Page 3 - SERVICE MANUAL
® Dell ® PowerEdge ® 2100/180 and 2100/200 Systems SERVICE MANUAL
Page 5 - Index
Index 1 Index B battery, removal , 4-18 beep codes , 3-1 bezel, removal , 4-4 boot routine, observing when troubleshooting , 2-3 bracket, hard-disk drive, removal , 4-10 C cables, DC power , 1-12 CD-ROM drive access indicator location , 1-3 location , 1-4, 4-7 removal , 4-8 computer back/left side i...
Page 8 - Figures
Figures xi DELL CONFIDENTIAL Preliminary 4/19/00 Figure 1-1. Computer Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Figure 1-2. Front-Bezel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Figure 1-3. Front/Right Side Internal View ...
Page 10 - Tables
Tables xiii DELL CONFIDENTIAL Preliminary 4/19/00 Table 1-1. DC Voltage Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Table 1-2. Jumper Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Table 1-3. Interrupt Assignments . . . . . ....
Page 12 - Contents
v Contents Chapter 1System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 17 - ead This First; basic knowledge of IBM
R ead This First W arnings, Cautions, and Notes Throughout this manual, there may be blocks of text printed in bold type or in italic type. These blocks are warnings, cautions, and notes, and they are used as follows: NOTE: A NOTE provides helpful information about using the computer system. A prere...
Page 18 - Chapter 1; System Overview; he Dell
System Overview 1-1 Chapter 1 System Overview T he Dell ® PowerEdge ® 2100/180 and 2100/200 systems, covered in this man- ual are high-speed, upgradable, server systems, which use the Intel ® Pentium ® Pro family of microprocessors. PowerEdge 2100 systems incorporate the high-performance peripheral ...
Page 19 - ystem Features; 56 KB of cache memory internal to the Pentium Pro module; , see “Running the Diskette-Based Diagnostics” in
1-2 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual S ystem Features In addition to the standard features found in a traditional personal computer, Dell PowerEdge 2100 systems include the following new and/or advanced features: • 256 KB of cache memory internal to the Pentium Pro module ...
Page 20 - . Before you use the reset
System Overview 1-3 When following the text in this manual, assume that the location or direction relative to the computer is as shown in Figure 1-1. Figure 1-1. Computer Orientation Figure 1-2. Front-Bezel Features CAUTION: To avoid possible data or file structure corruptions, thefront-bezel reset ...
Page 23 - Server Management suite.
1-6 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual System Memory System memory has a minimum of 16 MB of 72-bit wide, buffered, EDO-type memory. The system memory capacity can be expanded up to 256 MB by using combinations of 16-, 32-, and 128-MB buffered, EDO-type dual in-line memory m...
Page 24 - Video Controller
System Overview 1-7 Video Controller The video subsystem is built into the system board and consists of a high-speed, high-resolution VGA-compatible video subsystem. The video controller is con-nected to the PCI local bus. The standard video subsystem contains 1 MB of video memory (the video memory ...
Page 26 - Figure 1-5. SCSI Termination Jumper Examples
System Overview 1-9 • If you install an optional SCSI controller card to control the CD-ROM drive and any other SCSI device in the externally-accessible drive bays, you must enable termination for the SCSI controller card and the SCSI device at the end of the SCSI interface cable (preferably the CD-...
Page 27 - System Unit; System Power Supply
1-10 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual System Unit The following subsections provide service-related information about the computer. System Power Supply The 230-W system power supply can operate from an AC power source of 115 VAC at 60 Hz or 230 VAC at 50 Hz. The system pow...
Page 29 - DC Power Distribution; Power-supply connector identification
1-12 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual Figure 1-8. DC Power Connectors P7 DC Power Distribution Figures 1-9 and 1-10 provide the following information about DC power distribution: • Power-supply connector identification • Power cable connections for diskette, tape, CD-ROM, ...
Page 31 - System Board Layout
1-14 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual System Board Layout The subsections that follow provide service-related information about the sys-tem board components. Figure 1-11. System Board Components keyboard (bottom) and mouse (top) connec-tors (KYBD/MOUSE) video connector (JV...
Page 32 - System Board Jumper
System Overview 1-15 System Board Jumper Figure 1-12. System Board Jumpers CARDBIOS VGA EISA PASSWD 180 MHZ 200 MHZ jumpered unjumpered
Page 34 - Interrupt Assignments
System Overview 1-17 Interrupt Assignments Table 1-3. Interrupt Assignments IRQ Line Used By/Available IRQ0 Generated by system timer. IRQ1 Generated by keyboard controller to indicate that keyboard’s out-put buffer is full. IRQ2 Generated internally by interrupt controller to enable IRQ8 through IR...
Page 35 - DMA Channel Assignments
1-18 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual DMA Channel Assignments Table 1-4. DREQ Line Assignments DREQ Line Used By/Available DREQ0 Available DREQ1 Available DREQ2 Generated by super I/O controller to initiate DMA cycle for attached diskette drive DREQ3 Available DREQ4 Genera...
Page 36 - echnical Specifications
System Overview 1-19 T echnical Specifications Table 1-5. Technical Specifications Microprocessor Microprocessor type . . . Intel Pentium Pro microprocessor Microprocessor speed . . 200 or 180 MHz Internal cache . . . . . . . . 256 KB Math coprocessor . . . . . internal to the microprocessor System ...
Page 40 - Chapter 2; Basic Troubleshooting; nitial User Contact; he or she was performing at the time the problem occurred.; Can the user duplicate the problem?
Basic Troubleshooting 2-1 Chapter 2 Basic Troubleshooting T his chapter describes basic troubleshooting procedures that can help you diagnose a computer system problem. These procedures can often reveal the source of a problem or indicate the correct starting point for troubleshooting the system. A ...
Page 41 - xternal Visual Inspection
2-2 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual E xternal Visual Inspection The external visual inspection is a quick inspection of the exterior of the system unit, the monitor, the keyboard, any peripherals, and cables. While performing the visual inspection, make any necessary corr...
Page 42 - Does the inspection reveal any problems?; bserving the Boot Routine; Does the fan run normally?; Watch the Num Lock, Caps Lock, and Scroll Lock indicators on the
Basic Troubleshooting 2-3 9. Inspect the exterior of the system unit, including all controls and indica- tors, and all user-accessible data storage devices for any signs of physical damage. Does the inspection reveal any problems? Yes. Proceed to the appropriate procedure in Chapter 4, “Removing and...
Page 43 - normal and is not a beep code.; Observe the monitor screen for the Diagnostics Menu.; and reboot the system.; Does the Diagnostics Menu appear?; nternal Visual Inspection; To perform the internal visual inspection, follow these steps:; all the AC power cables from their power sources.
2-4 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual 4. During the boot routine, observe the system for any of the following: • Diskette-drive and hard-disk drive access indicators: These indicators light up in response to data being transferred to or from the drives. If either of these i...
Page 44 - seated in their sockets or connectors.; If you need to reseat an expansion card, use a; Verify that all jumpers are set correctly.; Does the problem appear to be resolved?; liminating Resource Conflicts
Basic Troubleshooting 2-5 3. Verify that the microprocessor, DIMMs, and expansion cards, are fully seated in their sockets or connectors. To reseat the microprocessor, remove it from its socket and reinstall it as described in “Microprocessor/Heat Sink Assembly” in Chapter 4. To reseat a DIMM, remov...
Page 45 - unning the Diskette-Based Diagnostics; — Runs selected tests from all test groups to quickly; — Runs all tests for a thorough test of the system; — Tests a particular area or subsystem; etting Help
2-6 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual R unning the Diskette-Based Diagnostics The diskette-based diagnostics (included with the system) contain tests that aid in troubleshooting all major components of the computer system. To start the diagnostics, turn off the system unit,...
Page 46 - Chapter 3; Beep Codes and Error Messages; OST Beep Codes; DRAM refresh failure
Beep Codes and Error Messages 3-1 Chapter 3 Beep Codes and Error Messages T his chapter describes beep codes and system error messages that can occur during POST or, in the case of some failures, during normal system operation. The tables in this chapter list faults that can cause a beep code or sys...
Page 48 - ystem Error Messages; Stuck key
Beep Codes and Error Messages 3-3 S ystem Error Messages Table 3-2 lists (in alphabetical order) system error messages that can appear on the monitor screen. These messages can help you find the source of a problem. Some of these error messages indicate fatal errors. When a fatal error occurs, the s...
Page 52 - Chapter 4; Removing and Replacing Parts; You have removed the computer cover.; ecommended Tools; Small flat-blade screwdriver
Removing and Replacing Parts 4-1 Chapter 4 Removing and Replacing Parts T his chapter provides procedures for removing the components, assemblies, and subassemblies in the computer. Unless otherwise noted, each procedure assumes the following: • You have performed the steps in “Precautionary Measure...
Page 53 - recautionary Measures; Turn off the computer and any attached peripherals.
4-2 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual P recautionary Measures Before you perform any of the procedures in this chapter, take a few moments to read the following warning for your personal safety and to prevent damage to the computer from ESD. WARNING FOR YOUR PERSONAL SAFETY...
Page 54 - omputer Cover; To remove the computer cover, follow these steps:; Remove the four cover-mounting screws at the back of the computer.
Removing and Replacing Parts 4-3 C omputer Cover Figure 4-1. Computer Cover Removal To remove the computer cover, follow these steps: 1. Remove the four cover-mounting screws at the back of the computer. 2. Slide the cover backward about one inch, then grasp the front of the cover and the handle at ...
Page 55 - ront Bezel; To remove the front bezel, follow these steps:
4-4 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual F ront Bezel Figure 4-2. Front Bezel Removal To remove the front bezel, follow these steps: 1. Remove the computer cover. 2. Pry the front bezel loose with your finger tips and remove it from the chassis. As you pry the front bezel loos...
Page 56 - Push on the outside of the front-bezel insert (indicated by the two
Removing and Replacing Parts 4-5 F ront-Bezel Inserts Figure 4-3. Front-Bezel Insert Removal To remove a front-bezel insert, follow these steps: 1. Remove the front bezel. 2. With the inside of the front bezel facing you; grasp the front bezel with both hands and place your fingers on the outside of...
Page 57 - ontrol Panel Assembly; To remove the control panel assembly, follow these steps:; Lift the control panel assembly out of the two chassis tabs.
4-6 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual C ontrol Panel Assembly Figure 4-4. Control-Panel Assembly Removal To remove the control panel assembly, follow these steps: 1. Disconnect the control-panel assembly cable from the PANEL connec- tor on the system board (see Figure 4-12)...
Page 58 - rives
Removing and Replacing Parts 4-7 D rives Figure 4-5 shows an example of drive hardware that can be installed in the com-puter. Refer to this figure when you perform any of the procedures in the following subsections. Figure 4-5. Drive Hardware SCSI hard-disk drives SCSI interface cable CD-ROM drive ...
Page 59 - Externally Accessible Drives; Figure 4-6. Externally Accessible Drives Removal; slide the drive out of the bay.
4-8 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual Externally Accessible Drives Figure 4-6. Externally Accessible Drives Removal All of the externally accessible drives have drive-mounting rails. The 3.5-inch drives also have drive-mounting extensions between the drive and the drive-mou...
Page 60 - If the drive is a SCSI drive, record the setting of the SCSI address
Removing and Replacing Parts 4-9 4. If the drive is a SCSI drive, record the setting of the SCSI address jumpers and SCSI bus termination jumper. 5. If present, remove the 50-pin to 68-pin adapter from the SCSI connec- tor on the back of the drive. Some drives use a 50-pin to 68-pin adapter between ...
Page 62 - xpansion Cards; Disconnect any cables attached to the expansion card you want to
Removing and Replacing Parts 4-11 E xpansion Cards Figure 4-9. Expansion Card Removal 1. Lay the computer on its right side. 2. Disconnect any cables attached to the expansion card you want to remove. Be sure to record the location of each cable before you disconnect it. 3. Remove the expansion-card...
Page 63 - ystem Power Supply; To remove the system power supply, follow these steps:; Disconnect the AC power cable from the AC power connector on the
4-12 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual S ystem Power Supply Figure 4-10. Power Supply Removal To remove the system power supply, follow these steps: 1. Disconnect the AC power cable from the AC power connector on the back of the power supply. 2. Disconnect the DC power cabl...
Page 64 - ystem Cooling Fan; To remove the system cooling fan, follow these steps:; To loosen the system cooling fan from the chassis:
Removing and Replacing Parts 4-13 S ystem Cooling Fan Figure 4-11. System Cooling-Fan Removal To remove the system cooling fan, follow these steps: 1. Lay the computer on its right side. 2. Disconnect the system cooling-fan cable from the FAN connector on the system board (see Figure 4-12). 3. To lo...
Page 65 - ystem Board Components
4-14 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual S ystem Board Components The subsections that follow contain procedures for removing system board components. Figure 4-12. System Board Components video connector (JVGA) parallel port connector (PARALLEL) serial port 1 (bottom) and ser...
Page 66 - DIMMs
Removing and Replacing Parts 4-15 DIMMs Figure 4-13. DIMM Removal To remove a DIMM, push outward on the DIMM socket’s securing clips until the DIMM is released from its socket. Then lift the DIMM away from the socket. Figure 4-14. DIMM Installation To replace a DIMM, press outward on the securing cl...
Page 67 - Microprocessor/Heat Sink Assembly; Figure 4-15. Microprocessor Securing Clip Removal; Lay the system board assembly on a flat surface.
4-16 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual Microprocessor/Heat Sink Assembly Figure 4-15. Microprocessor Securing Clip Removal To remove the microprocessor/heat sink assembly, follow these steps: 1. Remove the system board assembly. 2. Lay the system board assembly on a flat su...
Page 69 - System Battery; To remove the system battery, follow these steps:
4-18 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual System Battery Figure 4-17. System Battery Removal To remove the system battery, follow these steps: 1. If possible, enter the System Setup program, and make a printed copy of the System Setup screens (see Appendix A). 2. Lay the compu...
Page 70 - ystem Board Assembly; Figure 4-18. System Board Assembly Removal; Disconnect all cables from their connectors at the back of the; Be sure to record where each cable is attached.; Remove the system board assembly from the chassis as follows:; the system (to free the connectors at the back of the system board).; Lift the system board assembly away from the computer chassis.
Removing and Replacing Parts 4-19 S ystem Board Assembly Figure 4-18. System Board Assembly Removal To remove the system board assembly, follow these steps: 1. Disconnect all cables from their connectors at the back of the computer. Be sure to record where each cable is attached. 2. Remove all of th...
Page 71 - System Board; To remove the system board, follow these steps:; Lay the system board assembly on a flat worksurface.
4-20 Dell PowerEdge 2100/180 and 2100/200 Systems Service Manual System Board Figure 4-19. System Board Removal To remove the system board, follow these steps: 1. Remove the system board assembly. 2. Lay the system board assembly on a flat worksurface. 3. Remove the system-board mounting screw. 4. S...
