Page 3 - Contents; About Your Computer
Contents 3 Contents 1 About Your Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Bottom View . . . . . . . . . . . . . . . . . . . . . . . 10 Battery Removal . . . . . . . . . . ...
Page 4 - Troubleshooting; Reinstalling Software; Finding Information
4 Contents 4 Troubleshooting . . . . . . . . . . . . . . . . . . . 31 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Power Lights . . . . . . . . . . . . . . . . . . . . 31 Beep Codes . . . . . . . . . . . . . . . . . . . . . 31 Error Messages . . . . . . . . . . . . . . . . . . . 33...
Page 7 - About Your Computer; Front View
About Your Computer 7 1 About Your Computer Front View 1 microphone (optional) 2 camera light (optional) 3 camera (optional) 4 display latch 3 6 4 25 1 7 13 16 17 18 21 26 10 11 24 23 8 5 27 14 9 12 15 19 20 2 22
Page 9 - Back View
About Your Computer 9 Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The...
Page 11 - Wireless Switch and DellTM Wi-Fi CatcherTM
About Your Computer 11 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator Use the wireless switch to enable or disable wireless network devices. Use the Wi-Fi Catcher Network Locator to locate networks. For information about connecting to the Internet, see "Connecting to the Internet" ...
Page 13 - Setting Up Your Computer; Quick Setup
Setting Up Your Computer 13 2 Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power str...
Page 16 - Connecting to the Internet; Setting Up Your Internet Connection; Control Panel
16 Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection , connect a telephone line to the modem connector on y...
Page 17 - Transferring Information to a New Computer
Setting Up Your Computer 17 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files,...
Page 21 - Specifications
Specifications 21 3 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Processor Processor type Intel ® Core™2 Duo L1 cache 32 KB per instr...
Page 31 - Troubleshooting; Power Lights
Troubleshooting 31 4 Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this secti...
Page 33 - Error Messages; Pointing
Troubleshooting 33 Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A...
Page 38 - Date; System Messages
38 Troubleshooting setup program, then immediately exit the program (see your Service Manual at support.dell.com ). If the message reappears, contact Dell (see "Contacting Dell" on page 65). T I M E - O F - D A Y C L O C K S T O P P E D — The reserve battery that supports the system configur...
Page 39 - Troubleshooting Software and Hardware Problems
Troubleshooting 39 C P U F A N F A I L U R E — Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com . H A R D - D I S K D R I V E F A I L U R E — Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" o...
Page 40 - Dell Diagnostics
40 Troubleshooting To start the Hardware Troubleshooter: Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press <Enter> to start the search. 3 In the search results, select the option that best describes ...
Page 41 - Diagnostics; Drivers and Utilities; Run the 32 Bit Dell Diagnostics
Troubleshooting 41 Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 65. 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on (or restart) your comp...
Page 42 - Main Menu; Troubleshooting Tips; Power Problems
42 Troubleshooting 7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the instal...
Page 43 - Memory Problems
Troubleshooting 43 I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G — • Ensure that the display is connected and powered on.• If the display is connected and powered on, see "Beep Codes" on page 31. I F T H E P O W E R L I G H T I S B L I N ...
Page 44 - Lockups and Software Problems
44 Troubleshooting • Reseat the memory modules (see your Service Manual at support.dell.com ) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 40). I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O ...
Page 46 - Dell Technical Update Service; Start
46 Troubleshooting Other software problemsC H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N — • Ensure that the program is compatible with the operating system installed ...
Page 49 - Reinstalling Software; Identifying Drivers
Reinstalling Software 49 5 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Microsoft ® Windows Vista ® : 1 Click the Windows Vista Start button™ , and right-...
Page 50 - Reinstalling Drivers and Utilities
50 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to...
Page 52 - Restoring Your Operating System; Using Microsoft
52 Reinstalling Software 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video ). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab → Update Driver → Browse my computer for driver software . 6 Click ...
Page 54 - Using DellTM Factory Image Restore
54 Reinstalling Software Windows Vista : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Windows XP : 1 Click Start → All Programs → Accessories → System Tools → System Restore . 2 Click Undo my last restoratio...
Page 55 - Using the Operating System Media
Reinstalling Software 55 Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer . The System Recovery Options window appears. 3 Select a keyboard layo...
Page 56 - Exit
56 Reinstalling Software System Restore to return your operating system to the operating state it was in before you installed the new device driver. See "Using Microsoft ® Windows ® System Restore" on page 52. NOTICE: Before performing the installation, back up all data files on your primary...
Page 57 - Finding Information
Finding Information 57 6 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express...
Page 59 - Getting Help; Obtaining Assistance; Dell Accessories
Getting Help 59 7 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. If you experience a problem with your computer, you...
Page 60 - Technical Support and Customer Service; DellConnectTM; DellConnect; Online Services
60 Getting Help NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about D...
Page 62 - Product Information; Returning Items for Warranty Repair or Credit
62 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com . For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
Page 63 - Before You Call
Getting Help 63 Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the ...
Page 65 - Contacting Dell; Choose A
Getting Help 65 Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telep...
Page 67 - Index
Index 67 Index B beep codes, 31 C computer specifications, 21 connecting AC adapter, 13IEEE 1394 devices, 14network cable, 14USB devices, 14 contacting Dell, 59, 65 D Dell contacting, 59, 65Factory Image Restore, 54software updates, 46Support Utility, 46technical support and customer service, 60 Tec...
