Page 2 - Ordering Supplies
Ordering Supplies Dell™ ink and toner cartridges are available only through Dell. You can order ink and toner cartridges online at www.dell.com/supplies or by phone. N OT E : If your country is not listed, contact your Dell distributor to order supplies. Your printer has been designed to print using...
Page 5 - C o n t e n t s; A b o u t Yo u r Pr i n t e r
Contents 5 C o n t e n t s 1 A b o u t Yo u r Pr i n t e r Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 12 Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 14 Setting the Language on Your Printer . . . . . . . . . . . . . . 14 Resetting the Language on Your ...
Page 6 - C o p y i n g
6 Contents 3 C o p y i n g Copying Documents Using the Operator Panel . . . . . . . . . . 39 Copying Documents Using Your Computer . . . . . . . . . . . . 40 Copying Photos Using the Operator Panel . . . . . . . . . . . . 42 Copying Photos Using Your Computer . . . . . . . . . . . . . . 43 Changing ...
Page 7 - U n d e r s t a n d i n g t h e S o f t w a r e
Contents 7 Faxing Electronic Documents . . . . . . . . . . . . . . . . . . . 61 Receiving a Fax Using Fax Console or Fax ServiceManagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Viewing Sent and Received Faxes Using Fax Console or FaxService Management . . . . . . . . . . . . . ....
Page 8 - C o n t a c t i n g D e l l
8 Contents General Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80 Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80 Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . 80 Error Messages and Lights . . . . . . . . . . . . . . . . . . . . 82 Improving Print Qu...
Page 9 - CAUTION: SAFETY INSTRUCTIONS
CAUTION: SAFETY INSTRUCTIONS 9 CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your product and working environment from potential damage. • If your product includes a modem, the cable used with the modem should be manufact...
Page 11 - About Your Printer
About Your Printer 1 1 1 About Your Printer You can use the Dell Photo AIO Printer 944 to do a variety of things. A few important things to note: • If your printer is connected to a computer, you can use either the printer operator panel or the printer software to create your projects. • You do need...
Page 12 - Understanding the Printer Parts
1 2 About Your Printer w w w .d el l. c om | s upp ort .del l. com Understanding the Printer Parts N um be r Pa rt: De scription: 1 Paper support Part that supports loaded paper. 2 Paper guide Guide that helps the paper feed into the printer properly. 3 Top cover Top of printer that holds your docum...
Page 14 - Setting the Language on Your Printer
1 4 About Your Printer w w w .d el l. c om | s upp ort .del l. com Setting Up Your Printer N OT E : The Dell Photo AIO Printer 944 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional x64. Follow the instructions on your Setting Up Your Printer poster to install the hardware an...
Page 15 - Using the Operator Panel
About Your Printer 1 5 Using the Operator Panel The operator panel buttons allow you to scan, copy, and customize documents. The printer is on when the Power button is illuminated. Number Use t he : To: 1 LCD display Display scanning, copying, faxing, and printing options as well as status and error...
Page 16 - Operator Panel Menus
1 6 About Your Printer w w w .d el l. c om | s upp ort .del l. com Operator Panel Menus When you press the Menu button , the following menus appear. Press the Arrow buttons to scroll through the options available in each menu. When the setting you want to use is displayed, press the Menu button agai...
Page 23 - Loading Paper
About Your Printer 2 3 Maintenance Mode Loading Paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so both are resting against the edges of the paper. N OT E : Do not pull on both paper guides simultaneously. When one paper guide is moved, the other adjusts acc...
Page 25 - Understanding the Automatic Paper Type Sensor
About Your Printer 2 5 Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects the following paper types: • Plain • Transparency • Glossy/photo If you load one of these paper types, the printer detects the paper type and automatically adjusts the Qu...
Page 27 - Printing; Printing a Document
Printing 2 7 2 Printing Printing a Document 1 Turn on your computer and printer, and make sure they are connected. 2 Load paper with the print side facing up. For more information, see "Loading Paper" on page 23. 3 With your document open, click File → Print. 4 To customize your print settin...
Page 28 - Printing Photos
2 8 Printing w w w .d el l. c om | s upp ort .del l. com Printing Photos 1 Load the photo paper with the print (glossy) side facing up. For more information, see "Loading Paper" on page 23. 2 It is recommended that you use a color cartridge and a photo cartridge for printing photos. For more...
Page 29 - Printing Borderless Photos
Printing 2 9 Printing Borderless Photos 1 For best results, load photo/glossy paper, and make sure the print side is facing up. For more information, see "Loading Paper" on page 23. 2 It is recommended that you use a color cartridge and a photo cartridge for printing photos. For more informa...
Page 30 - Printing Envelopes
3 0 Printing w w w .d el l. c om | s upp ort .del l. com 6 Select the Borderless check box, orientation of the photo, and the number of copies you want. 7 On the Advanced tab, select the borderless paper size from the drop-down menu, and click OK. 8 Click OK or Print (depending on the program or ope...
Page 32 - Printing Photos From a Memory Card or USB Key
3 2 Printing w w w .d el l. c om | s upp ort .del l. com Printing Photos From a Memory Card or USB Key Most digital cameras use a memory card to store photos. The Dell Photo AIO Printer 944 supports the following digital media: • CompactFlash Type I • CompactFlash Type II (MicroDrive) • Memory Stick...
Page 33 - Photo Mode
Printing 3 3 The connector that is used for PictBridge may also be used for accessing information that is stored on USB memory keys. The USB memory keys that have been certified for operation with this AIO are as shown below: • DELL - 256 MB High Speed USB 2.0 Memory Key, Part Number 311-4341 • DELL...
Page 34 - Viewing or Printing Photos; Viewing a Slide Show
3 4 Printing w w w .d el l. c om | s upp ort .del l. com Viewing or Printing Photos 1 From the Photo Mode menu on the display, scroll to View Photos or Print, and then press the Select button on the operator panel. 2 Press the left or right Arrow buttons to scroll through the photos on the memory ca...
Page 35 - Adjusting Photos on a Memory Card or USB Memory Key
Printing 3 5 Adjusting Photos on a Memory Card or USB Memory Key You can make adjustments to images on a memory card or USB memory key such as cropping, red eye reduction, and rotating before printing them. Cropping Photos 1 Insert a memory card or USB memory key into the printer. 2 Press the up or ...
Page 39 - Copying; Copying Documents Using the Operator Panel
Copying 3 9 3 Copying Copying Documents Using the Operator Panel 1 Turn on your printer. 2 Load the paper. For more information, see "Loading Paper" on page 23. 3 Open the top cover.
Page 40 - Copying Documents Using Your Computer
4 0 Copying w w w .d el l. c om | s upp ort .del l. com 4 Place the document you want to copy face down on the scanner glass. Make sure the upper left corner of the front of the document aligns with the arrow on the printer. 5 Close the top cover. 6 Press the Menu button to change copy settings. For...
Page 42 - Copying Photos Using the Operator Panel
4 2 Copying w w w .d el l. c om | s upp ort .del l. com 8 Click See More Copy Settings to: – Choose a copy quality. – Select the blank paper size. – Select the original document size. – Lighten or darken your document. – Reduce or enlarge your document. 9 When you are finished customizing your setti...
Page 43 - Copying Photos Using Your Computer
Copying 4 3 4 Place the photo you want to copy face down on the scanner glass. Make sure the upper left corner of the front of the photo aligns with the arrow on the printer. 5 Close the top cover. 6 From the Copy Quality submenu, select Photo . For more information, see "Operator Panel Menus...
Page 45 - Changing Copy Settings
Copying 4 5 Changing Copy Settings 1 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 944 → Dell All-In-One Center. The Dell All-In-One Center opens. 2 Select a copy quantity and color. 3 Click See More Copy Settings to: – Choose a copy quality. – Select the blank pape...
Page 47 - Scanning; Scanning Documents
Scanning 4 7 4 Scanning Scanning Documents You can scan with your printer using the printer operator panel or your computer. 1 Turn on your computer and printer, and make sure they are connected. 2 Open the top cover. 3 Place the document you want to scan face down on the scanner glass. Make sure th...
Page 48 - Scanning Photos
4 8 Scanning w w w .d el l. c om | s upp ort .del l. com 6 In the Send scanned image to: drop-down menu, select a program as your scan destination. For example, choose Fax to scan an image you want to fax. N OT E : If the program you want to use is not listed, select Search for more... in the drop-d...
Page 49 - Scanning Multiple Pages or Images
Scanning 4 9 7 Adjust the dotted lines to fit around the portion of the image you want to scan. 8 In the Send scanned image to: drop-down menu, select the program you want to use. N OT E : If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next scre...
Page 50 - Scanning a Photo or Document Across a Network
5 0 Scanning w w w .d el l. c om | s upp ort .del l. com 5 Open the Dell All-In-One Center by clicking Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 944 → Dell All-In-One Center. The Dell All-In-One Center opens. N OT E : You can also open the Dell All-In-One Center from ...
Page 53 - Saving an Image on Your Computer; E-mailing a Scanned Image or Document
Scanning 5 3 – Select what type of document is being scanned. – Select the scan quality. 7 Click the Advanced button. 8 On the Scan tab, click the Convert scanned item to text (OCR) box. 9 Click OK. 10 Click Scan Now. The scanned text opens in the program you selected. Saving an Image on Your Comput...
Page 54 - Enlarging or Reducing Images or Documents
5 4 Scanning w w w .d el l. c om | s upp ort .del l. com 4 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 944 → Dell All-In-One Center. The Dell All-In-One Center opens. 5 Click Preview Now. 6 In the Productivity Tools section, click E-mail an image to a friend. 7 In...
Page 57 - Faxing; Installing Microsoft Fax Console in Windows XP
Faxing 5 7 5 Faxing To send a fax using this printer, you need to have the printer attached to a computer that is equipped with a modem and has Microsoft Fax installed. Before you do anything else, check to see that the Microsoft Fax software is on your computer by clicking Start → Programs or All P...
Page 60 - Faxing a Paper Document Using Your Computer
6 0 Faxing w w w .d el l. c om | s upp ort .del l. com Faxing a Paper Document Using Your Computer 1 Turn on your printer and computer, and make sure they are connected. Make sure your computer modem is connected to an active analog phone line. If you have DSL broadband service on the same phone lin...
Page 61 - Faxing Electronic Documents
Faxing 6 1 Faxing Electronic Documents 1 With the file open, click File → Print. 2 In the printer list, select Fax. 3 Click Print, and then follow the instructions on the screen. Receiving a Fax Using Fax Console or Fax Service Management 1 Make sure that an active telephone line is connected to the...
Page 62 - Changing the Fax Configuration
6 2 Faxing w w w .d el l. c om | s upp ort .del l. com Viewing the Status of a Fax Using Fax Console or Fax Service Management 1 Click Start → Programs or All Programs → Accessories → Communications → Fax. 2 Click Fax Console or Fax Service Management. 3 The following folders appear: • Incoming — fa...
Page 63 - Understanding the Software
Understanding the Software 6 3 6 Understanding the Software The printer software includes: • Dell All-In-One Center — Allows you to perform various scan, copy, fax, and print operations with newly scanned and previously saved documents and images. • Printing Preferences — Allows you to adjust printe...
Page 65 - Using Printing Preferences
Understanding the Software 6 5 For more information click Help in the Dell All-In-One Center. Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to c...
Page 67 - Using Dell Picture Studio
Understanding the Software 6 7 Using Dell Picture Studio In Dell Picture Studio, you can explore digital photography and learn how to organize, create, or print photos. There are three components to the Dell Picture Studio: • Paint Shop Photo Album 5 Click Start → Programs or All Programs → Dell Pic...
Page 68 - Dell Ink Management System
6 8 Understanding the Software w w w .d el l. c om | s upp ort .del l. com Using Memory Card Manager Memory Card Manager allows you to display, manage, edit, print, and save photos from your memory card or USB memory key to your computer. To launch Memory Card Manager: 1 Insert a memory card into th...
Page 70 - Removing and Reinstalling the Software
7 0 Understanding the Software w w w .d el l. c om | s upp ort .del l. com Removing and Reinstalling the Software If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software. 1 Click Start → Programs or...
Page 71 - Ink Cartridge Maintenance; Replacing Ink Cartridges
Ink Cartridge Maintenance 7 1 7 Ink Cartridge Maintenance Replacing Ink Cartridges CA UT IO N : B e fore p er f orm i n g an y of t he pr o c edu r es l is t ed in t h is s ect i on , r ead an d f o ll o w t he sa fe t y i nf o r m a t ion i n " C A UT I O N : SA F ET Y I N S TR U CT I O N S"...
Page 74 - Aligning Ink Cartridges
7 4 Ink Cartridge Maintenance w w w .d el l. c om | s upp ort .del l. com 8 Snap each lid closed. 9 Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed. Aligning Ink Cartridges Your printer automatically prompts you to align the ink ca...
Page 76 - Cleaning the Ink Cartridge Nozzles
7 6 Ink Cartridge Maintenance w w w .d el l. c om | s upp ort .del l. com Cleaning the Ink Cartridge Nozzles You may need to clean the nozzles when: • White lines appear in graphics or solid black areas. • Print appears smudged or too dark. • Colors fade, do not print, or do not print completely. • ...
Page 77 - Troubleshooting; Setup Problems
Troubleshooting 7 7 8 Troubleshooting Follow these tips when you troubleshoot your printer: • If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a computer. • If an error message appears on the operator panel display, write dow...
Page 80 - General Problems; Fax Problems
8 0 Troubleshooting w w w .d el l. c om | s upp ort .del l. com General Problems Fax Problems Paper Problems M A K E S U R E Y O U T U R N E D O N B O T H Y O U R P R I N T E R A N D Y O U R C O M P U T E R A N D T H E U S B C A B L E I S P R O P E R L Y C O N N E C T E D . E N S U R E T H E C O M P...
Page 82 - Error Messages and Lights
8 2 Troubleshooting w w w .d el l. c om | s upp ort .del l. com Error Messages and Lights The following error messages can be found on your computer screen or operator panel display. Error Messa ge : What it indica tes: Solut ion: Alignment Error Ensure the tape is removed from both cartridges. Pres...
Page 84 - Improving Print Quality
8 4 Troubleshooting w w w .d el l. c om | s upp ort .del l. com Improving Print Quality If you are not satisfied with the print quality of your documents, there are several different ways to improve the print quality. • Use the appropriate paper. For example, use Dell Premium Photo Paper if you are ...
Page 85 - Contacting Dell; Technical Assistance
Contacting Dell 85 9 Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Expre...
Page 86 - Automated Order-Status Service
86 Contacting Dell w w w .d el l. c om | s upp ort .del l. com Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to l...
Page 105 - Appendix
Appendix 105 10 Appendix U.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowle...
Page 108 - Limited Warranties and Return Policy
108 Appendix w w w .d el l. c om | s upp ort .del l. com Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending o...
Page 112 - DellTM Printer Consumables Limited Warranties
112 Appendix w w w .d el l. c om | s upp ort .del l. com Dell™ Printer Consumables Limited Warranties The following section describes the limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for the U.S. Consumable...
Page 113 - DellTM Software License Agreement; Limited Warranty
Appendix 113 to, or utilized by an end-user engaged in activities related to weapons of mass destruction, including without limitation, activities related to the design, development, production or use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chem...
Page 114 - General; Regulatory Notices
114 Appendix w w w .d el l. c om | s upp ort .del l. com Dell does NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free. You assume responsibility for selecting the Software to achieve your intended results a...
Page 117 - I n d e x
Index 117 I n d e x A A d v a n c ed ta b , 6 6 aligning ink c art ridg es, 7 4 B bo rd erl es s p r i n t in g, 2 9 C cartr id ges, ink aligning, 7 4replacing, 7 1 cleanin g ink cartridge nozzles, 7 6 cop i es, 3 9 cop y ing operator panel, 3 9software, 40 D D el l contacting, 85 Dell All-In-O ne C...
