Compaq 6500 - Manual

1-1 1 Documentation Kit This chapter overviews the contents of the documentation kit provided with the CompaqArmada 6500 Family notebook computer. The Compaq Armada 6500 Familydocumentation kit contains: · Compaq Armada 6500 Family Quick Setup Guide · Compaq Armada 6500 Family Reference Guide · Comp...

Documentation Kit 1-3 · PC Cards – provides detailed instructions on using and configuring PC Cards inWindows 95, Windows 98, and Windows NT. Included in this section is an IRQresource table showing which IRQ resources can be freed in the event of a conflict. · Modules – provides basic instruction o...

Documentation Kit 1-4 Compaq Web Sites Please visit the Compaq Web Site to download the latest Compaq Armada 6500 Familyoperating system drivers and on-line User information. A comprehensive list of countryspecific Compaq Web Sites has been added to your Favorites folder. To access the CompaqWeb Sit...

2-1 2 Getting to Know Your Computer This chapter identifies and describes the industry leader features, components, controls, andindicators of your Compaq Armada 6500 notebook computer. It also describes how to usethe integrated touch pad as well as how to replace the system battery. Features The Co...

Getting to Know Your Computer 2-2 Components, Controls, and Indicators This section shows the locations and provides a description of the different components onyour Compaq Armada 6500 notebook computer. Front and Right Side Components Component Description ➊ Power LEDBattery Charging LED The green ...

Getting to Know Your Computer 2-4 Front and Left Side Components Component Description ➊ Lid Release One of two lid releases. Push in both releases at the same time toopen the LCD panel. ➋ Speaker Left stereo speaker used to hear sound files and system sounds. ➌ PC Card Ejectors Ejects a PC Card. To...

Getting to Know Your Computer 2-6 Back Components Component Description ➊ External Power In Input connection for Universal AC adapter. ➋ Universal Serial Bus(USB) Port A USB device, such as a mouse, keyboard, ordigital camera connects to this port. ➌ RJ45 Ethernet NetworkPort A 10 or 100BaseT Ethern...

Getting to Know Your Computer 2-7 Bottom Components Component Description ➊ Battery Release Releases the LiIon battery from the notebook computer. ➋ LiIon Battery Provides power to your notebook computer. ➌ Expansion Bay ModuleRelease Releases the drive module installed in the Expansion Bay. ➍ Memor...

Getting to Know Your Computer 2-8 Controlling Power The Suspend/Power button not only enables you to take advantage of the built-in powersaving features but also turns the notebook On and Off. Goal Action On/Resume Press this button to turn the system On or resume normal operation fromthe Suspend mo...

Getting to Know Your Computer 2-9 Using the Touch pad The touch pad is a touch-sensitive pointing device that provides all the features of a mouse.Although its operation differs from a mouse, its function is the same – to move the cursoraround the screen. Please refer to Figure 2-5 and the following...

Getting to Know Your Computer 2-10 1. With your fingers on the keyboard in the normal typing position, the touch pad is easily accessible by moving either your thumb or a finger down on to the touch pad. 2. Gently move your thumb or finger across the touch pad in the direction you want the cursor to...

Getting to Know Your Computer 2-13 Using the Battery Your Compaq Armada 6500 notebook computer has an easily removable main battery pack.This section describes how to maintain and replace the notebook computer’s main batterypack. Preparing the Battery for Use Your Compaq Armada 6500 notebook uses a ...

Getting to Know Your Computer 2-14 Battery Removal and Installation Your Compaq Armada 6500 is equipped with a Bridge Battery that provides power for up tofour minutes when changing the notebook computer’s main battery. The addition of theBridge Battery means you do not have to waste valuable time p...

Getting to Know Your Computer 2-19 Using Your Modem Prior to using your internal modem, you must ensure the following: · The modem is properly configured for the country in which it will be used via the Country Select Utility, and · The appropriate adapter cable is supplied. A modem adapter cable is...

Getting to Know Your Computer 2-20 How to Use Country Select The Country Select utility is automatically copied to your hard drive during Windows Setup.A Country Select icon is also installed in the Windows program group so that the utility canbe rerun if the country settings need to be changed. Fol...

3-1 3 System Software & Restoration This chapter provides an overview of the applications and utilities supplied on the CompaqSoftware CD as well as directions on how to restore your system using the CompaqQuickRestore CD. Installing Optional Software The Compaq Software CD contains on-line docu...

System Software & Restoration 3-7 7. At the end of each diagnostic run, you will be notified if the test ran successfully or if errors were encountered. If errors were encountered, you will be given a choice to viewthe error log file to determine the nature of the problem encountered by the diag...

System Software & Restoration 3-8 QuickRestore Procedures Before using the Compaq QuickRestore CD to restore the factory installed software on anew hard drive or a non-Windows 95/98 formatted hard drive, you must first complete steps1 through 13. If you are using the Compaq QuickRestore CD to re...

4-1 4 Configuring Your Notebook This chapter provides information on how to configure your notebook computer and itssecurity features using the System Setup Program. Your notebook computer is configuredwith default settings selected for typical notebook computer use. If you are familiar with System ...

Configuring Your Notebook 4-2 Updating Your Notebook Computer's Configuration There are a number of hardware features that can be configured on your notebook computer. Menu Configurable Features Main System TimeSystem DateLid Switch Mode Advanced Secured Setup ConfigurationsI/O Device ConfigurationR...

Configuring Your Notebook 4-3 Helpful Hints There are several keyboard keys assigned to help you select menus and sub-menus, options,and to change option values. Legend Key Alternate Key Function F1 Alt + H Displays the General Help window. ESC Alt + X Exits the current menu and returns you to the p...

Configuring Your Notebook 4-4 Main Menu Feature Settings Comments System Time Enter current time:hour, minute, secondformat. Sets the system to specified time. System Date Enter current date:month, day, yearformat. Sets the system to specified date. Diskette Display only field Indicates the notebook...

Configuring Your Notebook 4-5 Advanced Menu Field Settings Comments Secured SetupConfigurations No* Yes Select Yes to prevent a Plug and Play OperatingSystem from changing system settings. I\O DeviceConfiguration Submenu Peripheral Device Configuration: Refer to I/ODevice Configuration Submenu for a...

Configuring Your Notebook 4-7 Security Menu Feature Settings Comments SupervisorPassword Is Display only field. When set to Clear, a Supervisor Password hasnot been set. User Password Is Display only field. When set to Clear, a User Password has notbeen set. Set SupervisorPassword Enter a password o...

Configuring Your Notebook 4-8 Notebook Computer Security Notebook Computer Security is important to avoid theft or accidental loss of your computersoftware and hardware. The Compaq Armada 6500 provides the following levels ofprotection: · User Password – Used to prevent unauthorized access to your n...

Configuring Your Notebook 4-11 Password on Undock Setting a User Password and enabling Password on Undock prevents unauthorizedundocking of the notebook from the Compaq Mobile 6500 Expansion Unit and/or theCompaq Armada 6500 Convenience Base. When a request is made to undock the notebook,you will be...

Configuring Your Notebook 4-13 Continued Feature Settings Comments Resume On Time Off* On When this option is set to On and SuspendMode is set to Suspend to RAM, the systemwakes the system up at the time defined inResume Time. Resume on Time will not workwhen the Suspend Mode is set to Save toDisk. ...

Configuring Your Notebook 4-14 Exit Menu Enter the Exit Menu to save changes, set factory defaults or exit the System Setup Program. Feature Action Comments Exit SavingChanges <Enter> Exit System Setup and save your changes toCMOS. Exit DiscardingChanges <Enter> Exit System Setup without...

5-1 5 Memory Upgrades Your Compaq Armada 6500 notebook computer comes with 64MB of onboard SDRAMmemory. You can add additional memory up to a total of 192MB or greater. The Compaq Armada 6500 supports 3.3V SDRAM 66MHz (or faster) 144-pin SO-DIMMmodules. Additional memory is available in 32MB and 64M...

Memory Upgrades 5-2 Installing Additional Memory To install additional memory: 1. Save all data and shutdown any running applications, then turn off the notebook computer. Ensure that the notebook computer is not in suspend mode. 2. Turn the unit over so the bottom is facing up. 3. Remove the memory...

Memory Upgrades 5-4 Removing Memory To remove memory: 1. Save all data and shutdown any running applications. 2. Turn off the notebook computer. Ensure that the notebook computer is not in suspend mode. 3. Turn the unit over so the bottom is facing up. 4. Remove the memory compartment cover using yo...

6-1 6 Troubleshooting This chapter provides troubleshooting tables listing specific problems, probable causes, andrecommended actions to take if you are experiencing difficulty with your notebookcomputer’s hardware or software. If your notebook fails after trying the techniquesdescribed in this chap...

Troubleshooting 6-2 Notebook Computer Troubleshooting Problem Possible Cause Action System doesnot start whenthe notebookcomputer isturned on andrunning onbattery power. Battery Pack is drained. Battery Pack is defective. Main logic board failure. Charge the Battery Pack. Replace the Battery Pack. P...

Troubleshooting 6-6 LCD Troubleshooting Problem Possible Cause Action Power is on,but there is noLCD display. Notebook computerStandby Timer expired. Notebook computerVideo Timer expired. Notebook computerAuto Suspend Timerexpired. Notebook computerrunning in CRT mode. Screen saver utilityinstalled....

Troubleshooting 6-7 PC Card Troubleshooting Problem Possible Cause Action PC Card doesnot work. Card improperlyinserted. Device drivers missingor improperly installed. Card not supported. Zoomed Video Cardinserted in top slot. Insert the card label-side up. When card is insertedproperly, you should ...

Troubleshooting 6-9 Audio and IR Troubleshooting Problem Possible Cause Action Sound is notworking. Audio volume needs tobe increased. System audio has beenturned off. Configuration problem. Adjust audio volume by pressing the[fn]+[ s ] hot key combination. Check the sound icon located on theWindows...

A–1 A Technical Specifications GTX6300MD System Specifications Feature Specification CPU Intel Pentium II 300 MHz MMX LCD 14.1" XGA TFT HDD 6 GB L2 Cache 512KB Base RAM 64MB – SDRAM 3.3v Maximum RAM 192MB or greater RAM Expansion Dual 144 pin SO–DIMM3.3v self-refresh Battery LiIon – 12 cell 54Wh...

Technical Specifications A–2 Feature Specification Size 9.7" x 12" x 1.4" Weight (no FDD or CD-ROM in bay) 5.96 lbs. (approximate) Weight (FDD in bay) 6.27 lbs. (approximate) Weight (CD-ROM in bay) 6.46 lbs. (approximate) Operating System Windows 95 orWindows NT 4.0 Warranty 3 years The ...

B–1 B Compaq Customer Support Preparing for a Technical Support Call If you cannot solve a problem using the troubleshooting tips in Chapter 6, you may need tocall technical support. To receive the fastest possible solution when you call, follow theinstructions in Chapter 2 to run the AMI Diagnostic...

Compaq Customer Support B–2 Worldwide Telephone Numbers Locate your geographical area in the following table and use one of the telephone numbersfor Compaq assistance General Information Numbers—Product information, technical assistance, and thelocation of your nearest Compaq authorized dealer, rese...

C-1 C Regulatory Notices Throughout these regulatory notices, Compaq products are referred to by their regulatoryagency series numbers. Regulatory Agency Series Numbers Regulatory agencies worldwide use agency series numbers for product identification. Eachapproved product displays the assigned agen...

Regulatory Notices C-2 Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residentia...

Regulatory Notices C-3 For questions regarding this declaration, write Compaq Computer CorporationP. O. Box 692000, Mail Stop 510101Houston TX 77269-2000 or call 281-514-3333 To identify your product, refer to the part, series, or model number found on theproduct. If you have questions about your pr...

Regulatory Notices C-4 Japanese Notice German Ergonomics Notice The Compaq PP2020 agency series of computers meet the requirements of ZH 1/618(German Safety Regulations for Display Work Places in the Office Sector) when used inconjunction with docking bases, keyboards, and monitors that bear the “GS...

Regulatory Notices C-5 Battery Notice ________________________ WARNING __________________________ This computer contains two internal batteries: a lithium coin cellreal time clock battery and a nickel metal hydride bridge batterypack. There is a risk of explosion and injury if the batteries areincor...

Regulatory Notices C-6 greater than the voltage and current rating marked on the product. In addition, the diameterof the wire must be a minimum of 0.75 mm²/18AWG, and the length of the cord must bebetween 5 feet (1.5 m) and 6½ feet (2 m). If you have questions about the type of powercord to use, co...

Regulatory Notices C-7 Laser Information Laser Type: Semiconductor GaAlAs Wave Length: 780 ± 35 nm Divergence Angle: 53.5 ° ± 1.5 ° Output Power: Less than 0.2mW or 10,869 W·m -2 sr -1 Polarization: Circular Numerical Aperture: 0.45 ± 0.04 Only authorized technicians trained by Compaq should attempt...

Regulatory Notices C-8 Modem Notices FCC Regulations - Part 68 To comply with the Federal Communications Commission (FCC) Rules and Regulations,Part 68, these instructions must be followed: 1. Your modem must not be connected to a party line or coin-operated telephone. 2. If a problem occurs on the ...

Regulatory Notices C-9 If your telephone equipment causes harm to the telephone network, the telephone companymay discontinue your service temporarily. If possible, they will notify you in advance. But ifadvance notice is not practical, you will be notified as soon as possible. You will beinformed o...

Regulatory Notices C-10 Users should ensure for their own protection, that the electrical ground connections of thepower utility, telephone lines and internal metallic water pipe system, if present, areconnected together. This precaution may be particularly important in rural areas. Caution: Users s...

Regulatory Notices C-11 British Approvals Board for Telecommunications (BABT) The following information is provided in compliance with requirements of the BritishApprovals Board for Telecommunications (BABT). It includes a sample “Application Formfor Installation of Modular Telephone Sockets.” Xirco...

Regulatory Notices C-17 Application Form For Installation Of Modular Telephone Sockets To the customer: If your current telephone installation is not equipped with the new modular telephone socketyou must have one fitted by your telephone service provider. Please complete this form andreturn it to y...

C-1 Index A AC Adapter, 2-11, 2-12Acronyms, viAMI Diagnostics, 3-4, 1 Using AMI Diagnostics on CD, 3-4Using AMI Diagnostics on Diskette,3-6 Applications, 3-2Audio 16-bit stereo feature, 2-1stereo audio output jack, 2-2 B Battery, 2-14 Bridge Battery, 2-14charge indicator, 2-2installing, 2-17Preparin...