Compaq 8000 Series - Manual

2 user’s guide safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings WARNING: Install the PC near an AC outlet. The AC power cable is your PC’s mai...

setting up your pc 3 putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity. Re...

4 user’s guide 5 Connect the modem cable to the telephone line wall socket and the modem (select models only) on the back of the PC. Refer to “connecting the modem” on page 7 for details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions, and complete the ...

setting up your pc 5 computer safety warning WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To ...

setting up your pc 7 pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. IN IN G H K L A B C EF D connecting the modem The modem is used for connecting to an ISP that provides tele...

setting up your pc 9 1 Plug one end of a modem cable ( D ) into the modem connector ( A ) on the back of the PC ( C ). This connector may be labelled with either Line or a modem connector symbol. 2 Plug the other end of the cable ( D ) into the telephone line socket ( E ) on the wall. You can also c...

10 user’s guide To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector ( A ) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Eth...

setting up your pc 11 4 Click an option to select your language (if applicable for your model). Click OK and then confirm your selection by clicking Yes . Wait until the PC makes preparations. (It may take up to 30 minutes to set up the language on the PC.) 5 Set up Microsoft ® Windows ® by followin...

12 user’s guide standby mode When the PC is in standby mode, it goes into a low-power state, and the monitor is blank as if it is turned off. The advantages of using standby mode include: • You save time and electricity without having to wait for the PC to go through the normal startup routine when ...

setting up your pc 13 3 Press and hold down the Shift key on the keyboard, and click Hibernate . NOTE: If Hibernate is not present, you can set up your PC for hibernation; refer to steps 1 through 6 of “automatic standby or hibernation” on page 13. 4 When you want to use the PC again after hibernati...

14 user’s guide making recovery cds/dvds Now is a good time to make your recovery discs; see “creating recovery cds/dvds” on page 79. installing software and hardware devices After you turn on the PC the first time and restart it (see page 10), you can install any software programs that came on CDs ...

learning the basics 15 NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mouse” on page 18 for how to use the mouse or see “using the keyboard” on page 20 for how to use the keyboard. beginning to use your software The operation of your PC is c...

16 user’s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select models only) View onscreen Help information about your PC. Easy Internet Sign-up Set up a new or an existing Internet account. Recovery Start ...

learning the basics 17 learning to use your pc Click the Start button and select Presario Info Center (select models only). A window opens with a welcoming message. Click an item on the left of the message to view information about your PC, including: • Locations of drives and connectors on the fron...

18 user’s guide To copy an item: 1 Right-click the item. 2 Select Create Shortcut . The shortcut appears in the folder. 3 Drag the item into the All Programs list or into another folder. If you use Add or Remove Programs in the Control Panel to delete a software program, the shortcut in All Programs...

learning the basics 19 NOTE: The wireless mouse goes into a sleep or suspend mode after 20 minutes of inactivity. Click a button on the mouse to wake it. (Moving the wireless mouse does not wake it.) The mouse has two or three buttons on the top. • Click the left mouse button to position the cursor ...

20 user’s guide panning 1 Press and hold down the centre scroll wheel button. 2 Slowly move the mouse in the direction you want to pan. The farther you move the pointer from the starting point, the faster the document pans. 3 To stop panning, release the scroll wheel button. NOTE: Panning only works...

learning the basics 21 internet keyboards Internet keyboards may connect directly to your PC or may be wireless. (See “wireless keyboard set” on page 23 for a description of the wireless set.) Some keyboards do not have the Internet buttons shown here at the top of the keyboard, and some use a diffe...

22 user’s guide internet keyboard 2 This keyboard enables you to: • Connect to the Internet (if you have an established Internet account). • Search for information on the Internet. • Customise the buttons to open programs and connect to Internet Web sites. • Get support information. standard keyboar...

learning the basics 23 wireless keyboard set A wireless keyboard ( B ) uses a receiver/transmitter unit ( A ), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse ( C ), and receiver set is available with select models only. A B C A light ( D ) on the receiver ind...

24 user’s guide function keys The function keys, located above the main keys, are labelled F1 through F12. • Pressing F1 displays a Help window for the software program being used. • Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations vary by sof...

learning the basics 25 numeric keys Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard is on, the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator. • When the Num Lock light on the ke...

learning the basics 27 Figure Key Icon Feature Description H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail Goes to popular Web sites. Can be reconfigured to open any site or software program. T See figure following table Media Controls (CD/DVD/MP3) Operates CD or DVD player. V Volum...

learning the basics 29 customising the buttons You can customise some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: 1 Click Start on the taskbar. 2 Choose Control Panel . 3 Click Printers and Other Hardware , if ...

30 user’s guide using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers . In many cases your PC automatically finds the necessary printer driver. If it do...

using the internet 31 This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages. Hardware and...

32 user’s guide The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organisations. These individuals and groups have created millions of Web pages in support of their activities. A Web page is a file or group of files that ...

using the internet 33 Use Easy Internet Sign-up (available on select models only) to sign up for a new or an existing ISP account; see “signing up for a new or an existing isp account using easy internet sign-up” on page 33. The software programs for available ISPs are part of your PC. The Windows d...

34 user’s guide Once you are connected to the Internet, your browser displays the home Web page. You can go to a different Web site by entering its address (such as http://www.compaq.com) in the address box in the Web browser, and then pressing Enter on your keyboard. Or, you can use the browser Sea...

using the internet 35 To use Content Advisor: 1 Click Start on the taskbar, and then click Control Panel . 2 Click Network and Internet Connections , if it is present. 3 Double-Click Internet Options . 4 Click the Content tab. 5 In the Content Advisor area, click Enable . 6 On the Ratings tab, click...

36 user’s guide sending e-mail messages with outlook express 1 Click Start on the taskbar, and select the E-mail Outlook Express icon. NOTE: You can also press the E-Mail button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail icon. 3 Type in, or select from an a...

getting help 37 help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: 1 Pr...

38 user’s guide getting messages After you view or close a message, it will not automatically display again. To read a previously received message, open Compaq Connections: 1 Click Start on the taskbar. 2 Chose All Programs . 3 Choose PC Help & Tool . 4 Choose Compaq Connections . 5 Click Compaq...

getting help 39 resolving problems For help on general and miscellaneous problems you may be experiencing, refer to “troubleshooting” on page 67. upgrading and servicing the pc Information about the internal parts of the PC chassis is in the chapter “upgrading and servicing the pc”. Some model PCs h...

40 user’s guide microsoft windows xp operating system For questions about the Microsoft Windows XP operating system, refer to: • Help and Support. For onscreen help and troubleshooting, click Start and then Help and Support . • The Microsoft Windows XP guide, included with your PC documentation.

working with sound, pictures, and video 41 using speakers Speakers are included with the monitor (select models only), or are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. NOTE: Speakers may be passive (no power button and no power cable) or active...

working with sound, pictures, and video 43 configuring the multi-channel sound manager 1 Click Start on the taskbar. 2 Choose All Programs . 3 Choose Music . 4 Click Multi-channel Sound Manager and then click Multi-channel Sound Manager again. The Audio Configuration window opens. NOTE: If you do no...

44 user’s guide using a microphone Your PC comes with one microphone connector in the back of the PC. Some models have a second microphone connector in the front of the PC. Only one microphone connector works at a time, and the back connector is ready to use unless you have the multi-channel audio s...

working with sound, pictures, and video 45 5 Click OK . 6 Adjust the volume for Microphone Balance. If the volume is now acceptable, proceed directly to step 10. NOTE: If you do not see the Advanced button, select Options from the Recording Control window, and then click Advanced Controls . 7 To mak...

46 user’s guide The card reader is accessible on the front of the PC. It has four horizontal card slots which accept the memory cards and the microdrive disk drive. Card 4-slot Reader CompactFlash ™ type I media Lower left slot CompactFlash type II media Lower left slot IBM Microdrive disk drive Low...

working with sound, pictures, and video 47 4-slot memory card reader A E D B C Card Insert Into 4-slot reader CompactFlash type I media Receptacle edge (holes) C (lower left) CompactFlash type II media Receptacle edge (holes) C (lower left) IBM Microdrive disk drive Receptacle edge (holes) C (lower ...

48 user’s guide handling cds/dvds To avoid damaging a disc, follow these guidelines: • Return the disc to the case when you are finished using it. • Handle the disc by its outside edges or centre hole only. • Do not touch the unlabelled side of a disc or place the unlabelled side down on your desk. ...

50 user’s guide using the combo drive The combination drive is available on select models only. It combines the functions of two drives into one: Either a DVD+RW/+R drive (dvd writer) and a CD-RW drive, or a DVD-ROM drive and a CD-RW drive. using the diskette (floppy) drive The diskette (floppy) dri...

working with sound, pictures, and video 51 • Listen to music over the Internet. If you are connected to the Internet when playing a music CD, MusicMatch Jukebox searches a CD database on the Internet, displays the song titles in the Playlist area, and then begins playing the CD. The next time you pl...

54 user’s guide • To resize the video window when it is not full screen, place the mouse pointer on a window corner, and then drag the border. Or Click the Full Screen button in the upper-right corner of the WinDVD control panel. • For information on the InterVideo WinDVD software, refer to the onli...

56 user’s guide creating (burning) cds with recordnow! NOTE: HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law. If your PC has a CD-RW or DVD Writer (select models only), your PC has record...

working with sound, pictures, and video 57 To record a CD-R or CD-RW disc: 1 Open RecordNow!, and if necessary erase the CD-RW disc; see “getting started with recordnow!” on page 56. 2 Click the Audio Projects tab at the top of the RecordNow! window. 3 Click a project option: • Audio CD for Car or H...

working with sound, pictures, and video 59 using a tv as a monitor Your PC may have TV-out (select models only) capability, which means you can connect it to a television to view the computer image on a TV screen. With the TV-out feature, you can view the computer image, watch DVD movies (if you hav...

60 user’s guide • If your TV has a composite video socket and your PC has a composite video socket, connect a composite video cable to the Video In socket on the TV to the composite video socket on the back of the PC. A B C • If your TV has a composite video socket and your PC has only an S-video so...

working with sound, pictures, and video 61 3 Turn on your PC. 4 When the Windows desktop appears, right-click an empty area of the desktop and choose Properties . 5 Click the Settings tab. 6 Click the Advanced button. 7 Click the nView tab, if available, and in the area nView Display Mode select Clo...

62 user’s guide disconnecting the tv 1 Disable the TV option. See the previous procedure. 2 Turn off the TV and the PC. 3 Remove the video cable from the TV and the PC. 4 Remove the audio cable from the TV and the PC. 5 Reconnect your PC speaker cable to the Line Out socket (lime green connector) on...

taking care of your pc 63 protecting your pc from power surges Power surges, for example voltage spikes, power outages or blackouts, may cause software problems. Symptoms of voltage spikes include a flickering video display, unexpected PC startups, and the PC not responding to your commands. A volta...

64 user’s guide The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. You should take the following precautions...

taking care of your pc 65 viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel . 3 Click Performance and Maintenance , if it is present. 4 Double-click Administrative Tools . 5 Double-click Computer Management . The Computer Management window opens. 6 Do...

66 user’s guide removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder. Delete a desk...

troubleshooting 67 For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support . To find help...

68 user’s guide audio Symptom Problem Solution Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Or 1 Click Start , and then click Control Panel . 2 Click Sounds, Speech, and Audio Devices , if it is present, and then double-click Sounds and Audio Device...

troubleshooting 69 cd-rom, cd-rw, dvd-rom, or dvd writer drive ( continued ) Symptom Problem Solution Problem with disc. • Make sure the disc is clean and undamaged. If recording stopped during a recording session, the disc may be damaged; use a different disc. • Use the correct type of disc for the...

troubleshooting 71 hard disk drive Symptom Problem Solution PC seems to be locked up and not responding. Program in use has stopped responding to commands. Use the Windows Task Manager to close any programs not responding or to Restart the PC: 1 Press the Ctrl , Alt , and Del keys on the keyboard at...

troubleshooting 73 internet access Symptom Problem Solution Internet Service Provider (ISP) account is not set up properly. Verify Internet settings, or contact your ISP for assistance. Modem is not set up properly. Reconnect the modem, verifying connections; see page 7. Note that your PC may also h...

74 user’s guide keyboard and mouse Symptom Problem Solution Keyboard connector is not properly connected. Turn off the PC by using the mouse, reconnect the keyboard to the back of your PC, and turn on your PC. Program in use has stopped responding to commands. Restart or turn off your PC using the m...

troubleshooting 75 keyboard and mouse ( continued ) Symptom Problem Solution The optical sensor uses the pattern of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass or other see-through surfaces inhibit the ability of the sensor to track the cursor. Place...

76 user’s guide power ( continued ) Symptom Problem Solution PC appears locked up and won’t turn off when the On button is pressed. PC is not working. Press and hold the On button until the PC turns off. The unit temperature was exceeded. Unit is in an exceedingly hot environment. Let it cool down. ...

using application recovery and system recovery 79 creating recovery cds/dvds 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. 2 You recover the operating system and programs directly from your hard ...

80 user’s guide The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. The discs set contains the operating system, drivers and application software that were originally installed on the PC at the factory. You can use this progr...

using application recovery and system recovery 81 • Create a new data partition on your PC hard disk drive. • Start the Microsoft Recovery Console (a utility from Microsoft that can perform operating system diagnostics and repairs). WARNING: Before using the Compaq Recovery Tools CD to change your h...

82 user’s guide application recovery NOTE: Not all models include the Application Recovery program. Perform steps 3 through 5 of the following procedure. If Compaq Application Recovery appears in the folder, your PC includes the program. If an individual factory-installed application or driver accid...

using application recovery and system recovery 83 system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the Compaq System Recovery program as a last resort to reinstall the software. When necessary, you can reinst...

84 user’s guide starting system recovery if the pc is not responding 1 Turn off the PC. If necessary, press and hold the On button until the PC turns off. 2 Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. 3 Press the On button to turn the PC on. 4 Durin...

88 user’s guide preparing the pc Before you upgrade any component in your PC, you need to prepare the PC so that you can safely handle it and the components. CAUTION: Static electricity can damage the electronic components of the PC or optional equipment. Ensure that you are discharged of static ele...

upgrading and servicing the pc 91 removing or upgrading a drive Depending on your PC configuration, you may have up to four of the following storage drives in your PC: • CD-ROM or CD-RW drive • DVD-ROM or DVD+RW/+R drive • Hard disk drive • Diskette drive • 7-In-1 memory card reader (select models o...

96 user’s guide replacing or adding a drive The steps to replace or add a drive are the same for both the S0000 and 8000 series, except when you are replacing a diskette drive on the 8000 series, or the 7-In-1 memory card reader on the S0000 series. If you are replacing a diskette drive on the 8000 ...

98 user’s guide reconnecting the optical drive cables NOTE: An optical drive for the 8000 series may include a sound cable. Connect this cable also. 4 Complete the procedure described in “reassembling the pc” on page 104. 5 Turn on the PC. reassembling the diskette adapter To replace or add a new di...

upgrading and servicing the pc 99 upgrading or replacing memory Your PC comes with random access memory (RAM), which temporarily stores data and instructions on your PC. You can install memory expansion modules in the memory expansion slots in the PC. The procedures for upgrading or replacing these ...

100 user’s guide 3 Open both latches of the memory module socket (1) found at each end of the memory module. Lift the memory module (2) from the memory slot. removing a memory module replacing or adding a memory module Upgrade the memory in your PC with memory of the same type and speed as the memor...

upgrading and servicing the pc 101 • If you are adding a memory module, install the new module into the socket nearest the preinstalled module, and install additional modules in the next available sockets. 2 The memory module can be installed in only one way. Match the notch on the module (1) with t...

102 user’s guide to remove an expansion card 1 Complete the procedure described in “preparing the pc” on page 88, but do not remove the front bezel. • To remove an expansion card from the S0000 series, continue to step 2. • To remove an expansion card from the 8000 series, skip to step 3. 2 On the S...

upgrading and servicing the pc 103 6 If you are not replacing the old expansion card with a new expansion card, reinstall the expansion slot cover to close the open slot. Insert the metal slot cover into the opened slot, and screw a screw into the top of the cover to secure it in place. to install a...

104 user’s guide 4 For the S0000 series, replace the expansion cover bracket (1) and screw (2) . replacing the expansion bracket cover on the S0000 series 5 For both the S0000 and 8000 series, complete the procedure described in “reassembling the pc” on page 104. reassembling the pc 1 Replace the fr...

index 107 56K modem, 9 7-in-1 memory card reader card types, 45 drive bay adapter, 95 installation, 91 using, 45 7-in-1 memory card reader cable disconnecting, 92 reconnecting, 97 A access panel removing, 89 replacing, 105 adding drive, 96 adjusting microphone volume, 44 adjusting speaker volume, 41...