Dell B3460DN Mono Laser- User Manual

5 1 2 3 4 1 1 Right side 305 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 203 mm (8 in.) 4 Rear 203 mm (8 in.) 5 Top 305 mm (12 in.) Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Y...

3 Standard bin 4 Front door release button 5 Controller board access door 6 100 ‑ sheet multipurpose feeder 7 Standard 550 ‑ sheet tray 8 Optional 550 ‑ sheet trays Note: A lockable 550 ‑ sheet tray is also available. For more information, contact the place where you purchased the printer. Using the...

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continui...

2 Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components orconnectors. 2 1 1 Memory ...

3 Align the notch (1) on the memory card with the ridge (2) on the connector. 1 2 4 Push the memory card straight into the connector, and then push the card toward the controller board wall untilit clicks into place. 1 2 5 Close the controller board access door. Note: When the printer software and a...

4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the ...

1 8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. 2 1 Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. Fo...

• The appropriate Ethernet cable with the Ethernet port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. 1 2 3 4 5 6 7 Use the To 1 USB port Attach an optional wireless networ...

Adding available options in the print driver For Windows users 1 Open the printers folder, and then select your printer. 2 Open the printer properties, and then add or manually install any options. 3 Apply the changes. For Macintosh users 1 From System Preferences in the Apple menu, navigate to your...

• Make sure your access point (wireless router) is turned on and is working properly. Make sure you have the following information before setting up the printer on a wireless network: • SSID —The SSID is also referred to as the network name. • Wireless Mode (or Network Mode) —The mode is either infr...

• Active NIC is set to Auto. To set this to Auto, navigate to: > Settings > > Network/Ports > > Active NIC > > Auto > Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on. 1 From the printer control panel, navigate to...

Notes: • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 4 Access the WPS settings. 5 Enter the eight ‑ digit PIN, and then save the setting. Connecting the pr...

Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Settings > > Repor...

Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 103 and “Storing paper” on page 39 . Setting the paper size and type 1 From the printer control panel, navigate to: >...

To open the paper stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the t...

Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock,transparencies, and envelopes. You can also use it for single ‑ page print jobs on letterhead. 1 Open the multipurpose feeder. a Pull the multipurpose f...

• Load letterhead faceup with the top edge entering the printer first. For two ‑ sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first. • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, cla...

3 Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray. 4 Click Submit . Note: You ca...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Names . 3 Type a name for the paper type, and then click Submit . 4 Select a custom type, and then verify that the correct paper type is associated with the cus...

Paper and specialty media guide Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of thepaper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print qu...

Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containingfibers such as cotton can negatively affect paper ...

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting orreleasing hazardous emissions. Using recycled paper and other office papers • Low moisture content (4–5%) • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, Europ...

• Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die ‑ cuts of the label. • Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive should beat least 1 mm (0.04 inc...

Paper size Standard tray Optional 550 ‑ sheet tray Multipurpose feeder Duplex mode B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) X X X Other Envelope 229 x 356 mm (9 x 14 in.) X X X 1 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software applicati...

Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print . b Click Properties , Preferences , Options , or Setup . ...

Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu > > Toner Darkness 2 Adjust the toner darkness, and then press . Printing from a flash drive Printing from a flash drive Notes: • Before printing an encr...

2 From the printer control panel, select the document you want to print. 3 Press the left or right arrow button to specify the number of copies for printing, and then press . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash d...

Printing from a mobile device Printing from a mobile device using AirPrint AirPrint TM is a mobile printing application that allows you to print directly from your iPad® (all models), iPhone® (3GS or later), or iPod touch® (3rd generation or later) to your AirPrint ‑ enabled printer. AirPrint ‑ enab...

Printing confidential and other held jobs Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open...

Printing information pages For more information on printing information pages, see “Printing a menu settings page” on page 24 and “Printing a network setup page” on page 25 . Printing a font sample list 1 From the printer control panel, navigate to: > Settings > > Reports > > Print Fo...

Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default SourcePaper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Menu Settings PageDevice Statistics Network Setup Page 1 Profiles ListPrint Fonts Print Directo...

Paper menu Default Source menu Use To Default Source Tray [x]MP FeederManual PaperManual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MP Feeder toappear as a m...

Configure MP menu Use To Configure MP CassetteManualFirst Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures themultipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for ...

Paper Weight menu Use To Plain Weight LightNormalHeavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory default setting. Card Stock Weight LightNormalHeavy Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Transparenc...

Use To Colored Weight LightNormalHeavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory default setting. Light Weight Light Specify that the weight of the paper loaded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy. Cotton/Rough ...

Use To Light Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Light as the paper type. Heavy Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Heavy as the paper type. Custom [x] Loading DuplexOff Determine and set two ‑ ...

Universal Setup menu Use To Units of Measure InchesMillimeters Identify the units of measure. Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Portrait Width 3–8.5 inches76–216 mm Set the portrait width. Notes: • If the width exceeds the ...

Use To Network Setup Page Print a report containing information about the network printer settings, such asthe TCP/IP address information. Note: This menu item appears only in network printers or in printers connected to print servers. Profiles List Print a list of profiles stored in the printer. No...

Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card Use To View Card Status ConnectedDisconnected View the connection s...

Use To Enable AutoIP YesNo Specify the Zero Configuration Networking setting. Note: Yes is the factory default setting. Enable FTP/TFTP YesNo Enable the built-in FTP server, which lets you send files to the printer using File TransferProtocol. Note: Yes is the factory default setting. Enable HTTP Se...

Use To Set Hostname * Set the host name. Note: The host name is limited to 15 characters, and accepts US ‑ ASCII, alphanumeric characters and hyphen only. View Address * View the current IPv6 addresses. View Router Address * View the current router address. Enable DHCPv6 OnOff Enable DHCPv6 in the p...

Use To View Security Mode View the encryption method for the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: • Network/Ports > Sta...

SMTP Setup menu Use To Primary SMTP Gateway Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specify the amount of time in seconds before the server stops trying...

Security menu Miscellaneous Security Settings menu Use To Login Restrictions Panel Login TimeoutRemote Login Timeout Limit the number and time frames of failed login attempts on the printer controlpanel before all users are locked out. Notes: • Panel Login Timeout specifies how long the printer rema...

Set Date and Time menu Use To Current Date and Time Show the current date and time settings for the printer. Manually Set Date and Time [input date/time] Enter the date and time. Notes: • For touch ‑ screen printer models, date and time are set in YYYY-MM-DD HH:MM format. • Manually setting the date...

Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the display. Note: Not all langu...

Use To Factory Defaults Do Not RestoreRestore Now Return the printer settings to the factory default settings. Notes: • Do Not Restore is the factory default setting. This keeps theuser ‑ defined settings. • All downloads stored in the RAM are deleted. Downloadsstored in the flash memory are not aff...

Use To Download Target RAMFlash Set the storage location for downloads. Notes: • RAM is the factory default setting. Storing downloads in theRAM is temporary. • Storing downloads in a flash memory places them inpermanent storage. Downloads remain in the flash memoryeven when the printer is turned of...

Quality menu Use To Print Resolution 300 dpi600 dpi1200 dpi1200 Image Q2400 Image Q Specify the printed output resolution in dots per inch. Note: 600 dpi is the factory default setting. Pixel Boost OffFontsHorizontallyVerticallyBoth directionsIsolated Enable more pixels to print in clusters for clar...

PostScript menu Use To Print PS Error OnOff Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode OnOff Disable the SysStart file. Note: Off is the factory default setting. Font Priority ResidentFlash Establish the font search order. Notes: • Re...

HTML menu Use To Font Name Albertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler TextIntl CG TimesIntl CourierIntl Univers Joanna MTLetter GothicLubalin GraphMarigoldMonaLisa Re...

Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not PrintPrint Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Im...

Saving money and the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantlyreduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on bothsides of ...

Saving energy Using Eco ‑ mode Use Eco ‑ Mode to quickly select one or more ways to reduce your printer's environmental impact. 1 From the printer control panel, navigate to: > Settings > Settings > > General Settings > > Eco ‑ Mode > > select the setting you want Use To Off ...

Adjusting Sleep mode To save energy, decrease the number of minutes the printer waits before it enters Sleep mode. Available settings range from 1–180 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the a...

Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/I...

Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers inthe location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can ...

Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffereddata, turn off the printer. Erasing non ‑ volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions ...

Maintaining the printer Periodically, certain tasks are required to maintain the optimum performance of your printer. Warning—Potential Damage: Failure to replace parts and supplies when directed may cause damage to your printer or prevent the printer from performing optimally. Cleaning the printer ...

Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Device Status >...

Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. Maintaining the printer 94

4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side railsinside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Exten...

Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. • Disconnect all cords and c...

Managing the printer Managing printer messages Use the Status Messenger application to view error messages requiring your intervention on your printer. When thereis an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information. If you installed Stat...

3 Click Applications > Remote Operator Panel > Launch VNC Applet . Note: VNC Applet requires a Java plug ‑ in to launch. 4 Click Click here to continue . The virtual display works as an actual display would work on a printer control panel. Viewing reports You can view some reports from the Emb...

Notification Description Off The normal printer behavior for all supplies occurs. E ‑ mail Only The printer generates an e-mail when the supply condition is reached. The status of thesupply will appear on the menus page and status page. Warning The printer displays the warning message and generates ...

3 To change the language, select a language from the drop-down menu, and then click Click here to submit language . 4 Click Printer Settings . 5 Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to add or remove a target printer, then click Add Ta...

Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams. If jams occur, then follow thesteps outlined in this chapter. Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for...

• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled...

Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a toner cartridge. Press to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, press on the printer control panel to clear the message and continue printing. Cartridge very...

Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Note: Make sure the paper size and type settings are specified in the Paper menu on the printer control panel...

Imaging unit low [84.xy] You may need to order an imaging unit. If necessary, press to clear the message and continue printing. Imaging unit nearly low [84.xy] If necessary, press on the printer control panel to clear the message and continue printing. Imaging unit very low, [x] estimated pages rema...

Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, contact technical support or your Dellprinter dealer. If necessary, press on the printer control panel to clear the message and continue printing. Memory full [38...

Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Delete fonts, macros, and other data stored in the flash memory. From the printer control panel, navigate to: > Settings...

Unformatted flash detected [53] Try one or more of the following: • From the printer control panel, press to stop the defragmentation and continue printing. • Format the flash memory device. Note: If the error message remains, then the flash memory device may be defective and need to be replaced. Un...

Action Yes No Step 11 Check the installed printer driver. Is the correct printer driver installed? Go to step 12. Install the correctprinter driver. Step 12 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Is the printer working? The problem is solved. Contact ...

Action Yes No Step 3 Print a menu settings page, and then check to see if the internal option islisted in the Installed Features list. Is the internal option listed in the menu settings page? Go to step 4. Reinstall the internaloption. Step 4 a Check if the internal option is selected. It may be nec...

Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver” on page 21 . Is the tray available in the printer d...

Action Yes No Step 3 a Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 103 . b Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Contact technical support . The problem is solved. Paper jam message remains after jam i...

Solving print problems Printing problems Multiple ‑ language PDF files do not print Action Yes No Step 1 a Check if the print options for the PDF output are set to embed all fonts. b Generate a new PDF file, and then resend the print job. Do the files print? The problem is solved. Go to step 2. Step...

Action Yes No Step 4 Check if the flash drive is supported. For more information regarding tested and approved USB flashmemory devices, see “Supported flash drives and file types” on page 47 . Is the flash drive supported? Go to step 5. Use a supported flashdrive. Step 5 Check if the USB slot is dis...

Action Yes No Step 5 a Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. b Resend the print job. Do the jobs print? The problem is solved. Go to step 6. Step 6 a Remove, and then reinstall the printer software. For moreinformation, see “Installing the printer” o...

Action Yes No Step 5 Install additional printer memory, and then resend the print job. Did the job print? The problem is solved. Contact technical support . Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. b...

Incorrect characters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Deactivate Hex Tracemode. Go to step ...

Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and sizeof fonts, the number and complexity of images, and the number of pagesin the job. Did the job print and collate correctly? The problem is solved. Contact technical support . Unexpected page breaks occur Act...

Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supportedby the printer. 1 From the printer control panel, navigate to: Menus > Reports > Print Fonts 2 Select PCL Fonts or PostScript Fonts . b Resend the print job. Are you using fonts that are supported ...

Action Yes No Step 3 a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog. b Resend the print job. Is the page or image clipped? Go to step 4. The problem is solved. Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge. 2 Remove ...

Action Yes No Step 4 Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Contact technical support . The problem is solved. Gray background on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a From the Quality Menu on the printer...

Incorrect margins on prints A B C D A B C D A B C D Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper size loaded. b Resend the print job. Are the margins correct? The problem is solved. Go to step 2. Step 2 From the printer control panel, set ...

Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct positions forthe size of the paper loaded. Are the width and length guides positioned correctly? Go to step 2. Adjust the width andlength guides. Step 2 From the printer control panel, set the paper type and ...

Repeating defects appear on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 97 mm (3.82 in.) • 47 mm (1.85 in.) • 38 mm (1.5 in.) Is the distance between defects equal to one of the listed measurements? Go to step 2. 1 Che...

Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel, increase the tonerdarkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too light? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the ...

Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...

Action Yes No Step 2 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...

Printer is printing solid black pages Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality probl...

Streaked horizontal lines appear on prints ABCDEABCDEABCDE Action Yes No Step 1 a Depending on your operating system, specify the tray or feeder fromPrinting Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Go to step 2. The problem is solved. S...

Streaked vertical lines appear on prints ABCDEABCDEABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify the paper type, texture,and weight from Printing Preferences or from the Print dialog. b Resend the print job. Do streaked vertical lines appear on p...

Action Yes No Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact technical support or your Dell printer dealer. The problem is solved. Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your ...

Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Do vertical voids appear on prints? Go to step 2. The problem is solved. Step 2 a From the printer control panel, set the paper t...

Toner specks appear on prints Action Yes No Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Contact technical support . The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Reinstall the imaging uni...

Action Yes No Step 1 From the Paper menu on the printer control panel, check the paper type,texture, and weight. Do the paper type, texture, and weight match the paper loaded in thetray? Go to step 2. Specify the paper type,texture, and weightfrom the tray settingsto match the paperloaded in the tra...

Contacting technical support When you call technical support, describe the problem you are experiencing, the message on the printer display, andthe troubleshooting steps you have already taken to find a solution. You need to know your printer model type and the service tag number or express service ...

Appendix Dell Technical Support Policy Technician ‑ assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the originaldefault configuratio...

Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordance with industry ‑ standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide . Appendix 15...

Index Numerics 250 ‑ sheet tray installing 17 550 ‑ sheet tray installing 17 Symbols [x] ‑ page jam, clear manual feeder. [25y.xx] 113[x] ‑ page jam, clear standard bin. [20y.xx] 110[x] ‑ page jam, open front door. [20y.xx] 105[x] ‑ page jam, open rear door. [20y.xx] 109[x] ‑ page jam, open tray [x]...