Dejavoo Z8 - User Manual

Dejavoo Z8

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Table of Contents:

  • Page 2 – The terminal’s factory default password is; 2 3 4. This password can be customized either
  • Page 3 – V SERIES; The model number printed on the display will begin with a “V”; Z SERIES; The model number printed on the display will begin with a “Z”
  • Page 4 – Dejavoo Keypad Layouts; EY; Green; HAT TO; NON; TOUCHSCREEN; VS; OUCHSCREEN; IMPORTANT NOTE: SCREEN DISPLAY EXAMPLES IN THIS MANUAL MAY DIFFER
  • Page 5 – CREEN; ” Key; Example #2: The merchant is not sure what the “settlement” menu does.; He/she highlihghts the settlement menu option and; Pressing the “; ” key will a; Help
  • Page 6 – AVORITES; “Favorites” Who better to decide what should be at; Step; For Non Touch Screen; : Core Settle Daily Batch; Set your favorite; YES I NO; Favorites Menu; Do you want to add a; Credit I SALE; Enter Amount
  • Page 7 – Step Action; The terminal initiates the selected action.; NON TOUCH SCREEN
  • Page 8 – ANAGING; Input password if prompted,; Delete; Favorites
  • Page 9 – LL
  • Page 10 – EMV; Terminal returns to the idle prompt.; Approved; Sale; Confirm
  • Page 11 – REDIT; Swipe Card; Continued on next page
  • Page 12 – Input the SALE AMOUNT; follow the prompts to enter
  • Page 13 – AVS; ARD; settings in your terminal.
  • Page 14 – ENTER CVC2
  • Page 15 – ETAIL; ERCHANT; Line
  • Page 16 – USTOMER; Host Authorization Code
  • Page 17 – ICKET
  • Page 19 – Multi-Merchant Credit S; ALE; Input the SALE AMOUNT and press OK; XYZ Hair Salon; Select Merchant
  • Page 22 – EBIT; Swipe or Insert Debit Card.; The terminal returns to the idle prompt.; ENTER PIN; DEBIT I SALE
  • Page 24 – ULTI; Input the merchants assigned number or press 0 to list all; Debit I SALE
  • Page 25 – The terminal flashes the host response and prints; Step Action; Cash I SALE
  • Page 26 – ECEIPT
  • Page 27 – ETAIL WITH; Transaction types that allow retail with tip are the following:; Swiped Credit
  • Page 28 – PRESALE
  • Page 29 – Credit With Tip – Swiped (and clerk ID Prompt); If; NOT used; TIP; ENTER CLERK ID; SALE
  • Page 32 – NOT
  • Page 34 – F2 Key; Credit I RETURN; OK I CANCEL; Return
  • Page 37 – process a RETURN to the debit card.; Debit I RETURN
  • Page 39 – Card Number; Credit I RETURN
  • Page 43 – Cash I RETURN
  • Page 44 – the time of the reservation. The merchant processes an AUTH ONLY; Input the Manager Password if Prompted, the default is; Credit I AUTH; Auth
  • Page 45 – code for the requested amount and that amount is held against the
  • Page 46 – The Terminal will process a VOID.; Credit I VOID
  • Page 48 – By; Manager Password; By Transaction #; Void Transaction; 01 Sale
  • Page 49 – Input the Manager Password if Prompted, the default
  • Page 51 – EBT; Swipe EBT Card; The terminal flashes the host response and; EBT FOOD I SALE
  • Page 52 – OOD
  • Page 53 – EBT FOOD I VOUCHER SL; EBT Appr Code
  • Page 55 – OK to; Input the Manager Password if Prompted, the; EBT FOOD I RETURN
  • Page 58 – EBT FOOD I VOUCHER RT
  • Page 59 – Input EBT Serial Number then press OK
  • Page 60 – ASH; EBT Cash I SALE
  • Page 62 – EBT Cash I VOUCHER CSH
  • Page 64 – ALANCE; Use the chart below to process an EBT Balance Inquiry.; Termianl Communicates to host for EBT; EBT Cash I BALANCE; Tap Here To Start
  • Page 67 – Terminal returns to the Settings main menu.; Regular Time; Settings
  • Page 68 – DJUSTING THE; Core Menu
  • Page 69 – Power Theshold; Power Management
  • Page 70 – Keyboard Beep On/Off; Use the steps below to turn the terminal’s keyboard beep on or off.; Use the F2 and F4; Yes l No l Cancel
  • Page 71 – DJUSTING
  • Page 72 – Menu Security
  • Page 73 – ENU; Terminal returns to the Security main menu.
  • Page 74 – DIT; Question
  • Page 75 – Press the Green OK key to confirm your answer.; Note: If this is the first time the password has been; Press the Green OK key to confirm.; SECURE QUESTION
  • Page 76 – ETRIEVE; Use the
  • Page 77 – OMMUNICATION; Print Details; Communications
  • Page 78 – For; Modem; Dial Prefix; Pulse; Dial Type
  • Page 79 – Local Parameters
  • Page 80 – Note: Repeat to configure; Terminal returns to the Ethernet communications menu.; Ethernet Mode; Static Parms
  • Page 81 – Global Daily Settlement; Settle Daily Batch (F; Batch Report Prints and the terminal returns to the Core Menu.; Batch Settings; Settlement
  • Page 82 – OR; He/she selects the option for Automatic NO DIAL.
  • Page 83 – Dial No Dial Off
  • Page 84 – Global Daily Report; Use the down arrow to; Reprort Prints and terminal returns to the Core Menu.; Settlement –
  • Page 85 – UMMARY
  • Page 86 – RAINING; Use the directions below to turn training mode ON or OFF; Enter Training Mode?; Training Mode
  • Page 87 – OYALTY; number during the transaction to identify their loyalty account.; Software download; UTILITY; Points Per Dollar
  • Page 89 – Points to Fee Iteam
  • Page 90 – Free Item
  • Page 93 – AILY; Press OK on DAILY; History Report; Report
  • Page 94 – Press OK on REPORT
  • Page 95 – Report Prints and the terminal returns to the Report Menu.
  • Page 96 – ETAILED; Credit I SALE
  • Page 98 – ISTORY; Summary Repore
  • Page 99 – Press the Green OK key to continue.; Date
  • Page 100 – EPORT; as “Clerk Report” in the terminals Custom Report Menu.
  • Page 101 – Payment Type; Transaction Type; Transaction Type; Sort By; Save as Custom Report?
  • Page 102 – CONTINUED; The terminal displays; Report1; Name Custom Report; Custom Report
  • Page 103 – RINT; printed from the Custom Report menu.
  • Page 104 – USTOM; From the Report Menu; Custom Reports
  • Page 106 – ETTLEMENT; Applications; Host Utility
  • Page 107 – ATCH; Automatically dial to the host for settlement at a specified time.
  • Page 109 – Use the keypad to input how many minutes before; Note: The example to the right shows that the terminal; Use the keypad to input the time period the; e: The terminal will continue to retry the settlement; Terminal Returns to the Host Utility Menu.; OID; batch however he does not have the credit card so he needs to scroll
  • Page 110 – EDC Report; View All; #001 SALE; Seelct Trans
  • Page 111 – Terminal prints VOID receipt and returns to idle prompt.; VOID; MANAGER PASSWORD
  • Page 112 – ALUE; balance however he/she doesn’t have access to a PC to look it up on the
  • Page 113 – EDC
  • Page 115 – Set Batch #; ET
  • Page 116 – Delete History; YES l NO
  • Page 117 – ELETE
  • Page 119 – This Utility is used to delete the stored batch history.
  • Page 121 – RESALE
  • Page 122 – XAMPLE OF
  • Page 123 – The options provided to reprint receipts are as follows:; EPRINT; Reprint Receipt
  • Page 125 – ACCOUNT NUMBER
  • Page 127 – Print Option; Num Reports
  • Page 128 – ECURITY; Transaction Types; RANSACTION
  • Page 129 – Use the up and down; Setup
  • Page 133 – Security
  • Page 134 – cards. You can do so from this menu option.; Ca
  • Page 135 – VISA; Card Types
  • Page 136 – check settings with your merchant services provider.; LERKS
  • Page 138 – ONFIGURE; Personnel options the report prints showing each Clerks Name.
  • Page 139 – Note: find the right letter on the keypad then press that key; ID; Manage Personnel; Name; Add Server
  • Page 140 – NVOICE OR; PO; UMBER
  • Page 141 – NVOICE; Clerks; Trans Prompts
  • Page 145 – ROMPT; merchant services provider.
  • Page 147 – RAUD
  • Page 148 – Reenter Last 4; Fraud Prevention
  • Page 149 – Enter amount
  • Page 150 – NLINE
  • Page 151 – Inline TIPS have been set – The terminal returns to the idle prompt.; Tips; On; Mode; *Off
  • Page 154 – ANGUAGE
  • Page 155 – Press OK to select; French; Select Language
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Dejavoo Systems Instruction Manual V525.15

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Instruction Manual V525.15

Credit & Debit Application

USER MANUAL – ALL TERMINAL PRODUCTS

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About this manual

Brand
Dejavoo
Model
Z8
Document type
User Manual
Language(s)
English
Pages
156
Format
PDF

Summary

Page 2 - The terminal’s factory default password is; 2 3 4. This password can be customized either

Dejavoo Systems Instruction Manual V525.15 2 A BOUT THIS M ANUAL This manual provides basic instructions for user of Dejavoo Systems terminal products. It is suggested that you read through this document to assist you in getting the full value of using the features provided by your Dejavoo Systems p...

Page 3 - V SERIES; The model number printed on the display will begin with a “V”; Z SERIES; The model number printed on the display will begin with a “Z”

Dejavoo Systems Instruction Manual V525.15 3 I DENTIFYING W HICH D EJAVOO P RODUCT Y OU H AVE In this manual you will see instructions and step/action guides for both the Dejvoo V SERIES line of terminal products and Dejavoo Z SERIES terminal products. Use the chart below to identify which of the in...

Page 4 - Dejavoo Keypad Layouts; EY; Green; HAT TO; NON; TOUCHSCREEN; VS; OUCHSCREEN; IMPORTANT NOTE: SCREEN DISPLAY EXAMPLES IN THIS MANUAL MAY DIFFER

Dejavoo Systems Instruction Manual V525.15 4 Dejavoo Keypad Layouts All Dejavoo terminals have a number of keys in common. These keys are the same and perform the same function regardless of the Dejavoo model. Other keys are unique to either one model or a series of models. Common Keys K EY F UNCTIO...

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