Page 2 - Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide; Contents
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Contents 1 Overview ................................................................................................................................................................................ 3 2 “How-To” ........................
Page 3 - Overview
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 1 Overview The purpose of this document is to detail the required steps for reimaging Dell Latitude E-Family & Mobile Precision notebooks with Microsoft Operating Systems. Dell Latitude E-Family & Mobile Precision notebooks...
Page 4 - Supported Operating Systems
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2 “How-To” 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers: Microsoft Windows XP 32 & 64-Bit Vista 32...
Page 5 - Latitude E-Family & Mobile Precision New Features & Image Impact; : Not all features are available on all systems; Precision
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new software stack, drivers, and / or applications...
Page 6 - Latest Drivers / Applications and Utilities; Choose drivers and downloads
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s suppor...
Page 7 - Installation Sequence
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual ...
Page 8 - Installation Sequence & Features at a Glance:
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - BIOS - Intel Chipset - Helps Windows control system board components and controllers. - Dell Desktop System Software - A compilation of c...
Page 9 - Requires Dell DCP System Manager (
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - USB 3.0 - Touch Screen Digitizer - Webcam driver – XP (32 & 64-Bit) only - Control Vault Firmware Update 2.4.2.2 Applications: - Dell Control Point – DCP, 1 st & 2 nd generations Latitude E-Family & Mobile Precision 1...
Page 10 - BIOS; Settings
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site ( support.dell.com ) under the “BIOS” section. Some of the BIOS settings are critical to Op...
Page 12 - Recommended Drivers / Applications Installation Order
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6 Recommended Drivers / Applications Installation Order For best results, Dell recommends installing drivers / applications in the following order: 2.6.1 Intel Mobile Chipset - Microsoft Operating Systems might not include the up...
Page 13 - Installing the Intel IMSM driver using the Floppy Drive; the latest IMSM / IRST driver can also be obtained from
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Follow these steps to install the IMSM / IRST driver: 1. For Microsoft XP 32 & 64-Bit Operating Systems: Installing the Intel IMSM driver using the Floppy Drive Boot to the Dell Recovery DVD (RDVD) and select the Create R...
Page 14 - ) under the “Video” section; Note
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.5 Graphics: - Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & Mobile Precision 1 st generation only, the Audio driver must be installed prior to installing the graphics driver...
Page 15 - Intel Turbo Boost Driver – (; applies for; Integrated Wired Network Controller (Ethernet)
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.6 Audio: - Microsoft Operating Systems do not include the Audio driver recommended by Dell. The IDT 92HDxxx HD Audio driver is available on Dell’s driver & downloads support web site ( support.dell.com ) under the “Audio” s...
Page 16 - Dell Control Point – DCP; Control Point Security Device Driver; for 2; The driver supports the following Security devices:; Control Point System Manager; ) under “Control Point” section
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.9 Dell Control Point – DCP , (applies to 1 st & 2 nd generations Latitude E-Family & Mobile Precision only) 2.6.9.1 Control Point Security Device Driver Note: for 2 nd generation Latitude E-Family & Mobile Precision...
Page 17 - Refer to Table B1 under Appendix-B for DCP System Manager features; applies to Control Point System Manager; Control Point System Manager XML file (; applies to Control Point System Manager 1.0,; Manager is not desired and under Microsoft Windows Vista only; Control Point Security Manager; Obtain Security Status; Security Software Stack:; party security software; ) under the “Control Point” section; Control Point Connection Manager,; Mobile Precision only); Allows the user to create multiple mobile profile settings
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Refer to Table B1 under Appendix-B for DCP System Manager features - For Extended Battery Life feature (EBL), install the Dell Control Point components offered by Dell in addition to the System Manager Module( version 1.2 & 1...
Page 18 - Ability to create, export, and import user defined usage profiles; Dell Feature Enhancement Pack – DFEP,; (applies to Latitude Precision 1; (applies to Latitude Precision 2; generations
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide o Ability to create, export, and import user defined usage profiles o System custom configuration o Execute comprehensive diagnostics and troubleshooting o Provides the capability to enable or disable any of the radios on the noteb...
Page 19 - This installer contains certain relevant Microsoft QFEs
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Prerequisites Installer - This installer contains Windows Installer 4.5 and Microsoft .NET Framework 3.5 SP1 - Both of these are required in order for Dell Data Protection | Access to work on Windows XP and Vista Drivers Instal...
Page 20 - ) under the “Network” section; Mobile Broadband Wireless Wide Area Network Adapter (WWAN); “Communication” section
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.13 Wireless Personal Area Network Adapter (UWB / WPAN) - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not support the Bluetooth controllers featured on Latitude E-Family &am...
Page 21 - Touchpad
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.15 Touchpad - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Dell Touchpad drivers - The Microsoft native OS mouse driver only provides basic point and click f...
Page 22 - Free Fall Sensor; Applicable ONLY to vPro Configurations
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.16 Free Fall Sensor - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Free Fall Sensor driver. Install the following driver provided by Dell: 1. Free Fall Senso...
Page 23 - ) under the “Chipset” section; Touch Screen Digitizer; ) under the “Input Device Drivers”; Webcam; ) under the “Input Device Drivers” section
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.19 USB 3.0 - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the USB 3.0 driver. Install the NEC USB 3.0 driver available on Dell’s driver & downloads support w...
Page 24 - Control Vault Firmware; Windows Update
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.22 Control Vault Firmware - Dell recommends updating the Control Vault Firmware available on Dell’s driver & downloads support web site ( support.dell.com ) under the “Control Point” section 2.6.23 Windows Update - Dell rec...
Page 25 - Latitude ON / Precision ON
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.24 Latitude ON / Precision ON - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Latitude ON / Precision ON driver and application - The following table lists wh...
Page 26 - Appendix
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix
Page 27 - Appendix A
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix A .NET Framework Requirements What is .NET Framework? The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applicatio...
Page 28 - Appendix B
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix B 512e / 4KBe HDD Re-image Guidelines 1 What is Advanced Format HDD? HDD industry is moving towards supporting higher drives capacity, to address the current limitations with the 512-byte sector HDDs, the industry is movin...
Page 29 - Re-imaging Requirements when using Advanced Format HDDs; Microsoft Operating Systems Advanced Format Aware Readiness
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3 Re-imaging Requirements when using Advanced Format HDDs The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and which me...
Page 30 - Image Installation Guidelines; Clean Image Installation on an Advanced Format HDD; Deploying 512B pre-installed image to an Advanced Format drive
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3.2 Image Installation Guidelines 3.2.1 Clean Image Installation on an Advanced Format HDD Microsoft® OS Installation Method Windows 7 SP1 Windows 7 Windows Vista SP1 Windows Vista Windows XP Using Dell Operating System Media 1. In...
Page 31 - Other Partition Alignment Requirements; Environment; Partition Alignment Options; Pre-Installation of Operating System
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3.3 Other Partition Alignment Requirements Environment Action IRRT / RAID 0,1 & 5 Configuration Use Alignment Tools (1) to ensure Advanced Format drive partitions are properly aligned Data Protection / Encryption Use Alignment ...
Page 32 - Appendix C
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix C General Re-Imaging FAQs 1. How do I resolve a PCI Yellow Bang? a. After installing the drivers and you have this PCI yellow bang in device manager, you need to install the following drivers found in the Chipset folder: b...
Page 33 - What is the Client System Update application?
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 7. What is the Client System Update application? a. Located under System Management > Client System Update, this is primarily targeted at Customers who want to manage systems on their own. The tool is designed to allow users to ...
Page 34 - Appendix D
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix D Tables - Control Point System Manager Features - Table B1 Category Feature DCP SM Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/middleware, but No DCP App? A...
Page 35 - Control Point Security Manager Features – Table B2
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Security Manager Features – Table B2 - Dell Data Protection | Access, DDPA – Table B3 Category Feature Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/mid...
Page 36 - Control Point Connection Manager Features – Table B4
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Connection Manager Features – Table B4 Category Feature Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/middleware, but No DCP App? Availabilty of Feature...
Page 37 - Appendix E
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix E E-Docks - Dell E-Docks (E-Family Docking Stations) - Dell E-Family docking stations are architected differently than previous generations of Dell docking stations. - To enhance Plug And Play performance E-Family products...