Page 3 - Contents; Installing, Upgrading, and Running DSET Application On Windows
Contents 1 Introduction........................................................................................................... 5 Installation Types ................................................................................................................................... 5 Other Document...
Page 5 - Introduction; Installation Types
1 Introduction Dell System E-Support Tool (DSET) is a utility that collects configuration and log data for various chassis hardware, storage, software, and operating system components of a Dell PowerEdge server and consolidates the data into a .zip file. This guide provides the steps to install, mai...
Page 7 - Contacting Dell
Port Number Protocol Usage 443 WS-Man Accessing iDRAC For Linux (Ports required for ESX are same as Linux) Table 2. Network Ports Required On Systems Running Linux Or VMware ESX Port Number Protocol Usage 5989 HTTPS Accessing the CIMOM Server 5988 HTTP Accessing the CIMOM Server 22 SSH Access the se...
Page 8 - Installation Prerequisite For Windows Operating System
2 Installing, Upgrading, and Running DSET Application On Windows Operating System This chapter provides information to install DSET application on Windows operating system. You can install and run the application using the GUI or the Command Line Interface (CLI). If you install or upgrade the DSET a...
Page 9 - Creating One-time Local System DSET Report On; Using GUI For Windows Operating System
2. Add the application " omremote.exe " (located in InsallDirectory\bin\utils) to the Firewall exception list. – Managed System: 1. If you have the Windows firewall configured, enable remote administration by running the following command in the command prompt: netsh firewall set service Rem...
Page 10 - Using CLI For Windows Operating System
• Enable Report Filtering — Select this option to filter the data from the report. For the list of data that is filtered, see the “Report Filtering” section in the Dell System E-Support Tool (DSET) User's Guide . • Automatically Upload the Report to Dell — Select this option to upload the report to ...
Page 12 - Clearing Dell Hardware Logs On Windows Operating; Using Installer For Windows Operating System
The Updating System window is displayed indicating the installation status. 10. To generate the report and/or upload (optional step) :• Run and Collect DSET Report — Select this option to generate the report. • Automatically Upload the Report to Dell — This option is enabled when Run and Collect DSE...
Page 13 - Extracting MSI Package For Large Site Automated
3. Select the I accept the license agreement and click Next . The Installation Type window is displayed. 4. Select Clear Dell Hardware Logs and click Next . The User Information window is displayed. 5. Enter the following:• Full Name — Enter your full name. • Organization — Enter your organization i...
Page 14 - Using The Installer; Using CLI
<system drive>:\Program Files\Common Files\Wise Installation Wizard NOTE: The MSI location for Windows (x86) systems is <system drive>:\Program Files\Common Files\Wise Installation Wizard and for Windows (x86_64) systems is <system drive>:\Program Files (x86)\Common Files\Wise Inst...
Page 16 - Application On Linux Operating System; Installation Prerequisite For Linux Operating System
3 Installing, Upgrading, And Running DSET Application On Linux Operating System This section provides information to install, upgrade and run DSET application on Linux operating system. If you install or upgrade the DSET application on a system having OpenManage Server Administrator version lower th...
Page 18 - Operating System Check Override Option On Linux
1. Collecting DSET report without providing any username or password: DSET tries for CIMOM connections through certificates. a. If the connection is successful, the report collection continues without prompting for a password. b. If the connection is unsuccessful, DSET asks whether or not you want t...
Page 20 - Creating One-time Local System DSET Report Silently; Permanently Installing DSET Application On Linux
Do you want to upload the report on request to Dell Technical Support after the report is generated [y|n]: 8. If CIMOM already exists, DSET validates the CIMOM in the following order:a. Credential-less CIMOM authentication b. If Credential-less CIMOM authentication is not successful, enter the root ...
Page 22 - Clearing Dell Hardware Logs On Linux Operating System
sbin/dellsysteminfo' from a terminal shell prompt to create a report file • If you selected the DSET option, then the following message is displayed: The DSET installation completed successfully. Enter '/usr/sbin/dellsysteminfo' from a terminal shell prompt to create a report file . • If you selecte...
Page 23 - Upgrading DSET Application On Linux Operating System
System Event Logs are cleared. Press Enter continue 5. Press Enter.DSET application exits and the Linux shell prompt appears. Upgrading DSET Application On Linux Operating System You can upgrade to DSET application version 3.7.0 from any of the following previous versions: • DSET 1.8• DSET 1.9• DSET...
Page 24 - Upgrading DSET Application Silently On Linux Operating System
To perform the option that you selected, it is necessary to install and start this service and leave it running in background for future configuration collection. Continue installing/activating the SFCB on this system to listen for incoming collection requests from clients. Do you want proceed[y|n]?...
Page 25 - Maintaining DSET Application; Modifying Installed DSET Application Features; For Windows Operating System
4 Maintaining DSET Application After installing the DSET application, you can modify the components that are installed. The application maintenance window is available only when DSET application is permanently installed on your system. You can also reinstall the corrupt files, registry keys, and sho...
Page 26 - Repairing DSET Application
Table 7. : Silent Modify Options Currently Installed Parameter Exit Status (Error Code and Description) Component DSET and Remote Provider <full/provider/collector> Yes. (13 — DSET 3.7.0 full is already installed, but user has passed -qi or -qn option.) No DSET <full/collector> Yes. (23 ...
Page 27 - Uninstalling DSET Application; From The Start Menu
5 Uninstalling DSET Application DSET application can be uninstalled using the GUI or the CLI option. Using GUI For Windows Operating System To uninstall DSET application, use one of the following options: • From the Start menu • From the windows Add or Remove Programs or Programs and Features wizard...
Page 28 - Using CLI For Windows And Linux Operating Systems; For Linux Operating Systems
Using CLI For Windows And Linux Operating Systems To uninstall DSET application using the CLI, run the following command from the command prompt: For Windows Operating System To uninstall DSET application using the CLI, run the following command from the command prompt: Msiexec /x {E8D4AC76-9847-466...
Page 29 - Error Codes; Installer Error Codes
6 Error Codes This appendix provides the list of DSET installer error codes. Installer Error Codes For Windows Operating System Custom error codes are not supported in this release. Default MSI error codes are returned. For Linux Operating System The list of error codes are: Table 8. : Installer Err...
