Page 2 - Safety Notices
2 Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supplies may cause damage to the device, affect the...
Page 3 - Table of Contents
3 Table of Contents 1 INTRODUCING C62 VOIP PHONE ............................................................................... 7 1.1 T HANK YOU .......................................................................................................................... 7 1.2 B OX C ONTENTS .............
Page 7 - Introducing C62 VoIP Phone; Thank you; Key
7 1 Introducing C62 VoIP Phone 1.1 Thank you Thank you for purchasing the C62 Voice Over Internet Protocol (VoIP) telephone. The C62 is a fully featured telephone that provides voice communication over the data network. This phone has all the features of a traditional telephone and all gives access ...
Page 9 - Icon Introduction; Icon
9 DSS keys Various functions which can be configured in the web interface. See Section 8.3.5. 1.4 Input/Output Ports Port Port name Description Power switch Input: 5V AC, 1A WAN 10/100M Connect it to Network LAN 10/100M Connect it to PC Headset Port type: RJ-9 connector Handset Port type: RJ-9 conne...
Page 10 - LED Introduction; Programmable key LEDs for BLF
10 Call mute Contact DND(Do not Disturb) In hand free mode In handset mode In headset mode SMS Missed call Call forward 1.6 LED Introduction 1.6.1 Programmable key LEDs for BLF LED Status Description Steady green The object is idle. Slow blinking red The object is ringing. Steady red The object is a...
Page 11 - Initial Connection and Setting; Connecting the phone
11 Slow Blinking Green The call is on hold. Slow Blinking Red Registration is unsuccessful. Off The line is not subscribed or idle. 1.6.4 Programmable key LEDs for MWI LED Status Description Blinking Green There are new voice mails. Off There is no new voice mail. 1.6.5 Power Indication LED (Power L...
Page 12 - Network Settings; PPPoE Mode
12 2. Connect the handset to the handset jack using the handset cable in the package. 3. Connect the power supply to the DC port on the back of the phone. Connect the power supply to a standard power outlet. Note that the power supply will not be needed if your network provides Power over Ethernet (...
Page 13 - Static IP Mode
13 7. Input the password (default value is 123). 8. Press ENTER. 9. Scroll down to “2. Network.” 10. Press OK. 11. Press OK to select WAN Settings. 12. Scroll down to “4. PPPoE Settings.” 13. Press OK. 14. Use the keypad to enter the User Name. 15. Press SAVE softkey. 16. Press DOWN ARROW. 17. Use t...
Page 14 - DHCP Mode
14 20. Use the keypad to enter the Gateway Address. 21. Press SAVE softkey. 22. Press DOWN ARROW. 23. Use the keypad to enter the DNS 1 Address. 24. Press SAVE softkey. 25. Press DOWN ARROW. 26. Use the keypad to enter the DNS 2 Address if desired. 27. Press SAVE softkey. 28. Press BACK softkey. 29....
Page 15 - Basic Functions; Making a call; Call Device; Answering a call
15 3 Basic Functions 3.1 Making a call 3.1.1 Call Device Calls can be made using three different devices: 1. Handset - Pick up the handset. The icon will be shown on the LCD screen. 2. Speakerphone - Press the Speaker button. The icon will be shown on the LCD screen. 3. Headset - Press the Headset b...
Page 16 - Call Hold
16 The following call forwarding events can be configured: Off : Call forwarding is deactivated by default. Always : Incoming calls are immediately forwarded. Busy : Incoming calls are immediately forwarded when the phone is busy. No Answer : Incoming calls are forwarded when the phone is not answer...
Page 17 - Call transfer; Blind Transfer; Semi-Attended Transfer; -way conference call; ress OK
17 3.9 Call transfer 3.9.1 Blind Transfer During a conversation, press the XFER key, dial the number to which the call is to be transferred followed by "#" and then hang up. 3.9.2 Attended Transfer During a conversation, press the XFER key, dial the number to which the call is to be transfer...
Page 18 - Advanced Functions; Call pickup; Join call
18 4 Advanced Functions 4.1 Call pickup This allows a third party to answer a call by dialing a code. For example: A calls B, but there is no answer. C can go off hook, dial a code plus B’s number, and pick up the call. The following chart shows how to configure this in the dial peer screen. *1* is ...
Page 19 - Click to dial; Call back; Auto answer; Application; SMS; Voice Mail
19 4.4 Click to dial If User A browses to User B’s phone number or SIP address in the contact page and clicks it, User A’s phone will ring. After he goes off hook, the phone will call User B. Note ： This feature requires that the PBX support click to dial. 4.5 Call back This function will redial the...
Page 20 - Ping; Programmable Key Configuration; Memory Key
20 3. Press Edit 4. Use the navigation keys to enable voicemail. 5. Input the number. Press 2aB softkey if necessary to change the input method. 6. Press Save to save the change. 7. To hear a new voicemail, press the Voicemail softkey. Then press Dial. It may then be necessary to enter a password. 4...
Page 21 - Other Functions; Auto Answer
21 F_MWI – Message Waiting F_DND – Do Not Disturb F_HOLD – Hold F_B_TRANSFER – Blind Transfer F_PBOOK – Phonebook F_REDIAL – Redial F_PICKUP – Call Pickup F_JOIN – Join a call F_AUTOREDIAL – Auto Redial On F_UNAUTOREDIAL – Auto Redial Off F_CFWD – Call Forward F_CALLERS – Cal...
Page 24 - Pre Dial; Basic Setting; Keyboard
24 Example: A call is placed to 6625551212. Password is set to 662 and length is set to 3. Display will show 662***1212. 1. Press Menu ->Features-> Enter->Passwd Dial-> Enter. 2. Use LEFT ARROW or RIGHT ARROW to enable the feature. 3. Use UP ARROW or DOWN ARROW to move to Prefix. 4. Use ...
Page 25 - Ring Settings; Ring Volume; Voice Volume
25 6.3 Ring Settings 6.3.1 Ring Volume 1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Ring Settings->Enter->Ring Volume->Enter. 2. Use LEFT ARROW or RIGHT ARROW to select the desired ring volume from the 9 choices. The phone will ring at the selected volume shortly...
Page 26 - Advanced Settings; General; Basic Settings
26 4. Press Save. 5. Use BACK or EXIT to return to idle screen. 6.6 Greeting Words This feature shows the words displayed in the upper left of the LCD. Default is VOIP PHONE. 1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Greeting Word->Enter. 2. Enter the message using ...
Page 27 - Network
27 7.2.2 Advanced Settings 1. Domain Realm – SIP Domain 2. Dial Without Registered – Enable or disable dialing with no SIP registration 3. Anonymous – Privacy Support. Choose RFC3323, RFC3325 or None 4. DTMF Mode – Choose RFC2833, SIP_Info, In-band, or Auto 5. Use STUN – Enable or disable use of STU...
Page 28 - Factory Reset; Web Configuration; Introduction of configuration; Configuration Methods; Setting via web browser
28 name must be entered. 7.6 Factory Reset Choose Yes to return the phone to factory default settings. 8 Web Configuration 8.1 Introduction of configuration 8.1.1 Configuration Methods There are three methods which can be used to configure this phone: Phone keypad – As discussed in previous sectio...
Page 29 - Configuration via WEB; BASIC
29 After configuring the IP phone, remember to click SAVE under the Maintenance tab. If this is not done, the phone will lose the modifications when it is rebooted. 8.3 Configuration via WEB 8.3.1 BASIC 8.3.1.1 Status
Page 30 - Wizard
30 Field Name Explanation Network Shows the configuration information for WAN and LAN port, including connection mode of WAN port (Static, DHCP, PPPoE), MAC address, IP address of WAN port and LAN port, DHCP server status for LAN port (ENABLED or DISABLED). Accounts Shows the phone numbers and regis...
Page 31 - PPPoE
31 8.3.1.2.1 Static IP If Static IP is selected, this screen will be displayed. Information provided by the ISP should be entered. Click Back to return to the Wizard screen. Click Next to go to Quick SIP Settings 8.3.1.2.2 DHCP After selecting DHCP and clicking NEXT, the Quick SIP Settings screen wi...
Page 32 - Quick SIP Settings
32 8.3.1.2.4 Quick SIP Settings Field Name Explanation Display Name The name shown in caller ID. Server Address SIP server address either IP address or URI. Server Port SIP server port (usually 5060). Authentication User Login name or Authentication ID. Authentication Password SIP password. SIP User...
Page 33 - Call Log; Language; Field name
33 8.3.1.3 Call Log Outgoing call logs can be seen on this page. Field Name Explanation Start Time Start time of the outgoing call Duration Duration of the outgoing call. Dialed Calls Account, protocol, and line of the outgoing call. 8.3.1.4 Language Field name Explanation Language Set the language ...
Page 36 - LAN Config
36 8.3.2.2 LAN Config Field Name Explanation IP Address LAN static IP. Subnet Mask LAN Subnet Mask. DHCP Service Activate DHCP server for LAN port. The phone must be rebooted for the DHCP server setting to take effect. NAT Enable NAT operation Port Mirror Port Mirror can only be activated in bridge ...
Page 39 - Service Port
39 8.3.2.4 Service Port Set the port values for Telnet/HTTP/RTP on this page. Field Name Explanation Web Server Type Specify Web Server Type – HTTP or HTTPS HTTP Port Port for web browser access. Default value is 80. To enhance security, change this from the default. Setting this port to 0 will disa...
Page 40 - DHCP SERVICE
40 8.3.2.5 DHCP SERVICE Field Name Explanation DHCP Client Table IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show its IP and MAC address. Leased Table Name Name of the lease table. Start IP Address Beginning IP address of the lease table. End IP Address E...
Page 42 - VOIP
42 Daylight Saving Time Settings Enable Enable daylight saving time. Offset(minutes) DST offset. Default is 60 minutes. Month Start and end month for DST Week Start and end week for DST Day Start and end day for DST Hour Start and end hour for DST Minute Start and end minute for DST Manual Time Sett...
Page 47 - IAX2
47 Registration Failure Retry Time Registration failure retry time – If registration fails, the phone will attempt to register again after registration failure retry time. This will affect all lines 8.3.3.2 IAX2 Field Name Explanation Status Shows registration status. Will show “Registered” if regis...
Page 48 - STUN Config
48 non- numeric, this number can be used to replace the echo test text. This allows dialing a number to perform an echo voice test. This function is provided to test whether communication through the server. Echo Test Text Echo test text Refresh Time Expiration time of IAX2 server registration. Allo...
Page 49 - DIAL PEER
49 Field Name Explanation STUN NAT Transversal Shows whether or not STUN NAT Transversal was successful. Server Address STUN Server IP address Server Port STUN Server Port – Default is 3478. Binding Period STUN blinding period – STUN packets are sent at this interval to keep the NAT mapping active. ...
Page 51 - Dial Peer Examples
51 Dial Peer Examples Web Interface Explanation Example Set phone number, Destination, Alias and Delete Length. Phone number is XXXT; Destination is 255.255.255.255 (0.0.0.2) and Alias is del. Any phone number that begins with XXX will be sent via SIP2 after the first several digits are deleted depe...
Page 54 - FEATURE
54 8.3.4.2 FEATURE This page configures various features such as Hotline, Call Transfer, Call Waiting, etc. Field Name Explanation Do Not Disturb If enabled, the phone will reject incoming calls. The callers receive busy tone. Outgoing calls may be made. Enable Call Transfer If enabled, Call Transfe...
Page 57 - DIAL PLAN
57 8.3.4.3 DIAL PLAN This phone supports 7 dialing modes: 1. End with “#”– Dial the desired number, and press # to send it to the server. 2. Fixed Length – The number will be sent to the server after the specified number of digits are dialed. 3. Time Out – Number will be sent to the server after the...
Page 59 - CONTACT
59 8.3.4.4 CONTACT Enter the name, phone number and ring type for each contact here. Field Name Explanation Phonebook Tables Group Dropdown box to select group Name Contact name
Page 61 - REMOTE CONTACT; WEB DIAL
61 8.3.4.5 REMOTE CONTACT Allows access to remote contact lists either via XML or LDAP. TFTP example: Set the Phonebook Name as cortelco - Server URL is tftp://192.168.1.3/admin/phonebook/index.xml. LDAP example: Server URL is ldap://192.168.1.3/dc=winline,dc=com. Remote Phonebook Setting Phonebook ...
Page 64 - Softkeys
64 8.3.5.2 Softkeys Configure the functions performed by the softkeys under the LCD in various phone operating modes.
Page 65 - EXT Keys; Maintenance
65 8.3.5.3 EXT Keys These are the keys on the C10 Expansion Module. Up to 5 modules may be connected to one phone. The phone can power one module. Additional modules will require a separate power supply. See the C10 documentation for installation instructions. The keys have the same capabilities as ...
Page 68 - Syslog
68 PnP Port PnP Server Port PnP Transport PnP Transfer protocol – UDP or TCP PnP Interval Interval time for querying PnP server. Default is 1 hour. Phone Flash Settings Server Address Set FTP/TFTP/HTTP server IP address for auto update. The address can be an IP address or Domain name with subdirecto...
Page 69 - Syslog Configuration
69 Level Name Description 0 Emergency System is unusable. This is the highest debug info level. 1 Alert Action must be taken immediately. 2 Critical Critical conditions. System is probably working incorrectly. 3 Error Error conditions. System may not work correctly. 4 Warning Warning conditions. Sys...
Page 70 - Config Setting
70 8.3.6.3 Config Setting Config Setting Field Name Explanation Save Configuration Save the current phone configuration. Clicking this saves all configuration changes and makes them effective immediately. Backup Configuration Save the phone configuration to a txt or xml file. Please note to Right cl...
Page 71 - Server Address
71 8.3.6.4 Update This page allows uploading configuration files to the phone. Update Field Name Explanation Web Update Web Update Browse to the config file, and press Update to load it to the phone. Various types of files can be loaded here including firmware, ring tones, local phonebook and config...
Page 73 - Access; Access Configuration
73 8.3.6.5 Access User accounts can be added or deleted from this page. The authority of accounts can also be changed. Access Configuration Field Name Explanation LCD Menu Password Settings Menu Password Sets the password for entering the setup menu from the phone keypad. The password must be only d...
Page 74 - Reboot; Security
74 8.3.6.6 Reboot Some configuration modifications require a reboot to become effective. Clicking the Reboot button will cause the phone to reboot immediately. Note : Be sure to save the configuration before rebooting. 8.3.7 Security 8.3.7.1 WEB FILTER WEB Filter The Web filter is used to limit acce...
Page 75 - Firewall; Firewall Configuration
75 8.3.7.2 Firewall Firewall Configuration Firewall rules can be used to prevent unauthorized Internet users from accessing private networks connected to this phone (input rule), or prevent unauthorized devices connected to this phone from accessing the Internet (output rule). Each rule type support...
Page 78 - VPN
78 Network Address Translation (NAT) Table Shows the NAT TCP and UDP mapping tables NAT Table Option Transfer Type Select the TCP or UDP protocol. Inside IP Set the local IP address of device. Inside Port Set the LAN (inside) port for NAT mapping Outside Port Set the WAN (outside) port for NAT mappi...
Page 80 - Appendix; Specification; Hardware; Item; Port; Voice Features
Version 1.0 August 14, 2013 9 Appendix 9.1 Specification 9.1.1 Hardware Item Specification Power Adapter Input: 100-240V Output: 5V 1A Port WAN 10/100Base- T RJ-45 1 PORT LAN 10/100Base- T RJ-45 1 PORT EXT RJ45 1 PORT Headset RJ9 1 PORT Power Consumption Idle: 2.5W Active: 2.8W LCD Size 128x64 53.5 ...
Page 82 - Network Features
- 82 - Phonebook 500 records Incoming Calls Outgoing Calls Missed Calls Max of 300 Records Each Supports vCard/XML/CSV Support IAX2 4 Programmable Line/DSS keys 8 DSS keys Programmable Soft Keys Programmable Function Keys Code synchronization IP PBX IMS Supports Click t...
Page 83 - Maintenance and management
- 83 - Wan Port Supports Main DNS and Secondary DNS Supports DNS via DHCP or Static DNS Supports DHCP client on WAN Supports DHCP server on LAN QoS with DiffServ Network Tools in Telnet Server Ping Trace Route Telnet Client 9.1.4 Maintenance and management Firmware Upgrade POST...
Page 84 - Digit-character map table; Keypad
- 84 - 9.2 Digit-character map table Keypad Character Keypad Character 1 @ 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i */. 5 J K L j k l 0 6 M N O m n o #/=
