Compaq S0000 Series - Manual

2 user’s guide safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings WARNING: Install the PC near an AC outlet. The AC power cord is your PC’s main...

setting up your pc 3 putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity. Re...

4 user’s guide 5 Connect the modem cable to the telephone line wall jack and to the modem (select models only) on the back of the PC. Refer to “connecting the modem“ on page 7 for details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions and complete the ...

setting up your pc 5 computer safety warning WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To ...

setting up your pc 7 pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. IN IN G H K L A B C EF D connecting the modem The modem is used for connecting to an ISP that provides tele...

setting up your pc 9 To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable ( D ) into the modem connector ( A ) on the back of the PC ( C ). This connector may be labeled with either Line or a modem connector symbol. 2 Plug the other end of the cable ...

10 user’s guide To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector ( A ) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Eth...

setting up your pc 11 4 Click an option to select your language (if applicable for your model). Click OK and then confirm your selection by clicking Yes . Wait until the PC makes preparations. (It may take up to 30 minutes to set up the language on the PC.) 5 Set up Microsoft ® Windows ® by followin...

12 user’s guide standby mode When the PC is in standby mode, it goes into a low-power state and the monitor is blank as if it is turned off. The advantages of using standby mode include: • You save time and electricity without having to wait for the PC to go through the normal startup routine when y...

setting up your pc 13 hibernation mode When the PC is in hibernation mode, it saves everything that is in PC memory to the hard disk drive, turns off the monitor and the hard disk drive, and then turns itself off. When you turn on the PC again, your programs, folders, and documents are restored to t...

14 user’s guide 7 Click the Power Schemes tab to set the timers for standby and hibernation. In the Power Schemes box, select a power scheme from the drop-down list. Choose the settings: • To turn on automatic standby for the PC, click the time to elapse before standby (such as After 20 mins ) in th...

learning the basics 15 NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mouse” on page 19 or see “using the keyboard” on page 21. beginning to use your software The operation of your PC is controlled by two kinds of software: • The Microsoft W...

16 user’s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select models only) View onscreen Help information about your PC. Easy Internet Sign-up Set up a new or an existing Internet account. Recovery Start ...

learning the basics 17 using compaq organize software Compaq Organize software is a desktop tool you use to organize both your PC shortcuts and your favorite Internet destination links. You use it to organize the important things you do on the PC and the Internet, and to arrange it the way you want....

18 user’s guide using the all programs menu To find the software programs on your PC: 1 Choose Start . 2 Choose All Programs . organizing your all programs list You see folders organized according to task (select models only) when you: 1 Click Start . 2 Choose All Programs . A folder contains a list...

learning the basics 19 using pc help & tools The PC Help & Tools folder (select models only) in the All Programs menu contains special utilities for PC owners. This folder also contains any onscreen guides included with your PC. To see the items in the PC Help & Tools folder: 1 Click Sta...

20 user’s guide Double-click means to press the left button on the mouse two times in a row. To double-click, you click the button (press it and then release it), and then quickly click it again. A C B NOTE: Your mouse may look different from the one shown here. You can switch the function of the le...

learning the basics 21 NOTE: Panning only works if the window’s horizontal scroll bar is active. Panning does not work with some software programs. switching mouse button functions To switch the functions of the right and left mouse buttons: 1 Click the Start button. 2 Click Control Panel . 3 Click ...

22 user’s guide internet keyboard 1 l l This keyboard enables you to: • Adjust speaker volume. • Connect to the Internet (if you have an established Internet account). • Search for information on the Internet. • Place the PC into standby to save power. • Start, pause, and stop playing a CD or DVD, s...

learning the basics 23 standard keyboard A B C This keyboard enables you to: • Adjust speaker volume. • Place the PC into standby to save power. wireless keyboard set A wireless keyboard ( B ) uses a receiver/transmitter unit ( A ), instead of a connector cable, to communicate with your PC. The wire...

24 user’s guide standard keyboard features alphanumeric keys l l The alphanumeric keys are the main keys found on a standard typewriter. function keys l l The function keys, located above the main keys, are labeled F1 through F12. • Pressing F1 displays a Help window for the software program being u...

learning the basics 25 arrow keys l l The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web page, in a document, or in a game. numeric keys l l Press the Num Lock key to lock and unlock the numeric key functi...

26 user’s guide keyboard indicators Each keyboard indicator is a light labeled with the name or icon for its status: Icon Name Description Num Lock Numeric keys are locked as numbers keys and arithmetic functions. Caps Lock Alphanumeric keys are locked to uppercase. Scroll Lock Scroll function is lo...

28 user’s guide H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail Goes to popular Web sites. Can be reconfigured to open any site or software program. T See figure following table Media Controls (CD/DVD/MP3) Operates CD or DVD player. V Volume control (Volume knob or Volume Up and Vol...

30 user’s guide customizing the buttons You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: 1 Click Start on the taskbar. 2 Choose Control Panel . 3 Click Printers and Other Hardware , if it is p...

learning the basics 31 using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers . In many cases your PC automatically finds the necessary printer driver. I...

using the internet 33 This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages. Hardware and...

using the internet 35 setting up your internet account 1 Set up your modem or other Internet connection. • If you will be using a modem to connect to the Internet, please refer to the quick setup poster, and to “connecting the modem” on page 7 for instructions. • If you will be using a network, high...

using the internet 37 using a browser A Web browser program searches for, finds, and displays Web site information. How you explore the Internet depends on whether you are using an ISP that provides the browser or an ISP that allows you to use any browser. Once you are connected to the Internet, you...

38 user’s guide restricting internet content The Internet provides you with a wide variety of information, but some information may not be suitable for every viewer. With Content Advisor (a feature of Windows XP), you can: • Control Internet access. • Set up a password. • Set up a list of Web sites ...

using the internet 39 sending and receiving e-mail E-mail (electronic mail) allows you to send and receive letters, pictures, postcards, and even music and video clips. Your PC comes with an e-mail program from Microsoft called Outlook Express (select models only). You may also use e-mail programs f...

40 user’s guide 6 Click the Send button on the toolbar when you are finished. 7 If necessary, click the Send/Recv tool on the toolbar to send any messages stored in the Outbox. NOTE: When you compose a message without being connected to the Internet, the message is stored in the Outbox until the nex...

getting help 41 help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: 1 Pr...

42 user’s guide using compaq connections Compaq Connections (select models only) is an Internet-based service provided by Compaq to bring you important information about your PC: • Product notices • System updates • Tips • Special offers for your PC Messages arrive while you’re connected to the Inte...

getting help 43 re-enabling messages When you re-enable the Compaq Connections Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. To turn on the service: Double-click the Re-enable Compaq Connections icon on the desktop. Or 1 Clic...

44 user’s guide online guides You can find online guides and information for your PC. To view online manuals for your PC: 1 Type the Support Web address from your Warranty & Support Guide into your browser address box, and press the Enter key on your keyboard. 2 In the search box, type your prod...

working with sound, pictures, and video 45 using speakers Speakers are included with the monitor (select models only), or are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. NOTE: Speakers may be passive (no power button and no power cord) or active ...

46 user’s guide adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The volume knob or buttons on the keyboard (select models only). • The volume knob on the speakers (select models only). NOTE: If you do not see this Volume icon...

working with sound, pictures, and video 47 Connect speaker plugs for: 2 Speaker Mode 4/4.1 Speaker Mode 6/5.1 Speaker Mode To PC connector Connector icon Front speakers Front speakers Front speakers Audio Out (lime-green) OUT Not used for speakers Rear speakers Rear speakers Audio In (blue) IN Not u...

48 user’s guide 3 Click the Audio tab. 4 Click the option for the number of speakers to match your multi-channel speaker system, and then click Apply . NOTE: To test the speakers (multi-channel speakers only), click the Test button. The WinDVD control panel shows the speaker number being used. Click...

working with sound, pictures, and video 49 7 Place a check in the Alternate Microphone check box. (This box may be labeled Mic2 Select or 1 Mic Boost .) 8 Click Close . 9 Click X ( Close ) on the upper-right corner of the Recording Control window. adjusting microphone volume If you need to adjust th...

50 user’s guide working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly to the PC or through a docking station. Digital picture files you copy or download from the device appear in the My Pictures folder. You can copy digital p...

working with sound, pictures, and video 51 using the 7-in-1 memory card reader NOTE: CompactFlash and Microdrive are keyed and cannot be inserted incorrectly. Insert the receptacle edge (holes) of this media into the slot. 1 Insert the media into the card slot until it stops. The in-use light ( A ) ...

52 user’s guide using your cd, dvd, and diskette drives your drive options Your PC has one or more of the following drives: Drive What it does CD-ROM Reads audio and data CD discs. CD-RW or “cd writer” Reads and records (burns) audio and data CD discs. DVD-ROM Reads audio and data CD and DVD discs. ...

working with sound, pictures, and video 53 inserting and removing cds and dvds CAUTION: Use only standard shaped discs in your drives. Using non-standard discs, such as heart-shaped discs or business card discs, may damage your drive. To insert a CD or DVD: 1 With your PC turned on, press the Eject ...

54 user’s guide 4 Close the disc tray by: • Gently pushing the tray into the PC. Or • Clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Or • Pressing the media control open/close button or Eject button on...

working with sound, pictures, and video 55 using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs. If your PC does not already have a diskette drive, you cannot add one to the PC chassis as an internal drive. Instead, purchase an external USB diskette drive or...

56 user’s guide If you are connected to the Internet when playing a music CD, MusicMatch Jukebox searches a CD database on the Internet, displays the song titles in the Playlist area, and then begins playing the CD. The next time you play this CD, you don’t need to be connected to the Internet — Mus...

working with sound, pictures, and video 59 • To resize the video window when it is not full screen, place the mouse pointer on a window corner and drag the border. Or Click the Full Screen button in the upper-right corner of the WinDVD control panel. • For information on the InterVideo WinDVD softwa...

60 user’s guide getting started with recordnow! NOTE: The CD-RW or DVD Writer drive is available on select models only. 1 Click Start on the taskbar. 2 Choose All Programs . 3 Choose CD(DVD) Recorder . 4 Click RecordNow! , and then click RecordNow! again. NOTE: Previously recorded files on CD-RW dis...

working with sound, pictures, and video 61 creating a data cd Use RecordNow! to copy a data disc or to copy personal data files from your hard disk drive. Insert a blank or an appendable disc to copy to. To create a data CD: 1 Open RecordNow!, and if necessary erase all files from the disc; see “get...

working with sound, pictures, and video 63 using a tv as a monitor Your PC may have TV-out (select models only) capability, which means you can connect it to a television to view the computer image on a TV screen. With the TV-out feature, you can view the computer image, watch DVD movies (if you hav...

working with sound, pictures, and video 65 viewing the pc image on your tv screen NOTE: The type of video card on your PC determines how the PC selects the TV-out option. Some options and menus in this procedure may be different for your PC. 1 Make sure the video and audio cables are connected befor...

66 user’s guide disabling the tv option When you want to disconnect the TV from your PC, you may need to disable the TV option to return your PC display to its original resolution. 1 Right-click an empty area of the screen, and chose Properties . 2 Click the Settings tab. 3 Click the Advanced button...

taking care of your pc 67 protecting your pc from power surges Power surges, for example voltage spikes, power outages, or brownouts may cause software problems. Symptoms of voltage spikes include a flickering video display, unexpected PC startups, and the PC not responding to your commands. A volta...

68 user’s guide The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. You should take the following precautions...

taking care of your pc 69 viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel . 3 Click Performance and Maintenance , if it is present. 4 Double-click Administrative Tools . 5 Double-click Computer Management . The Computer Management window opens. 6 Do...

70 user’s guide removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder. Delete a desk...

troubleshooting 71 For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support . To find help...

troubleshooting 72 audio Symptom Problem Solution Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Or 1 Click Start , and then click Control Panel . 2 Click Sounds, Speech, and Audio Devices , if it is present, and then double-click Sounds and Audio Dev...

troubleshooting 73 cd-rom, cd-rw, dvd-rom, or dvd writer drive ( continued ) Symptom Problem Solution Recording audio CDs is difficult or impossible. Wrong disc type or poor quality disc is being used. Verify that you are using the correct disc type (media) for the drive. Try a different brand of di...

troubleshooting 75 hard disk drive Symptom Problem Solution PC seems to be locked up and not responding. Program in use has stopped responding to commands. Use the Windows Task Manager to close any programs not responding or to Restart the PC: 1 Press the Ctrl , Alt , and Del keys on the keyboard at...

76 user’s guide hardware installation ( continued ) Symptom Problem Solution New or existing device does not work after installing a new device. A hardware device conflict exists. To resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver. 1 Click Star...

troubleshooting 77 internet access ( continued ) Symptom Problem Solution Cannot automatically start Internet programs. You must log in to your ISP before some programs will start. Log in to your ISP, and start the desired program. Internet takes too long to download Web sites. Modem is not set up p...

78 user’s guide keyboard and mouse ( continued ) Symptom Problem Solution Mouse connector is not properly plugged into the back of the PC. Turn off your PC using the keyboard: 1 Press the Ctrl and Esc keys on the keyboard at the same time to display the Start menu. 2 Use the up or down arrow key to ...

troubleshooting 79 power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connecting the PC to the external power source are plugged in properly. Monitor is not connected or is not on. Connect the monitor to the PC, plug it in, and turn it on. Lin...

84 user’s guide creating recovery cds/dvds 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. 2 You recover the operating system and programs directly from your hard drive, where a copy was placed for...

using application recovery and system recovery 85 using recovery cd-dvd creator Make recovery CDs or DVDs for your PC by using the Compaq Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is m...

86 user’s guide using the recovery tools cd Your PC allows you to create (burn) a Recovery Tools CD. After you make the Compaq Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery Tools CD. • Start the System Recovery program from the recovery partition. • Re...

using application recovery and system recovery 87 to start system restore: 1 Close all open programs. 2 Click the Start button. 3 Choose All Programs . 4 Choose Accessories . 5 Choose System Tools . 6 Click System Restore . Follow the onscreen instructions. application recovery NOTE: Not all models ...

88 user’s guide system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the Compaq System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the a...

using application recovery and system recovery 89 starting system recovery if the pc is not responding 1 Turn off the PC. If necessary, press and hold the On button until the PC turns off. 2 Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. 3 Press the On...

upgrading and servicing the pc 91 This chapter describes procedures for accessing the internal parts of the PC and installing components. NOTE: The procedures for the S0000 and 8000 series models are the same except where noted. IN 8000 series model and S0000 series model preparing the pc Before you...

94 user’s guide • To remove the front bezel from the 8000 series, push up on the two release tabs (1) , and then rotate the front bezel away from the chassis to release it (2) . removing the front bezel from the 8000 series removing or upgrading a drive Depending on your PC configuration, you may ha...

upgrading and servicing the pc 95 locating drive positions drive positions on the S0000/8000 series (S0000 shown) removing a drive 1 Locate the drive you want to remove. 2 Complete the procedure described in “preparing the pc“ on page 91. 3 Disconnect the power cable (1) and data cable (2) from the ...

upgrading and servicing the pc 99 7 For the S0000 series 7-In-1 memory card reader, remove the reader from the drive bay adapter if the adapter is not included with your replacement reader. Remove the two screws (left and right sides) that secure the reader to the adapter. Lift the reader out of the...

upgrading and servicing the pc 101 reconnecting the hard disk drive cables reconnecting the optical drive cables NOTE: An optical drive for the 8000 series may include a sound cable. Connect this cable also. 4 Complete the procedure described in “reassembling the pc“ on page 107. 5 Turn on the PC. r...

102 user’s guide 3 Return to “replacing or adding a drive“ on page 99, and begin with step 1. 2 2 1 3 2 4 replacing the diskette drive adapter on the 8000 series upgrading or replacing memory Your PC comes with random access memory (RAM), which temporarily stores data and instructions on your PC. Yo...

upgrading and servicing the pc 103 NOTE: The location and number of memory modules may vary slightly by model. 3 Open both latches of the memory module socket (1) found at each end of the memory module. Lift the memory module (2) from the memory slot. removing a memory module replacing or adding a m...

104 user’s guide • If you are replacing a memory module, put the new memory module in the same memory slot from which the old memory was removed. • If you are adding a memory module, install the new module into the socket nearest the preinstalled module, and install additional modules in the next av...

upgrading and servicing the pc 105 to remove an expansion card 1 Complete the procedure described in “preparing the pc“ on page 91, but do not remove the front bezel. • To remove an expansion card from the S0000 series, continue to step 2. • To remove an expansion card from the 8000 series, skip to ...

106 user’s guide 6 If you are not replacing the old expansion card with a new expansion card, reinstall the expansion slot cover to close the open slot. Insert the metal slot cover into the opened slot, and screw a screw into the top of the cover to secure it in place. to install an expansion card 1...

upgrading and servicing the pc 107 reassembling the pc 1 Replace the front bezel by following the method appropriate for your PC model. • To replace the front bezel on the S0000 series, position the chassis in the upright position. At an angle, align the top of the front bezel with the top slots of ...

index 111 5.1 speakers, 45 56K modem, 9 7-In-1 memory card reader card types, 50 drive bay adapter, 99 installation, 94 using, 50 7-In-1 memory card reader cable disconnecting, 96 reconnecting, 100 A access panel removing, 92 replacing, 108 adding drive, 99 adjusting microphone volume, 49 adjusting ...