Page 2 - Notice
Notice © 2000 Compaq Computer Corporation COMPAQ, the Compaq logo, Compaq Insight Manager, and SmartStart Registered in U.S. Patent andTrademark Office. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial err...
Page 3 - Contents; About This Guide; Chapter 1; Before You Begin; Chapter 2; Illustrated Parts List; Chapter 3; Removal and Replacement Procedures
Contents About This Guide Symbols in Text .......................................................................................................... vCompaq Technician Notes ......................................................................................... viWhere to Go for Additional Help .....
Page 4 - Chapter 4; Troubleshooting; Chapter 5; Specifications; Index
iv Compaq UPS R3000 XR Maintenance and Service Guide Removal and Replacement Procedures continued Replacing the UPS Battery Pack ..............................................................................3-8 Disposing of Used Batteries ................................................................
Page 5 - Symbols in Text
About This Guide This Maintenance and Service Guide is a troubleshooting guide that can be used for referencewhen servicing Compaq R3000 XR series of Uninterruptible Power Systems (UPSs). WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels, only authorize...
Page 6 - Compaq Technician Notes; Where to Go for Additional Help
vi Compaq UPS R3000 XR Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow onlysubassembly/module level repair. Because of the complexity ...
Page 7 - Telephone Numbers
About This Guide vii Telephone Numbers For the name of your nearest Compaq Authorized Reseller: ■ In the United States, call 1-800-345-1518 ■ In Canada, call 1-800-263-5868 For Compaq technical support: ■ In the United States and Canada, call 1-800-386-2172 ■ For Compaq technical support phone numbe...
Page 8 - Chapter; Safety and Product Information; Symbols on Equipment
Chapter 1 Before You Begin Safety and Product Information WARNING: The Compaq Uninterruptible Power System (UPS) R3000 XR contains hazardous voltage levels and energy circuits. There is a risk of personal injury fromelectrical shock and hazardous energy levels. Persons performing installation or ser...
Page 9 - Technician Notes; Rack; Weight
1-2 Compaq UPS R3000 XR Maintenance and Service Guide Technician Notes WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels: Only authorized technicians trained by Compaq should attempt to repair this equipment. The installation of options and routine main...
Page 10 - Communication Ports
Before You Begin 1-3 Communication Ports CAUTION: To reduce the risk of damage to the equipment, only use the DE9 UPS/Computer Interface cable supplied by Compaq (part number 201092-00X ) to connect the communications port to the host computer. Do not use standard RS-232 cables. This UPS/Computer In...
Page 11 - Please refer to Maintenance Section; Pb
1-4 Compaq UPS R3000 XR Maintenance and Service Guide THIS PRODUCT CONTAINSA NONSPILLABLE BATTERY Next Recharge Date: Please refer to Maintenance Section of Owner's Manual enclosed inside 14-DEC-01 Figure 1-1. Checking the battery recharge date label IMPORTANT: Do not use the batteries if the rechar...
Page 13 - Exploded View
2-2 Compaq UPS R3000 XR Maintenance and Service Guide Exploded View 1 4 2 6 5 3 Figure 2-1. Exploded view, Compaq UPS R3000 XR
Page 14 - UPS Spares Parts List
Illustrated Parts List 2-3 Table 2-1 UPS Spares Parts List Ref Description Spares Part # 1 UPS Chassis ** 2 Front Bezel 204507-001 3 Electronics Module (low voltage) Electronics Module (high voltage) 204506-001 216097-001* 4 UPS Battery Pack 204503-001 5 Battery Bracket ** 6 X-Slot Serial Board 2045...
Page 16 - Extended Runtime Module Spares Parts List
Illustrated Parts List 2-5 Table 2-2 Extended Runtime Module Spares Parts List Ref Description Spares Part # r Battery Packs 204503-001 t Battery Brackets ** y Front Bezel 204511-001 u Chassis for Extended Runtime Module ** i Extended Runtime Module 204510-001* o Front and Rear Mounting Brackets 204...
Page 17 - Replaceable Parts
Chapter 3 Removal and Replacement Procedures This chapter provides guidance for removing and replacing spare parts in the Compaq UPSR3000 XR. Before You Begin WARNING: The Compaq UPS R3000 XR is a high-energy product. There is a risk of personal injury from electrical shock and hazardous energy leve...
Page 18 - Tools Required; Identifying Components; Front Panel; Front Panel Component Identification
3-2 Compaq UPS R3000 XR Maintenance and Service Guide Tools Required To service a UPS R3000 XR, you need one or more of the following: ■ #2 Phillips screwdriver ■ ¼-inch driver ■ Compaq Power Management Utility (from the Compaq SmartStart TM and Support Software CD) ■ Voltmeter to verify the nominal...
Page 19 - Front Panel Controls and LED Display
Removal and Replacement Procedures 3-3 Front Panel Controls and LED Display The UPS front panel contains four control buttons and ten LEDs that create the interface forsetup, configuration, load control, and status monitoring. 11 1 2 3 15 14 13 4 5 12 6 7 9 10 8 Figure 3-2. Front panel controls and ...
Page 20 - Rear Panel Components
3-4 Compaq UPS R3000 XR Maintenance and Service Guide Table 3-2Front Panel Controls and LED Display continued Item Name Function 8 51% to 75% load Indicates that the UPS is approximately 51% to 75% of the maximumpower available when green 9 26% to 50% load Indicates that the UPS is approximately 26%...
Page 22 - Modes of Operation; Standby Mode
3-6 Compaq UPS R3000 XR Maintenance and Service Guide Modes of Operation The UPS has four modes of operation: Standby, Operate, Configure, and Auto-Bypass. Standby Mode Place the UPS in Standby mode by pressing the STANDBY button on the front panel. DuringStandby mode: ■ No power is available at the...
Page 23 - Powering Down the UPS; Emergency Shutdown
Removal and Replacement Procedures 3-7 Powering Down the UPS To completely remove power from the UPS: 1. Power down all equipment being supported by the UPS (attached loads). 2. Place the UPS in Standby mode by pressing the STANDBY button on the front panel. 3. Disconnect the UPS from utility power....
Page 24 - Replacing the UPS Battery Pack
3-8 Compaq UPS R3000 XR Maintenance and Service Guide Replacing the UPS Battery Pack When the Bad Battery/Low Battery LED 1 turns red, the battery pack will need to be replaced within 30 to 60 days. 100% 25% 1 1 Figure 3-5. Bad Battery/Low Battery LED Verify that battery replacement is required by i...
Page 26 - Disposing of Used Batteries
3-10 Compaq UPS R3000 XR Maintenance and Service Guide 4. Pull out the battery pack. Set aside the used battery pack for proper disposal. See“Disposing of Used Batteries,” in this chapter. Figure 3-8. Removing the battery pack WARNING: The UPS R3000 XR battery pack weighs 42 lb (19 kg). Prepare the ...
Page 27 - Replacing the Electronics Module
Removal and Replacement Procedures 3-11 Replacing the Electronics Module NOTE: The electronics module can be replaced (hot-swapped) without powering off the UPS. To replace the electronics module with the UPS power off, follow the procedure in “Powering Down the UPS,” in thischapter. CAUTION: To avo...
Page 30 - Replacing an Option or Communication Board
3-14 Compaq UPS R3000 XR Maintenance and Service Guide Replacing an Option or Communication Board NOTE: The option or communication board can be replaced (hot-swapped) without powering off the UPS. To replace the option or communication board with the UPS power off, follow the procedure in “Powering...
Page 32 - Replacing the UPS Unit
3-16 Compaq UPS R3000 XR Maintenance and Service Guide Replacing the UPS Unit To replace the UPS: 1. Power down the UPS. Follow the procedure in “Powering Down the UPS,” in this chapter. 2. Turn all battery circuit breakers on the ERMs (one circuit breaker each) to the Offposition. Figure 3-15. Swit...
Page 33 - Extended Runtime Modules; Replacing ERM Battery Packs
Removal and Replacement Procedures 3-17 6. Remove the UPS front bezel. 7. Remove the screws that secure the UPS to the front of the rack. 8. Remove the UPS from the rack. 9. To replace the UPS, place the new unit in the rack and reverse steps 1 through 7. Extended Runtime Modules Extended Runtime Mo...
Page 36 - Replacing an ERM
3-20 Compaq UPS R3000 XR Maintenance and Service Guide Replacing an ERM To replace an ERM: 1. Turn all battery circuit breakers on all attached ERMs (one circuit breaker each) to the Offposition. 2. Unplug the ERM from the back of the UPS. Figure 3-21. Unplugging the Extended Runtime Module 4. Remov...
Page 37 - Troubleshooting During Start
Chapter 4 Troubleshooting This chapter provides information on the following topics: ■ Troubleshooting problems that occur during UPS start ■ Troubleshooting problems that occur after UPS start Troubleshooting During Start If problems occur when starting the Compaq UPS R3000 XR models, select the ap...
Page 38 - Troubleshooting After Start
4-2 Compaq UPS R3000 XR Maintenance and Service Guide Table 4-1Troubleshooting Guide (UPS Start) continued Symptom Possible Cause Suggested Action Bad Battery/Low Battery LED isflashing red Battery voltage is low because theUPS has been out-of-service for along period. Allow the UPS to charge thebat...
Page 41 - Physical Specifications; Physical Characteristics
Chapter 5 Specifications This chapter provides specifications that apply to all Compaq UPS R3000 XR models: ! Physical specifications ! Input specifications ! Output specifications ! Overcurrent protection ! Battery specifications ! Battery runtime ! Environmental specifications Physical Specificati...
Page 42 - Input Specifications
5-2 Compaq UPS R3000 XR Maintenance and Service Guide Input Specifications Table 5-2 Input Specifications UPS Model Utility Voltage Frequency (Hz) Default Settings Nominal Voltage (VAC) Available Settings Utility Voltage (VAC) Power Cord Supplied R3000 XR-NA 50/60 120 100, 110, 120, 127 Non-detachab...
Page 43 - Output Specifications
Specifications 5-3 Output Specifications Table 5-3 Output Specifications UPS Model Effective VA Nominal Power Rating (W) Load Segment # Output Receptacles R3000 XR-NA 2880 2700 1 2 x 5-15R 1 x L5-30R 2 2 x 5-15R 3 2 x 5-15R R3000j XR-JPN 2400 2250 1 2 x 5-15R 1 x L5-30R 2 2 x 5-15R 3 2 x 5-15R R3000...
Page 45 - Overcurrent Protection; Overcurrent Protection Per Model; Battery Specifications; Battery Runtime; Estimated Battery Runtime
Specifications 5-5 Overcurrent Protection Table 5-5 Overcurrent Protection Per Model UPS Model Input Protection R3000 XR-NA Circuit protector for each load segment R3000j XR-JPN Circuit protector for each load segment R3000h XR-NA Circuit protector for each load segment R3000h XR-JPN Circuit protect...
Page 46 - Environmental Specifications
5-6 Compaq UPS R3000 XR Maintenance and Service Guide Environmental Specifications Table 5-8 Environmental Specifications Feature Specification Operating temperature 10 o C to 40 o C (50 o F to 104 o F) UL-tested at 25 o C (77 o F) Relative humidity 0% to 95%; non-condensing Operating altitude Up to...
