Page 3 - Understanding the printer
w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Understanding the printer # Use the: When you want to: 1 Paper guide Ensure proper paper feeding. 2 Paper support Load paper into the printer. 3 Operator panel Operate the printer. 4 Paper exit tray Hold paper as it exits th...
Page 5 - UNITED STATES GOVERNMENT RESTRICTED RIGHTS
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damag...
Page 6 - Caution: SAFETY INFORMATION
Caution: SAFETY INFORMATION Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. • Use only the power supply provided with this product or the manufacturer’s authorized replacement power supply. •...
Page 7 - Contents; Lear ning about your printer
C o n t e n t s v Contents Understanding the printer . . . . . . . . . . . . . . . . . . . . . . i Caution: SAFETY INFORMATION . . . . . . . . . . . . . . . . . iv 1 Lear ning about your printer Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . 2 Using the operator panel . . . . ....
Page 9 - Maintenance
C o n t e n t s v i i 4 Maintenance Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Replacing the ink cartridges . . . . . . . . . . . . . . . . . . . . 30 Aligning the ink cartridges . . . . . . . . . . . . . . . . . . . . . 31 Cleaning the ink cartridge nozzles . . . . . ....
Page 10 - Index
v i i i C o n t e n t s Ink and Toner Cartridges Limited Warranty (Latin America Only) 64 Dell Software License Agreement . . . . . . . . . . . . . . . . . 65 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Page 11 - L e a r n i n g a b o u t y o u r
1 S E C T I O N 1 L e a r n i n g a b o u t y o u r p r i n t e r Setting up the printerUsing the operator panel
Page 12 - Setting up the printer; Using the operator panel
2 L e a r n i n g a b o u t y o u r p r i n t e r www .dell.com/suppl ies | support.dell.com Setting up the printer If you have not already done so, follow the steps on the Placemat (poster) to complete the hardware and software installation. If problems occur during the setup process, see Setup tro...
Page 13 - U n d e r s t a n d i n g t h e
2 S E C T I O N 2 U n d e r s t a n d i n g t h e s o f t w a r e Accessing the Dell All-In-One CenterAccessing Print PropertiesUsing the Dell Printer Solution CenterUsing the Dell Image Expert
Page 15 - View Saved Images page
U n d e r s t a n d i n g t h e s o f t w a r e 5 NOTE: For more information about the All-In-One Main page, View Saved Images page, or the Maintain/Troubleshoot page, click the Help button located in the upper right corner of the screen. View Saved Images page Use the View Saved Images page (access...
Page 16 - Maintain/Troubleshoot page; Accessing Print Properties
6 U n d e r s t a n d i n g t h e s o f t w a r e www .dell.com/suppl ies | support.dell.com Maintain/Troubleshoot page The Maintain/Troubleshoot page (accessed from the All-In-One Main page) provides you with direct links to the Dell Printer Solution Center. Choose from these topics: • Maintain or ...
Page 17 - The I Want To menu
U n d e r s t a n d i n g t h e s o f t w a r e 7 The Print Properties screen appears along with the I Want To menu. The I Want To menu The I Want To menu displays when you open Print Properties. It contains a variety of task wizards to help you select the correct print settings for your project. Cl...
Page 18 - Save Settings menu; Using the Dell Printer Solution Center
8 U n d e r s t a n d i n g t h e s o f t w a r e www .dell.com/suppl ies | support.dell.com Save Settings menu From the Save Settings menu, you can name and save the current Print Properties settings for future use. You can save up to five custom settings. Options menu Use the Options menu to make ...
Page 20 - Using the Dell Image Expert; If you purchased your printer separately
1 0 U n d e r s t a n d i n g t h e s o f t w a r e www .dell.com/suppl ies | support.dell.com Using the Dell Image Expert The Dell Image Expert lets you adjust photo attributes. With the Dell Image Expert, you can: There are two ways to open the Dell Image Expert: • Click Start → Programs → Dell Co...
Page 21 - U s i n g t h e p r i n t e r
3 S E C T I O N 3 U s i n g t h e p r i n t e r Loading paperPlacing your document on the scanner glassPrintingCopyingScanningEditing scanned imagesUsing special scan featuresFaxingCreating other projects
Page 22 - Loading paper
1 2 U s i n g t h e p r i n t e r www .dell.com/suppl ies | support.dell.com Loading paper To load other paper types, follow the guidelines on page 13. To load most types of paper: 1 Place the paper against the right side of the paper support with the print side facing you and the top of the paper f...
Page 25 - Placing your document on the scanner glass
U s i n g t h e p r i n t e r 1 5 Placing your document on the scanner glass 1 Open the top cover. 2 Place the item you want to copy face down on the scanner glass. NOTE: Make sure the upper left corner of the front of the item aligns with the arrow. 3 Close the scanner lid to avoid dark edges.
Page 26 - Printing; Printing photos
1 6 U s i n g t h e p r i n t e r www .dell.com/suppl ies | support.dell.com Printing The Print Properties I Want To menu (see page 7) provides you with printing wizards to help you complete tasks such as printing banners, photographs, or posters. 1 Load paper. For help, see page 12. 2 With your doc...
Page 27 - Copying; Copying photos
U s i n g t h e p r i n t e r 1 7 Copying 1 Place your document on the scanner glass. For help, see page 15. 2 Make sure your computer and your printer are on. 3 Open the Dell All-In-One Center. For help, see page 4.The All-In-One Main page appears. 4 Click Preview Now to see your scanned image. 5 S...
Page 28 - Scanning; Scanning photos; Editing scanned images
1 8 U s i n g t h e p r i n t e r www .dell.com/suppl ies | support.dell.com Scanning The following steps show you how to scan and save images. 1 Place your document on the scanner glass. For help, see page 15. 2 Open the Dell All-In-One Center. For help, see page 4.The All-In-One Main page appears....
Page 29 - Using special scan features; Using Optical Character Recognition; Edit text found in a scanned document
U s i n g t h e p r i n t e r 1 9 • Add text to your image• Adjust the brightness and contrast of the image• Flip or rotate your image• Change colors For help, refer to the documentation that came with your graphics program. Using special scan features You can use your printer software to scan in ma...
Page 30 - Faxing; or
2 0 U s i n g t h e p r i n t e r www .dell.com/suppl ies | support.dell.com Faxing In order to send and receive faxes with your printer: • Your computer must have faxing software installed and configured. You may use BVRP Classic Phone Tools/FaxTools or Microsoft Fax Console. – See "Using BVRP ...
Page 31 - Using BVRP fax software; Installing BVRP fax software; Configuring BVRP fax software
U s i n g t h e p r i n t e r 2 1 Using BVRP fax software Installing BVRP fax software 1 Click the Start button. 2 Click All Programs . A list of your installed software appears. 3 Check for any entry referring to Classic PhoneTools or FaxTools. If you have either of these entries, skip to “Configur...
Page 32 - Sending a one-page fax with BVRP
2 2 U s i n g t h e p r i n t e r www .dell.com/suppl ies | support.dell.com 4 Click Next . 5 Read the license agreement, and then click Yes to continue. 6 Enter your name and company name. 7 Click Next . 8 Enter an identifier, phone number, and fax number. 9 Click Next , click Next , and click Next...
Page 33 - Sending a multiple-page fax with BVRP; Receiving faxes with BVRP
U s i n g t h e p r i n t e r 2 3 Sending a multiple-page fax with BVRP 1 Click the Start button. 2 Move your mouse pointer over All Programs , then Dell Printers , and then Dell AIO Printer A920 . 3 Click Dell All-In-One Center . 4 Click See More Scan Settings . 5 Click Display Advanced Scan Settin...
Page 34 - Using Fax Console; Installing Fax Console; Configuring Fax Console
2 4 U s i n g t h e p r i n t e r www .dell.com/suppl ies | support.dell.com Using Fax Console Installing Fax Console 1 Click the Start button. 2 Click Control Panel . 3 Click Add or Remove Programs . 4 Click Add/Remove Windows Components . 5 Click to select Fax Services . 6 Click Next . If prompted...
Page 35 - Sending a one-page fax with Fax Console; Sending a multiple-page fax with Fax Console
U s i n g t h e p r i n t e r 2 5 10 Click to select Print it on and use the drop-down menu to the right of this field to select Dell AIO Printer A920 if you want to print all received faxes. 11 To create an archive copy of each fax, click to select Store a copy in a folder and use the Browse button...
Page 36 - Receiving faxes with Fax Console; Fax troubleshooting
2 6 U s i n g t h e p r i n t e r www .dell.com/suppl ies | support.dell.com 10 Click Yes until all pages you want to fax are scanned. 11 Click No. 12 Follow the instructions on your computer screen to send your fax. Receiving faxes with Fax Console 1 Click the Start button. 2 Move your mouse pointe...
Page 37 - Creating other projects
U s i n g t h e p r i n t e r 2 7 Creating other projects You can create other projects by following wizards provided in the software. Select a project from one of the following locations and follow the instructions on the screen. • From the Dell All-In-One Center Creative Tasks section. For help ac...
Page 39 - M a i n t e n a n c e
4 S E C T I O N 4 M a i n t e n a n c e Ordering suppliesReplacing the ink cartridgesAligning the ink cartridgesCleaning the ink cartridge nozzles
Page 40 - Ordering supplies; Replacing the ink cartridges
3 0 M a i n t e n a n c e www .dell.com/suppl ies | support.dell.com Ordering supplies Your Dell Personal AIO Printer A920 comes with software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you if the ink levels are low. To order more...
Page 41 - Aligning the ink cartridges; To align the ink cartridges:
M a i n t e n a n c e 3 1 NOTICE: Do not touch the gold contact area on the cartridges. 6 Insert the new cartridges. Make sure the color ink cartridge is secure in the left carrier and the black cartridge is secure in the right carrier, and then snap the lids closed. 7 Lift the printer (scanner unit...
Page 42 - Cleaning the ink cartridge nozzles; To clean the nozzles:
3 2 M a i n t e n a n c e www .dell.com/suppl ies | support.dell.com Cleaning the ink cartridge nozzles To improve print quality, you may need to clean the ink cartridge nozzles. Clean the nozzles when: • Characters are not printing completely.• White dashes appear in graphics or printed text.• Prin...
Page 43 - Tr o u b l e s h o o t i n g
5 S E C T I O N 5 Tr o u b l e s h o o t i n g Setup troubleshootingGeneral troubleshootingMore troubleshooting
Page 44 - Setup troubleshooting; More troubleshooting
3 4 Tr o u b l e s h o o t i n g www .dell.com/suppl ies | support.dell.com Setup troubleshooting If you experience problems while setting up your printer, make sure: • You only have one Dell Personal AIO Printer A920 attached to your computer.• Your operating system is compatible with your printer....
Page 45 - R e g u l a t o r y n o t i c e s; Federal Communications Commission (FCC) compliance
6 S E C T I O N 6 R e g u l a t o r y n o t i c e s Federal Communications Commission (FCC) compliance information statement Industry Canada compliance statementEuropean Community (EC) directives conformityThe United Kingdom Telecommunications Act 1984ENERGY STARCopyright advisory
Page 46 - Federal Communications Commission (FCC) compliance information
3 6 Re g u l a t o r y n o t i c e s www .dell.com/suppl ies | support.dell.com Federal Communications Commission (FCC) compliance information statement The Dell Personal AIO Printer A920 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC...
Page 47 - Industry Canada compliance statement; European Community (EC) directives conformity
Re g u l a t o r y n o t i c e s 3 7 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis de conformité aux normes d’Industrie Canada Cet appareil numérique de la classe B respecte toutes les exige...
Page 48 - ENERGY STAR
3 8 Re g u l a t o r y n o t i c e s www .dell.com/suppl ies | support.dell.com ENERGY STAR The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power ge...
Page 49 - A p p e n d i x; Limited Warranties
7 S E C T I O N 7 A p p e n d i x Contacting DellLimited Warranties and Return PolicyDell Computer Corporation Ink and Toner Cartridges Limited Warranties Dell Software License Agreement
Page 50 - Contacting Dell
4 0 A p p e n d i x www .dell.com/suppl ies | support.dell.com Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium...
Page 62 - Limited Warranties and Return Policy
5 2 A p p e n d i x www .dell.com/suppl ies | support.dell.com Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year, three-year, or four-year limited warranty. To determine which warranty came with your hard...
Page 71 - One-Year End-User Manufacturer Guarantee (Latin America and the
A p p e n d i x 6 1 Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which limited warranty appli...
Page 73 - Dell Computer Corporation
A p p e n d i x 6 3 Dell Computer Corporation Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and toner cartridges for the U.S., Canada, and Latin America. Refer to the appropriate limited warranty accordingly. Ink and Toner Cartridges Limited...
Page 74 - Ink and Toner Cartridges Limited Warranty (Latin America Only)
6 4 A p p e n d i x www .dell.com/suppl ies | support.dell.com Ink and Toner Cartridges Limited Warranty (Latin America Only) Dell Computer Corporation warrants to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free from defects resulting from material or...
Page 75 - Dell Software License Agreement
A p p e n d i x 6 5 Dell Software License Agreement This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This agreement covers all software that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacture...
Page 76 - Limited Warranty
6 6 A p p e n d i x www .dell.com/suppl ies | support.dell.com Limited Warranty Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you receive them. This warranty is limited to you and is not transferable. ...
Page 77 - General
A p p e n d i x 6 7 U.S. Government Restricted Rights The software and documentation are "commercial items" as that term is defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C...
Page 79 - I n d e x
I n d e x 6 9 I n d e x A Advanced tab, 9aligning ink cartridges, 31All-In-One Center, see Dell All-In-One Center All-In-One Main page Copy section, 5Creative Tasks section, 5Preview section, 5Scan section, 4 B banner paper, 13banners, printing, 7black and white, printing in, 7both sides, printing o...