Compaq 7360 - Manual

iv Table of Contents CHAPTER 7 Identifying and Removing Computer Viruses Recognizing a Computer Virus .............................................................................................. 7-1 Using McAfee Anti-Virus Software......................................................................

Table of Contents v CHAPTER 10 Maintaining Your Internet PC Cleaning Your Internet PC....................................................................................................10-1 Exterior Surfaces ...............................................................................................

vi Table of Contents CHAPTER 12 Understanding Your Service and Support Options Compaq Support................................................................................................................. 12-1 Using Compaq Diagnostics ..................................................................

Table of Contents vii CHAPTER 14 Safety and Comfort Promoting a Safe and Comfortable Work Environment .........................................................14-2 Important Choices........................................................................................................14-2 Take Actio...

Table of Contents ix CHAPTER 15 Government Approvals Federal Communications Commission Notice ......................................................................15-1 Modifications ...............................................................................................................15-1 C...

Using this Guide 1-1 Chapter 1 Using this Guide Thank you for buying a Compaq Internet PC. This User’s Guide will help you tofamiliarize yourself with the features of your Internet PC, as well as with safetyand government approval information. Please take a moment to familiarize yourself with the sp...

1-2 Using this Guide Special Messages The following words and symbols have special meaning in this guide. * HINT: Helpful hints that will make using your computer easier and faster. + NOTE: Important information concerning the operation of your Internet PC. ` CAUTION: Failure to follow directions ma...

Using this Guide 1-3 Understanding Your Service and Support Options Your Internet PC is equipped with several helpful programs that will aid you inidentifying and solving common computer problems. If you need further technical support, visit the Compaq Web site at: www.compaq.com Compaq Technical Su...

Checking Your Connections 2-1 Chapter 2 Checking Your Connections The following graphics show how to connect devices to your Internet PC as well asidentify all connectors. + NOTE: The view shown may differ slightly from your Internet PC.

2-2 Checking Your Connections Identifying the Front Components on Your Internet PC No. Components 1 CD Drive 2 CD Drive Status Light 3 Diskette Drive 4 Diskette Drive Activity Light 5 Hard Drive Activity Light 6 CD Drive Eject/Load Button 7 Diskette Drive Eject Button 8 Power Button 9 Power Status L...

2-4 Checking Your Connections Identifying the Rear Components on Your Internet PC + NOTE: The view shown may differ slightly from your Internet PC.

Checking Your Connections 2-5 Rear Connectors No. Icon Component 1 Z Mouse 2 T Internet Keyboard 3 W USB Ports (2) 4 X X X X Serial Port 5 ² Parallel Port 6 V SVGA Monitor Port 7 ½ Audio Out 8 ¾ Audio In 9 : Microphone - S Gameport q t Voltage Select Switch w ä AC Power Connector e ^^^^ or Line Mode...

Turning On and Turning Off Your Internet PC 3-1 Chapter 3 Turning On and Turning Off Your Internet PC Your Internet PC is equipped with a Power button on the front of the computer. Power Button and Status Lights No. Components 1 Power Button 2 Hard Drive Activity Light 3 Power Status Light

3-2 Turning On and Turning Off Your Internet PC Turning On Your Internet PC To turn on the computer, press the Power button on the front of the computer. Thepower status light will glow green, showing that the computer is on. + NOTE: The Sleep button on the Compaq Internet Keyboard will only put the...

Turning On and Turning Off Your Internet PC 3-3 Turning Off Your Internet PC To protect your data, save and close all files and exit all programs before shuttingdown your Internet PC. ` CAUTION: Pressing the Power button for 4 seconds or more will completely turn off the computer without properly sh...

3-4 Turning On and Turning Off Your Internet PC Shutting Down Your Internet PC Using the Power Button To shut down your Internet PC, complete the following steps: 1. Save and close all open files. 10. Exit all programs. 11. Press the Power button. If you have inadvertently left any files open, you w...

Turning On and Turning Off Your Internet PC 3-5 Using a Surge Suppressor Use of a surge suppressor, line conditioner, or uninterruptible power supply (UPS),may help to protect your computer from damage that may be caused by powersurges or sags. Restarting Your Computer After a Power Failure If a pow...

Saving Energy Using Sleep and Power Management 4-1 Chapter 4 Saving Energy Using Sleep and Power Management Microsoft Windows is equipped with a power management utility program thatenables you to reduce the power consumed by your Internet PC. You can set thepower management properties so that certa...

4-2 Saving Energy Using Sleep and Power Management Creating a Personal Power Scheme If you find that the preset power management schemes do not fit your work habits,you can create a personal power scheme. To create your own personal power scheme, complete the following steps: 1. From the Windows Tas...

Saving Energy Using Sleep and Power Management 4-3 Identifying the Power Status Lights The status lights on the front of your Internet PC indicate the present state of thecomputer. The power status light next to the sun ˜ icon indicates the current power status of your computer. The light next to th...

4-4 Saving Energy Using Sleep and Power Management Using the Power Button When pressed, the Power button can perform the following functions: • Turns on the computer. • Wakes your computer from the Sleep mode. • Shuts down the computer. • Completely turns off the computer if pressed for more than 4 ...

Saving Energy Using Sleep and Power Management 4-5 Activating Sleep through the Microsoft Windows Start Menu To put your computer into Sleep mode through the Microsoft Windows Start menu,complete the following steps: 1. Save all your work and exit all programs. 2. From the Windows Taskbar, click the...

Introducing the Features of Your Internet PC 5-1 Chapter 5 Introducing the Features of Your Internet PC Working with the Internet Keyboard Your Compaq Internet Keyboard offers an assortment of Easy Access buttons thatmake accessing the Internet and using your favorite software programs easier andfas...

5-2 Introducing the Features of Your Internet PC Internet Button Suite No. Icon United States All Other Countries Outside the United States 1 2 Instant E-Mail provides one-touch access for sending and reading yourE-mail. Instant E-Mail provides one-touch access for sending and reading yourE-mail usi...

5-4 Introducing the Features of Your Internet PC Using the Multimedia Easy Access Buttons The Multimedia Easy Access buttons allow you to easily do the following: • control your CDs and DVDs • change the volume • skip tracks • mute the sound • eject or load CDs and DVDs These buttons are not program...

Introducing the Features of Your Internet PC 5-5 Using Additional Button Features of Your Keyboard Your Internet Keyboard is equipped with several special purpose buttons. Additional Keyboard Buttons No. Icon Component 1 ² Quick Print enables you to quickly print from your Microsoft compatible progr...

5-6 Introducing the Features of Your Internet PC Reprogramming Your Easy Access Buttons You can reprogram the Easy Access buttons to reflect your personal preferences. + NOTE: The Easy Access Internet Buttons can only be reprogrammed to other URL’s (Web sites). The Easy Access ¸ icon is located on t...

Introducing the Features of Your Internet PC 5-7 Working with the Standard Keyboard Keys The standard keyboard has four major types of keys: • main keys (typewriter-style) • function keys (F1 through F12) • arrow keys Å Æ Ç È • numeric keys (calculator-style) Some keys have special functions, either...

Introducing the Features of Your Internet PC 5-9 Keyboard Status Lights Status lights provide information about your computer’s operation. Your InternetKeyboard is equipped with the status lights shown below. Keyboard Status Lights No. Icon Component 1 â Num Lock indicates that use of the 10-key num...

5-10 Introducing the Features of Your Internet PC Using the Scroll Mouse The scroll mouse is similar to other computer mice except that it has a small wheelbutton between the two mouse buttons. This wheel allows you to scroll throughmost documents or windows without using the scroll bar. Scroll Mous...

Introducing the Features of Your Internet PC 5-11 Understanding Scroll Mouse Functions The scroll mouse offers standard mouse functions in addition to unique scrollingfunctions. Basic mouse techniques that are used with any mouse include thefollowing: Key/Button Description Click Press and release t...

5-12 Introducing the Features of Your Internet PC Scrolling and Zooming with the Mouse In addition to the typical mouse functions, the scroll mouse has the ability to moveright, left, and diagonally. Key/Button Description AutoScroll 1. Open a program and press the center mouse button (wheel) that i...

Introducing the Features of Your Internet PC 5-13 • Orientation allows you to set up your mouse in a new position (forexample, a new angle). • Devices adds another mouse or device that you prefer to use as yourmouse. • Device Setup enables you to set up the mouse. Using CyberJump and HyperJump The C...

5-14 Introducing the Features of Your Internet PC CyberJump Functions No. Components 1 Menu activates the CyberMenu. 2 Go to Bookmark displays the Bookmark window. 3 Add Bookmark adds current page to Bookmark window. 4 Go Back returns to previous page. 5 Vertical Scroll jumps to the vertical scroll ...

Introducing the Features of Your Internet PC 5-15 HyperJump Functions No. Components 1 Menu activates the HyperMenu. 2 Minimize reduces the size of the window. 3 Close closes the window. 4 Recall returns to the last active window. 5 Vertical Scroll jumps to the vertical scroll bar. 6 Start activates...

5-16 Introducing the Features of Your Internet PC Inserting and Removing a CD or DVD If your computer has a tray-load CD or DVD drive, perform the following steps: 1. To insert a disc into the drive, press the Load/Eject ’ button located on the front of your CD or DVD drive or from your Internet key...

Introducing the Features of Your Internet PC 5-17 Playing an Audio CD To play a self-starting audio CD, insert the disc into the CD or DVD drive. After afew seconds, the disc automatically starts playing. To play a non self-starting audio, press the Play button on your Internet keyboardor complete t...

5-18 Introducing the Features of Your Internet PC Identifying Your Storage Drives Your diskette drive, hard drive, CD or DVD, and Zip drive are designated withicons and letters of the alphabet. To determine your drive letters, complete the following steps: 1. From the Windows desktop, double-click t...

Introducing the Features of Your Internet PC 5-19 Using Your Diskette Drive To insert a diskette into the diskette drive, hold the diskette with the label facing up and the arrow on the diskette pointing towards the drive, and gently push thediskette into the drive. To remove a diskette, press the E...

Introducing Microsoft Windows 6-1 Chapter 6 Introducing Microsoft Windows Microsoft Windows is the latest innovation in PC operating system technology.An operating system is the software that gives your computer the ability to runprograms, display your work, and connect to printers, keyboards, and o...

6-2 Introducing Microsoft Windows Customizing the Windows Desktop The Windows desktop is the screen you see when the Windows startup iscomplete. You can arrange your desktop just the way you want it. Windows Desktop Components 1 Icons represent files, folders, programs, and other objects that youuse...

Introducing Microsoft Windows 6-3 Arranging Icons You can arrange the icons on your desktop for quick and easy access to frequentlyused items. To arrange icons, complete the following steps: 1. Right-click anywhere on the Windows desktop. 2. From the Shortcut menu, select Arrange Icons. 3. Choose th...

6-4 Introducing Microsoft Windows Adding a Screen Saver To add a screen saver, complete the following steps: 1. Right-click the Windows desktop and select Properties from the Shortcutmenu. 2. Select the Screen Saver tab. 3. From the Screen Saver drop-down menu, choose the design you prefer. 4. Click...

Introducing Microsoft Windows 6-5 Creating New Folders Microsoft Windows allows you to create folders to organize your files. Forexample, you can create a folder and name it Budget99. In this folder you couldstore all of your files related to expenses, profits, taxes, and so forth. To create a folde...

6-6 Introducing Microsoft Windows Creating Shortcuts Shortcuts are used to open files and programs without having to select them fromthe Start menu or from their permanent location on the hard drive. If you frequentlyuse a certain file or folder, you can place a shortcut for it on your desktop as an...

Introducing Microsoft Windows 6-7 Using Microsoft Windows Accessories Microsoft Windows is equipped with a number of accessories. Brief descriptions ofthe accessories available to you are provided as follows: • Accessibility allows you to configure Windows for your vision, hearing, andmobility needs...

6-8 Introducing Microsoft Windows • Paint allows you to create and edit graphics. • WordPad provides basic word processing features. To use any one of these accessories, complete the following steps: 1. From the Windows Taskbar, click the Start button, then point to Programs. 2. Click Accessories an...

Introducing Microsoft Windows 6-9 Installing a Downloaded Program File * HINT: If you choose to download software from a Web site, follow the installation instructions that may be included on the Web page. If installation instructions are notavailable, complete the steps below. To install a program ...

Identifying and Removing Computer Viruses 7-1 Chapter 7 Identifying and Removing Computer Viruses Recognizing a Computer Virus A computer virus is a program that damages or erases files or programs. Yourcomputer can become “infected” with a virus when you open a contaminatedprogram or file. Some sig...

7-2 Identifying and Removing Computer Viruses Scanning for Viruses To configure and perform a virus scan of your diskettes, your local hard drive, or anetwork drive, complete the following steps: 1. From the Windows desktop, double-click the Compaq Support $ icon. 2. Double-click the McAfee VirusSca...

Identifying and Removing Computer Viruses 7-3 Creating an Anti-Virus Emergency Diskette Having an Anti-Virus Emergency Diskette available to use is an essential part of aneffective virus prevention program. If your system becomes infected, you may notbe able to access your hard drive or start Window...

7-4 Identifying and Removing Computer Viruses Using an Anti-Virus Emergency Diskette If you need to use the emergency diskette, complete the following steps: 1. Shut down your computer using the Main Power button. + NOTE: Do not use the Restart command from the Start menu. Do not use your computer R...

Identifying and Removing Computer Viruses 7-5 Keeping Your Anti-Virus Software Current By registering with McAfee Anti-Virus, you can receive free anti-virus softwareupdates for one year. Once you have registered, you will be able to simplydownload the updates at any time. To register and begin down...

Learning about Your Modem 8-1 Chapter 8 Learning about Your Modem (available on select models only) Your Internet PC is equipped with a 56K V.90 data/fax modem. Before using yourmodem to connect to the Internet, you must establish an account with an Internetservice provider (ISP). If your Internet P...

8-2 Learning about Your Modem Connecting Your 56K V.90 Modem To locate the exact location of the modem in your Internet PC, refer to the CompaqHardware and Software Setup poster. Choose the picture below that resemblesyour modem. The connectors are identified directly below the picture. If your Inte...

Learning about Your Modem 8-3 56K ITU V.90 Standard If you are able to connect to an ISP using the V.90 standard, the modem will beable to download files at a maximum speed of 56 kilobits per second (Kbps), overstandard telephone lines. Download speeds will vary with telephone lineconditions. When u...

Surfing the Internet 9-1 Chapter 9 Surfing the Internet The Internet is a worldwide network of computer networks. Computer networksare two or more computers linked or connected together by cables or phone lines.These computers are linked together to provide seemingly endless amounts ofinformation fo...

9-2 Surfing the Internet Understanding the World Wide Web The World Wide Web, also known as the Web, is a popular format that has beenset up on the Internet specifically for publishing and accessing information. This information is formatted into attractive pages in the form of text, graphics,animat...

Surfing the Internet 9-3 Using a Web Browser A Web browser is a program that allows you to see Web sites on the Internet. Your Internet PC comes preinstalled with Microsoft Internet Explorer andNetscape Navigator browsers. Microsoft Internet Explorer To begin surfing the Internet with Internet Explo...

9-4 Surfing the Internet Surfing the Internet with Your Keyboard A quick and easy way to access the Internet is by using your Compaq InternetKeyboard. + NOTE: Before you can use your Internet keyboard to surf, you must set up an ISP account. Your Internet keyboard buttons are one-touch buttons that ...

9-6 Surfing the Internet Surfing Tips After you have set up an Internet connection with your ISP and you log on to theInternet, you are ready to surf. To help your surfing experience be productive, wehave provided a few tips, after a quick review on the Internet. To begin surfing the Internet you mu...

Surfing the Internet 9-7 Using a Search Engine The following points are additional tips on how to find information on the Internetusing a search engine: • When entering keywords, you can enter an entire sentence to limit the search toa more specific topic. For example, for information on carving a t...

Maintaining Your Internet PC 10-1 Chapter 10 Maintaining Your Internet PC Cleaning Your Internet PC Exterior Surfaces To clean exterior surfaces, wipe with a slightly damp cloth. Keyboard To clean the keyboard, gently wipe the surfaces with a soft, clean cloth. Monitor Refer to the monitor manufactu...

10-2 Maintaining Your Internet PC Using System Maintenance Features Optimize your system by using the System Maintenance features offered inMicrosoft Windows. You can use the Maintenance Wizard to check your harddrive for problems, manage your hard drive space, and delete unnecessary files.The Maint...

Upgrading Your Internet PC 11-1 Chapter 11 Upgrading Your Internet PC Your Internet PC is fully upgradable. Items that you can add or replace include thefollowing: • PCI expansion card • ISA expansion card (available on select models only) • Memory modules • System battery If you would like to repla...

11-2 Upgrading Your Internet PC Preparing to Upgrade Your Internet PC Your safety is important. Before proceeding with any procedures involving theinternal components of your Internet PC, please take a few moments to read thefollowing Warning and Caution statements. Following the guidelines in these...

Upgrading Your Internet PC 11-3 Identifying the Major Components of Your Internet PC Your Internet PC has been constructed using a cover design. Familiarize yourselfwith the major components that include the following: The Computer + NOTE: The view shown may differ slightly from your Internet PC.

Upgrading Your Internet PC 11-5 Removing the Cover Before beginning the upgrade procedure, it is recommended that you move thecomputer to a suitable workspace. Choose a clean, spacious, and well-lit area. 1. Using a screwdriver, remove the three cover retaining screws. Removing the Cover Retaining S...

11-6 Upgrading Your Internet PC Identifying Power Supply and Data Cables When performing upgrade procedures, you may find it necessary to disconnectpower supply and data cables. * HINT: If you must disconnect a cable, mark the cable with a piece of masking tape labeled with the name of the device fo...

Upgrading Your Internet PC 11-7 Data Cables Data cables are thin wide cables that usually have black connectors. View of a Typical Data Cable

11-8 Upgrading Your Internet PC Moving the Power Supply Once you have removed the cover, you may notice that the power supply boxrestricts access to certain internal components. If you must move the power supply,complete, the following steps: 1. Using a screwdriver, remove the power supply retaining...

11-10 Upgrading Your Internet PC Identifying System Board Components The following graphics show the location of various system board components. System Board + NOTE: The view shown may differ slightly from your Internet PC.

11-12 Upgrading Your Internet PC Installing an Expansion Card Expansion cards, such as a scanner card or a modem, increase the capabilities ofyour computer. There are many different types of expansion cards available.Before purchasing an expansion card or equipment that requires the installation ofa...

Upgrading Your Internet PC 11-15 Adding or Replacing Memory Modules System Board No. Components 1 Memory Module Slots + NOTE: The view shown may differ slightly from your Internet PC. NOTE: The order of memory module install is important. Always start with the far-right DIMM slot on the system board...

11-16 Upgrading Your Internet PC Installing Additional Memory Adding memory can improve computer and software performance. Contact aCompaq Authorized Service Provider for information on compatible memorymodule types as well as memory module installation. To determine the amount memory currently inst...

11-18 Upgrading Your Internet PC Replacing the Real-Time Clock Battery Your Internet PC is equipped with a lithium or nickel cadmium battery thatprovides power to the real time clock when your system is shut down. If you mustreplace the battery, please observe the following safety guidelines. For mo...

Upgrading Your Internet PC 11-19 Locating the Battery System Board No. Components 1 System Battery + NOTE: The view shown may differ slightly from your Internet PC.

11-20 Upgrading Your Internet PC Replacing a Battery 1. Read all the manufacturer’s documentation for the new battery. 27. Close all programs. 28. Remove all diskettes and CDs. 29. From the Windows Taskbar, click the Start button, select Shut Down, andthen click OK. 30. Unplug the computer power cor...

Understanding Your Service and Support Options 12-1 Chapter 12 Understanding Your Service and Support Options Your Internet PC has many tools to make computing easier. If you have a computerproblem or question, check the following resources for answers: • Review the Troubleshooting section in this g...

12-2 Understanding Your Service and Support Options Using Compaq Diagnostics Compaq Diagnostics provides an easy way to perform system checks and diagnoseproblems. When you double-click the Compaq Diagnostics û icon located in the Compaq Support $ folder on the Windows desktop, a progress bar is dis...

Understanding Your Service and Support Options 12-3 Testing Equipment You may conduct a Quick, Complete, or Custom test. If you choose the Quick test,it can be run in either the Interactive or Unattended mode. Complete or Custom tests are completed only in the interactive mode, since theytest the au...

12-4 Understanding Your Service and Support Options System Record System Record reports all of the devices that came with your computer and all ofthe devices you have added or changed since you purchased your computer.System Record highlights these changes in red. This allows you to isolate anddiagn...

Understanding Your Service and Support Options 12-5 Compaq Service Connection Overview The Compaq Service Connection software installed on your computer is aninnovative way of correcting problems before they begin. The serviceautomatically sends you free software updates that will keep your computer...

12-6 Understanding Your Service and Support Options How it Works The Compaq Service Connection software operates in the background while youare performing other tasks on your computer. You will only be aware that it isworking when a Notice is displayed. If you are actively using your modem when the ...

Understanding Your Service and Support Options 12-7 Internet Support The Internet Support § icon allows you to access the Compaq Service and Support Web page for your country. The Compaq Service and Support Web pageprovides you with tools and information to help make using your Internet PC easiertha...

12-8 Understanding Your Service and Support Options Drivers Installing Drivers for New Hardware If you add new hardware such as a printer or a gamepad to your computer, youmay be prompted to insert the Windows Installation CD or diskettes. If this occurs,complete the following steps: 1. At the Add N...

Troubleshooting Guide 13-1 Chapter 13 Troubleshooting Guide This guide provides useful information on how to identify and correct commonproblems that may occur with your Internet PC. Helpful Hints If you encounter minor problems with your Internet PC, monitor, or software, referto the following list...

13-2 Troubleshooting Guide Audio Symptom Problem Solution Speaker cables are notproperly connected. Shut down your Internet PC using thenormal Windows shutdown procedure.Reconnect the speakers. Refer to the Compaq Hardware and Software Setup poster for detailed instructions. Volume has been muted. O...

13-4 Troubleshooting Guide CD or DVD Symptom Problem Solution CD has been inserted upsidedown. Reinsert the CD with the label facing up. The DVD drive will take longerto start because it has todetermine the type of media,such as audio or video beingplayed, before it can beginplaying. Wait at least 3...

Troubleshooting Guide 13-9 Diskette Drive, SuperDisk, or Zip Disk Symptom Problem Solution Root directory of SuperDisk isfull. Make folders and copy files into thefolders. “Disk Full” messagedisplayed whencopying files toSuperDisk (availableon select models). SuperDisk capacity of 120MBhas been exce...

Troubleshooting Guide 13-11 Games Symptom Problem Solution Minimum hardware orsoftware requirements set byGame manufacturer have notbeen met. Review the game documentation orpackaging for minimum requirements. Game crashesfrequently. Game was not set up properlywhen installed. Reinstall the program,...

13-12 Troubleshooting Guide Internet Symptom Problem Solution Internet Service Provider (ISP)account is not set up properly. Verify Internet settings, or contact your ISPfor assistance. Modem is not set up properly. Reconnect the modem, verifying thefollowing connections: Telephone Line toTelephone ...

13-14 Troubleshooting Guide Keyboard and Mouse Symptom Problem Solution Keyboard needs repair. Call a Compaq Authorized ServiceProvider. Refer to your Warranty Statement for details. Mouse connector is notproperly connected. Shut down your Internet PC using yourkeyboard. 1. Press the Ctrl and Esc ke...

Troubleshooting Guide 13-15 Memory Symptom Problem Solution Wrong memory modules wereused in upgrade. Review Upgrading Your Internet PC thatcame with your Internet PC to verify thecorrect type of memory modules to use. Memory parity error. Memory modules failed. Call a Compaq Authorized ServiceProvi...

13-18 Troubleshooting Guide Contacting a Compaq Authorized Service Provider If you were unable to fix your Internet PC using this troubleshooting guide, refer tothe Warranty Statement that came with your computer for the technical supporttelephone numbers.

14-2 Safety and Comfort Promoting a Safe and Comfortable Work Environment Posture, lighting, furniture, work organization, and other work conditions andhabits may affect the way you feel and how well you work. By adjusting your workenvironment and personal practices, you may be able to minimize fati...

Safety and Comfort 14-3 Key Principles To promote safety and comfort, follow these principles whenever you use yourcomputer. Adjust Adjust your body position and your workequipment. There is no one “right” position.Find your comfort zone, as described in thisSection, and when working at your compute...

14-4 Safety and Comfort Remember Remember to exercise regularly and maintaingeneral fitness. Doing this will help your bodywithstand the rigors of sedentary work. Respectany medical conditions you may have or otherhealth factors you may know of. Adjust yourwork habits accordingly. Finding Your Comfo...

Safety and Comfort 14-5 Different Tasks, Different Postures Your choice of posture within your comfort zone may vary with your task. Forexample, you may find a reclined posture most comfortable for computer tasks,and a more upright posture more comfortable for tasks requiring frequent referenceto pa...

14-6 Safety and Comfort Feet, Knees, and Legs Make sure your feet can rest solidly and comfortably on the floor while sitting. Usean adjustable work surface and chair that allow your feet to rest firmly on the floor,or use a footrest. If you use a footrest, be sure it is wide enough to accommodatedi...

Safety and Comfort 14-7 Back Use your chair to fully support your body. Distribute your weight evenly and usethe entire seat and backrest to support your body. If your chair has adjustable lowback support, match the contours of the chair’s backrest to the natural curve ofyour lower spine. Getting co...

14-8 Safety and Comfort Forearms, Wrists, and Hands Keep your forearms, wrists, and hands aligned in a straight, neutral position,whether you are working at a desk or table, or sitting on a couch or bed. Avoidbending or angling your wrists while typing or using a pointing device. Don't Anchor Your W...

Safety and Comfort 14-9 WRONG! Don’t angle your wrists; this may causeunnecessary strain. * Split Keyboards HINT : If you find it difficult to type with a straight, neutral wrist position, you may want to try a split keyboard. Be aware, however, that improper setup or posture whileusing a split keyb...

14-10 Safety and Comfort Eyes Working at your computer for long periods can be a visually demanding task andmay cause your eyes to become irritated and fatigued. Therefore, you should givespecial attention to vision care, including the following recommendations: Resting Your Eyes Give your eyes freq...

Safety and Comfort 14-11 Arranging Your Work Area You may find a range of monitor heights that allows your head to be balancedcomfortably over your shoulders. Monitor You will reduce eye strain and muscle fatigue in your neck, shoulders, and upperback by properly positioning your monitor and adjusti...

14-12 Safety and Comfort Tilting the Monitor Tilt the monitor so that it faces your eyes. In general, the monitor screen and yourface should be parallel to each other. To check for correct monitor tilt, havesomeone hold a small mirror in the center of the viewing area. When sitting in yournormal wor...

Safety and Comfort 14-13 Eliminating Glare and Reflections on Your Monitor Take the time to eliminate glare and reflections. To control daylight, use blinds,shades, or drapes, or try other glare-reducing measures. Use indirect or reducedlighting to avoid bright spots on your display screen. If glare...

14-14 Safety and Comfort Adjusting the Keyboard Height and Slope Your elbow height should be near the height of your keyboard’s home row (seeillustration under “Shoulders and Elbows”). Adjust your keyboard slope so thatyour wrists are straight. Aligning the Mouse and Keyboard When using a mouse or d...

Safety and Comfort 14-15 Arm Supports and a Palm Rest You may find that supports for your forearms or hands allow you to be morerelaxed and comfortable. Using Arm Supports Some chairs and desks provide padded areas for resting your arms. You may find itcomfortable to rest the middle of your forearms...

14-16 Safety and Comfort Papers and Books Select a work surface or surfaces that are large enough to hold the computerequipment and any additional items required for your work. To help minimize eyefatigue, position any materials to which you frequently refer at about the sameviewing distance. Minimi...

Safety and Comfort 14-17 Phone Cradling your phone between your ear and shoulder may lead to neck, shoulder,and back discomfort. If you use your phone a lot, try using a headset or positioningyour phone so you pick it up with your non-dominant hand. This frees yourdominant hand for note-taking. When...

14-18 Safety and Comfort Working in Comfort Using a Notebook Computer Maintaining a high level of comfort when using a notebook computer may be morechallenging than when using a desktop computer. Therefore, you should beespecially alert to your body’s signals, such as any feeling of discomfort. Also...

Safety and Comfort 14-19 Being Inventive Use pillows, blankets, towels, and books to: • Raise the height of your seat. • Create a footrest, if needed. • Support your back. • Raise your computer to elevate the keyboard and display. • Provide arm supports, if you are working on a couch or bed. • Provi...

Safety and Comfort 14-21 Pointing Style Use your whole arm and shoulder to move the mouse, not just your wrist. Don’trest or anchor your wrist while using your pointing device; keep your wrist, arm,and shoulder free to move. Adjusting Software Controls You can use the software control panel to adjus...

14-22 Safety and Comfort WRONG! Don't angle your wrist when using yourpointing device. * Pointing Comfort When using a mouse or trackball, hold it loosely. Keep your hand relaxed, and clickthe buttons using a light touch. When you are not using your pointing device, don’thold onto it; let it go. Swi...

Safety and Comfort 14-23 RIGHT! Experiment with positioning pillows underyour forearms; they may help keep yourshoulders relaxed and your wrists straight. * Even on a sofa Remember to properly support your lower back. AVOID! • Avoid slouching. • Be sure not to recline too much; this may fatigue your...

14-24 Safety and Comfort Vary Your Tasks Examine your work habits and the types of tasks you perform. Break up the routineand try to vary your tasks during the day. By doing so, you may avoid sitting in oneposition or performing the same activities continuously for several hours usingyour hands, arm...

Safety and Comfort 14-25 Monitoring Your Health Habits and Exercise The comfort and safety of working at your computer can be affected by yourgeneral state of health. Studies have shown that a variety of health conditions mayincrease the risk of discomfort, muscle and joint disorders, or injuries. T...

14-26 Safety and Comfort Organizing Your Adjustments The order in which you follow the advice in the proceeding chapters depends onthe adjustability of your work surface. If your work surface height adjusts, then systematically adjust yourself and yourcomputer “from the ground up.” If you have a fix...

Safety and Comfort 14-27 Self-Check To increase your comfort and reduce potential safety risks, use this checklist tohelp you evaluate your work posture and habits. Seated Position • Have you found a range of seated postures that are most comfortable for you? • Are you changing postures within your ...

Safety and Comfort 14-29 Monitor • Is your monitor positioned in front of you and at a comfortable viewingdistance, about arm’s length? Or if you look at a paper document more thanyour monitor, is your document holder in front of you with your monitor to oneside? • Are the text and images on your mo...

14-30 Safety and Comfort General Prevention • Do you take breaks and walk around briefly, at least once per hour? • Do you exercise regularly? • Periodically, do you take inventory of the stress in your life and change what iswithin your control to change? • If you experience any symptoms that you t...

Safety and Comfort 14-31 Electrical and Mechanical Safety Information Introduction Compaq products are designed to operate safely when installed and used accordingto general safety practices. The guidelines included in this section explain thepotential risks associated with computer operation and pr...

14-32 Safety and Comfort Safety Standards The IEC 950 standards provide general safety design requirements that reduce therisk of personal injury to both the computer user and the service provider. Thesestandards protect against the following hazards: • Electric shock Hazardous voltage levels contai...

Safety and Comfort 14-33 • In all other countries, operate the product in commercial or residentialstructures that have electrical installation in compliance with local and regionaloffice and residential electrical wiring codes such as InternationalElectrotechnical Commission (IEC) 364 parts 1 throu...

14-34 Safety and Comfort Servicing Except as explained elsewhere in the Compaq documentation, do not service anyCompaq product yourself. Opening or removing covers that are marked mayexpose you to electric shock. Service needed on components inside thesecompartments should be done by a Compaq author...

Safety and Comfort 14-35 Power Sources The product should be operated only from the type of power source indicated onthe product’s electrical ratings label. If you have questions about the type of powersource to use, contact your Compaq authorized service provider or local powercompany. For a produc...

14-36 Safety and Comfort Power Cords If you have not been provided with a power cord for your computer or for any AC-powered option intended for use with your computer, you should purchase a powercord that is approved for use in your country. The power cord must be rated for the product and for the ...

14-38 Safety and Comfort Precautions for Portable Computer Products In addition to the general precautions described earlier in this section, be sure toobserve the following precautions when operating a portable computer product.Failure to observe these precautions could result in fire, bodily injur...

Safety and Comfort 14-39 Accessories and Options Installation of accessories and options in safety interlocked areas should performedonly by individuals who are qualified in servicing computer equipment and trainedto deal with products capable of producing hazardous energy levels. Products with Cast...

14-40 Safety and Comfort • Ensure that the rack is level and stable before extending a component from therack. • Extend only one component at a time. The rack may become unstable if morethan one component is extended. • Use caution when pressing the component rail release latches and sliding acompon...

Safety and Comfort 14-41 Lightning Protection To protect a Compaq product during a lightning storm or when it will beunattended and unused for long periods of time, unplug the product from theelectrical outlet and disconnect the antenna or cable system. This prevents damageto the product due to ligh...

14-44 Safety and Comfort Precautions for Products with Laser Devices All Compaq systems equipped with a laser device comply with safety standards,including International Electrotechnical Commission (IEC) 825. With specificregard to the laser, the equipment complies with laser product performancestan...

Safety and Comfort 14-45 • Laser Product Label The following label or equivalent is located on the surface of your laser device.This label indicates that the product is classified as a CLASS 1 LASERPRODUCT. Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm + / - 35 nm DivergenceAn...

14-46 Safety and Comfort For More Information If you want more information about arrangement of work space and equipment orsafety standards, consult the following references: "American National Standard for Human Factors Engineering of Visual DisplayTerminal Workstations," ANSI/HFS Standard ...

Government Approvals 15-1 Chapter 15 Government Approvals Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against h...

15-2 Government Approvals Declaration of Conformity for Products Marked with theFCC Logo (United States Only) This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and(2) this device must accept an...

Government Approvals 15-3 Telecom Network Approvals These two icons and associated statements may be found on desktop and mini-tower computers. They are intended to communicate how to access thetelecommunications regulatory approval information for your product. Onnotebook computers, the approval in...

Government Approvals 15-5 Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any personto use a computer or other electronic device to send any message via a telephonefacsimile machine unless such message clearly contains, in a margin at the...

15-8 Government Approvals Using the Computer WARNING: A very small portion of the population may experience epileptic seizures when viewing certain kinds of flashing lights or patterns that are commonly presentin our daily environment. These persons may experience seizures while watchingsome kinds o...

Government Approvals 15-9 Locating the Regulatory Compliance Markings Labels Other labels containing safety or regulatory information about your specificcomputer are located on the inside and outside of your computer. The followingillustrations show typical Regulatory Compliance Markings labels that...

15-10 Government Approvals Energy Compliance Agency labels are located on the back of the computer. For examples of typicalagency labels, refer to the Safety section. , Energy Star Compliance The Energy Star logo is your assurance that your computer is in compliance withthe EPA Energy Star Computers...

Glossary-1 Glossary 10BaseT – Unshielded twisted pair cable used to connect computers on anEthernet network. See Ethernet. American National Standards Institute (ANSI) – A private, non-profitorganization that facilitates the development of national technical standards byestablishing consensus among ...

Glossary-2 boot – To start up a computer. During the start up process, information necessaryfor the computer to operate is loaded into the memory. browser – A program used to access and view information. See Web browser. bug – An error in computer program code. bulletin board – A computerized meetin...

Glossary-3 compact disc (CD) – A circular piece of plastic that can store a maximum of 650MB of digital data on one side using laser technology. Types of CDs include thefollowing: • CD-ROM (read only memory) – Contains read-only information. • CD-RW (rewritable) – Information can be saved to the dis...

Glossary-6 extranet – An intranet that is accessible to those not part of the organization byspecial permission. See intranet. File Transfer Protocol (FTP) – An instruction set that specifies how files aredownloaded or uploaded. See download, upload. floppy – Informal term for diskette. Also known a...

Glossary-7 hibernation – Applies to notebook computers only. A state of decreased powerconsumption. When the notebook computer enters this state, the contents of thememory are automatically written to the hard disk for safe storage. Your notebookcomputer automatically enters hibernation if any of th...

Glossary-8 IEEE – See Institute of Electrical and Electronics Engineers. IEEE-1394 High Performance Serial Bus – A Plug-and-Play digital interfacethat allows up to 63 devices to be connected sequentially into a single external port.See daisy chain, IEEE-1394 port, Plug and Play. IEEE-1394 port – A d...

Glossary-12 Multimedia Extension (MMX) – A microprocessor technology developed by theIntel Corporation that runs multimedia programs faster and more efficiently. Musical Instrument Digital Interface (MIDI) – A computer file format used torepresent musical sounds. MIDI files can be identified by the ...

Glossary-13 PC Card – A credit card-sized device that can be plugged into a PC Card slot on anotebook computer to expand its functionality. Formerly known as a PCMCIACard. See Personal Computer Memory Card International Association. PCI – See Peripheral Component Interconnect. PCMCIA – See Personal ...

Glossary-14 proprietary – Refers to software or hardware technology owned by a company orindividual that has exclusive rights to it. protocol – A formal standard or instruction set. RAM – See memory. random access memory (RAM) – See memory. RAS – See remote access server, Remote Access Service. read...

Glossary-17 wide area network – Geographically separated computers linked together for thepurpose of sharing resources, such as data. The Internet is the largest wide areanetwork in the world. Contrast local area network. Windows NT – See Microsoft Windows NT. Windows desktop – The work area shown o...

Index-1 Index A Add/Remove Programs utility 6-8anti-virus See McAfee Anti-Virusanti-virus emergency diskette 7-3 creating 7-3using 7-4 B battery battery warning 15-5 browsing 9-6buttons Instant Answer 12-7 C cables data 11-6power supply 11-6 CD troubleshooting 13-4 CD/DVD drive 5-17 inserting a CD o...