Page 3 - Finding Information
Finding Information What are you looking for ? Find it here Drivers for my printerMy User's Guide Drivers and Utilities CD If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer. You can use the Drivers and ...
Page 5 - Software Overview; Dell Toner Management SystemTM; Printing Status Window; Dell Printer Supplies Reorder Application
Software Overview Dell Toner Management System™ Status Monitor Center Dell Local Printer Settings Utility Set IP Address Utility Dell Printer Software Uninstall Utility Driver Profiler Dell Printer Configuration Web Tool Dell Printer Alert Utility Use the Drivers and Utilities CD that came with your...
Page 9 - Dell Printer Configuration Web Tool
Installation status of an output tray (printer options) User-defined paper sizes (custom papers) Simple text and watermarks Overlay references Font references Form associations Dell Printer Configuration Web Tool Have you ever sent a print job to the network printer down the hall, only to find it di...
Page 10 - Dell Printer Alert Utility
Printing Statistics —Keep track of printing trends, such as paper usage and types of jobs being printed. Printer Information —Get the information you need for service calls, inventory reports, or the status of current memory and engine code levels. E -mail Alert Setup —Receive an e -mail when the pr...
Page 11 - About Your Printer; Understanding Your Printer
About Your Printer Understanding Your Printer Understanding the Operator Panel Printing the Printer Settings Configuration Sheet Choosing the Right Cable Understanding Your Printer 1 Front exit Part from which the paper exits the printer. 2 Output bin extender Support for the paper as it exits the p...
Page 12 - Understanding the Operator Panel; Printing the Printer Settings Configuration Sheet
Understanding the Operator Panel The operator panel has six lights and two buttons. Press the Continue button to resume printing. Press the Continue button twice quickly to display an error code. Press the Cancel button to cancel the job currently printing. Press and hold the Cancel button until all...
Page 13 - Choosing the Right Cable
4. Release the Continue button . 5. Close the front cover. The light sequence representing the Home menu is displayed. 6. Press the Continue button until all the lights cycle. The Printer Settings Configuration sheet prints. Choosing the Right Cable Your printer interconnection cable must meet the f...
Page 14 - Printing; Manually Feeding a Print Job
Printing Manually Feeding a Print Job Printing on Both Sides of the Paper Printing Multiple Page Images on One Page (N-Up Printing) Printing a Booklet Printing a Poster Printing on Letterhead Canceling a Print Job Manually Feeding a Print Job The manual feeder is located at the front of your printer...
Page 15 - Printing on Both Sides of the Paper
7. Click OK on the Print window to send the job to print. The printer displays the Load Manual Feeder light sequence. 8. Place a sheet of the selected print media, print side facing up, at the center of the manual feeder, but only to the point where its leading edge can contact the paper guides. Ins...
Page 18 - Printing on Letterhead
The Poster setting lets you print a single image across several pages. Once printed, you can combine the pages to create one large image. 1. With your document open, click File ® Print . 2. Click Properties (or Options , Printer , or Setup , depending on the application or operating system). The Pri...
Page 19 - Canceling a Print Job; From the Printer Operator Panel
3. Click Properties (or Options , Printer , or Setup , depending on the application or operating system). The Printing Preferences dialog box opens. 4. Click the Paper tab. 5. Select Letterhead from the Paper Type drop-down list. 6. Select the appropriate paper size and tray. 7. Click OK . 8. Click ...
Page 21 - Operator Panel Menus; Network Menu
Operator Panel Menus Network Menu Parallel Menu Setup Menu USB Menu Utilities Menu Menus are represented by Ready , Toner Low/Replace Drum / , Load Paper/Remove Output / , and Paper Jam light sequences. Menu items and their settings are indicated by Error and Continue light sequences. Press the Canc...
Page 25 - Maintaining Your Printer; Ordering Supplies; Printer Attached to a Network; Storing Supplies; Storing Print Media
Maintaining Your Printer Ordering Supplies Storing Supplies Replacing the Toner Cartridge Replacing the Imaging Drum Cleaning the Printhead Lens Ordering Supplies Printer Attached to a Network 1. Type your printer IP address in your Web browser to launch the Dell Configuration Web Tool. 2. Click www...
Page 26 - Storing the Toner Cartridge; Replacing the Toner Cartridge
For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. Store cartons of print media on a pallet or shelf, rather than directly on the floor. If you store individual packages of print media out of the original carton,...
Page 28 - Replacing the Imaging Drum
7. Close the front cover. Replacing the Imaging Drum You can determine approximately how full the imaging drum is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies. To ensure print quality and to avoid damage to the printer,...
Page 30 - Cleaning the Printhead Lens
7. Install the toner cartridge assembly into the printer by aligning the blue arrows on the guides of the toner cartridge with the blue arrows in the printer and pushing the toner cartridge assembly as far as it will go. 8. After you replace the imaging drum, you should reset the imaging drum's coun...
Page 32 - Operator Panel Lights; Common Light Sequences
Operator Panel Lights Common Light Sequences Secondary Error Light Sequences Paper Jam Secondary Light Sequences Printer Status The operator panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, i...
Page 34 - Printer Status; Busy; Hex Trace Ready
Printer Status Ready/Power Saver The printer is ready to receive and process data. The printer is in Power Saver mode. Busy The printer is busy receiving and processing data, or is printing. The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources. The pri...
Page 35 - Flushing/Resolution Reduced; Not Ready
The printer is waiting until a print timeout occurs, or until it receives additional data. Flushing/Resolution Reduced The printer is flushing corrupted print data. The printer is processing data or printing pages, but the resolution of a page in the current print job is reduced from 600 dots per in...
Page 36 - Troubleshooting; Basic Problems
Troubleshooting Basic Problems Print Quality Problems Error Recovery Calling for Service Basic Problems Use the following information to find solutions for printing problems you encounter. If you cannot fix the problem, contact Dell at support.dell.com . You may have a printer part that requires cle...
Page 38 - Print Quality Problems
3. Remove any jams in the area behind the toner cartridge assembly. 4. Lift the flap at the front of the printer, and remove any jams beneath the flap. 5. Open the rear exit, and remove any jams. 6. Reinstall the toner cartridge assembly, and then close the front and rear covers. 7. Replace the pape...
Page 42 - Error Recovery; Output Bin Full — Remove Paper; Insert Duplex Pages in Tray 1, Then Press Continue
Printed pages are blank. The toner cartridge is empty or defective. Replace the toner cartridge. Printed pages are solid black. The toner cartridge is defective. Your printer requires servicing. Try the following: Replace the toner cartridge. Call for service. Paper curls badly once it prints and ex...
Page 45 - 4 Imaging Drum Life Warning; 4 Replace Imaging Drum
84 Imaging Drum Life Warning To continue printing, press the Continue button . Print a Printer Settings Configuration Sheet to determine the imaging drum level. Replace the imaging drum, and reset the counter. 84 Replace Imaging Drum Your printer will not print any more pages until the imaging drum ...
Page 46 - 01 Paper Jam — Remove Cartridge
correctly installed. 5. Close the front cover. 6. Press the Continue button . NOTE: The printer reprints the pages that caused the paper jam. 201 Paper Jam — Remove Cartridge There is a paper jam between the printer input and paper exit sensors. 1. Open the front cover by pressing the button on the ...
Page 47 - 02 Paper Jam — Open Rear Door; 31 Duplex Paper Jam — Open Rear Door
5. Close the front cover. 6. Press the Continue button . NOTE: The printer reprints the pages that caused the paper jam. 202 Paper Jam — Open Rear Door There is a paper jam at the printer exit sensor. 1. Open the rear exit. 2. Remove the jammed paper. 3. Close the rear exit. 4. Press the Continue bu...
Page 48 - 32 Duplex Paper Jam — Remove Tray 1; 33 Duplex Paper Jam — Remove Tray 1
3. Close the rear exit. 4. Press the Continue button . NOTE: The printer reprints the pages that caused the paper jam. 232 Duplex Paper Jam — Remove Tray 1 There is a paper jam in the duplex unit. 1. Remove Tray 1. 2. Press down the lever on the automatic duplex unit. 3. Remove the jammed paper. 4. ...
Page 49 - 34 Paper Jam — Check Duplex; 35 Duplex Paper Jam — Unsupported Size
5. Press the Continue button . NOTE: The printer reprints the pages that caused the paper jam. 234 Paper Jam — Check Duplex There is a paper jam in the duplex unit, but the printer cannot identify the location. 1. Remove Tray 1. 2. Press down the lever on the automatic duplex unit. 3. Remove any jam...
Page 50 - 41 Paper Jam — Check Tray 1; 42 Paper Jam — Check Tray 2; 51 Paper Jam — Check Manual Feeder
2. Remove the jammed paper. 3. Close the rear exit. 4. Press the Continue button . NOTE: The printer reprints the pages that caused the paper jam. 5. Replace the narrow paper in Tray 1 with a wider paper. 6. Send your print job to the printer again. 241 Paper Jam — Check Tray 1 There is a paper jam ...
Page 51 - Calling for Service
2. Insert a blank sheet of paper in the manual feeder. 3. Press the Continue button . Calling for Service Before calling for service, check the following: Is the power cable plugged into the printer? Is the power cable plugged directly into a properly grounded electrical outlet? Is your printer prop...
Page 52 - Installing Optional Hardware; Installing the 550-Sheet Optional Drawer; Configuring the Paper Trays; DellTM Laser Printer 1720/1720dn — Attached Locally to a Computer
Installing Optional Hardware Installing the 550-Sheet Optional Drawer Configuring the Paper Trays Installing an Optional Memory Card Installing the 550-Sheet Optional Drawer An optional drawer attaches under the printer. A drawer consists of two parts: a tray and a support unit. Your printer support...
Page 54 - Dell Laser Printer 1720dn — Attached to a Network; Installing an Optional Memory Card
If Ask Printer is unavailable, follow these steps: 1. In the Available Options list, click 550-sheet tray . 2. Click Add . 3. Click OK , and then close the Printers folder. Dell Laser Printer 1720dn — Attached to a Network Setting the paper size and type for the printer is done through the Dell Prin...
Page 57 - Specifications; Overview
Specifications Overview Operating System Support Environmental Specifications Print Media Guidelines Noise Emissions Levels Media Types and Sizes Emulation, Compatibility, and Connectivity Cables MIB Compatibility Certifications Overview Environmental Specifications Noise Emissions Levels The follow...
Page 59 - Print Media Guidelines
Microsoft Windows NT 4.0 Microsoft Windows NT 4.0 Server Microsoft Windows 2000 Advanced Server Microsoft Windows 2000 Server Microsoft Windows 2000 Professional Debian GNU/Linux 3.0, 3.1 Linpus LINUX Desktop 9.2, 9.3 Linspire 4.5, 5.0 Red Flag Linux Desktop 4.0, 5.0 Red Hat Enterprise Linux WS 3, 4...
Page 61 - Loading Paper; Loading the 250-Sheet and 550-Sheet Paper Trays
Loading Paper Loading the 250-Sheet and 550-Sheet Paper Trays Loading the Manual Feeder Using the Rear Exit Loading the 250-Sheet and 550-Sheet Paper Trays Follow these instructions to load paper in the 250-sheet and 550-sheet paper trays. 1. Remove the tray. 2. If you are loading legal or folio siz...
Page 63 - Loading the Manual Feeder
7. Extend the paper support on the output bin. Loading the Manual Feeder The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper...
Page 64 - Using the Rear Exit
Load letterhead facing up, with the top of the sheet entering the printer first. If you experience problems with paper feed, turn the paper around. Using the Rear Exit The single -sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is especially use...
Page 65 - Appendix; Dell Technical Support Policy
Appendix Dell Technical Support Policy Contacting Dell Warranty and Return Policy Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, applic...
Page 66 - Warranty and Return Policy
Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry -standard practices. For information about the Dell warranty for your printer, refer to the Owner's Manual .
Page 67 - Setting up for Local Printing; Windows; Installing the Printer Drivers; Installing Additional Printer Drivers
Setting up for Local Printing Windows ® Macintosh Linux Windows ® Some Windows operating systems may already include a printer driver that is compatible with the printer. Installing the Printer Drivers 1. Insert the Drivers and Utilities CD. The Drivers and Utilities CD launches the installation sof...
Page 68 - Installing Additional Printer Software
b. Double -click Printers and Other Hardware . c . Double -click Printers and Faxes . For Windows XP (Classic Start menu): Click Start ® Settings ® Printers and Faxes . For Windows Vista (Classic Start menu) and all other Windows versions: Click Start ® Settings ® Printers . For Windows Vista (defau...
Page 69 - Macintosh; Mac OS 9: Creating a Desktop Printer With Desktop Printer Utility
2. Select Additional Software Installation - Install the printer support software , and then click Next . 3. Select the check boxes next to the printer software you want to install, and then click Install . The software is installed on your computer. Macintosh Macintosh OS 9 or later is required for...
Page 70 - Linux
The software is installed on the computer. g. Quit the installer when it is finished. 2. Open Desktop Printer Utility , usually located in Applications:Utilities . 3. Select Printer (USB) , and then click OK . 4. In the USB Printer Selection section, click Change . If the printer does not appear in ...
Page 71 - Licensing Notice; BSD License and Warranty statements
Licensing Notice BSD License and Warranty statements GNU License The printer resident software contains: Software developed and copyrighted by Dell and/or third parties Dell modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public ...
Page 79 - Setting up for Network Printing; Print and Check the Network Setup Page; Supported Printer Drivers; Supported Network Printer Ports
Setting up for Network Printing Print and Check the Network Setup Page Windows ® Install the Shared Printer on Client Computers Macintosh Linux Print and Check the Network Setup Page 1. When the Ready/Data light is solid, press the Continue button to print a menu settings page and a network setup pa...
Page 81 - Remotely Installing Network Printer Drivers
2. When the Drivers and Utilities CD screen appears, click Network Installation - Install the printer for use on a network , and then click Next . 3. Select I want to use a network printer on this computer , and then click Next . 4. Select the network printer(s) you want to install. If you do not se...
Page 82 - Shared Printing; Share the Printer
If you do not see your printer listed, click Refresh List to refresh the list, or click Manual Add to add a printer to the network. 7. Click Next . 8. For each printer driver listed: NOTE: Two printer drivers are listed for each printer you selected, a PostScript and an HBP driver. a . Select the pr...
Page 83 - Install the Shared Printer on Client Computers; Point and Print
For Windows Vista (default Start menu): a . Click ® Control Panel . b. Click Hardware and Sound . c . Click Printers . 2. Right-click your printer. 3. Click Sharing . 4. If you are using Windows Vista, you may be prompted to change the sharing options before you can continue. Press the Change Sharin...