Dell 1355 - Manual

8 Contents Changing the Default Settings . . . . . . . . . . . . . 250 Setting the Power Saver Timer Option . . . . . . . . . 250 1 7 S c a n n i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 5 3 Scanning Overview . . . . . . . . . . . . . . . . . . . 253 Scanning From the Operator Panel . ....

10 Contents Receiving a Fax Manually Using an External Telephone 309 Receiving Faxes Using the DRPD Mode . . . . . . 310 Receiving Faxes in the Memory . . . . . . . . . . 311 Polling Receive . . . . . . . . . . . . . . . . . . . 311 Automatic Dialing . . . . . . . . . . . . . . . . . . . . 311 Speed...

12 Contents 20 Understanding the Printer Menus . . . . . 3 5 9 Defaults Settings . . . . . . . . . . . . . . . . . . . . 359 Copy Defaults . . . . . . . . . . . . . . . . . . . . 359 Scan Defaults . . . . . . . . . . . . . . . . . . . . 364 Fax Defaults . . . . . . . . . . . . . . . . . . . . 369 US...

14 Contents Memory . . . . . . . . . . . . . . . . . . . . . . . . . 430 Page Description Language (PDL)/Emulation, Operating System, and Interface . . . . . . . . . . . . . . . . . . . . . . . . . 430 MIB Compatibility . . . . . . . . . . . . . . . . . . . . 430 Environment . . . . . . . . . . . . ...

16 Contents Random spots/Blurred images . . . . . . . . . . . 482 The entire output is blank . . . . . . . . . . . . . 483 Streaks appear on the output . . . . . . . . . . . 483 Pitched color dots . . . . . . . . . . . . . . . . . 484 Vertical blanks . . . . . . . . . . . . . . . . . . . 484 Ghostin...

Contents 17 Online Services . . . . . . . . . . . . . . . . . . 503 Warranty and Return Policy . . . . . . . . . . . . . . . 504 Recycling Information . . . . . . . . . . . . . . . 504 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 504

22 Notes, Notices, and Cautions UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Com...

Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide 23 1 Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide Click the links to the left for information on the features, options, and operation of your printer. For information on other documentation included with your printer, see...

Finding Information 25 2 Finding Information NOTE: The USB cable and the Ethernet cable are not shipped with your printer. What are you looking for? Find it here • Drivers for my printer • My User's Guide Drivers and Utilities CD The Drivers and Utilities CD contains setup video, documentation, and ...

26 Finding Information • Safety information • Warranty information Product Information Guide CAUTION: Read and follow all safety instructions in your Product Information Guide prior to setting up and operating your printer. How to set up my printer Setup diagram Troubleshooting "Troubleshooting&...

Product Features 29 3 Product Features This chapter describes the product features and indicates their links. Scanning to a USB Storage Device With Dell 1355cn/1355cnw Multifunction Color Printer, you don't need a PC to connect your USB storage device to save the scanned data. Insert your USB storag...

About the Printer 33 4 About the Printer This chapter provides an overview of your Dell™ 1355cn/1355cnw Color Multifunction Printer. Front View 1 Operator Panel 2 Automatic Document Feeder (ADF) 3 Document Feeder Tray 4 Document Output Tray 5 Toner Access Cover 6 Print Head Cleaning Rod 7 Power Swit...

34 About the Printer Rear View Space Requirements Place the printer at a location such that there is adequate space for using the printer feeder and covers. 1 ADF Cover 2 Ethernet Port 3 USB Port 4 Wall Jack Connector 5 Phone Connector 6 Security Slot 7 Rear Cover 8 Transfer Roller 9 Paper Chute 10 ...

36 About the Printer Automatic Document Feeder (ADF) Operator Panel For more information on the operator panel, see "Operator Panel" on page 223. Securing the Printer To protect your printer from theft, you can use the optional Kensington lock. 1 ADF Cover 2 Document Guides 3 Document Glass ...

About the Printer 37 Attach the Kensington lock to the security slot on your printer. For details, see the operating instructions supplied with the Kensington lock. Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer. Enter the IP address of your prin...

38 About the Printer Dell supplies web site appears. If you order by phone, call the number that appears in the Order by Phone section. Service Tag Express Service Code xxxxxxx 000 000 000 00

Removing Packaging Material 41 5 Removing Packaging Material 1 Remove the packaging material from the printer. 2 Lift and open the document cover. 3 Remove the protective sheet from the ADF Glass.

Connecting Your Printer 43 6 Connecting Your Printer Your Dell™ 1355cn/1355cnw Color Multifunction Printer interconnection cable must meet the following requirements: Connection type Connection specifications Wireless IEEE 802.11b/802.11g USB USB 2.0 compatible Ethernet 10 Base-T/100 Base-TX compati...

44 Connecting Your Printer Connecting Printer to Computer or Network Direct Connection A local printer is a printer which is directly attached to your computer using the USB cable. If your printer is attached to a network instead of your computer, skip this section and go to "Network Connection&...

Connecting Your Printer 45 • Windows 7 • Windows 7 64-bit Edition • Mac OS ® X 10.4.11/10.5/10.6 To attach the printer to a computer: 1 Ensure that the printer, computer, and any other attached devices are turned off and unplugged from the power source/outlet. 2 Connect the smaller USB connector int...

Connecting Your Printer 47 Turning On the Printer CAUTION: Do not use extension cords or power strips. CAUTION: The printer should not be connected to a UPS system. 1 Connect the power cable to the wall jack connector on the rear of your printer (see "Rear View" on page 34). 2 Connect the ot...

48 Connecting Your Printer Connecting the Telephone Line NOTE: Do not connect your printer directly to a DSL (digital subscriber line). This may damage the printer. To use a DSL, you will need to use an appropriate DSL filter. Contact your service provider for the DSL filter. 1 Plug one end of a tel...

Setting the IP Address 51 7 Setting the IP Address Setting Initial Settings on the Operator Panel You need to set the printer language, country, clock date, and time when you turn on printer for the first time. When you turn on the printer, a wizard appears on the operator panel. Follow the steps be...

Setting the IP Address 53 5 Press the button until Please Enter Date is highlighted. Specify the current date, and then press the button. 6 Press the button until Please Enter Time is highlighted. Specify the current time, and then press the button. 7 Press the button for Fax Setup. If you want to s...

54 Setting the IP Address Assigning an IP address that is already in use can cause network performance issues. NOTE: Assigning an IP address is considered as an advanced function and is normally done by a system administrator. NOTE: Depending on the address class, the range of the IP address assigne...

Setting the IP Address 55 The cursor is located at the first three digits of the IP address. 12 Enter the value of the IP address using the numeric keypad. 13 Press the button. The next three digits are highlighted. 14 Repeat step 12 and step 13 to enter all of the digits in the IP address, and then...

56 Setting the IP Address 1 Click Start  All Programs  Dell Printers  Dell 1355 Multifunction Color Printer  Tool Box . NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1355 Multifunction Co...

Setting the IP Address 57 3 Type ping xx.xx.xx.xx (where xx.xx.xx.xx is the IP address of your printer). 4 Reply from the IP address denotes printer is active on the network. Printing and Checking the Printer Settings Page Print the printer settings page and check your printer's IP address. The Oper...

58 Setting the IP Address The Reports page is displayed. 4 Click the Printer Settings button. The printer settings page is printed. If the IP address is 0.0.0.0 (the factory default) or 169.254.xx.xx , an IP address has not been assigned. To assign an IP address for your printer, see "Assigning ...

Loading Paper 59 8 Loading Paper NOTE: To avoid paper jams, do not remove the priority sheet inserter while a printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in your printer. NOTE: For printing envelopes, see "Loading Print Media" on page 201. Loading Prin...

60 Loading Paper 3 Remove the instruction sheet attached to the PSI with adhesive tape. NOTE: Read the instruction sheet before you use the PSI. 4 Pull the length guide forward until it stops.

Loading Paper 61 5 Pull the MPF extension forward until it stops. 6 Adjust the paper width guides to their maximum width.

66 Loading Paper 12 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the printer driver. Loading Print Media in the Priority Sheet Inserter (PSI)...

Installing Printer Drivers on Computers Running Windows 9 Installing Printer Drivers on Computers Running Windows Identifying Printer Driver Pre-install Status (For Network Connection Setup) Before installing the printer driver on your computer, print the printer settings page to check the IP addres...

70 Installing Printer Drivers on Computers Running Windows NOTE: When multiple printer drivers are installed on your computer, the Select Printer window opens. In this case, click the name of Dell 1355cnw Color MFP listed in Printer Name. The Tool Box opens. 2 Select TCP/IP Settings from the list on...

Installing Printer Drivers on Computers Running Windows 71 NOTE: If the CD does not automatically launch, click Start  All Programs (for Windows Vista and Windows 7)  Accessories (for Windows Vista and Windows 7)  Run, and then type D:\setup_assist.exe (where D is the drive letter of your CD), an...

Installing Printer Drivers on Computers Running Windows 73 To use this printer as the default printer, select the Set as the default printer check box. Click Next . Installation starts. 11 If you do not share your printer, select Do not share this printer . If you share your printer, select Share th...

74 Installing Printer Drivers on Computers Running Windows 13 As the driver installation is completed, click Print a test page to print a test page. To use this printer as the default printer, select the Set as the default printer check box. 14 Click Finish . Network Connection Setup Network Printer...

Installing Printer Drivers on Computers Running Windows 79 NOTE: You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention. For more information about E-Mail Alert , see "E-Mail Alert" on page 126. Network Printer Setup on a ...

80 Installing Printer Drivers on Computers Running Windows Share the Firewall File and Printer NOTE: This step is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows ...

Installing Printer Drivers on Computers Running Windows 81 6 Check the Name check box. Home/Work (Private) or Public check box is automatically selected according to your settings. If File and Printer Sharing Properties dialog box appears, click OK . 7 Click OK . Start Remote Registry NOTE: This ste...

Installing Printer Drivers on Computers Running Windows 83 Enable Network Discovery and File Sharing for all Public Networks NOTE: This step is required when you use Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows ...

Installing Printer Drivers on Computers Running Windows 85 To continue installing the host-based printer driver, click Unblock or Allow access (for Windows Server 2008 R2 and Windows 7). 6 Check if the printer to be installed is listed in Select Printer , and then click Next . NOTE: If the printer t...

86 Installing Printer Drivers on Computers Running Windows NOTE: For information on how to install a wireless, see "Using Wizard Setup to Configure Wireless Settings" on page 86 or "Using Advanced Setup to Configure Wireless Settings" on page 88. Using Wizard Setup to Configure Wirel...

88 Installing Printer Drivers on Computers Running Windows 7 Confirm there are no errors displayed in the operator panel, and then click NO . If you see any errors, click YES and follow the instruction. 8 Click Start installation . 9 Select Local Installation , and then click Next . 10 Check if the ...

Installing Printer Drivers on Computers Running Windows 89 2 Click Guided Setup . 3 Click Connect Your Printer . 4 Select Wireless Connection , and then click Next . The setting method selection window appears. 5 Select Advanced . Select a connection method from the following • Ethernet Cable • WPS-...

90 Installing Printer Drivers on Computers Running Windows • WPS-PBC • Operator Panel • Dell Printer Configuration Web Tool Ethernet Cable 1 Select Ethernet Cable , and then click Next . 2 Follow the instructions, and then click Next . The Advanced Configuration Tool screen appears. 3 Select the pri...

96 Installing Printer Drivers on Computers Running Windows Dell Printer Configuration Web Tool 1 Select Dell Printer Configuration Web Tool , and then click Next . 2 Follow the instructions until the Check Setup screen appears. 3 Confirm there are no errors displayed on the operator panel, and then ...

Installing Printer Drivers on Computers Running Windows 99 f Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008 R2 and Windows 7: a Open Control Panel . b Select Network and Internet . c Select Network and Sharing Center . d Select Connect to a networ...

100 Installing Printer Drivers on Computers Running Windows 4 Enter the IP address in the address bar on your web browser. Dell Printer Configuration Web Tool page appears. 5 Create wireless setting of the printer on Dell Printer Configuration Web Tool . 6 Reboot the printer. 7 Restore the wireless ...

Installing Printer Drivers on Computers Running Windows 101 NOTE: If the operating system on your computer provides a wireless configuration software, use it to change the wireless settings. See the instructions below. For Windows XP and Windows Server 2003: a Open Control Panel . b Select Network C...

102 Installing Printer Drivers on Computers Running Windows f Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. g Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: a Open Control Panel . b Select Network ...

Installing Printer Drivers on Computers Running Windows 105 3 Set the IP address on the printer. See "Assigning an IP Address (for IPv4 Mode)" on page 53. 4 Enter the IP address in the address bar on your web browser. Dell Printer Configuration Web Tool page appears.

Installing Printer Drivers on Computers Running Windows 107 c Select Network and Sharing Center . d Select Connect to a network . e Select the network, and then click Connect . f Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. g Click Close in the dialo...

108 Installing Printer Drivers on Computers Running Windows If you want to use the printer on a network, share the printer and install its drivers on all the computers on the network. NOTE: You need to purchase a Ethernet cable separately for shared printing. For Windows ® XP, Windows XP 64-bit Edit...

Installing Printer Drivers on Computers Running Windows 109 4 Select the Share this printer check box, and then type a name in the Share name text box. 5 Click Additional Drivers and select the operating systems of all network clients using this printer. 6 Click OK . For Windows 7, Windows 7 64-bit ...

Installing Printer Drivers on Computers Running Windows 111 When a test page is printed successfully, installation is complete. For Windows Vista, Windows Vista 64-bit Edition 1 Click Start  Network . 2 Locate and double-click the host name of the server computer. 3 Right-click the shared printer n...

Installing Printer Drivers on Computers Running Macintosh 117 10 Installing Printer Drivers on Computers Running Macintosh Installing the Drivers and Software 1 Run the Drivers and Utilities CD on the Macintosh computer. 2 Double-click the Dell 1355cnw Installer icon, and then click Continue . 3 Cli...

118 Installing Printer Drivers on Computers Running Macintosh If you use wired connection, connect the Ethernet cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer. 3 Open the System ...

Installing Printer Drivers on Computers Running Macintosh 119 3 Start Printer Setup Utility . NOTE: You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click Add . 5 Click Default Browser in the Printer Browser dialog box. 6 Select the printer connected via USB from the Pri...

Dell Printer Configuration Web Tool 123 11 Dell Printer Configuration Web Tool Overview NOTE: This web tool is available only when the printer is connected to a network. One of the features of the Dell™ Printer Configuration Web Tool is the E- Mail Alert Setup, which sends an e-mail to you or the ke...

Dell Printer Configuration Web Tool 125 3 Select TCP/IP Settings from the list at the left side of the page. The TCP/IP Settings page is displayed. If the IP address shows 0.0.0.0 (the factory default) or 169.254.xx.xx , an IP address has not been assigned. To assign an IP address for your printer, ...

126 Dell Printer Configuration Web Tool Printer Information Use the Printer Information menu to display the information of your printer. Tray Settings Use the Tray Settings menu to get information about the paper size and type of paper loaded in the Multipurpose Feeder (MPF). E-Mail Alert Use the E-...

Dell Printer Configuration Web Tool 127 NOTE: The Dell Printer Configuration Web Tool pages may be unreadable if the language differs from that of your web browser. Setting Up From Web Browser It is recommended that you configure both the environment settings of your web browser and the operator pan...

128 Dell Printer Configuration Web Tool After setting the language and proxy, enter <http://nnn.nnn.nnn.nnn/> (the IP address of your printer) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool . For Firefox 2.0 or Later Setting Up the Display Language 1 ...

Dell Printer Configuration Web Tool 129 • Select the Manual proxy configuration check box, and then enter the IP address of your printer in the No Proxy for edit box. • Select the Automatic proxy configuration URL check box. When you use Firefox 3.0, do one of the following: • Select the No Proxy ch...

130 Dell Printer Configuration Web Tool Left Frame The left frame is located on the left side of all pages. The menu titles displayed in the left frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters. The following menus are displayed in...

132 Dell Printer Configuration Web Tool Right Frame The right frame is located on the right side of all pages. The contents of the right frame correspond to the menu that you select in the left frame. For details on the items displayed in the right frame, see "Details of the Menu Items" on p...

Dell Printer Configuration Web Tool 133 Changing the Settings of the Menu Items Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool . When you access these menus, the authentication window appears on the screen. Enter a user name and password of the ad...

Dell Printer Configuration Web Tool 135 Printer Status Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer. "Print Server Settings" "Print Server Reports" "Print Server Setup Page" "E-Mail Alert Setup Page" "...

136 Dell Printer Configuration Web Tool The following pages are displayed in the Printer Status menu. Printer Status Purpose: To check the status of the consumables and trays. Values: Printer Events Purpose: When faults such as Out of Paper or Rear Cover is Open occur, the details of all alerts or i...

Dell Printer Configuration Web Tool 137 Printer Information Purpose: To display the system information of the printer. This page can also be displayed by clicking Printer Information in the left frame. Values: Printer Jobs The Printer Jobs menu contains information on the Job List and Completed Jobs...

138 Dell Printer Configuration Web Tool Completed Jobs Purpose: To check the completed jobs. Up to 20 latest jobs are displayed. Click the Refresh button to update the screen. Values: Printer Settings Use the Printer Settings menu to display the Printer Settings Report and to configure the printer s...

Dell Printer Configuration Web Tool 139 Printer Settings Report The Printer Settings Report tab contains the Menu Settings and Reports pages. Menu Settings Purpose: To display the current settings of your printer. Values: System Settings Power Saver Timer - Sleep Displays the time taken by the print...

140 Dell Printer Configuration Web Tool All Tones Displays the volume of all the alert tones. Off indicates that all the tones are disabled. Job Time-Out Displays the amount of time that the printer waits for data to arrive from the computer. Panel Language Displays the language used on the operator...

Dell Printer Configuration Web Tool 141 Copy Color Balance Color Balance (Red) Displays the color balance level of red. Color Balance (Green) Displays the color balance level of green. Color Balance (Blue) Displays the color balance level of blue. Gray Balance Displays the gray balance level. Copy S...

146 Dell Printer Configuration Web Tool Reports Purpose: To print the settings and history information of your printer. Values: Clock Settings Date Format Displays the default date format. Time Format Displays the default time format; 24H or 12 Hour Clock . Time Zone Displays the default time zone. ...

Dell Printer Configuration Web Tool 147 Printer Settings The Printer Settings tab contains the System Settings , Secure Settings , Copy Defaults , Copy Color Balance , Copy Settings , Scan Defaults , Fax Defaults , and Fax Settings pages. System Settings Purpose: To configure the basic printer setti...

148 Dell Printer Configuration Web Tool Secure Settings Panel Lock Purpose: To restrict access to Admin Menu with a password, and to set or change the password. NOTE: This menu sets a password to lock the operator panel. When you change the password for the Dell Printer Configuration Web Tool, click...

Dell Printer Configuration Web Tool 149 Function Enabled Purpose: To enable the services to be password-enabled, and allow the user to change it. NOTE: This menu sets a password to limit the Copy, Scan, Fax, and USB-Print services. When you change the password for the Dell Printer Configuration Web ...

150 Dell Printer Configuration Web Tool Copy Defaults Purpose: To create your own default Copy settings. Values: Copy Color Balance Purpose: To specify the default color balance level. Values: Copy Settings Purpose: To configure the Copy settings. Re-enter Password Enter the new password again to co...

Dell Printer Configuration Web Tool 151 NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: Scan Defaults Purpose: To create your own default Scan settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: Multiple-Up Off* Does n...

152 Dell Printer Configuration Web Tool Fax Defaults Purpose: To create your own default Fax settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: Sharpness Sets the default sharpness level. Auto Exposure Sets whether to suppress the background of the origin...

Dell Printer Configuration Web Tool 153 Fax Settings Purpose: To configure the basic fax settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: Receive Mode Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of th...

Dell Printer Configuration Web Tool 155 Printer Maintenance The Printer Maintenance tab contains the Paper Density , Adjust BTR , Adjust Fuser , Auto Registration Adjustment , Color Registration Adjustment , Clean Developer , Adjust Altitude , Reset Defaults , Non-Dell Toner , Clock Settings , and W...

156 Dell Printer Configuration Web Tool Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR). To lower the voltage, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. If you se...

Dell Printer Configuration Web Tool 157 The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature. When the toner does not fuse on the paper properly, try to increase the temperature. NOTE: The print quality changes dependin...

158 Dell Printer Configuration Web Tool To rotate the developer motor and stir the toner in the toner cartridge, to use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge. Values: Adjust Altitude Purpose: To specify the altitude...

Dell Printer Configuration Web Tool 159 To initialize NVM (non-volatile memory) memory for system parameters, Address Book data for fax, or Address Book data for e-mail. After executing this function and rebooting the printer, the menu parameters or data are reset to their default values. Values: No...

160 Dell Printer Configuration Web Tool Web Link Customization Purpose: To specify a link used for ordering consumables, which can be accessed from Order Supplies at: in the left frame. Values: Print Server Settings Use the Print Server Settings menu to set the type of printer interface and necessar...

Dell Printer Configuration Web Tool 161 Print Server Reports The Print Server Reports tab contains the Print Server Setup Page and E-Mail Alert Setup Page . Print Server Setup Page Purpose: To verify the current settings of TCP/IP (Transmission Control Protocol/Internet Protocol) and printing ports....

162 Dell Printer Configuration Web Tool TCP/IP Settings Host Name Displays the host name. IP Mode Displays the IP mode. IPv4 IP Address Mode Displays the IP address mode. IP Address Displays the IP address. Subnet Mask Displays the subnet mask. Gateway Address Displays the gateway address. IPv6 Use ...

164 Dell Printer Configuration Web Tool E-Mail Alert Setup Page Purpose: To verify the current settings of SMTP/POP (Simple Mail Transfer Protocol/Post Office Protocol) used for the e-mail feature and E-Mail Alerts feature. In this page, you can only verify the settings of items. If you want to chan...

Dell Printer Configuration Web Tool 165 Print Server Settings The Print Server Settings tab contains the Basic Information , Port Status , Wireless LAN, TCP/IP , E-Mail Alert , SNMP , and Scan To PC pages. Basic Information Purpose: To configure the basic information of the printer. Values: E-Mail A...

166 Dell Printer Configuration Web Tool NOTE: The Auto Refresh feature is effective for the contents of the top frame, Printer Status page, Job List page, and Completed Jobs page. Port Settings Purpose: To enable or disable printing connectors and management protocol features. Values: System Setting...

Dell Printer Configuration Web Tool 167 NOTE: The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the settings, click the Apply New Settings button to apply the new settings. Wireless LAN (Dell 1355cnw Multifunction Color Printer only)...

170 Dell Printer Configuration Web Tool NOTE: This item is available only when the printer is connected with a wireless network. TCP/IP Purpose: To configure the IP address, subnet mask, and gateway address of the printer. Values: WEP Key 4 Enter the WEP key when WEP is selected from Encryption . Re...

172 Dell Printer Configuration Web Tool DNS DNS Domain Name Specifies the domain name of the domain name server. Up to 255 alphanumeric characters, periods, and hyphens can be used. If you need to specify more than one domain name, separate them using a comma or semicolon. IPv4 Get DNS Server Addres...

Dell Printer Configuration Web Tool 173 E-Mail Alert Purpose: To configure settings for E-Mail Alert . This page can also be displayed by clicking E-Mail Alert in the left frame. Values: WSD Port Number Sets the port number. This must be 80 or between 8000 and 9999. Receive Time-Out Sets the receive...

Dell Printer Configuration Web Tool 175 SNMP Purpose: To configure the detailed settings of SNMP. Values: E-Mail Alert Settings E-Mail List 1 Sets acceptable e-mail addresses for the E-Mail Alert feature using up to 255 alphanumeric characters. Select Alerts for List 1 Supplies Alerts Specifies whet...

Dell Printer Configuration Web Tool 177 Scan to PC Purpose: To specify the client when scanning data. Values: Trap Notification 1-4 Trap Address Type Select the trap address type from the list. Selecting Off clears the settings in Trap Address , Port Number , and Notify , and does not notify trap oc...

178 Dell Printer Configuration Web Tool Other Features The Other Features tab contains the Set Password and Reset Print Server pages. Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool . This...

Dell Printer Configuration Web Tool 179 Print Volume Use the Print Volume menu to verify the number of printed pages. Values: Address Book The Address Book menu contains the Fax/E-mail and Server Address pages. Fax/E-mail The Fax/E-mail page contains the following subpages. Address Book - Top Page P...

180 Dell Printer Configuration Web Tool Address Book (Confirm/Change, Create) Purpose: To view or edit the address book entries on the Address Book page, or create a new entry. The following items are in the dialog box that appears when you click the Confirm/Change or Create button on the Address Bo...

182 Dell Printer Configuration Web Tool FAX Group (Delete) Purpose: To delete the fax number group entries registered on the Fax Group page. The following items are in the dialog box that appears when you click the Delete button on the Fax Group top page. Values: E-Mail Group - Top Page Purpose: Fax...

Dell Printer Configuration Web Tool 183 To view the e-mail address entries registered on the E-Mail Group page. Values: E-Mail Group (Confirm/Change, Create) Purpose: To view or edit the e-mail address group entries on the E-Mail Group page, or create a new entry. The following items are in the dial...

184 Dell Printer Configuration Web Tool E-Mail Group (Delete) Purpose: To delete the e-mail group entries registered on the E-Mail Group page. The following items are in the dialog box that appears when you click the Delete button on the E-mail Group top page. Values: E-Mail Default Setup Purpose: T...

Dell Printer Configuration Web Tool 185 Server Address (Confirm/Change, Create) Purpose: To view or edit the server address entries on the Server Address page, or create a new entry. The following items are in the dialog box that appears when you click the Confirm/Change or Create button on the Serv...

186 Dell Printer Configuration Web Tool Server Address (Delete) Purpose: To delete the server address entries registered on the Server Address page. The following items are in the dialog box that appears when you click the Delete button on the Server Address top page. Values: Tray Settings Use the T...

Print Media Guidelines 189 12 Print Media Guidelines Print media can be paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section...

190 Print Media Guidelines unwrapped, even in the feeder, can contribute to paper curling prior to printing and cause feeding problems regardless of humidity. When printing on curled paper, straighten the paper and then insert it into the MPF or PSI. Smoothness The degree of paper smoothness directl...

Print Media Guidelines 191 NOTE: Always print several samples before buying large quantities of any type of print media. When choosing any print media, you should consider the weight, fiber content, and color. Unacceptable Paper The following paper types are not recommended for use with the printer:...

192 Print Media Guidelines • Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam. • Do not remove the PSI while a job is printing. • Ensure that the paper is properly loaded in the MPF or PSI. • Flex paper back and forth, and then fan them. Straighten t...

Print Media Guidelines 193 Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the print media sources. Loading Letterhead Load the letterhead in the printer with the print side facing up. Ensure that the title on the letter head ent...

194 Print Media Guidelines Envelopes Depending on the choice of envelopes, it is possible to expect variable levels of light wrinkling. Before buying large quantities of any print media, it is recommended that you try a sample first. See "Loading Print Media in the Multipurpose Feeder (MPF)"...

Print Media Guidelines 195 – Use metal clasps, string ties, or metal folding bars – Have an interlocking design – Have postage stamps attached – Have nicked edges or bent corners – Have rough, cockle, or laid finishes Labels Your printer can print on many labels designed only for use with laser prin...

196 Print Media Guidelines • Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and could void your warranty. CAUTION: Otherwise the ...

Print Media Guidelines 197 Monarch (3.875x7.5 in) Y Y Monarch LEF (7.5x3.875 in) *1 Y Y *4 Envelope #10 (4.125x9.5 in) Y Y DL (110x220 mm) Y Y DL LEF (220x110 mm) *1 Y Y *4 Letter (8.5x11 in) Y Y Legal (8.5x14 in) Y Y Folio (8.5x13 in) Y Y Executive (7.25 x 10.5 in) Y Y Custom *2*3 Y Y *1 You can pl...

198 Print Media Guidelines Supported Paper Types Media Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) Plain Y * Y * Plain Side 2 Y Y Plain Thick Y Y Plain Thick Side 2 Y Y Recycled Y Y Recycled Side 2 Y Y Label Y Y Covers Y Y Covers Side 2 Y Y Envelope Y Y Coated Y Y Coated Side 2 Y Y * Val...

Print Media Guidelines 199 Paper Type Specifications Paper type Weight (gsm) Remarks Plain Paper 60-90 - Plain Thick Paper 91-105 - Covers 106-163 - Coated 106-163 Inkjet printer paper cannot be used. Label - Inkjet printer paper cannot be used. Envelopes - - Recycled 60-105 -

Loading Print Media 201 13 Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: After loading paper in t...

Loading Print Media 207 11 Select the paper type from the operator panel if any print media other than plain print media is loaded. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the operator panel. NOTE: For standard-size papers, adjust the gu...

208 Loading Print Media To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you. When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open.

212 Loading Print Media 3 Adjust the paper width guides to their maximum width. 4 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.

214 Loading Print Media 7 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI, you must specify the paper size setting by using the printer driver. Loading an Envelope in the Priority Sheet Inserter...

218 Loading Print Media Manual Duplex Printing (Windows Printer Driver Only) NOTE: When printing on curled paper, straighten the paper and then insert it into the feeder. NOTE: The XPS printer driver does not support manual duplex printing. When you start manual duplex printing, the instruction wind...

Loading Print Media 219 3 Stack the prints and set them as they are (with the blank side facing up) into the MPF. Ensure that Insert Output into paper tray is highlighted, and then press the button. Print pages in the order page 1 (rear of page 2), page 3 (rear of page 4), then page 5 (rear of page ...

Loading Print Media 221 NOTE: Printing on both sides of the paper is not possible if the document consists of various sizes of papers. Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before pr...

Operator Panel 223 14 Operator Panel Using the Operator Panel Buttons The operator panel has a 4-line by 28-character liquid crystal display (LCD), light-emitting diodes (LED), control buttons, and numeric keypad, which allow you to control the printer. 1 One Touch Dial button • Calls up the stored ...

Operator Panel 225 20 LCD Panel • Displays various settings, instructions, and error messages. 21 (Scan) button • Moves to the top level of the Scan menu. 22 (Menu) button • Moves to the top level of the Print From USB Memory, Job Status, and System menus. NOTE: Moving to a different menu or returni...

226 Operator Panel The Tool Box opens. 2 Click the Printer Settings Report tab. 3 Select Reports from the list at the left side of the page. The Reports page is displayed. 4 Click the Panel Settings button. The panel settings page is printed.

Printing 229 15 Printing This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media" on p...

230 Printing 1 Open the file you want to print. 2 From the File menu, select Print . 3 Verify that the correct printer is selected in the dialog box. Modify the system settings as needed (such as the pages you want to print or the number of copies). 4 To adjust system settings not available from the...

Printing 231 Canceling a Job From the Desktop 1 Minimize all programs to reveal the desktop. Click Start  Printers and Faxes (for Windows XP and 2003). Click Start  Devices and Printers (for Windows 7 and Windows Server ® 2008 R2). Click Start  Control Panel  Hardware and Sound  Printers (for ...

232 Printing 3 Press the button until the desired file is highlighted, and then press the button. 4 Select printing options as required. NOTE: You can print files scanned and stored using the Scan to USB Memory feature. Files saved without using the feature such as files created by user may not be p...

Printing 233 Printer Settings Using the Tool Box to Change the Printer Settings You can select menu items and corresponding values from the Tool Box. NOTE: NOTE: Factory defaults may vary for different countries. These settings are active until new ones are selected or the factory defaults are resto...

Copying 235 16 Copying Loading Paper for Copying The instructions for loading print documents are the same whether you are printing, faxing, or copying. For more details, see "Loading Print Media" on page 201. Preparing a Document You can use the document glass or the Automatic Document Feed...

236 Copying To make a copy from the document glass: 1 Open the document cover. 2 Place the document face down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Close the document cover. NOTE: Leaving the document cover open while copying may affect...

Copying 237 4 Customize the copy settings including the number of copies, copy size, the contrast, and the image quality. For more information, see "Setting Copy Options" on page 238. To clear the settings, use the AC (All Clear) button. 5 Press the (Start) button to begin copying. NOTE: Pre...

238 Copying To clear the settings, use the AC (All Clear) button. 3 Press the (Start) button to begin copying. NOTE: Press the (Cancel) button to cancel a copy job at any time while scanning a document. Setting Copy Options Set the following options for the current copy job before pressing the (Star...

Copying 239 2 Press the (Copy) button. 3 Press the (Color Mode) button to select the desired color mode. 4 Press the (Start) button to begin copying. Collated To sort the copy output: For example, if you make two copies of three page documents, one complete three page document will print followed by...

240 Copying 5 If necessary, customize the copy settings including the number of copies, contrast, and image quality. See "Setting Copy Options" on page 238. 6 Press the (Start) button to begin copying. Reduce/Enlarge To reduce or enlarge the size of a copied image, from 25 percent to 400 per...

Copying 241 inch series NOTE: This item is available only when Multiple-Up is set to Off or Manual . NOTE: You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press the button to enlarge the zoom ratio or press the button to reduce the zoom ratio in 1% intervals....

242 Copying 4 Press the button to select the desired settings, and then press the button. NOTE: Values marked by an asterisk ( * ) are the factory default menu settings. 5 Press the (Start) button to begin copying. Original Type To select the copy image quality. 1 Load the document(s) face up with t...

244 Copying Sharpness To adjust the sharpness to make the copy sharper or softer than the original. 1 Load the document(s) face up with top edge in first into the ADF. OR Place a single document face down on the document glass, and close the document cover. For details about loading a document, see ...

246 Copying 1 Load the document(s) face up with top edge in first into the ADF. OR Place a single document face down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document on the ADF" on page 296. Auto:Automatically reduce...

Copying 249 5 Press the (Start) button to begin copying. Margin Middle To specify the middle margin of the copy. 1 Load the document(s) face up with top edge in first into the ADF. OR Place a single document face down on the document glass, and close the document cover. For details about loading a d...

250 Copying Changing the Default Settings The COPY menu options, including contrast, and image quality can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the corresponding buttons on the operator panel. NOTE: While y...

Scanning 253 17 Scanning Scanning Overview You can use your Dell™ 1355cn/1355cnw Multifunction Color Printer to turn pictures and text into editable images on your computer. PaperPort ® is a program that enables you to organize, find and share all your paper and digital documents, and is supplied wi...

254 Scanning If you prefer to use another application, such as Adobe ® Photoshop ® , you must assign the application to the printer by selecting it from the list of available applications through the Select Software button each time you start scanning. If you do not assign an application to the Sele...

Scanning 255 NOTE: If the following dialog box appears on your computer, select 1355cn/1355cnw MFP Scan Button Manager, and then click OK. NOTE: Once you check the Always use this program for this action check box when selecting 1355cn/1355cnw MFP Scan Button Manager, the selected application is aut...

258 Scanning 4 Select your scanning preferences and click Adjust the quality of the scanned picture to display the Advanced Properties dialog box. 5 Select the desired properties including brightness and contrast, and then click OK . 6 Click Scan to start scanning. 7 Click Save As from the File menu...

Scanning 259 Using a Scanner on the Network Overview The Scan to Server/Computer feature allows you to scan documents and send the scanned document to a network computer via the FTP or SMB protocol. You can select the kind of the server and specify a destination to store the scanned document with th...

Scanning 261 Confirming a Login name and Password When using SMB: The Scan to Computer/Server feature requires a user login account with a valid and non-empty password for authentication. Confirm a login user name and password. If you do not use a password for your user login, you need to create a p...

262 Scanning 3 Click User Accounts . 4 Click Create a password for your account and add in a password for your user login account. For Windows Server 2008: 1 Click Start  Control Panel . 2 Double-click User Accounts . 3 Click Create a password for your account and add in a password for your user ...

Scanning 263 For Windows XP Home Edition: 1 Create a folder in the desired directory on your computer (Example of folder name, MyShare ). 2 Right-click on the folder, and then select Properties . 3 Click on the Sharing tab, and then select Share this folder on the network . 4 Enter a shared name in ...

264 Scanning 5 Select Allow network users to change my files . 6 Click OK . NOTE: To add sub-folders, create new folders in the shared folder you have created.Example: Folder name, MyShare , Second-level folder name: MyPic , Third-level folder name: John You should now see MyShare\MyPic\John in your...

Scanning 265 For Microsoft Windows XP Professional Edition: 1 Create a folder in the desired directory on your computer (Example of folder name, MyShare ) and double-click the folder. 2 Select Folder Options from Tools . 3 Click View tab, and then clear the checkbox of Use simple file sharing (Recom...

266 Scanning 4 Click OK , and then close the window. 5 Right-click the folder, and then select Properties . 6 Select the Sharing tab, and then select Share this folder . 7 Enter a shared name in the Share name box. NOTE: Write down this shared name because you will use this name in the next setting ...

Scanning 267 11 Click OK . NOTE: Do not use Everyone as the user login name. 12 Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document into this folder.

268 Scanning 13 Click OK . NOTE: To add sub-folders, create new folders in the shared folder you have created.Example: Folder name: MyShare , Second-level folder name: MyPic , Third-level folder name: John You should now see MyShare\MyPic\John in your directory. After you created a folder, go to ...

Scanning 271 2 Double-click Public . 3 Create a folder (Example of folder name, MyShare ). NOTE: Note down the folder name as you need to use this name in the next setting procedure. 4 Open System Preferences , and then click Sharing . 5 Check the File Sharing check box and the Windows Sharing check...

272 Scanning The printer's web page appears. 4 Click Address Book if a security login dialog box appears, type in the correct user name and password. NOTE: The default user name is admin, and the default password is left blank (NULL). 5 Click the Server Address tab. 6 Select any unused number and cl...

Scanning 273 The Server Address page appears. To fill in the fields, enter the information as follows: 1 2 3 4 5 6 7 8 9

Scanning 275 After you configured settings, go to "Sending the Scanned File on the Network" on page 279. 5 Server Path For SMB To store the scanned document in the share folder directly without creating any subfolder, leave the space blank. To store the scanned document in the folder you cre...

276 Scanning From the Address Book Editor 1 Click Start  All Programs  Dell Printers  Dell 1355 Multifunction Color Printer  Address Book Editor . The Select Device window appears. 2 Select your printer from the list. 3 Click OK . 4 Click Tool  New (Printer Address Book)  Server . T...

Scanning 277 To fill in the fields, enter the information as follows: 1 Name Enter a friendly name that you want it to appear on the Server address book. 2 Server Type Select Computer (SMB) if you store the document in a shared folder of your computer. Select Server (FTP) if you use a FTP server. 3 ...

278 Scanning 4 Sever Name/IP Address Enter a server name or IP address of your computer or the FTP server that you have shared out. The following are examples: • For Computer (SMB) : Server name: myhost IP address: 192.168.1.100 • For Server (FTP) : Server name: myhost.example.com (myhost: host name...

Scanning 279 After you configured settings, go to "Sending the Scanned File on the Network" on page 279. Sending the Scanned File on the Network 1 Load the document(s) face up with top edge in first into the ADF. OR Place a single document face down on the document glass. For details about l...

280 Scanning 6 Press the button to select the destination to store the scanned file in, and then press the button. 7 Press the (Start) button to send the scanned files. Scanning to USB Storage Device The Scan to USB Memory feature allows you to scan documents and save the scanned data to a USB stora...

Scanning 281 Sending an E-Mail with the Scanned Image To send an e-mail attached with the scanned image from your printer, follow the steps below: • Setup the E-mail address book through the Dell Printer Configuration Web Tool . See "Setting an E-Mail Address Book" on page 281 for more detai...

282 Scanning 7 Enter a name and e-mail address in the Name and E-mail Address fields. 8 Click the Apply New Settings button. Sending an E-mail With the Scanned File 1 Load the document(s) face up with top edge in first into the ADF. OR Place a single document face down on the document glass. For det...

Scanning 283 Keypad: Type the e-mail address directly and then press the button. Address Book : Select the e-mail address registered in the E-mail address book, and then press the button. Email Group : Select the e-mail group registered in the E-mail Groups, and then press the button. NOTE: Users ne...

Faxing 285 18 Faxing Using the Numeric Keypad to Enter Characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your printer, you enter your name or your company name and telephone number. When you store speed dial or group dial numbers, you may ...

286 Faxing Changing Numbers or Names If an incorrect name or number is entered, press the (Backspace) button to delete the last digit or character. Then enter the correct number or character. Inserting a Pause For some telephone systems, it is necessary to dial an access code and listen for a second...

Faxing 287 3 Press the button until Admin Menu is highlighted, and then press the button. 4 Press the button until Fax Settings is highlighted, and then press the button. 5 Press the button until Country is highlighted, and then press the button. 6 Press the button to select the country where the pr...

288 Faxing 9 Enter your name or company name using the numeric keypad. You can enter alphanumeric characters using the numeric keypad, including special symbols by pressing the 1, *, and # buttons. For details on how to use the numeric keypad to enter alphanumeric characters, see "Using the Nume...

Faxing 289 12 To return to the previous screen, press the (Back) button. Changing the Clock Mode You can set the current time using either the 12-hour or the 24-hour format. 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until...

290 Faxing 7 Reboot the printer by turning the power switch off and then on. Ringer Volume 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Admin Menu is highlighted, and then press the button. 4 Press the button until Fax...

Faxing 291 8 If necessary, repeat steps 5 to 7. 9 To return to the previous screen, press the (Back) button. Available Fax Settings Options You can use the following settings options for configuring the fax system: Option Description Receive Mode TEL Mode Automatic fax reception is turned off. You c...

Faxing 293 Prefix Dial NOTE: Prefix Dial only supports the environment where you send a fax to the external line number. To use Prefix Dial, you must do the following from the operator panel. 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Pres...

294 Faxing 4 Press the button until Fax Settings is highlighted, and then press the button. 5 Press the button until Line Type is highlighted, and then press the button. 6 Press the button until PBX is highlighted, and then press the button. 7 Press the (Back) button to return to the previous menu. ...

Faxing 295 Fax Data Encoding Method Some of the legacy fax devices do not support the Joint Bi-level Image Experts Group (JBIG) data encoding method. You may experience fax send or receive errors due to this data encoding method. You can disable the JBIG and select the Modified Huffman (MH), Modifie...

296 Faxing Sending a Fax You can fax data from your printer. You can also directly fax data transferred from the computer running a Microsoft ® Windows ® operating system. Loading an Original Document on the ADF NOTICE: Do not load more than 35 sheets into the ADF or allow more than 35 sheets to be ...

Faxing 297 2 Place the document face down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Adjust the document resolution, referring to "Resolution" on page 298. 4 Close the document cover. NOTE: Ensure that no document is in the ADF. If a...

298 Faxing Resolution To specify the resolution level to be used for fax transmission: 1 Press the (Fax) button. 2 Press the button until Resolution is highlighted, and then press the button. 3 Press the button until the desired menu item is highlighted, and then press the button. NOTE: Values marke...

Faxing 299 Lighter/Darker To adjust the contrast to make the fax lighter or darker than the original: 1 Press the (Fax) button. 2 Press the button until Lighter/Darker is highlighted, and then press the button. 3 Press the or button to select the desired setting, and then press the button. NOTE: Val...

300 Faxing • Press the (Contacts) button, select All Entries, Group Dial, or Search using the button, and then press the button. • Press the (Redial/Pause) button to redial. • Press the (Speed Dial) button. Enter the speed dial number between 01 and 99 using the numeric keypad, and then press the bu...

Faxing 301 For details about loading a document, see "Loading an Original Document on the ADF" on page 296. 2 Press the (Fax) button. 3 Adjust the document resolution to suit your fax needs. For more information, see "Resolution" on page 298. If you need to change the contrast, see &...

302 Faxing Automatic Redialing If the number you have dialed is busy or there is no answer when you send a fax, the printer will automatically redial the number every minute based on the number set in the redial settings. To change the time interval between redials and the number of redial attempts,...

Faxing 303 9 Enter the number of the remote machine using the numeric keypad, and then press the button. You can also use speed dial or group dial numbers. For more information, see "Automatic Dialing" on page 311. Press the (Start) button to begin faxing. Once Delayed Start mode is activate...

304 Faxing 4 The Printing Preferences dialog box appears. Specify the fax settings. For more information, click the Help of the driver. NOTE: The settings done here are only applied to a single fax job.

306 Faxing NOTE: Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password. 8 Click Start Sending . For Apple Macintosh: NOTE: The names of the windows and the buttons may be different from those given in the following proced...

Faxing 307 3 Specify the fax settings. NOTE: The settings done here are only applied to a single fax job. 4 Click Print . The Fax Recipient dialog box appears. 5 Specify the destination for the recipient in one of the following ways: • Enter a name and phone number directly. • Select a recipient fro...

308 Faxing NOTE: Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password. 6 Click OK . Receiving a Fax About Receiving Modes NOTE: To use the TEL/FAX Mode or Ans/Fax mode , attach an answering machine to the phone connector...

Faxing 309 Receiving a Fax Automatically in the Fax Mode Your printer is preset to the fax mode at the factory. If you receive a fax, the printer automatically goes into the fax mode after a specified period of time and receives the fax. To change the interval at which the printer goes into the fax ...

310 Faxing The remote receive code is set to Off at the factory. You can change the two- digit number to whatever you choose. For details on changing the code, see "Available Fax Settings Options" on page 291. NOTE: Set the dialing system of your external telephone to DTMF. Receiving Faxes U...

Faxing 311 Receiving Faxes in the Memory Since your printer is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying, printing, or run out of paper or toner, your printer stores incoming faxes in the memory. Then, as soon as ...

312 Faxing 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Admin Menu is highlighted, and then press the button. 4 Press the button until Phone Book is highlighted, and then press the button. 5 Ensure that Speed Dial is highlighted, and then press ...

Faxing 313 2 To enter the speed dial number do either of the following after pressing the (Fax) button: • Ensure that Fax to is highlighted, and then press the button. Press the button until Speed Dial is highlighted, and then press the button. • Press the (Speed Dial) button. 3 Enter the speed dial...

314 Faxing Setting Group Dial 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Admin Menu is highlighted, and then press the button. 4 Press the button until Phone Book is highlighted, and then press the button. 5 Press th...

316 Faxing 11 To return to the previous screen, press the (Back) button. Sending a Fax Using Group Dialing (Multi-address Transmission) You can use group dialing for broadcasting or delayed transmissions. Follow the procedure of the desired operation (For Delayed transmission, see "Specifying th...

318 Faxing 1 Access the Secure Receive Set menu by following steps 1 to 6 in "To turn the secure receiving mode on:". 2 Press the button until Disable is highlighted, and then press the button. 3 To return to the previous screen, press the (Back) button. Using an Answering Machine You can co...

Faxing 319 Using a Computer Modem If you want to use your computer modem for faxing or for a dial-up internet connection, connect the computer modem directly to the back of your printer with the TAD as shown above. • Set your printer to the Ans/FAX Mode and set Auto Rec. Ans/FAX to specify the time ...

320 Faxing 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Report/List is highlighted, and then press the button. 4 Press the button until the report or list you want to print is highlighted, and then press the button. Th...

Understanding the Tool Box Menus 323 19 Understanding the Tool Box Menus The Tool Box allows you to view or specify the system settings. You can also diagnose the system settings by using the Tool Box. The Tool Box consists of the Printer Settings Report , Printer Maintenance , and Diagnosis tabs. N...

Understanding the Tool Box Menus 329 Defaults Settings Purpose: To display the default scan, fax, and copy settings of the printer. Values: Custom Size - X Displays the width of custom size paper loaded in the MPF. Display Popup Displays whether to use a popup menu that prompts the user to set Paper...

Understanding the Tool Box Menus 331 Fax Settings Purpose: To display the basic fax settings. Values: Receive Mode Displays the fax receiving mode. Auto Rec Fax Displays the interval at which the printer goes into the fax receive mode after receiving an incoming call. Auto Rec Fax/Tel Displays the i...

338 Understanding the Tool Box Menus Adjust Fuser Purpose: To specify the optimum temperature settings for printing for the fuser. To lower the temperature, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. When the printed p...

340 Understanding the Tool Box Menus Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed. The discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are performed by specifying the altitude of the location where ...

Understanding the Tool Box Menus 341 Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand ton...

342 Understanding the Tool Box Menus Web Link Customization Purpose: To specify a link used for ordering consumables. Values: TCP/IP Settings Purpose: To configure TCP/IP settings. Values: Select Reorder URL Select the Regular or Premier URL. Regular* Displays the regular web address ( http://access...

Understanding the Tool Box Menus 345 EWS (Embedded Web Server or Dell Printer Configuration Web Tool) Purpose: To display the server settings of the Dell Printer Configuration Web Tool . NOTE: When the printer is connected to the USB port, this setting cannot be displayed. Values: Scan Defaults Purp...

352 Understanding the Tool Box Menus Receive Mode Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone, pressing the remote receive code, and then pressing . Fax* Automatically receives faxes. Telephone/Fax When the printer receiv...

356 Understanding the Tool Box Menus Diagnosis The Diagnosis tab contains the Chart Print , Environment Sensor Info , Clean Developer , and Refresh Mode pages. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Chart Print Purpose: To print various charts that can be used ...

Understanding the Tool Box Menus 357 Refresh Mode Purpose: To use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge. NOTE: Using the Refresh Mode consumes extra toner. Values: Resetting Defaults After executing this function an...

358 Understanding the Tool Box Menus The printer restarts automatically to apply the settings.

Understanding the Printer Menus 359 20 Understanding the Printer Menus When your printer is configured as a network printer available to a number of users, the access to the Admin Menu menus can be limited. This prevents unauthorized users from using the operator panel to inadvertently change the de...

360 Understanding the Printer Menus Reduce/Enlarge Purpose: To set the default copy reduction/enlargement ratio. Values: mm series inch series Uncollated* Does not sort the copy job. Collated Sorts the copy job. Auto Automatically determines which output mode for the copy job. 200% A5  A4 (141%) A5...

Understanding the Printer Menus 361 NOTE: You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press to enlarge the zoom ratio or press to reduce the zoom ratio in 1% intervals. NOTE: This item is available only when Multiple-Up is set to Off or Manual . Document ...

362 Understanding the Printer Menus Lighter/Darker Purpose: To set the default copy density level. Values: Sharpness Purpose: To set the default sharpness level. Values: Auto Exposure Purpose: To suppress the background of the original to enhance text on the copy. Values: Lighter2 Makes the copy lig...

Understanding the Printer Menus 363 Color Balance R Purpose: To specify the default color balance level of red within the range of -2 to +2. Color Balance G Purpose: To specify the default color balance level of green within the range of -2 to +2. Color Balance B Purpose: To specify the default colo...

364 Understanding the Printer Menus Margin Left/Right Purpose: To specify the value of the left and right margins. Values: Margin Middle Purpose: To specify the value of the middle margin. Values: Scan Defaults Use the Scan Defaults menus to configure a variety of scanner features. NOTE: Values mark...

Understanding the Printer Menus 365 File Format Purpose: To specify the file format to save the scanned image. Values: Color Purpose: To set whether to scan in color or in black and white. Values: Color Button Set Purpose: To assign color mode to the color mode switch button. Values: Network (Comput...

366 Understanding the Printer Menus Resolution Purpose: To specify the default scan resolution. Values: Document Size Purpose: To specify the default document size. Values: B&W Button Black & White* Scans in black and white when Black & White is selected for a color mode. Grayscale Scans...

Understanding the Printer Menus 367 Lighter/Darker Purpose: To set the default scan density level. Values: Sharpness Purpose: To set the default sharpness level. Values: Auto Exposure Purpose: Legal (8.5 x 14") Executive (7.25 x 10.5") *1 The default for Document Size varies depending on cou...

368 Understanding the Printer Menus To suppress the background of the original to enhance text on the scanned image. Values: Margin Top/Bottom Purpose: To specify the value of the top and bottom margins. Values: Margin Left/Right Purpose: To specify the value of the left and right margins. Values: M...

Understanding the Printer Menus 369 Image Compression Purpose: To specify the image compression level. Values: Max EMail Size Purpose: To specify the maximum size of e-mail that can be sent, within the range of 50 K bytes to 16384 K bytes. The default is 2048 K bytes. Fax Defaults Use the Fax Defaul...

Understanding the Printer Menus 371 This feature enables you to set a specific time for the fax transmission to start. Once Delayed Start mode is activated, your printer stores all of the documents to be faxed into its memory and sends them at the specified time. After faxing in the Delayed Start mo...

372 Understanding the Printer Menus Values: Paper Size A4 (210 x 297 mm) *1 A5 (148 x 210 mm) B5 (182 x 257 mm) Letter (8.5 x 11") *1 Folio (8.5 x 13") Legal (8.5 x 14") Executive (7.25 x 10.5") Envelope #10 (4.1 x 9.5") Monarch Env. (3.9 x 7.5") Monarch Env. L (7.5 x 3.9"...

Understanding the Printer Menus 373 NOTE: For more information on supported paper sizes, see "Supported Paper Sizes" on page 196. Reports/List Use the Reports/List menu to print various types of reports and lists. System Settings Purpose: To print a list of the information such as the printe...

374 Understanding the Printer Menus To print a detailed list of all the settings on the operator panel menus. Job History Purpose: To print a detailed list of the print, copy, fax, or scan jobs that have been processed. This list contains the last 20 jobs. Error History Purpose: To print a detailed ...

Understanding the Printer Menus 375 Phone Book Use the Phone Book menu to configure the speed dial and group dial settings. Speed Dial Purpose: To store up to 99 frequently dialed numbers in speed dial locations. See also: "Storing a Number for Speed Dialing" on page 311. Group Dial Purpose:...

376 Understanding the Printer Menus NOTE: This item is displayed only when the printer is connected with a wired network. Status (Dell 1355cnw Multifunction Color Printer only) Purpose: To display the information on the wireless signal strength. No changes can be made on the operator panel to improv...

Understanding the Printer Menus 379 NOTE: This item is displayed only when the printer is connected with a wireless network. Reset Wireless (Dell 1355cnw Multifunction Color Printer only) Purpose: To initialize wireless network settings. After executing this function and rebooting the printer, all w...

380 Understanding the Printer Menus Protocol Purpose: To enable or disable each protocol. The change becomes effective after the printer is turned off and then on. Values: IPv4 Get IP Address AutoIP* Automatically sets the IP address. BOOTP Uses BOOTP to set the IP address. RARP Uses RARP to set the...

Understanding the Printer Menus 381 Initialize NVM Purpose: To initialize wired network data stored in NVM (non-volatile memory). After executing this function and rebooting the printer, all wired network settings are reset to their default values. Fax Settings Use the Fax Settings menu to configure...

Understanding the Printer Menus 383 Ring Tone Volume Purpose: To set the volume of the ring tone, which indicates that an incoming call is a telephone call through the internal speaker when Receive Mode is set to Telephone/Fax . Values: Line Type Purpose: To select the line type. Values: Tone/Pulse ...

384 Understanding the Printer Menus Resend Delay Purpose: To specify the interval between transmission attempts within the range of 3 to 255 seconds. The default is 8 seconds. Redial Attempts Purpose: To specify the number of redial attempts to make when the destination fax number is busy, within th...

Understanding the Printer Menus 385 To receive a fax by pressing a remote receive code on the external telephone after picking up the handset of the telephone. Values: Remote Rcv Tone Purpose: To specify the remote receive code in two digits to start Remote Receive. Fax Header Purpose: To print the ...

386 Understanding the Printer Menus Values: DRPD Pattern Purpose: To provide a separate number for faxing with a distinctive ring pattern. Values: Off* Does not attach a cover page to faxes. On Attaches a cover page to faxes.

388 Understanding the Printer Menus Forward Settings Purpose: To set whether to forward incoming faxes to a specified destination. Values: Fax Fwd Number Purpose: To enter the fax number of the destination to which incoming faxes will be forwarded. Prefix Dial Purpose: To select whether to set a pre...

Understanding the Printer Menus 389 To set whether to discard text or images at the bottom of a fax page when the entire page does not fit onto the output paper. Values: ECM Purpose: To set whether to enable the Error Correction Mode (ECM). To use the ECM, the remote machines must also support the E...

390 Understanding the Printer Menus To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications. Values: Fax Transmit Purpose: To set whether to print a transmission report after every fax transmission or only when an error occurs. Values: Fax ...

Understanding the Printer Menus 391 To set whether to print a protocol monitor report, which helps you identify the cause of a communication problem. Values: Country Purpose: To select the country where the printer is used. System Settings Use the System Settings menu to configure to configure a var...

392 Understanding the Printer Menus Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate with minimum warm-up time. Select a value between 5 and 30 minutes for the power saver timer mode if you want a balance between energy consumptio...

Understanding the Printer Menus 395 mm/inch Purpose: To specify the measurement unit displayed after the numeric value on the operator panel. Values: NOTE: The default for mm/inch varies depending on country-specific factory default. Auto Log Print Purpose: To automatically print a job history repor...

396 Understanding the Printer Menus To specify whether to show the alert message when the toner is low. Values: Power on Wizard Purpose: To perform initial setup for the printer. Values: Maintenance Use the Maintenance menu to initialize NVM (non-volatile memory), configure the plain paper quality a...

Understanding the Printer Menus 399 Auto Regi Adjust Purpose: To specify whether to automatically adjust color registration. Values: Adjust ColorRegi Purpose: To automatically adjust color registration. Color registration adjustment need to be made during the initial setup of the printer or when the...

400 Understanding the Printer Menus BTR Refresh Purpose : Specify whether to execute counter measures for curling/separating discharge of the paper. Values: Initialize NVM Purpose: To initialize NVM (non-volatile memory) for system parameters, Address Book data for fax, or Address Book data for e-ma...

Understanding the Printer Menus 403 Secure Receive Purpose: To specify whether to require a password to print incoming faxes, and to set or change the password. When Secure Receive Set is set to Enable , the printer stores incoming faxes and prints them when the correct password is entered on the op...

404 Understanding the Printer Menus Values: Scan to EMail Use the Scan to EMail menu to edit the transmission source. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Edit From Field USB Settings Use the USB Settings menu to change printer settings affecting a USB port. ...

Understanding the Printer Menus 405 Panel Language Purpose: To specify the language to be used on the operator panel. Values: Panel Lock Function This feature prevents unauthorized users from changing settings made by the administrator. However, you can select settings for individual print jobs usin...

406 Understanding the Printer Menus 7 Press the button until Enable is highlighted, and then press the button. NOTE: The factory-default panel password is 0000. NOTE: Be sure to remember the password. The procedure described below allows you to reset the password, but the settings for Address Book a...

Understanding Your Printer Software (Windows Only) 409 21 Understanding Your Printer Software (Windows Only) Use the Drivers and Utilities CD that shipped with your printer to install a combination of software programs, depending on your operating system. Printer Status Window The Printer Status win...

410 Understanding Your Printer Software (Windows Only) b Click Visit Dell printer supplies ordering web site . Dell 1355cn Color MFP - Dell Supplies Management System window appears. c Enter the Service Tag, and then click OK . If you order by phone, call the number that appears in the Order by Phon...

412 Understanding Your Printer Software (Windows Only) Address Book Editor NOTE: You must install the fax driver before reading or editing the Address Book entries. For more information about Address Book Editor, see the Help of Address Book Editor. 1 Read the Device Address Book entries from the pr...

Understanding Your Printer Software (Windows Only) 413 ScanButton Manager The Scan to Application stores the image files in the My Documents folder by default, and then you can open them using the related application. Use ScanButton Manager to change the output destination of the obtained image file...

414 Understanding Your Printer Software (Windows Only) packages that contain custom driver settings. A driver installation package can contain a group of saved printer driver settings and other data for things such as: • Print orientation and Multiple Up (document settings) • Watermarks If you want ...

Understanding Printer Messages 415 22 Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter describes messages, their meanings, and how to clear the messages. NOTI...

416 Understanding Printer Messages Error-Code What you can do 001-360 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 504. 003-340 003-356 005-121 Check and clear the paper path. See "Clearing Paper Jams From the ADF"...

Printing with Web Services on Devices (WSD) 425 23 Printing with Web Services on Devices (WSD) This section provides information for network printing with WSD, the new Windows Vista ® , Windows Server ® 2008, Windows Server 2008 R2, and Windows ® 7 protocol of Microsoft ® . Adding Roles of Print Ser...

426 Printing with Web Services on Devices (WSD) Printer Setup You can install your new printer on the network using the Drivers and Utilities CD that shipped with your printer, or using Microsoft's Windows Add Printer wizard. Installing a Printer Driver Using the Add Printer Wizard 1 Click Start  C...

Specifications 429 24 Specifications Operating System Compatibility Your Dell™ 1355cn/1355cnw Multifunction Color Printer is compatible with Microsoft ® Windows ® XP, Windows XP 64-bit Edition, Windows Server ® 2003, Windows Server 2003 x64 Edition, Windows Server 2008, Windows Server 2008 64-bit Ed...

430 Specifications Dimensions Height: 338 mm (13.31 inches) Width: 410 mm (16.14 inches) Depth: 379 mm (14.92 inches) Weight (only the toner cartridges are included): • 1355cn: 14.8 kg (32.63 lb) • 1355cnw: 14.9 kg (32.85 lb) Memory Page Description Language (PDL)/Emulation, Operating System, and In...

Specifications 431 Multifunction Color Printer complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems. Environment Operation Print Quality Guarantee Storage Altitude NOTE: For more information o...

432 Specifications Copier Specifications Connection type Connection specifications and symbols 1 Ethernet 10 Base-T/100 Base-TX 2 USB USB 2.0 3 Wall Jack Connector 4 Phone Connector Item Description Copy Resolution Optical: 600x600 dots/25.4 mm (1 inch), ADF: 600x300 dots/25.4mm (1 inch)(Same for Co...

Specifications 433 Scanner Specifications Copy Speed Color 12 cpm or more, Black&White 15 cpm or more (When using the document glass to make sequential copies of a document with pages scanned one by one.) Color 2.87 cpm or more, Black&White 10.64 cpm or more (When using the ADF to make seque...

434 Specifications Facsimile Specifications Effective scanning length Document glass: 297 mm (11.69 inches), ADF: 355.6 mm (14 inches) Effective scanning width 215.9 mm (8.5 inches) Scan speed (Text mode) Black&White:641.22 μ sec/line (600 dots/25.4 mm (1 inch)), 1265.19 μ sec/line (1200 dots/25...

Maintaining Your Printer 439 25 Maintaining Your Printer Periodically, your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and mainte...

440 Maintaining Your Printer Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do. • To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21°C (70°F) and the relat...

Maintaining Your Printer 441 • An environment where corrosive gases are present. • An environment with salty air. Replacing Toner Cartridges CAUTION: Before replacing toner cartridges, read and follow the safety instructions in your Product Information Guide . Dell toner cartridges are available onl...

442 Maintaining Your Printer CAUTION: Always pull the cartridge out slowly so you do not spill any toner. 4 Pull the toner cartridge out. Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly.

Maintaining Your Printer 443 NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner cartridge carefully to avoid spillage of the toner. 2 Remove the tape from the toner cartridge. 3 Adjust the toner cartridge to the associated ca...

444 Maintaining Your Printer 4 Close the toner access cover. Cleaning Inside the Printer CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the...

Maintaining Your Printer 445 2 Pinch the cartridge firmly as shown in the illustration. 3 Pull the toner cartridge out.

446 Maintaining Your Printer 4 Pull the other three cartridges out as well. 5 Pull the cleaning rod out. 6 Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out.

Maintaining Your Printer 447 7 Repeat the same procedure for the other three holes. 8 Return the cleaning rod to its original location. 9 Replace the black cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartr...

448 Maintaining Your Printer 10 Replace the other three cartridges as well. 11 Close the toner access cover. Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel. 1 Ensure that the printer is turned ...

Maintaining Your Printer 449 3 Clean the CTD sensor inside the printer with a clean dry cotton swab. 4 Close the rear cover.

450 Maintaining Your Printer Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location. Performing Auto Adjust Auto Adjust allows you to correct the color registration automatically. The Operator P...

Maintaining Your Printer 451 Auto adjust is performed. The Tool Box NOTE: 1 Click Start  All Programs  Dell Printers  Dell 1355 Multifunction Color Printer  Tool Box . NOTE: The Select Printer window is highlighted in this step, when multiple printer drivers are installed on your computer. In th...

452 Maintaining Your Printer The color registration chart is printed. Determining Values On the color registration chart printed, find the straightest lines where the two black lines and the colored line are most closely aligned for each color (Y, M, and C). If you find the straightest line, make a ...

Maintaining Your Printer 453 Entering Values The Tool Box NOTE: Using the Tool Box, enter the values that you found in the color registration chart to make adjustments. 1 Click Start  All Programs  Dell Printers  Dell 1355 Multifunction Color Printer  Tool Box . The Tool Box opens. 2 Click the P...

454 Maintaining Your Printer 3 Select Registration Adjustment from the list at the left side of the page. The registration adjustment page is displayed. 4 Select the value with the straight line, and then click the Apply New Settings button. 5 Click the Start button next to Print Color Regi Chart . ...

456 Maintaining Your Printer Cleaning the ADF Feed Roller Keeping the ADF feed roller clean helps ensure the best possible copies. It is recommended to clean the ADF feed roller at regular intervals. 1 Open the ADF cover. 2 Wipe the ADF feed roller with a dry soft lint-free cloth or paper towel unti...

Clearing Jams 459 26 Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print Media Guidelines" on page 189 for more information. NOTE: Before buying large quantities of any print media, it is recommended that you try a sample fir...

460 Clearing Jams • Ensure that all cables that connect to the printer are correctly attached. • Overtightening the guides may cause jams. Identifying the Location of Paper Jams CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The followi...

Clearing Jams 461 Clearing Paper Jams From the ADF When a document jams while it passes through the Automatic Document Feeder (ADF), remove jams in the following procedure. CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information...

462 Clearing Jams 3 If you find it difficult to pull the document, open the document feeder tray. 4 Remove the jammed document from the document output tray.

Clearing Jams 463 5 Close the document feeder tray. 6 Close the ADF cover, and then load the documents back into the ADF.

Clearing Jams 465 Clearing Paper Jams From the Front of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from t...

466 Clearing Jams 2 Remove any paper jammed from the front of the printer. 3 Replace the PSI in the printer.

Clearing Jams 467 Clearing Paper Jams From the Back of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable fro...

468 Clearing Jams 2 Lift up the fuser release levers. 3 Remove any paper jammed from the back of the printer.

Clearing Jams 469 4 Lower the fuser release levers to their original position. 5 Close the rear cover.

470 Clearing Jams Clearing Paper Jams From the Output Tray CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the gr...

472 Clearing Jams 4 Lift and open the scanner unit. 5 Remove any paper jammed out of the output tray.

Clearing Jams 473 6 Lower and close the scanner unit. 7 Lower the fuser release levers to their original position.

Troubleshooting 477 27 Troubleshooting Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cable is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on. • T...

478 Troubleshooting Printing Problems Menu settings changed from the operator panel have no effect. Settings in the software program, the printer driver, or the printer utilities have precedence over the settings made on the operator panel. Change the menu settings from the printer driver, the print...

480 Troubleshooting Print Quality Problems NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the ...

Troubleshooting 481 Toner smears or print comes off/Stain on back side 3 Verify that the Paper Type setting in the printer driver matches the print media you loaded. 1 On the Paper/Output tab in Printing Preferences of the printer driver, check the Paper Type setting. 2 Load dry (not damp) and corre...

482 Troubleshooting Random spots/Blurred images 3 Adjust the fuser temperature. 1 Launch the Tool Box, and click Adjust Fuser on the Printer Maintenance tab. 2 Adjust the fixing temperature by turning up the value for your printing media. 3 Click Apply New Settings . 4 Click close box to exit Tool B...

Troubleshooting 483 The entire output is blank If this trouble comes out, contact Dell. Streaks appear on the output If this trouble comes out, contact Dell. 3 Clean up the fuser unit. 1 Load one sheet of paper on the MPF, and then print a solid image all over paper. 2 Load the printed sheet with th...

484 Troubleshooting Pitched color dots If this trouble comes out, contact Dell. Vertical blanks Action Yes No 1 Clean inside the printer and performing test print. 1 Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 444. 2 Click Print Test Page in ...

Troubleshooting 485 Ghosting Action Yes No 1 Adjust the transfer bias. 1 Launch the Tool Box, and click Chart Print on the Diagnosis tab. 2 Click the Ghost Configuration Chart button. The ghost configuration chart is printed. 3 Launch the Tool Box, and click BTR Refresh Mode on the Printer Maintenan...

486 Troubleshooting Fog 3 Adjust the fuser temperature. 1 Launch the Tool Box, and click Adjust Fuser on the Printer Maintenance tab. 2 Adjust the fixing temperature by turning up the value for your printing media. 3 Click Apply New Settings . 4 Click close box to exit Tool Box. Is the problem recov...

Troubleshooting 487 Bead-Carry-Out (BCO) Auger mark Action Yes No 1 If the printer is installed in a high altitude location, set the altitude of the location. 1 Launch the Tool Box, and click Adjust Altitude on the Printer Maintenance tab. 2 Select the value close to the altitude of the location whe...

488 Troubleshooting Wrinkled/Stained paper Action Yes No 1 The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge. 1 Check the toner level in the Status tab in the Status Monitor. 2 Replace the toner cartridges as necessary. Is the problem recover...

Troubleshooting 489 The top margins is incorrect 2 Check the crease. Is the crease within 30 mm of the four edges of the envelope? This type of crease is considered normal. Your printer is not at fault. If the envelope is 220 mm or longer (C5 or Envelope#10), go to action 3a. If the envelope is shor...

490 Troubleshooting Color registration is out of alignment Action Yes No 1 Ensure that the margins are set correctly on the application being used. Is the problem recovered? The task is complete. Contact Dell. Action Yes No 1 Execute auto color registration adjustment. 1 Launch the Tool Box, and cli...

Troubleshooting 491 Protrudent / Bumpy paper 3 Print the color registration chart and manually correct the color registration. 1 Click Registration Adjustment on the Printer Maintenance tab. 2 Click the Start button next to Print Color Regi Chart . The color registration chart is printed. 3 Adjust t...

492 Troubleshooting Jam NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" ...

494 Troubleshooting A document jam occurs in the ADF if scanning of multiple-sheet document is cancelled while scanning is in progress. Copy Problem Fax Problems 3b Fan the print media. Is the problem recovered? The task is complete. Contact Dell. Action Yes No 1 Clear the jam. See "Clearing Pap...

496 Troubleshooting Scanning Problems Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top. You may have chosen the wrong paper settings in the user option setting. See "Print Media Guidelines" on page 189. The printer will not send or receiv...

Troubleshooting 499 Scanner Driver/Printer Utility Problems Problem Action Unable to retrieve the Address Book data from the printer on the Address Book Editor. Ensure that your computer and the printer is properly connected with the USB cable. Ensure that the printer’s power is on. Ensure that the ...

500 Troubleshooting Other Problems Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display. You need to know the model of your printer and serial number. See the label located inside the side door of your prin...

Appendix 503 B Appendix Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default co...

504 Appendix support.euro.dell.com (Europe only) • Dell Support e-mail addresses [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) [email protected] (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses apmarketi...

Appendix 505 Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com . 2 Verify yo...

Index 507 Index Numerics 100Base-TX Full-Duplex, 1 67 100Base-TX Half-Duplex , 167 10Base-T Full-Duplex , 167 10Base-T Half-Duplex, 167 A A4, 1 96 A5, 1 96 About printer, 33 AC (All Clear) button, 224, 415 A d d res s Bo o k , 1 25 , 1 31 , 14 7 , 17 9 , 37 4 A d d ress Bo o k Ed i t o r, 4 12 ADF C...

Index 519 Wirele ss S e t t i ngs, 1 61 , 16 8 Wirele s s S e tu p, 3 76 WPA2-PSK AES, 169 WPA-RSK T KIP, 1 69 W S D , 16 3, 1 6 7, 1 73 Y Yellow term inator, 49