removing and Installing a Processor 1 processor shield 2 processor 3 notch in processor (2) 4 socket key (2) 5 socket-release lever 6 ZIF socket Installing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should o...

Installing System Components | 75 Expansion-Card Assembly and Expansion Card Removing the Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by...

Installing System Components | 77 6 Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector. 7 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening, and close the expansion-card latch. NOTE: You must i...

78 | Installing System Components 7 Grasp the filler bracket by its edges, and carefully remove it from the expansion-card connector. NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-cards slots to maintain FCC certificatio...

Installing System Components | 79 1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2 Remove the system-board assembly. See "Removing a System-Board Assembly" on page 68. 3 Remove the expansion card. See "Removing the Expansi...

80 | Installing System Components Installing the Expansion-Card Connector CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone servic...

Installing System Components | 81 3 Disconnect all the cables from the daughter card. 4 Remove the three screws that secure the daughter card. See Figure 3-12. 5 Lift the daughter card out of the system-board assembly. See Figure 3-12. Figure 3-12. Removing and Installing the SAS Daughter Card 1 scr...

82 | Installing System Components 3 Reconnect all the cables to the daughter card. 4 Replace the system-board assembly. See "Installing a System-Board Assembly" on page 69. 5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. System Memo...

84 | Installing System Components DIMM Processor 1 DIMM D0 DIMM D1 DIMM D2 DIMM C0 DIMM C1 DIMM C2 SR/DR 1 − − − − − − 2 − − − − − − 2 − − − − − √ 4 − − − − − − 4 − − √ − − √ 6 − − − − − − 8 √ − √ √ − √ 12 √ √ √ √ √ √ QR 4 − √ − − √ − NOTE: An empty DIMM socket is marked as “ − ”. For best performan...

Installing System Components | 85 4 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-14. 5 Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. 6 Replace the system-board...

86 | Installing System Components 6 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. See Figure 3-14. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket...

Installing System Components | 87 10 Start up the system, press <F2> to enter the System Setup program, and check the System Memory settings on the main System Setup screen. The system should have already changed the value to reflect the newly installed memory. 11 If the value is incorrect, on...

88 | Installing System Components Figure 3-15. Removing and Installi ng the Interposer Extender 1 screw (5) 2 interposer-extender tray 3 interposer extender Installing the Interposer Extender CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesho...

Installing System Components | 89 5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. System Battery Replacing the System Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only wit...

90 | Installing System Components Figure 3-16. Replacing the System Battery 1 system battery 2 positive side of battery connector 3 retention clip 4 negative side of battery connector 3 Locate the battery location. See “System Board Connectors” on page 147. CAUTION: To avoid damage to the battery co...

Installing System Components | 91 7 Replace the system-board assembly. See “Installing a System-Board Assembly” on page 69. 8 Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals. 9 Enter the System Setup program to confirm that the battery is oper...

92 | Installing System Components 5 Slide and lift the RAID battery away from the RAID battery carrier. See Figure 3-17. Figure 3-17. Removing and Installing the RAID Battery 1 RAID battery latch 2 RAID battery 3 RAID battery carrier 4 system-board assembly Installing the RAID Battery 1 Insert the R...

Installing System Components | 93 Removing the RAID Battery Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and ...

94 | Installing System Components Figure 3-18. Removing and Installing the RAID Battery Carrier 1 RAID battery carrier 2 screw (3) 3 system-board assembly Installing the RAID Battery Carrier 1 Place the RAID battery carrier in position on the interposer extender. See Figure 3-18. 2 Replace the screw...

Installing System Components | 95 System Board Removing a System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service a...

96 | Installing System Components Figure 3-19. Removing and Installing the System Board 1 screw (8) 2 system board 3 system-board assembly Installing a System Board 1 Unpack the new system board. 2 Holding the system board by the edges, slide the system board into the system-board assembly. 3 Replac...

Installing System Components | 97 7 If applicable, install the SAS daughter card. See "Installing the SAS Daughter Card" on page 81. 8 Install the expansion-card assembly. See "Installing the Expansion Card" on page 77. 9 Replace the system-board assembly. See "Installing a Syste...

98 | Installing System Components Figure 3-20. Opening and Closing the System 1 traction pad 2 system cover 3 cover release latch lock 4 securing screw Closing the System 1 Place the cover on the chassis and slide it to the front of the chassis until it snaps into place. See Figure 3-20. 2 Secure th...

Installing System Components | 99 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servic...

100 | Installing System Components Installing a Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support ...

102 | Installing System Components Figure 3-22 . Removing and Installing a Power Distribution Board 1 1st power distribution board 2 screw (4) 3 power distribution board-connector 4 screw (4) 5 2nd power distribution board Installing a Power Distribution Board CAUTION: Many repairs may only be done ...

Installing System Components | 103 NOTE: To install the second power distribution board that is below the first power distribution board, angle the board during installation. 2 Replace the screws securing the second power distribution board to the system. See Figure 3-22. 3 Replace the power distrib...

104 | Installing System Components 1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2 Open the system. See "Opening the System" on page 97. 3 Remove the power distribution boards. See "Removing a Power Distribution Board"...

Installing System Components | 105 Installing the Fan Controller Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service a...

106 | Installing System Components 2 Open the system. See "Opening the System" on page 97. 3 Remove the system-board assemblies. See "Removing a System-Board Assembly" on page 68. 4 Remove the cooling fans. See "Removing a Cooling Fan" on page 98. 5 Remove the screws that sec...

Installing System Components | 107 9 Lift the upper middle plane out. See Figure 3-25. Figure 3-25. Removing and Installing the Upper Middle Plane 1 screw (9) 2 upper middle plane 10 Remove the screws that secure the mid-plane holder support to the chassis. See Figure 3-26. 11 Lift the mid-plane hol...

108 | Installing System Components Figure 3-26. Removing and Installing the Mid-plane Holder Support 1 screw (4) 2 mid-plane holder support 12 Remove the screws that secure the mid-plane holder to the chassis. Figure 3-27. 13 Lift the mid-plane holder out of the chassis. See Figure 3-27.

110 | Installing System Components Figure 3-28 . Removing and Installing the Lower Middle Plane 1 screw (8) 2 lower middle plane Installing the Middle Planes CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as author...

112 | Installing System Components Backplanes NOTE: Following is the replacement procedure of SATA2 and SAS backplane for 3.5-inch hard drive systems. Replacement procedure for 2.5-inch of SATA2 and SAS backplane is similar to backplane for 3.5-inch hard drive systems. Removing the Backplane CAUTION...

Installing System Components | 113 Figure 3-29. Removing and Installing the Backplane 1 hard-drive cage 2 screw (10) 5 Remove the screws that secure the front-panel assemblies to the chassis. See Figure 3-30. 6 Disconnect all the cables from the backplane. See Figure 5-3 for 3.5-inch hard drives and...

Installing System Components | 115 Figure 3-31. Removing and Installing the Backplane From the Hard- Drive Cage 1 hard-drive cage 2 backplane 3 screw (10) Installing the Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and si...

116 | Installing System Components 5 Connect all the cables to the backplane. See Figure 5-3 for 3.5-inch hard drives and Figure 5-5 for 2.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 6 Connect front panel cab...

Installing System Components | 119 11 Remove the backplane with the expander card from the hard-drive cage. See Figure 3-34. Figure 3-34. Removing and Installing the Backplane with the Expander Card From the Hard-Drive Cage 1 hard-drive cage 2 2.5-inch hard-drive backplane 3 screw (10) 4 expander ca...

120 | Installing System Components Figure 3-35. Removing and Installing the Expander Card From the Backplane 1 2.5-inch hard-drive backplane 2 expander card Installing the Expander Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting ...

Installing System Components | 121 5 Replace the screws that secure the front-panel assemblies to the chassis. See Figure 3-33. 6 Connect all the cables to the backplane. See Figure 5-5 for 2.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them fro...

Installing System Components | 123 Figure 3-36 . Removing and Installing a Front Panel Assembly 1 front-panel assembly 2 screw (2) 11 Push aside the retention hooks on the front-panel assembly. See Figure 3-37. 12 Remove the front panel from the front-panel assembly. See Figure 3-37.

124 | Installing System Components Figure 3-37. Removing and Installing a Front Panel 1 front-panel assembly 2 front panel 3 retention hooks Installing the Front Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs...

Installing System Components | 125 5 Replace the screws that secure the front-panel assemblies to the chassis. See Figure 3-30. 6 Replace the screws that secure the hard-drive cage to the chassis. See Figure 3-29. 7 Connect front panel cables to the fan controller board. See Figure 5-11. You must ro...

Installing System Components | 127 Figure 3-38. Removing and Installing the Sensor Board 1 sensor board 2 screw Installing the Sensor Board for 3.5” HDD System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as auth...

128 | Installing System Components 6 Connect all the cables to the backplane. See Figure 5-3 for 3.5-inch hard drives. You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 7 Connect front panel cables to the fan controller board. See Fig...

Installing System Components | 129 5 Disconnect front panel cables from the fan controller board. See Figure 5-11. Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables fro...

130 | Installing System Components 11 Remove the sensor board from the sensor-board holder. See Figure 3-40. Figure 3-40. Removing and Installing the Sensor Board 1 screw 2 sensor-board holder Installing the Sensor Board for 2.5” HDD System CAUTION: Many repairs may only be done by a certified servi...

4 132 | Troubleshooting Your System Troubleshooting Your System Safety First – For You and Your System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Before removing the system cover, disconnect all po...

Troubleshooting Your System | 133 Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations. These could cause the system to halt at startup without any ...

134 | Troubleshooting Your System 4 Replace the keyboard/mouse with another working keyboard/mouse. If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system. 5 Power d...

Troubleshooting Your System | 135 4 Turn on the system and the serial device. If the problem is resolved, replace the serial device. If the problem persists, see "Getting Help" on page 162. Troubleshooting a NIC 1 Restart the system and check for any system messages pertaining to the NIC con...

136 | Troubleshooting Your System Troubleshooting a Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and suppo...

Troubleshooting Your System | 137 Troubleshooting a Damaged System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

138 | Troubleshooting Your System 4 Enter the System Setup program. If the date and time are not correct in the System Setup program, replace the battery. See “Replacing the System Battery” on page 89. CAUTION: Many repairs may only be done by a certified service technician. You should only perform ...

140 | Troubleshooting Your System 7 Restart the system. If the problem is resolved, close the system. See "Closing the System" on page 98. If the replacement fan does not operate, see "Getting Help" on page 162. Troubleshooting System Memory CAUTION: Many repairs may only be done by ...

142 | Troubleshooting Your System 17 If the memory problem is still indicated, repeat step 10 through step 16 for each memory module installed. If the problem persists after all memory modules have been checked, see "Getting Help" on page 162. Troubleshooting a Hard Drive CAUTION: Many repai...

Troubleshooting Your System | 143 3 Restart the system, enter the System Setup program, and verify that the controller is enabled and the drives appear in the System Setup program. See "Using the System Setup Program” on page 30. If the problem persists, see "Getting Help" on page 162. T...

144 | Troubleshooting Your System 6 Ensure that the controller card is firmly seated into the system board connector. See "Installing the Expansion Card" on page 77. 7 If you have a battery-cached SAS RAID controller, ensure that the RAID battery is properly connected and, if applicable, the...

Troubleshooting Your System | 145 5 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 6 If the problem is not resolved, see "Getting Help" on page 162. Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service techn...

146 | Troubleshooting Your System 10 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, the processor is faulty. See "Getting Help" on page 162. 11 Turn off the system and attached peripherals, and disconnect the system fr...

5 Jumpers and Connectors | 147 Jumpers and Connectors System Board Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. Figure 5-1. System Boar...

148 | Jumpers and Connectors 19 BIOS recovery jumper 20 onboard SATA2 connector 6 21 expansion slot 22 internal COM connector 23 BMC disable jumper 24 power button 25 VGA port 26 serial port 27 clear CMOS jumper 28 COM switch 29 management port 30 NIC2 connector (RJ45) 31 NIC1 connector (RJ45) 32 ID...

Jumpers and Connectors | 149 Figure 5-3 . Back View of the Backplane 1 fan controller board connector 2 backplane power connector for power supply 1 3 SGPIO connector for system board 4 4 SGPIO connector for system board 3 5 SGPIO connector for system board 2 6 SGPIO connector for system board 1 7 b...

152 | Jumpers and Connectors Expander Card Connectors Figure 5-7. Expander Card Connectors 1 UART connector 2 expander card jumper 3 JTAG connector 4 mini-SAS connector 1 (port 1-4) 5 mini-SAS connector 2 (port 5-8) 6 mini-SAS connector 3 (port 9-12) 7 SGPIO connector 8 mini-SAS connector 4 (port 13...

Jumpers and Connectors | 153 Middle Plane Connectors Figure 5-8. Middle Plane Connectors 1 middle plane connector 1 2 middle plane connector 2 3 middle plane power connector for system board 1 and 2 4 middle plane power connector for system board 3 and 4 5 front panel connector for system boards 3 a...

154 | Jumpers and Connectors Interposer Extender Connectors Figure 5-9 . Interposer Extender Connectors 1 front panel connector 2 onboard SATA2 connector 1 3 onboard SATA2 connector 2 4 onboard SATA2 connector 3 5 onboard SATA2 connector 4 6 onboard SATA2 connector 5 7 onboard SATA2 connector 6 8 SG...

Jumpers and Connectors | 155 Daughter Card Connectors Figure 5-10. Daughter Card Connectors 1 mini-SAS connector 2 daughter card connector 3 daughter card 4 SAS port 4 5 SAS port 5 6 SGPIO connector B

156 | Jumpers and Connectors Fan Controller Board Connectors Figure 5-11. Fan Controller Board Connectors 1 front panel connector for system board 4 2 front panel connector for system board 2 3 front panel connector for system board 1 4 front panel connector for system board 3 5 system fan board pow...

Jumpers and Connectors | 157 Power Distribution Board Connectors Figure 5-12 . Power Distribution Board Connectors 1 backplane power connector 2 system fan board connector 3 main power connector for system board 3 and 4 4 main power connector for system board 1 and 2 5 system fan board power connect...

158 | Jumpers and Connectors Sensor Board Connectors Figure 5-13. Sensor Board Connectors 1 power connector 2 sensor board Jumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your produc...

Jumpers and Connectors | 159 Table 5 -1 . System Configuration Jumper Jumper Function Off On JP4 Clear Password *Disable Enable JP3 BIOS Recovery *Disable Enable J5 COM Port Switch** *Disable Enable JP9 Clear CMOS *Disable Enable JP1 BMC Configuration *Disable Enable NOTE: The * in the table of syst...

160 | Jumpers and Connectors Figure 5-15 . Jumper Installed on Backplane Table 5 -2 . Jumpers Installed on Backplane Jumper Function Off On A HDD Type Select *Disable Enable B SAS Code Select *Disable Enable C MFG Test *Disable Enable D LED Control *Disable Enable NOTE: The * in the table of backpla...

6 162 | Getting Help Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides severa...

7 Getting Help | 163 Index A about your system, 11 B back panel features, 18 backplane installing, 115 removing, 112 backplane jumper settings, 159 batteries troubleshooting, 137 battery (system) replacing, 89 blank hard drive, 60 C collecting system event Log, 24 contacting dell, 162 cooling fans i...