Page 2 - Windows
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. A CAUTION indicates a potential for property damage, perso...
Page 3 - C o n t e n t s; A b o u t Yo u r C o m p u t e r
Contents 3 C o n t e n t s 1 A b o u t Yo u r C o m p u t e r . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Bottom View . . . . . . . . . . . . . . . . . . . . . . . 10 Battery Removal ...
Page 4 - R e i n s t a l l i n g S o f t w a r e
4 Contents 3 S p e c i f i c a t i o n s . . . . . . . . . . . . . . . . . . . . 2 1 4 Tr o u b l e s h o o t i n g . . . . . . . . . . . . . . . . . . . 3 1 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Power Lights . . . . . . . . . . . . . . . . . . . . 31 Beep Codes . . . . . . ...
Page 7 - About Your Computer; Front View
About Your Computer 7 About Your Computer Front View 1 microphone (optional) 2 camera light (optional) 3 camera (optional) 4 display latch 5 display 6 keyboard status lights 3 6 4 25 1 7 13 16 17 18 21 26 10 11 24 23 8 5 27 14 9 12 15 19 20 2 22 book.book Page 7 Tuesday, July 22, 2008 10:56 AM
Page 9 - Back View
About Your Computer 9 Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The...
Page 13 - Setting Up Your Computer; Quick Setup
Setting Up Your Computer 13 Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strip...
Page 14 - Connect the network cable.
14 Setting Up Your Computer 2 Connect the network cable. 3 Connect USB devices such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player. 5 Open the computer display and press the power button to turn on the computer. book.book Page 14 Tuesday, July 22, 2008 10:56 AM
Page 16 - Connecting to the Internet; If you are using a dial-up connection; Setting Up Your Internet Connection; Control Panel
16 Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection , connect a telephone line to the modem connector on y...
Page 17 - Transferring Information to a New Computer
Setting Up Your Computer 17 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files,...
Page 18 - To prepare a new computer for the file transfer:
18 Setting Up Your Computer Microsoft Windows ® XP Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a wr...
Page 19 - To transfer data to the new computer:
Setting Up Your Computer 19 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase screen appears....
Page 20 - To copy data from the old computer:
20 Setting Up Your Computer To copy data from the old computer: 1 On the old computer, insert the wizard disk, and click Start → Run . 2 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK . 3 On the Files and Settings Transfer Wizard...
Page 21 - Specifications
Specifications 21 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Processor Processor type Intel ® Core™2 Duo L1 cache 32 KB per instruc...
Page 31 - Troubleshooting; Power Lights
Troubleshooting 31 Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section...
Page 32 - Write down the beep code.
32 Troubleshooting If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 40). Code(repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. Possible motherboard fail...
Page 33 - Error Messages; Pointing; Service Manual
Troubleshooting 33 Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A...
Page 34 - Printer out of paper
34 Troubleshooting D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See your Service Manual at support.dell.com for more information. E R R O R R E A D I N G P C M C I A C A R D — The computer cannot identi...
Page 38 - System Messages
38 Troubleshooting setup program, then immediately exit the program (see your Service Manual at support.dell.com ). If the message reappears, contact Dell (see "Contacting Dell" on page 65). T I M E - O F - D A Y C L O C K S T O P P E D — The reserve battery that supports the system configur...
Page 39 - Troubleshooting Software and Hardware Problems; Click the Windows Vista Start button
Troubleshooting 39 C P U F A N F A I L U R E — Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com . H A R D - D I S K D R I V E F A I L U R E — Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" o...
Page 40 - hardware troubleshooter; Dell Diagnostics; See your
40 Troubleshooting 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Windows XP: 1 Click Start → Help and Support . 2 Type hardware troubleshooter in the search field and press <Enter> to start the search. 3 In the Fix a ...
Page 41 - Diagnostics
Troubleshooting 41 2 Turn on (or restart) your computer. 3 When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the start menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Wind...
Page 42 - Troubleshooting Tips; Follow these tips when troubleshooting your computer:; Power Problems; The computer is either turned off or is not
42 Troubleshooting Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com ). • If a device ...
Page 43 - Memory Problems
Troubleshooting 43 I F T H E P O W E R L I G H T I S B L I N K I N G B L U E — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R — The computer is receiving e...
Page 44 - Reseat the memory modules (see; Lockups and Software Problems; If you are unable to get a response by pressing a; Applications
44 Troubleshooting I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S — • Reseat the memory modules (see your Service Manual at support.dell.com ) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guid...
Page 45 - If necessary, uninstall and then
Troubleshooting 45 A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program. A program is designed for a...
Page 46 - Ensure that the program is installed and configured properly.; Dell Technical Update Service; To enroll for the Dell Technical Update service, go to; Dell Support Utility; , icon on the taskbar or from the; Access the Dell Support Utility from the
46 Troubleshooting • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If n...
Page 47 - Dell
Troubleshooting 47 The Dell Support Utility is customized for your computing environment. The icon in the taskbar functions differently when you click, double- click, or right-click the icon. Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your co...
Page 49 - Reinstalling Software; Identifying Drivers; Microsoft Windows
Reinstalling Software 49 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Microsoft ® Windows Vista ® : 1 Click the Windows Vista Start button™ , and right-cl...
Page 50 - Reinstalling Drivers and Utilities; If using
50 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to...
Page 52 - Restoring Your Operating System; You can restore your operating system in the following ways:; Using Microsoft
52 Reinstalling Software 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video ). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab → Update Driver → Browse my computer for driver software . 6 Click ...
Page 53 - Windows Vista; Windows XP
Reinstalling Software 53 NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view...
Page 54 - To see if System Restore is enabled:; Using DellTM Factory Image Restore
54 Reinstalling Software Windows Vista : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Windows XP : 1 Click Start → All Programs → Accessories → System Tools → System Restore . 2 Click Undo my last restoratio...
Page 55 - administrator; Using the Operating System Media
Reinstalling Software 55 Dell Factory Image Restore (Windows Vista Only) 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer . The System Recovery Options window appears. 3 Select a keyboar...
Page 56 - Operating System
56 Reinstalling Software NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and ...
Page 57 - Finding Information
Finding Information 57 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express S...
Page 59 - Getting Help; Obtaining Assistance; ) for help with installation and troubleshooting; Dell Accessories
Getting Help 59 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. If you experience a problem with your computer, you c...
Page 60 - Technical Support and Customer Service; and click; Online Services; (Latin American and Caribbean countries)
60 Getting Help NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about D...
Page 62 - Product Information
62 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com . For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
Page 63 - Before You Call
Getting Help 63 Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the ...
Page 65 - Contacting Dell; Choose A
Getting Help 65 Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telep...
Page 67 - Index
Index 67 Index B beep codes, 31 C computer specifications, 21 connecting AC adapter, 13IEEE 1394 devices, 14Internet, 16 contacting Dell, 59, 65 D Dell contacting, 59, 65Factory Image Restore, 54software updates, 46Support Utility, 46technical support and customer service, 60 Technical Update Servic...
