Dell 3330dn - Laser Printer B/W- User Manual

Configured models The following illustration shows the printer configured with an optional drawer: 1 Optional tray (Tray 2) Understanding the printer control panel The following diagram shows the printer control panel: Learning about the printer 14 Downloaded from ManualsPrinter.com Manuals

Item Description 1 Keypad Enter numbers or symbols if the display screen has a field that accepts these entries. Using the standard exit bin and paper stop The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit binincludes a paper stop that ke...

Additional printer setup After completing any additional printer setup, print a menu settings page to verify that all printer options are installedcorrectly. See “Printing a menu settings page” on page 30 for more information. The option names appear on thispage if they are installed correctly. Sinc...

3 Right side 200 mm (8.0 in.) 4 Left side 12.7 mm (0.5 in.) 5 Top 300 mm (12.0 in.) Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug t...

2 Use the following illustration to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Ethernet connector...

4 Push the memory card into the connector until the latches snap into place. 5 Close the system board door. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may beinstalled, but the connectors are intercha...

Installing hardware options Installing an optional drawer The printer supports an optional drawer. Only one drawer may be installed on the printer at one time. CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the printer off and unplug the power ...

6 Align the printer with the drawer, and then lower the printer into place. Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB or parallel cable. • For a network connection, use an Ethernet cable. 2 Connect the power cord to the printer first and t...

1 Ethernet port 2 USB port 3 Parallel port 4 Power cord socket Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiberoptic network connections. Before you install the printer on a wired networ...

6 Select the printer manufacturer from the list. 7 Select the printer model from the list, and then click Next . 8 Select the printer from the list of printers discovered on the network, and then click Finish . Note: If your configured printer does not appear in the list of discovered printers, clic...

5 Click IP . 6 Type in the IP address of your printer in the Address field. 7 Click Add . • For AppleTalk printing: In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences . 2 Click Print & Fax . 3 Click + . 4 Click AppleTalk . 5 Select the printer from the list. 6 Click Add . ...

3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web Updated printer software may be available at www.support.dell.com . Verifying printer setup Once all hardware and...

Loading paper and specialty media This section explains how to load the paper trays and the multipurpose feeder. It also includes information aboutpaper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type When the Paper Size and ...

4 Press the down arrow button until Universal Setup appears, and then press . 5 Press the down arrow button until Units of Measure appears, and then press . 6 Press the down arrow button until appears next to the correct unit of measure, and then press . Submitting selection appears, followed by the...

Using the multipurpose feeder Opening the multipurpose feeder 1 Grasp the handle, and pull the multipurpose feeder door down. 2 Grasp the raised handle, and pull the extension forward. 3 Grasp the handle, and pull the extension so it flips forward. Loading paper and specialty media 38 Downloaded fro...

4 Guide the extension down gently so the multipurpose feeder is extended fully and open. Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back ...

4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack. 5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in themultipurpose feeder. Make sure the paper fits loosely in the multipurpose feede...

Unlinking trays Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Paper menu, change the Paper Type and Paper Size settings so that they do not match the settings of any other tray. 1 From the Paper menu, make sure the Type setting (for ...

Paper and specialty media guidelines Paper and specialty media are paper, card stock, envelopes, paper labels, and transparencies. A number of itemsmust be considered concerning the selection of paper and specialty media before printing. This chapter providesinformation on making selections and cari...

Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long , running the length of the paper, or grain short , running the width of the paper. For 60–90 g/m 2 (16–24 lb bond) paper, grain long paper is recommended. Fiber content Most high-qualit...

Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstandtemperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affectedby the resin in toner. Inks that are oxidation-set or oil-based gener...

Supported paper sizes, types, weights, and capacities The following tables provide information on standard and optional paper sources, the types of paper they support,and capacities. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper s...

Paper size Dimensions Standard250-sheet tray Optional tray Multipurposefeeder Duplex path DL Envelope 110 x 220 mm(4.3 x 8.7 in.) X X X 7 3/4 Envelope(Monarch) 98 x 191 mm(3.9 x 7.5 in.) X X X 9 Envelope 98 x 225 mm(3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm(4.1 x 9.5 in.) X X X Other Envelope 21...

Paper type Standard 250-sheettray Optional tray Multipurpose feeder Duplex path Transparencies X X Envelopes (smooth) 2 X X X 1 Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels a month. Vinyl, pha...

Software overview Use the Software and Documentation CD that came with your printer to install a combination of software applications, depending on your operating system. Note: If you purchased your printer and computer separately, you must use the Software and Documentation CD to install these soft...

To disable the Dell Printer Alert Utility: 1 From the System Tray, right click the icon. 2 Select Exit . To re-enable the Dell Printer Alert Utility: 1 In Windows Vista or later: a Click  Programs . b Click Dell Printers . c Click Dell 3330dn Laser Printer . In Windows XP : Click Start  Programs o...

Dell Toner Management System Printing Status Window Note: For the Printing Status Window to work properly, bidirectional communication support must be in place so the printer and computer can communicate. An exception is added to the Windows ® Firewall to allow this communication. The Printing Statu...

Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see “Avoiding jams” on page 63 and “Storingpaper” on page 47. Printing a document 1 Load paper into a tray or...

b Customize the settings as needed in the Print dialog: 1 With a document open, choose File > Print . 2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper. 3 Click Print . Printing on specialty media Tips on using letterhead Page orientation is important when...

Source or process Print side Paper orientation Multipurpose feederSimplex (one-sided)printing Preprinted letterheaddesign is placed faceup. The top edge of the sheet with the logo should enter themultipurpose feeder first. Multipurpose feeder(duplex printing) Preprinted letterheaddesign is placedfac...

• Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)away from edges is recom...

Job type Description Reserve When you send a Reserve print job, the printer does not print the job immediately.It stores the job in memory so you can print the job later. The job is held in memoryuntil you delete it from the Held Jobs menu. Repeat When you send a Repeat print job, the printer prints...

For Macintosh users 1 With a document open, choose File > Print . If necessary, click the disclosure triangle to see more options. 2 From the print options pop-up menu, choose Job Routing . 3 Choose your job type (Confidential, Reserve, Repeat, Verify, profiles, forms from a kiosk, bookmarks, or ...

3 Press the down arrow button until Reports appears, and then press . 4 Press the down arrow button until Print Directory appears, and then press . After the directory list prints, Ready appears. Printing the print quality test pages Print the print quality test pages to isolate print quality proble...

Clearing jams By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. Formore information, see “Avoiding jams” on page 63. If jams do occur, follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a j...

Accessing jam areas Open doors and remove trays to access jam areas. The following illustration shows possible jam areas: Access point Description 1 Standard exit bin 2 Front door 3 Multipurpose feeder door 4 Standard tray (Tray 1) 5 Optional tray (Tray 2) 6 Push button to open the front door. Insid...

Understanding printer menus Menus list A number of menus and menu items are available to make it easy for you to change printer settings: Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup...

Paper menu Default Source menu Menu item Description Default Source Tray <x> MP FeederManual Paper Manual Env Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in order forMP Feeder to appear as a menu setting. • Tray 1 (standard ...

Menu item Description Manual Paper Type Plain Paper Card StockTransparency Recycled Labels BondLetterhead Preprinted Colored Paper Light PaperHeavy Paper Rough/Cotton Custom Type <x> Specifies the type of paper being manually loaded in the multipurpose feeder Notes: • Plain Paper is the factor...

Substitute Size menu Menu item Description Substitute Size Off Statement/A5Letter/A4 All Listed Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available substitutions areallowed. • The Off setting indicates no s...

Menu item Description Rough Envelope Texture Rough Specifies the relative texture of the envelopes loaded in a specific tray Note: Rough is the factory default setting. Letterhead Texture Smooth Normal Rough Specifies the relative texture of the letterhead paper loaded in a specific tray Note: Norma...

Menu item Description Rough/Cotton Weight Light NormalHeavy Specifies the relative weight of the paper loaded in a specific tray Note: Normal is the factory default setting. Custom <x> Weight Light Normal Heavy Specifies the relative weight of the custom paper type loaded in a specific tray No...

Menu item Description Custom <x> Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specifyCustom <x> as the paper type Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type issupported. Notes: • Duplex s...

Menu item Description Portrait Width 3–14.17 inches 76–360 mm Sets the portrait width Notes: • If the width exceeds the maximum, then the printer uses themaximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increasedin 0.01-inch increments. • 216 mm is the internation...

Menu item Description Network <x> Setup Page Prints a report containing information about the network printer settings, suchas the TCP/IP address information Notes: • This menu item is available when more than one network option is installed. • This menu item appears only for network printers ...

Menu item Description Std Network Setup Reports Network CardTCP/IP IPv6 AppleTalk NetWare Net <x> Setup Reports Network Card TCP/IPIPv6 Apple Talk NetWare For descriptions and settings of the network setup menus, see the following: • “Reports menu (under the Network/Ports menu)” on page 87 • “...

Menu item Description Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows files to be transferred to the printer Note: Yes is the factory default setting. Enable HTTP Server Yes No Enables the built-in Web server (Embedded Web Server). When enabled, the printercan be monitored and m...

Menu item Description View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server. Set Zone <list of zones available on thenetwork> Provides a list of AppleTalk zones available on the network Note: The default setting is the default zone...

USB menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer ...

Menu item Description ENA Address <xxx>.<xxx>.<xxx>.<xxx> Sets the network address information for an external print server that is attached tothe printer using a USB cable Note: This menu item is available only if the printer is attached to an external print server through t...

Menu item Description Parallel with ENA ENA Address ENA NetmaskENA Gateway • ENA Address sets the network address information for an external print serverthat is attached to the printer using a parallel cable • ENA Netmask sets the netmask information for an external print server that isattached to ...

Menu item Description Device-Initiated E-mail None Use Device Credentials User-Initiated E-mail None Use Device SMTP Credentials Device UseridDevice passwordKerberos 5 RealmNTLM Domain Specifies server information Notes: • The message boxes have a limitation of 512 characters. • None is the factory ...

Menu item Description Remote Logins Login failures Failure time frameLockout time Login timeout Limits the number and time frames of failed login attempts from a computer before all remote users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users arelo...

Menu item Description Enable NTP On Off Enables Network Time Protocol, which synchronizes the clocks of devices on anetwork Note: On is the factory default setting. Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch ItalianoEspanol Dansk Norsk Nederla...

Menu item Description Custom Home Message Off IP AddressHostname Contact Name Location Zero Configuration NameCustom Text 1 Sets a pre-configured or customized message to appear on thedisplay beside Ready Notes: • Off is the factory default setting. • IP address and Hostname are pre-configured messa...

Menu item Description Resource Save On Off Specifies how the printer handles temporary downloads, such asfonts and macros stored in RAM, when the printer receives a jobthat requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retainthe downloads...

Menu item Description N-up Border None Solid Prints a border around each page image when using N-up (pages-sides) Note: None is the factory default setting. Quality menu Menu item Description Print Resolution 300 dpi 600 dpi1200 dpi 1200 IQ 2400 IQ Specifies the printed output resolution Note: 600 d...

Utilities menu Menu item Description Format Flash Yes No Formats the flash memory. Flash memory refers to the memory added by installingan optional flash memory card in the printer. Warning—Potential Damage: Do not turn off the printer while the flash memory is formatting. Notes: • An optional flash...

HTML menu Menu item Description Font Name Albertus MT Antique OliveApple Chancery Arial MT Avant GardeBodoni Bookman Chicago ClarendonCooper Black Copperplate Coronet CourierEurostile Garamond Geneva Gill SansGoudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl UniversJoanna MT Letter Gothic...

Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Image menu Menu item Description Auto Fit On Off Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setti...

Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. List of status and error messages Activating Menu Changes Wait for the message to clear. Busy Wait for the message to clear. Busy ... Wait for the message to clear. Calibrating Wait for th...

Load <src> with <x> Try one or more of the following: • Load the tray or other source with the correct paper type and size. • Cancel the current job. Maintenance Replace the maintenance items and, if necessary, reset the printer maintenance counter. For information on purchasing supplies...

Wait for the message to clear. Waiting, too many events … DO NOT POWER OFF The printer received too much information. This message appears while it sorts or processes all the information itreceived. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while Waiting, t...

251.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 Remove the jam from the multipurpose feeder. 2 Press to continue printing. 900–999 Service <message> 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable ...

Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior...

Conserving supplies Conserving supplies using the printer control panel There are some settings you can change from the printer control panel that will help you conserve toner and paper.For more information, see the following table: Supply Path to menu item Purpose of menu item Toner Settings  Qual...

Printer attached locally to a computer 1 In Windows Vista TM and later: a Click  Programs . b Click Dell Printers . c Click Dell 3330dn Laser Printer . In Windows ® XP and 2000 , Click Start  Programs or All Programs  Dell Printers  Dell 3330dn Laser Printer . 2 Click Dell Printer Supplies Reord...

5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of thephotoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor ki...

Moving the printer Moving the printer to another location CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cord...

Administrative support Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies • Configuring printer setting...

To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setu...

Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before yourestore the factory default settings. For more information, see “Printing a menu settings page” on page 30. Warning—Potential Damage: Restore Now ...

Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is ...

M AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you are using a compatible printer software. M AKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server is properly installed and that the printer is connected to the network. • Print a...

Large jobs do not collate These are possible solutions. Try one or more of the following: M AKE SURE C OLLATE IS SET TO O N From Print Properties or the printer control panel Finishing menu, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. ...

Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: F AN , FLEX , AND STRAIGHTEN THE PAPER IN THE TRAY OR FEEDER Turn the stack of paper over, if possible, when you reload it into the tray or feeder. C HECK THE PAPER M AKE SURE THERE IS N...

5 Press the down arrow button until Jam Recovery appears, and then press . 6 Press the down arrow button until On or Auto appears, and then press . Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do notcorre...

Blank pages Try one or more of the following: • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you ...

Incorrect margins These are possible solutions. Try one or more of the following: C HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. C HECK THE P APER S IZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. ...

Print is too dark These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • For Windows users: From Print Properties, chan...

Print is too light These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these...

Skewed print C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. C HECK THE PAPER Make sure you are using paper that meets the printer specifications. Toner fog or background shading appears on the page These are possible solutions. Try one or more...

Toner specks These are possible solutions. Try one or more of the following: T HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor C HECK THE TRANSPARENCIES Use only transparencies recommended...

M AKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area. CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surf...

Solid black or white streaks appear on transparencies or paper These are possible solutions. Try one or more of the following: M AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. C HECK THE PAPER TYPE • Try a different ...

Appendix Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in thetroubleshooting process and provides for restoration of the Operating System, application software and hardwaredrivers to the original default configuration a...

Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide . Appendix 154 ...

Index Numerics 1565 Emulation error, loademulation option 124200.yy Paper jam 122201.yy Paper jam 122202.yy Paper jam 122231.yy Paper jam 122233.yy Paper jam 123234.yy Paper jam 123235.yy Paper jam 12324x.yy Paper jam 123251.yy Paper jam 12430.yy Invalid refill, changecartridge 11831.yy Replace defe...