Compaq LaserJet 4610n - Manual

Job storage limit ................................................................................................................49Job held timeout ...............................................................................................................49Show address ............................

HP fraud hotline ..............................................................................................................114Print cartridge storage ....................................................................................................115Print cartridge life expectancy ..............

1 Printer basics This chapter contains information on setting up your printer and becoming familiar with itsfeatures. The following topics are covered: ● Quick access to printer information ● Printer configurations ● Printer features ● Walk around ● Printer software ● Print media specifications ENWW...

Quick access to printer information World Wide Web links Printer drivers, updated HP printer software, and product information and support may beobtained from the following URLs: ● http://www.hp.com/support/clj4610 Printer drivers may be obtained from the following sites: ● In China: ftp://www.hp.co...

For detailed information about configuring printer drivers, go to http://www.hp.com/go/ hpdpc_sw . Accessory and Consumable Installation Guides Provides step-by-step instructions for installing the printer’s accessories and consumables.Supplied with the printer’s optional accessories and consumables...

Printer configurations Thank you for purchasing the HP Color LaserJet 4610n series printer. This printer isavailable in the configurations described below. HP Color LaserJet 4610n (Part number Q7732A) The HP Color LaserJet 4610n printer is a four-color, laser printer that prints 22 pages perminute (...

Printer features This printer combines the quality and reliability of Hewlett-Packard printing with the featureslisted below. For more information on printer features, see the Hewlett-Packard website at http://www.hp.com/support/clj4610 . Features Performance ● 22 pages per minute (ppm) for letter-s...

Walk around The following illustrations identify the locations and names of key components of this printer. 1 2 3 4 Front view (shown with 2 x 500-sheet input tray) 1 output bin 2 printer control panel 3 top cover 4 Tray 1 5 Tray 2 6 access to print cartridges, transfer unit, and fuser 7 on/off swit...

Printer software Included with the printer is a CD-ROM containing the printing system software. The softwarecomponents and printer drivers on this CD-ROM help you use the printer to its fullestpotential. See the Getting Started Guide for installation instructions. NOTE For the latest information abo...

HP Driver Preconfiguration HP Driver Preconfiguration is a software architecture and set of tools that allows HPsoftware to be customized and distributed in managed corporate printing environments.Using HP Driver Preconfiguration, information technology (IT) administrators canpreconfigure the printi...

Additional drivers The following drivers are not included on the CD-ROM, but are available from http://www.hp.com . ● PCL 5c printer drivers for Windows 2000, XP, and Server 2003. ● OS/2 PCL 5c/6 printer driver. ● OS/2 PS printer driver. ● UNIX model scripts. ● Linux drivers. ● HP OpenVMS drivers. N...

Operating System To change settingsfor all immediateprint jobs (until theapplication is closed) To change print jobdefault settings (For example, turnon Print on BothSides by default.) To changeconfiguration settings (For example, add aphysical option suchas a tray or enable/disable a driverfeature ...

The printer comes with printing system software and printer drivers on a CD-ROM. Theprinting system software on the CD-ROM must be installed to take full advantage of theprinter features. If you do not have access to a CD-ROM drive, you can download the printing systemsoftware from the Internet at h...

The installer does not support printer installation or printer object creation on Novell servers.It supports only direct-mode network installations between Windows computers and aprinter. To install your printer and create objects on a Novell server, use an HP utility (suchas HP Web Jetadmin or HP I...

Uninstalling the software This section explains how to uninstall the printing system software. To remove software from Windows operating systems Use the Uninstaller in the HP LaserJet 4610n/Tools program group to select and remove anyor all of the Windows HP printing system components. 1. Click Star...

● Advanced autodiscovery locates peripherals on the network, without manually enteringeach printer into a database. ● Simple integration into enterprise management packages. ● Quickly find peripherals based on parameters such as IP address, color capability, andmodel name. ● Easily organize peripher...

Print media specifications For optimum results, use conventional 75 g/m 2 (20 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls,or bent edges. ● To order supplies in the U.S., go to http://www.hp.com/go/ljsu...

2 Control panel This chapter contains information on the printer control panel, which provides control ofprinter functions and communicates information about the printer and print jobs. Thefollowing topics are covered: ● Introduction ● Control panel buttons ● Interpreting control panel indicator lig...

Introduction The control panel provides control of printer functions and communicates information aboutthe printer and print jobs. Its display provides graphic information about printer and suppliesstatus, making it easy to identify and correct problems. Control panel buttons and lights 1 M ENU butt...

Control panel buttons Use the buttons on the control panel to perform printer functions and to navigate andrespond to menus and messages in the display. Button name Function S ELECT Makes selections and resumes printing afterrecovery errors. U P ARROW D OWN ARROW Navigates menus and text, and increa...

Interpreting control panel indicator lights Control panel indicator lights 1 R EADY 2 D ATA 3 A TTENTION Indicator On Off Flashing R EADY (green) Printer is online (ableto accept and processdata). Printer is offline or isturned off. Printer is attempting tostop printing and gooffline. D ATA (green) ...

Control panel menus You can perform most routine printing tasks from the computer through the printer driver orsoftware application. This is the most convenient way to control the printer, and will overridethe printer control panel settings. See the help files associated with the software, or for mo...

Menu hierarchy The following tables list the menu hierarchies of each menu. To enter the menus Press M ENU to enter MENUS . Press or to navigate the listings. Press to select the appropriate option. MENUS RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE Retrieve job menu ...

Paper handling menu See Paper handling menu for more information. PAPER HANDLING TRAY 1 SIZE TRAY 1 TYPE Tray <N> Size N = 2 Tray <N> Type N = 2 Configure device menu See Configure device menu and Changing printer control panel configuration settings for more information. CONFIGURE DEVIC...

SYSTEM SETUP JOB STORAGE LIMIT JOB HELD TIMEOUT SHOW ADDRESS COLOR/BLACK MIX TRAY BEHAVIOR POWERSAVE TIME PERSONALITY CLEARABLE WARNINGS AUTO CONTINUE SUPPLIES LOW COLOR SUPPLY OUT JAM RECOVERY LANGUAGE I/O I/O TIMEOUT PARALLEL INPUT RESETS RESTORE FACTORYSETTINGS POWERSAVE RESET SUPPLIES Diagnostic...

Configure device menu The configure device menu allows you to change the printer’s default printing settings, adjustthe print quality, change the system’s configuration and I/O options, and reset the printer’sdefault settings. Printing menu These settings affect only jobs without identified properti...

Menu item Values Description PCL (CONTINUED) APPEND CR TO LF SUPPRESS BLANKPAGES APPEND CR TO LF : Select YES to append a carriage return to each line feedencountered in backward-compatible PCL jobs (puretext, no job control). Someenvironments, such as UNIX,indicate a new line using onlythe line fee...

Menu item Values Description PRINT MODES A list of available modesappears. Allows you to associate eachmedia type with a specific printmode. Change the print mode only ifyou are experiencing problemsprinting on certain media types.After you select a type ofmedia, you can select a printmode that is a...

Menu item Values Description PARALLEL INPUT HIGH SPEED ADVANCED FUNCTIONS Allows you to select the speedat which the parallel portcommunicates with the hostand to enable or disable the bi-directional parallelcommunication. HIGH SPEED : Select YES to enable the printer to accept thefaster parallel co...

Changing printer control panel configuration settings By using the printer control panel, you can make changes to general printer configurationdefault settings such as tray size and type, PowerSave time, printer personality (language),and jam recovery. CAUTION Configuration settings seldom need to b...

To set the job held timeout 1. Press M ENU to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight JOB HELD TIMEOUT . 7. Press to select JOB HELD TIMEOUT . 8. Pres...

To set the color/black mix 1. Press M ENU to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight COLOR/BLACK MIX . 7. Press to select COLOR/BLACK MIX . 8. Press o...

To set manually feed prompt 1. Press M ENU to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight TRAY BEHAVIOR . 7. Press to select TRAY BEHAVIOR . 8. Press to h...

To set PowerSave Time 1. Press M ENU to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight POWERSAVE TIME . 7. Press to select POWERSAVE TIME . 8. Press or to se...

To set the personality 1. Press M ENU to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight PERSONALITY . 7. Press to select PERSONALITY . 8. Press or to select ...

To set the auto continue 1. Press M ENU to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight AUTO CONTINUE . 7. Press to select AUTO CONTINUE . 8. Press or to s...

To set color supply out response 1. Press M ENU to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight COLOR SUPPLY OUT . 7. Press to select COLOR SUPPLY OUT . 8....

Language On some products, the option to set the default language appears when the printer is firstinitialized. Use the or arrow to scroll through the available options. When the desiredlanguage is highlighted, press the to set the default language. You may also change thelanguage at any time by fol...

Using the printer control panel in shared environments Because your printer is shared with other users, adhere to the following guidelines to ensuresuccessful printer operation: ● Consult your system administrator before making changes to control panel settings.Changing control panel settings could ...

Parallel configuration The HP Color LaserJet 4610n printer supports network and parallel connections at the sametime. A parallel connection is made by connecting the printer to the computer using abidirectional parallel cable (IEEE-1284-C compliant) with a c-connector plugged into theprinter’s paral...

USB configuration This printer supports a USB 1.1 connection. The port is located on the back of the printer, asshown in the figure below. You must use an A-to-B type USB cable. USB connection 1 USB connector 2 USB port 62 Chapter 3 I/O Configuration ENWW

Enhanced I/O configuration The HP Color LaserJet 4610n printer comes standard with an HP Jetdirect 175x externalprint server. HP Jetdirect print server An HP Jetdirect external print server can be installed with the printer. This external printserver supports multiple network protocols and operating...

AppleTalk networks Use the HP LaserJet Utility to set up the printer on an EtherTalk or LocalTalk network. Formore information, refer to the HP Jetdirect Print Server Administrator’s Guide included with printers equipped with the HP Jetdirect print server. UNIX/Linux networks Use the HP Jetdirect pr...

Wireless printing Wireless networks offer a safe, secure, and cost-effective alternative to traditional wirednetwork connections. See Supplies and accessories for a list of available wireless print servers. IEEE 802.11b standard With the wireless HP Jetdirect 802.11b external print server, HP periph...

4 Printing tasks This chapter describes how to perform basic printing tasks. The following topics are covered: ● Controlling print jobs ● Selecting print media ● Configuring input trays ● Printing on special media ● Manual two-sided (duplex) printing ● Special printing situations ● Job storage featu...

Controlling print jobs In the Microsoft Windows operating system, three settings affect how the printer driver triesto pull paper when you send a print job. The Source , Type , and Size settings appear in the Page Setup , Print , or Print Properties dialog boxes in most software programs. If you do ...

Selecting print media You can use many types of paper and other print media with this printer. This sectionprovides guidelines and specifications for selecting and using different print media. For moreinformation about supported print media, see Print media specifications . Before purchasing any med...

Configuring input trays The printer allows you to configure input trays by type and size. You can load different mediain the printer’s input trays and then request media by type or size using the control panel. NOTE If you have used other HP LaserJet printer models, you might be accustomed to config...

To configure a tray to match print job settings 1. In the software application, specify the source tray, the paper size, and the paper type. 2. Send the job to the printer. If the tray needs to be configured, the LOAD TRAY X: message appears. 3. Load the tray with the correct paper. When the tray is...

4. Press to highlight Tray <N> Type . (N represents the number of the tray you are configuring.) 5. Press to select Tray <N> Type . 6. Press or to highlight the correct paper type. 7. Press to select the correct paper type. A Setting saved message appears, and then the current type and s...

7. Press or to highlight the correct value. 8. Press to select the value. If the value entered is outside the valid range, Invalid value will appear for two seconds. The display prompts you to enter another value. After the X dimension is set properly, set the Y dimension as follows: 9. Press or to ...

3. Load paper in the tray with the side to be printed on facing down. NOTE For best performance, load the tray completely full without splitting the ream of paper.Splitting the ream might cause a multi-feed problem, which could result in a paper jam. Thecapacity of the paper tray can vary. For examp...

To load envelopes into Tray 1 CAUTION To avoid jams, do not remove or insert envelopes during printing. 1. Open Tray 1. 2. Load up to 20 envelopes in the center of Tray 1 with the side to be printed facing down and the postage end toward the printer. Slide the envelopes into the printer as far asthe...

Printing envelopes 1. Specify Tray 1 or select the media source by size in the printer driver. 2. If your software does not automatically format an envelope, specify Landscape for page orientation in your software application or printer driver. Use the following guidelines toset margins for return a...

4. Slide the media-width guides open to the size for the media you are using. 5. Load media face-up, making sure that the corners of the media fit under the front corner tabs. NOTE For best performance, load the tray completely full without splitting the ream of paper.Splitting the ream might cause ...

Loading custom-sized media into Tray 2 The Custom media menu will be displayed when the Tray 2 switch is in the Custom size position. You must also change the size setting on the control panel to custom and set the unit of measure, X dimension, and Y dimension. See To configure a tray to match print...

Printing on special media Use these guidelines when printing on special types of media. NOTE Special media such as envelopes, transparencies, custom-size paper, or heavy mediagreater than 120 g/m 2 is used in Tray 1. To print on any special media, use the following procedure: 1. Load the media in th...

Colored paper ● Colored paper should be of the same high quality as white xerographic paper. ● Pigments used must be able to withstand the printer’s fusing temperature of 190° C(374° F) for 0.1 second without deterioration. ● Do not use paper with a colored coating that was added after the paper was...

Paper type Paper weight Heavy 105-119 g/m 2 28-32 lb Extra heavy 120-163 g/m 2 32-43 lb Cardstock 164-200 g/m 2 43-53 lb Intermediate 90-104 g/m 2 24-28 lb Tough paper 5 mil 44 lb When printing on heavy paper types, use the following guidelines: ● Use Tray 1 for paper that is heavier than 120 g/m 2 ...

● Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changesduring storage. ● Before loading preprinted paper such as forms and letterhead, verify that the ink on thepaper is dry. During the fusing process, wet ink can come off of preprinted paper. Recycled paper This prin...

Manual two-sided printing If you want to print on two sides (duplex) on paper other than the supported sizes or weights(for example, paper heavier than 120 g/m 2 (32 lb) or very thin paper), or if your printer does not support automatic two-sided printing, you will have to go to the printer and rein...

Special printing situations Use these guidelines when printing on special types of media. Printing a different first page Use the following procedure to print the first page of a document on a different media typethan the rest of the document, for example, to print the first page of a document onlet...

For more information about how to access the printer drivers, see Accessing the printer drivers . If your software application requires you to calculate margins for custom-size paper, see theonline Help for that application. Stopping a print request You can stop a print request either from the print...

Job storage features The HP Color LaserJet 4610n printer lets you store a job in the printer’s memory for printingat a later time. The job storage features use memory from random access memory (RAM).These job storage features are described below. To support job storage features for complex jobs, or ...

Proofing and holding a job The proof and hold feature provides a quick and easy way to print and proof one copy of ajob and then print addtional copies. This option stores the print job in printer RAM memory,and prints only the first copy of the job, allowing you to check the first copy. If the docu...

8. Press to select DELETE . 9. Press to delete the job. Private jobs This option allows you to send a print job directly to the printer memory. Selection of PrivateJob activates the PIN field. The print job can be printed only after you type a PIN in theprinter control panel. After the job is printe...

Deleting a private job A private job can be deleted from the printer control panel. You can delete a job withoutprinting it, or IT WILL BE AUTOMATICALLY DELETED after it is printed. 1. Press M ENU to enter MENUS . RETRIEVE JOB is highlighted. 2. Press to select RETRIEVE JOB . 3. Press to highlight y...

Managing memory This printer supports up to 544 MB of memory: 512 MB DDR plus 32 MB of additionalmemory on the formatter board. You can add additional memory by installing dual data-rate(DDR) memory. To allow for memory expansion, the printer has one DDR slot, whichaccepts 128, 256, or 512 MB of RAM...

5 Managing the printer This chapter describes how to manage the printer. The following topics are covered: ● Printer information pages ENWW 99

Printer information pages From the printer control panel, you can print pages that give details about the printer and itscurrent configuration. The procedures for printing the following information pages aredescribed here: ● menu map ● configuration page ● supplies status page ● usage page ● demo pa...

4. Press to highlight PRINT CONFIGURATION . 5. Press to select PRINT CONFIGURATION . The message Printing... CONFIGURATION appears on the display until the printer finishes printing the configuration page. The printer returns to the Ready state after printing the configuration page. NOTE If the prin...

Demo A demo page is a color photograph that demonstrates print quality. 1. Press M ENU to enter the MENUS . 2. Press to highlight INFORMATION . 3. Press to select INFORMATION . 4. Press to highlight PRINT DEMO . 5. Press to select PRINT DEMO . The message Printing... DEMO PAGE appears on the display...

4. Press to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST . 5. Press to select PRINT PCL FONT LIST or PRINT PS FONT LIST . The message Printing... FONT LIST appears on the display until the printer finishes printing the font list page. The printer returns to the Ready state after printing the ...

6 Color This chapter describes how the HP Color LaserJet 4610n series printer provides great colorprinting. This chapter also describes ways to produce the best possible color prints. Thefollowing topics are covered: ● Using color ● Managing printer color options ● Matching colors ENWW 105

Using color The HP Color LaserJet 4610n printer offers great color printing as soon as you set up theprinter. It provides a combination of automatic color features to generate excellent colorresults for the general office user, plus sophisticated tools for the professional who isexperienced with col...

sRGB Standard red-green-blue (sRGB) is a world-wide color standard originally developed by HPand Microsoft as a common color language for monitors, input devices (scanners, digitalcameras), and output devices (printers, plotters). It is the default color space used for HPproducts, Microsoft operatin...

Managing printer color options Setting color options to Automatic will typically produce the best possible print quality forcolor documents. However, there may be cases when you want to print a color document ingrayscale (black and white) or wish to change one of the printer’s color options. ● Using...

Matching colors The process of matching printer output color to your computer screen is quite complexbecause printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using...

Printing color samples To use the Color samples, select the Color sample that is the closest match to the desiredcolor. Use the sample’s color value in your application to describe the object you wish tomatch. Colors may vary depending on paper type and the software application used. Formore details...

7 Maintenance This chapter describes ways to maintain your printer. The following topics are covered: ● Managing print cartridges ● Changing print cartridges ● Replacing supplies ● Configuring alerts ENWW 113

Managing print cartridges Be sure to use genuine HP print cartridges for the best printing results. This section providesinformation on proper use and storage of HP print cartridges. It also provides informationabout using non-HP print cartridges. HP print cartridges When you use a genuine new HP pr...

Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a fewminutes. Print cartridge life expectancy The life of the print cartridge depends on usage patterns ...

Changing print cartridges When a print cartridge approaches the end of its useful life, the control panel displays amessage recommending that you order a replacement. The printer can continue to printusing the current print cartridge until the control panel displays a message instructing you torepla...

Replacing supplies When you use genuine HP supplies, the printer automatically notifies you when supplies arenearly depleted. The notification to order supplies allows ample time to order new suppliesbefore they need to be replaced. Locating supplies Supplies are identified by their labeling and the...

Supplies replacement clearance diagram 1 530 mm (20.9 inches) 2 1294 mm (50 inches) 3 804 mm (31.7 inches) Approximate replacement intervals for supplies The following table lists the estimated replacement intervals for supplies and the controlpanel messages that prompt when to replace each item. Us...

Configuring alerts You can use HP Web Jetadmin to configure the system to alert you of problems with theprinter. The alerts take the form of e-mail messages to the e-mail account or accounts thatyou specify. You can configure the following: ● the printer(s) you want to monitor ● what alerts are to b...

8 Problem solving This chapter describes what to do if problems arise with your printer. The following topics arecovered: ● Basic troubleshooting checklist ● Factors affecting printer performance ● Troubleshooting information pages ● Control panel message types ● Control panel messages ● Paper jams ...

Basic troubleshooting checklist If you are experiencing problems with the printer, this checklist may help identify the causeof the problem. ● Is the printer connected to power? ● Is the printer in the Ready state? ● Are all necessary cables connected? ● Are any messages displayed on the control pan...

Factors affecting printer performance Several factors affect the time it takes to print a job. Among these is maximum printer speed,measured in pages per minute (ppm). Other factors that affect printing speed include the useof special media (such as transparencies, glossy media, heavy media, and cus...

Troubleshooting information pages From the printer control panel, you can print pages that can help diagnose printer problems.The procedures for printing the following information pages are described here: ● paper path test page ● registration page ● event log Paper path test page The paper path tes...

Control panel message types Control panel messages are divided into three types, depending on their severity. ● Status messages ● Warning messages ● Error messages Within the error message category, some messages are ranked as Critical error messages. This section explains the differences between th...

Paper jams Use this illustration to troubleshoot paper jams in the printer. For instructions on clearingpaper jams, see Clearing jams . Paper jam locations 1 top cover area 2 duplex path 3 paper path 4 input path 5 tray Paper jam recovery This printer automatically provides paper jam recovery, a fea...

To disable paper jam recovery 1. Press M ENU to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight JAM RECOVERY . 7. Press to select JAM RECOVERY . 8. Press to h...

Common causes of paper jams The following table lists common causes of paper jams and suggested solutions for resolvingthem. Cause Solution Print media does not meet HP-recommendedmedia specifications. Use only media that meets HP specifications.See Supported media weights and sizes . A supply item ...

Clearing jams Each section below corresponds with a jam message that might appear on the control panel.Use these procedures to clear the jam. Jam in Tray 1 1. Open Tray 1. 2. Remove any jammed paper from Tray 1. 3. Reload paper in Tray 1 and check to make sure the media is located correctly. NOTE Do...

Jam in Tray 2 1. Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides are in the correct position. 2. Remove any partially fed media. Grasp the media by both corners and pull down. NOTE Use Tray 1 to avoid jams with heavier paper. 3. Inspect the media path to e...

1 Jammed paper 2 Crumpled paper in the fuser To clear a jam in the top cover area WARNING! Do not touch the fuser. It is hot and could cause burns! The fuser’s operating temperature is190°C (374° F). Wait ten minutes to allow the fuser to cool before touching the fuser. 1. Using the side handles, op...

Jam in paper path 1. Using the side handles, open the top cover. 2. Grasp the green handle on the transfer unit and pull down. The front cover will open as the transfer unit is pulled down. CAUTION Do not place anything on the transfer unit while it is open. If the transfer unit is punctured,print q...

5. Close the transfer unit and front cover. 6. Close the top cover. Multiple jams in paper path 1. Using the side handles, open the top cover. 168 Chapter 8 Problem solving ENWW

Media-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide . For ordering information, see Supplies and accessories . For paper specifications for this printer, see Supported media weights and sizes . Printer feeds multiple sheet...

Printer response problems No display message Cause Solution The printer’s on/off button is in the standbyposition. Verify that the printer is on. Fans may run whilethe printer is in standby mode (off). The printer’s memory DIMMs are defective orinstalled incorrectly. Verify that the printer’s memory...

Printer control panel problems Control panel settings work incorrectly Cause Solution The printer control panel display is blank or isnot lit, even when the fan is running. Fans may run while the printer is in standbymode (off). Press the printer’s on/off button toturn the printer on. Printer settin...

Incorrect printer output Incorrect fonts are printed Cause Solution The font has not been correctly selected in thesoftware application. Re-select the font in the software application. The font is not available to the printer. Download the font to the printer or use anotherfont. (In Windows, the dri...

Partial printout Cause Solution A memory error message appears on the printercontrol panel. 1. Free up printer memory by deletingunneeded downloaded fonts, style sheets,and macros from printer memory; or 2. Add more memory to the printer. The file you are printing contains errors. Check the software...

Software application problems Unable to change system selections through software Cause Solution System software changes are locked out by theprinter control panel. Consult with your network administrator. The software application does not supportsystem changes. See the software application document...

Color printing problems Printing black instead of color Cause Solution Color mode is not selected in the software application or printer driver. Select color mode instead of grayscale or monochrome mode in the software application orprinter driver, see Printer information pages to learn how to print...

Print quality troubleshooting When occasional print quality problems occur, use the information in this section to helpsolve the problem. Print quality problems associated with media Some print quality problems arise from use of inappropriate media. ● Use paper that meets HP paper specifications. Se...

● Handle transparencies by the edges. Skin oil on the surface of transparencies can causespots and smudges. ● Small, random dark areas on the trailing edge of solid fill pages may be caused bytransparencies sticking together in the output bin. Try printing the job in smaller batches. ● The selected ...

Print quality troubleshooting tool The print quality troubleshooting tool helps you identify and troubleshoot print quality issuesfor the HP Color LaserJet 4610n printer. The tool includes solutions for many print qualityissues, using standard images to provide a common diagnostic environment. It is...

A Working with memory and print server cards Printer memory The printer has one 200-pin DDR SDRAM slot. The slot is available for increasing printermemory. DDR SDRAM memory is available in 128, 256, or 512 MB modules. NOTE Memory specification: The HP Color LaserJet 4610n printer uses 200-pin small ...

Installing memory You can install more memory for the printer. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wriststrap, or frequently touch the surface of the DIMM antistatic package and then touch baremetal on the printer. To install DDR memory DIMMs 1...

10. Align the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer. Replace and tighten the eight screws removed in step 4. 11. Reconnect the power cable and interface cables, and turn the printer on. 12. If you installed a memory DIMM, go t...

7. Align the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer. Replace and tighten the eight screws removed in step 4. 8. Reconnect the power cable and interface cables, and turn the printer on. Enabling memory If you installed a memory ...

Installing an HP Jetdirect external print server See the installation instructions provided with the HP Jetdirect 175x external print server. ENWW Installing an HP Jetdirect external print server 201

C Service and Support Hewlett-Packard limited warranty statement HP PRODUCTHP Color LaserJet 4610n printer DURATION OF LIMITED WARRANTYOne-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after th...

Print Cartridge Limited Warranty Statement Limited warranty for print cartridges and image drums. This HP product is warranted to befree from defects in materials and workmanship. This warranty does not apply to print cartridges that (a) have been refilled, refurbished,remanufactured or tampered wit...

Fuser and Transfer unit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until theprinter provides a low-life indicator on the control panel. This warranty does not apply to products that (a) have been refurbished, remanufactured ortampered...

HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of the standard warranty. Support services may varyby area. Check with your local HP dealer to determine the services available to you. On-site service...

D Printer specifications Physical dimensions Product Height Depth Width Weight HP ColorLaserJet 4610n 566 mm(22.30 in) 480 mm(18.91 in) 456 mm(17.97 in) 36.3 kg(80.03 lbs) ENWW 213

Electrical specifications 110-Volt models 220-Volt models Power requirements 110-127V (+/- 10 percent) 50/60 Hz (+/- 2 Hz) 220-240V (+/- 10 percent) 50/60 Hz (+/- 2 Hz) Power consumption (average, in watts) Power consumption (average, in watts) Product model Active (22ppm letter) Idle PowerSave Off ...

Acoustic emissions Sound Power Level Declared Per ISO 9296 Active (22 ppm letter) Idle L WAd =6.5 Bels (A) [65 dB (A)] L WAd =5.0 Bels (A) [50 dB (A)] SPL - Bystander Position Declared Per ISO 9296 Active (22 ppm letter) Idle L pAm =51 dB (A) L pAm =34 dB (A) NOTE Values are subject to change. See h...

E Regulatory information FCC regulations This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequ...

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentallysound manner. This product has been designed with several attributes to minimize impactson the environment. Ozone production This product gener...

HP Printing Supplies Returns and Recycling ProgramInformation Since 1990, the HP Printing Supplies Returns and Recycling Program has collected millionsof used LaserJet print cartridges that otherwise might have been discarded in the world’slandfills. The HP LaserJet print cartridges and supplies are...

Declaration of Conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Development Company Manufacturer’s Address: 11311 Chinden Boulevard,Boise, Idaho 83714-1021, USA declares that the product Product Name: HP Color LaserJet 4610n Regulat...

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdministration has implemented regulations for laser products manufactured since August 1,1976. Compliance is mandatory for products marketed in the United States. The printer iscertified as...

Laser Statement for Finland Luokan 1 laserlaite Klass 1 Laser ApparatHP Color LaserJet 4610n laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteenulkopuolelle. Laitteen turvallisuusluokka on määritetty...

Glossary bidirectional communication Two-way data transmission. bin A receptacle for holding printed pages. BOOTP Abbreviation for "Bootstrap Protocol," an Internet protocol that allows acomputer to find its own IP address. chooser A Macintosh accessory that allows you to select a device. CM...

Index Symbols/Numerics 2-sided printing 89 A accessories ordering 203part numbers 204 alerts configuring 122 auto continue 54 B booklet printing 90 C cables ordering 204 clearable warnings setting display time 54 color adjusting 108CMYK ink set emulation 107edge control 109four-color printing 107hal...