Page 2 - Contents; Preface
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contents v Contents Preface ..........................................................................................................................xi Symbols ....................................................................
Page 3 - Chapter 2
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Contents 1.8.5 System Memory ..........................................................................1-191.8.6 Cache ..........................................................................................1-191.8.7 Loca...
Page 4 - Chapter 5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contents vii Chapter 5 Removal and Replacement Procedures 5.1 Serial Number...................................................................................... 5-15.2 Disassembly Sequence Chart .................................
Page 5 - Appendix A
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Contents 6.4 Diskette Drive ......................................................................................6-96.5 CD-ROM Drives ...............................................................................6-106.6...
Page 6 - Symbols; Technician Notes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface Preface xi Preface This Maintenance and Service Guide is a troubleshooting guide that can be used forreference when servicing the Compaq Armada 4100 and 4200 Families of PersonalComputers. Additional information is ava...
Page 7 - Laser Safety; LASER INFO
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Preface Laser Safety All Compaq systems, equipped with CD-ROM drives, comply with appropriate safetystandard including IEC 825. With specific regard to the laser, the equipment complieswith laser product performance stan...
Page 8 - Locating Additional Information; Service Training Guides
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface xiii Locating Additional Information The following documentation is available to support the products: ■ Quick Setup ■ Reference Guide ■ Introducing Microsoft Windows 95 ■ Compaq Service Quick Reference Guide ■ Servi...
Page 9 - Chapter 1; Product Description; Computer Features and Models; This chapter describes the features of these computer models.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1 Product Description 1-1 Product Description 1.1 Computer Features and Models The Compaq Armada 4100 and 4200 Families are mobile notebook computers withadvanced modularity, processors, and video graphics. Both famili...
Page 10 - Models; The following 4200 models are available:; 200 Family of Personal Computers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Product Description Figure 1-1 . Compaq Armada 4100 and 4200 1.2 Models The following 4200 models are available: Table 1-1 4200 Family of Personal Computers Model Processor Display Hard Drive Cache Memory/ Upgrade 4210T 23...
Page 11 - Compaq Armada 4100 Family of Personal Computers; Standard Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1-3 The following 4100 Family models are available: Table 1-2 Compaq Armada 4100 Family of Personal Computers Model Processor Display Hard Drive Cache Memory/ Upgrade 4120 120-MHz Pentium 11.3-inch CSTN 810...
Page 13 - The computer has the following security features:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1-5 ■ Infrared interface for wireless communication with other IrDA-compliant devices atdata rates up to 115 kbaud or 4 mbps on the 4210T, 4220T, 4150, 4150T, 4160T,and the 4160T Slimline models. ■ Two PCMC...
Page 14 - Options
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Product Description waiting to be awakened. In the ON state, all systems are powered up and the unit iscompletely functional. 1.4 Options The 4100 and 4200 Families support the following options: ■ MCD Expansion Unit ■ Con...
Page 18 - External Computer Components
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Product Description 1.5 External Computer Components The external computer components are illustrated and described in this section. 1.5.1 Front and Left Side Components The front and left side external components are sho...
Page 21 - DualBay
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1-13 1.5.4 Bottom Components The bottom external components are shown in the following figure and are identified inthis section: 1 DualBay 2 Pointing device 3 Memory compartment 4 Expansion slot 5 Hard driv...
Page 22 - Battery charge
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Product Description 1.5.5 Status Panel Lights The status panel lights are shown in the following figure and are identified in thissection: 1 Power/Suspend 2 Battery charge 3 Caps Lock 4 Scroll Lock 5 Num Lock Figure 1-6. ...
Page 23 - Mobile CD Expansion; Stereo speakers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1-15 1.6 Mobile CD Expansion Unit Components The front and left components of the Mobile CD Expansion Unit are shown in thefollowing figure and are identified in this section: 1 Stereo speakers 2 CD-ROM dri...
Page 25 - Convenience Base Connectors
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1-17 1.7 Convenience Base Connectors The convenience base connectors are shown in the following figure and are identifiedin this section: 1 Stereo speaker connector 2 External keyboard 3 Mouse 4 AC power 5 ...
Page 26 - Design Overview - Computer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 Product Description 1.8 Design Overview - Computer This section presents a design overview of the 4100 and 4200 Families. The overviewis limited to field replaceable parts. All replacement parts are listed in Chapter 3.Re...
Page 28 - The standard Compaq Armada video subsystem consists of:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20 Product Description 1.8.7 Local Bus Video The standard Compaq Armada video subsystem consists of: ■ An internal LCD display. ■ One Megabyte frame buffer (Two Megabyte frame buffer for the 42210T and4220T) ■ An inverter to...
Page 29 - Troubleshooting; Running Computer Setup as described in Section 2.5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 2 Troubleshooting 2-1 Troubleshooting This chapter contains troubleshooting information for the computer and theconvenience base. The basic steps in troubleshooting the computer include: 1. Completing the preliminary s...
Page 30 - Preliminary Steps; to the center
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Troubleshooting 2.1 Preliminary Steps IMPORTANT: Use AC Power when running POST, Computer Setup, or Computer Checkup. A low-battery condition could initiate Suspend or Hibernation and interruptthe test. Before running POST...
Page 31 - Enter; Clearing the Power-On and Setup Passwords; Proceed with the troubleshooting procedures.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-3 If you are running Diagnostics from a diskette, complete the following steps: a. Insert the Diagnostics diskette into the diskette drive and turn on the computer. b. At the Welcome Screen, press Enter to ac...
Page 32 - POST Error Messages
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Troubleshooting 2.3 Power-On Self Test (POST) The Power-On Self-Test (POST) is a series of tests that run every time the computer is turned on. POSTverifies that the system is configured and functioning properly To run POS...
Page 33 - Warning Messages
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-5 Table 2-1 Warning Messages Message Description Clock not ticking correctly The real-time clock is not ticking. Replace the real time clock CMOS checksum invalid, run SCU CMOS RAM information has been corrup...
Page 34 - Fatal Error Messages
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Troubleshooting Table 2-2 Fatal Error Messages Message Description Beep Code CMOS RAM test failed A walking bit test of CMOS RAM location 0E (Hex) - 3F (Hex) failed. 3 DMA controller faulty A sequential read/write of the t...
Page 35 - Compaq Utilities
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-7 2.5 Compaq Utilities Run the Compaq Utilities to view or test system information and installed or connected devices. RunCompaq Utilities from either the computer hard drive or from diskette. If running Comp...
Page 37 - Computer Checkup
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-9 Computer Checkup To run Computer Checkup from the hard drive, complete the following steps: 1. Close all applications and shut down the computer. 2. Turn off the computer. 2. Turn on the computer. 4. When t...
Page 39 - and choose another item, or to print the information.; Diagnostic Error Codes; resolved, do not proceed with the remaining steps.; Processor Test Error Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-11 6. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information. 2.6 Diagnostic Error Codes Diagnostic error codes occur if...
Page 40 - Memory Test Error Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Troubleshooting Table 2-5 Memory Test Error Codes Error Code Description Recommended Action 200-xx Memory machine ID test failed The following steps apply to error codes 200-xx and 202-xx: 202-xx Memory system ROM checksu...
Page 41 - Diskette Drive Test
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-13 Table 2-8 Diskette Drive Test Error Code Description Recommended Action 600-xx Diskette ID drive types test failed The following steps apply to error codes 600-xx through 698-xx: 601-xx Diskette format fai...
Page 42 - Video Test Error Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Troubleshooting Table 2-11 Video Test Error Codes Error Code Description Recommended Action 501-xx Video controller test failed The following apply to error codes 501-xx through 516-xx: 502-xx Video memory test failed 1. ...
Page 43 - Audio Test Error Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-15 Table 2-11 Continued Error Code Description Recommended Action 2419-xx ECG/VGC ROM checksum test failed The following steps apply to error codes 2402-xx through 2456-xx: 2421-xx ECG/VGC 640 × 200 graphics ...
Page 44 - Pointing Device Interface Test Error Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Troubleshooting Table 2-13 Pointing Device Interface Test Error Codes Error Code Description Recommended Action 8601-xx Mouse test failed The following steps apply to 8601-xx and 8602-xx: 1. Replace the top cover assembly...
Page 45 - Troubleshooting Without Diagnostics; Solving Audio Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-17 2.7 Troubleshooting Without Diagnostics This section provides information about how to identify and correct some commonhardware, memory, and software problems. It also explains several types of commonmessa...
Page 46 - Solving Battery and Battery Gauge Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Troubleshooting Solving Battery and Battery Gauge Problems Some common causes and solutions for battery problems are listed in the followingtable. The "Solving Power Problems" section in this chapter also may be a...
Page 48 - Solving Diskette and Diskette Drive Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Troubleshooting Solving Diskette and Diskette Drive Problems Some common causes and solutions for diskette and diskette drive problems are listedin the following table. Table 2-17 Solving Diskette and Diskette Drive Probl...
Page 49 - Solving Hard Drive Problems; Solving CD-ROM Drive Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-21 Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the followingtable. Table 2-18 Solving Hard Drive Problems Problem Probable Cause Solution(s) Reading hard...
Page 50 - Solving Hardware Installation Problems; Solving Infrared Connection Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 Troubleshooting Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in thefollowing table. Table 2-20 Solving Hardware Installation Problems Problem Probab...
Page 51 - Solving Keyboard/Numeric Keypad Problems; Solving Pointing Device Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-23 Solving Keyboard/Numeric Keypad Problems Some common causes and solutions for keyboard/numeric keypad problems are listedin the following table. Table 2-22 Solving Keyboard/Numeric Keypad Problems Problem ...
Page 52 - Solving Memory Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Troubleshooting Solving Memory Problems Some common causes and solutions for memory problems are listed in the followingtable. Table 2-24 Solving Memory Problems Problem Probable Cause Solution(s) Memory count during Powe...
Page 53 - Solving PC Card Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-25 Solving PC Card Problems Some common causes and solutions for PC Card problems are listed in the followingtable. Table 2-25 Solving PC Card Problems Problem Probable Cause Solution(s) PC Card error message...
Page 55 - Solving Power Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-27 Solving Power Problems Also see "Solving Battery and Battery Gauge Problems" in this chapter. Table 2-26 Solving Power Problems Problem Probable Cause Solution(s) Computer won't turn on and LEDs ar...
Page 56 - Solving Printer Problems; Solving Screen Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28 Troubleshooting Solving Printer Problems If you experience problems printing, run a printer self-test. Refer to the documentationprovided with the printer for instructions. If the self-test fails, it is a printer-specific...
Page 58 - The application was not installed correctly.; Solving Software Application Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30 Troubleshooting Table 2-28 Continued Problem Probable Cause Solution(s) The image on the external monitor does not fill the screen. You are using an external monitor and simultaneously displaying an image on the computer ...
Page 59 - Solving Convenience Base Problems; Display Problems and Solutions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-31 Solving Convenience Base Problems Table 3-30 Display Problems and Solutions Problem Possible Cause Solution(s) Garbled characters on internal display or flashing internal display when connected to external...
Page 60 - External Device Installation Problems and Solutions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32 Troubleshooting Table 3-33 External Device Installation Problems and Solutions Problem Possible Cause Solution(s) A new device is not recognized as part of the computer system. Power switch of the new external device was ...
Page 61 - Solving Network Problems; Solving Ethernet Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 2-33 Solving Network Problems This section provides guidelines for troubleshooting common Ethernet networkproblems. Refer to these guidelines when you have determined that the computer in theconvenience base is...
Page 62 - module before returning the convenience base for replacement.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34 Troubleshooting Solving Ethernet Network Problems Continued Problem Possible Cause Solution(s) Diagnostics reports a failure. The cable is not securely connected to the network connector on the Ethernet network. Ensure th...
Page 63 - Chapter 3; Illustrated Parts
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3 Illustrated Parts 3-1 Illustrated Parts This chapter provides illustrated parts and references for spare parts for the CompaqArmada 4100 and 4200 Families. To review an illustrated parts breakdown of thecomputers, re...
Page 70 - Cables and Power Cords
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Illustrated Parts 3.3 Cables and Power Cords Figure 3-4. Cables
Page 80 - Shipping Boxes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Illustrated Parts Table 3-8 Miscellaneous Screw Kit Contents and Use (258819-001) Description Size Quantity Where Used CPU aligning socket 7 mm socket 10 expansion connector Shoulder screw, diskete eject T8/Slotted 5 disk...
Page 81 - Documentation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-19 3.9 Documentation Table 1-10 Documentation Description Spare Part Number Armada 4100 Family Illustrated Parts Map (10 ea) 258623-001 Armada 4200 Family Illustrated Parts Map (10 ea) 258624-002 Armada 410...
Page 83 - Chapter 4; Removal and Replacement; Electrostatic Discharge; Typical Electrostatic Voltages
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 4 Removal and Replacement Preliminaries 4-1 Removal and Replacement Preliminaries This chapter provides general service information for the Compaq Armada 4100 and4200 Families. Adherence to the procedures and precautio...
Page 84 - to Equipment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Removal and Replacement Preliminaries 4.1.2 Preventing Electrostatic Damage to Equipment Many electronic components are sensitive to ESD. Circuitry design and structuredetermine the degree of sensitivity. The following pro...
Page 85 - Store drives in the original shipping containers.; Static-Shielding Protection Levels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Preliminaries 4-3 4.1.4 Preventing Damage to Drives To prevent static damage to hard drives, use the following precautions: ■ Handle drives gently, using static-guarding techniques. ■ Store drives in th...
Page 87 - Recommended Materials and Equipment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Preliminaries 4-5 4.1.8 Recommended Materials and Equipment Other materials and equipment that are recommended for use in preventing staticelectricity include: ■ Antistatic tape ■ Antistatic smocks, apr...
Page 88 - Service Considerations; Flat-bladed screwdriver; Serial Number
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Removal and Replacement Preliminaries 4.2 Service Considerations Listed below are some considerations to keep in mind during the disassembly andassembly of the computer. 4.2.1 Tool Requirements ■ Torx T-8 screwdriver ■ Fla...
Page 90 - Disassembly Sequence Chart
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number and disassembly sequence forremoving components from the computer. 5.3.1 Disconnect AC Power5.3.1 Discon...
Page 91 - Preparing the Computer for Disassembly; Disconnect the External Diskette Drive Bay, if connected.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-3 5.3 Preparing the Computer for Disassembly Before beginning the removal and replacement procedures, complete the followingprocedures: 1. Disconnect the AC power and any external devices (...
Page 92 - Disconnecting the AC Power and External; Disconnect the AC adapter power cord from the wall.; Disconnect the External Diskette Drive Bay from the computer.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Removal and Replacement Procedures 5.3.1 Disconnecting the AC Power and External Diskette Drive Bay The first procedure that should be performed on the computer is to disconnect thepower supply and any external devices. 1....
Page 93 - Convenience Base; disengage it from the adapter.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-5 5.3.2 Undocking the Computer If the computer is docked in an auxiliary station, it must be undocked from theconvenience base and from the adapter or detached from the Mobile CD ExpansionU...
Page 96 - Convenience Adapter Base
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Removal and Replacement Procedures Convenience Adapter Base To undock the computer from the adapter, complete the following steps: 1. Grasp both the computer and adapter, then pull apart. Figure 5-6. Undocking the Computer...
Page 97 - Mobile CD Expansion Unit; To detach the computer from the MCD, complete the following steps:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-9 Mobile CD Expansion Unit Before detaching the computer from the MCD, disconnect it from the conveniencebase. CAUTION: Make sure the computer display is closed before beginning this proced...
Page 98 - Rotate the eject lever on the back of the MCD
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Removal and Replacement Procedures 2. Turn the computer and MCD over, top side up. 3. Rotate the eject lever on the back of the MCD 1 down to pry the two pieces apart. Remove the computer from the guide hooks on the MCD b...
Page 99 - Close the expansion slot cover on the bottom of the computer.; Reverse the above procedures to attach the computer to the MCD.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-11 4. Close the expansion slot cover on the bottom of the computer. Figure 5-9. Closing the Expansion Slot Cover Reverse the above procedures to attach the computer to the MCD. CAUTION: Pow...
Page 100 - Grasp the battery cap on the top and bottom
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Removal and Replacement Procedures 5.3.3 Battery Packs The handle battery pack and the DualBay battery pack should be removed beforeperforming any internal maintenance on the computer. ! WARNING: Metal objects can damage ...
Page 102 - and Devices; on the right side of the computer. Lifting the
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 Removal and Replacement Procedures 5.3.4 DualBay Battery Pack and Devices Either a diskette drive or a modular battery pack may be installed into the DualBay.The device in the DualBay must be removed prior to performing m...
Page 103 - To install the DualBay device, complete the following steps:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-15 CAUTION: The device in the DualBay must be removed prior to performing maintenance on the computer. ! WARNING: Metal objects can damage the battery pack as well as the battery contacts i...
Page 104 - To remove the pointing device, complete the following steps:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Removal and Replacement Procedures 5.3.4 Pointing Devices There are two pointing devices available for the computer: a modular touchpad and amodular trackball. Both devices are removed and installed the same way. To remov...
Page 105 - To install the pointing device, complete the following steps:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-17 To install the pointing device, complete the following steps: 1. Align the slots in the sides of the pointing device with the guide rails in the pointing device bay. 2. Slide the pointin...
Page 106 - Remove the two screws; Reverse the above procedure to install the hard drive.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18 Removal and Replacement Procedures 5.3.5 Hard Drive The hard drive is held in place with two screws. To remove the hard drive, complete thefollowing steps: 1. Disconnect the AC power (section 5.3.1). 2. Undock the compute...
Page 107 - Press the PC card eject button
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-19 5.3.6 PC Card Compaq recommends that you remove any installed PC (PCMCIA) cards beforeperforming any service on the computer. To remove a PC card, complete the followingstep: Press the P...
Page 108 - Computer logo
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Removal and Replacement Procedures 5.4 External Computer Components This section describes the removal and replacement procedures that do not requireaccess to the internal components of the computer. This includes: Comp...
Page 109 - the foot free from the base cover.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-21 5.4.2 Computer Feet There are four locations where the two different computer feet may be applied. Thelocations are: one on the hard drive and three on the CPU base cover. To replace the...
Page 110 - To attach the handle to the computer, follow these steps:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Removal and Replacement Procedures 5.4.3 Handle This section describes the removal and replacement of the handle. To remove thehandle, complete the following steps: To attach the handle to the computer, follow these steps...
Page 111 - Tighten the thumbscrews on the handle by turning them clockwise.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-23 4. Tighten the thumbscrews on the handle by turning them clockwise. 5. Turn the computer right side up, open the display, attach external devices, and pressthe suspend button to exit Sus...
Page 112 - To remove the handle from the computer, follow these steps:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24 Removal and Replacement Procedures To remove the handle from the computer, follow these steps: 1. Close the computer and turn it bottom side up, with the handle in the carry position. 2. Remove the battery from the handle...
Page 114 - CPU Base Assembly; Memory cover
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26 Removal and Replacement Procedures 5.5 CPU Base Assembly This section describes the removal and replacement of the CPU base assembly and thedoors associated with it. It includes the following: Memory cover Memory boar...
Page 115 - Reverse the procedure to install the memory cover.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-27 5.5.1 Memory Cover The memory cover must be removed before either the memory boards or the Lithiumclock battery can be removed. To remove the memory cover, complete the followingsteps: 1...
Page 116 - Release the locking tab
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28 Removal and Replacement Procedures 5.5.2 Memory Boards Memory boards that are in the computer must be removed before others are installed.Memory expansion boards come in two matched boards.To remove the memoryboards, comp...
Page 118 - Disconnect the RTC battery cable from the connector.; Reverse the procedure to install a replacement RTC battery.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30 Removal and Replacement Procedures 5.5.3 Lithium Real Time Clock Battery To remove the Lithium real time clock (RTC) battery, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3....
Page 119 - To remove the CPU base cover, complete the following steps:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-31 5.5.4 CPU Base Cover To remove the CPU base cover, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxi...
Page 120 - Use the case utility tool to gently lever the side of the cover
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32 Removal and Replacement Procedures 7. Use the case utility tool to gently lever the side of the cover 1 from the CPU base on the right end. This will release the tab that holds the base in position. 8. Lift up the base co...
Page 121 - base
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-33 9. Use the case utility tool again to gently lever the side of the cover from the CPU base 1 on the left end. This will release the tab that holds the rest of the base in position. 10. L...
Page 122 - board to the magnesium frame.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34 Removal and Replacement Procedures 5.5.5 Processor Shield and Board To remove the processor shield and board, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock th...
Page 123 - Remove two screws from the bottom left side of the CPU.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-35 CAUTION: Installing the processor board without completing the recommended disassembly can flex the system board. This could cause an incomplete connection or damage to the system board....
Page 125 - Lift up the left front of the keyboard assembly about 1/2 inch
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-37 9. Turn the unit top side up, then open the display so it is in the upright position. 10. Lift up the left front of the keyboard assembly about 1/2 inch 1 to allow a boss to clear the fr...
Page 126 - directive will result in sporadic keyboard performance.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38 Removal and Replacement Procedures To install the CPU cover, reverse the procedure above and use the following steps toensure proper keyboard alignment. 1. It is critical for purposes of keyboard alignment that the screw ...
Page 128 - attached to the flat ribbon cable.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40 Removal and Replacement Procedures 6. Disconnect the display cable from the system board by pulling up on the pull tabs attached to the flat ribbon cable. CAUTION: Do not pull on the flat cable as it is easily damaged. Fi...
Page 129 - Remove the four clutch screws at the back of the display assembly.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-41 7. Turn the computer top side up and open the display to a vertical position, 8. Remove the four clutch screws at the back of the display assembly. 9. Lift the display assembly from the ...
Page 130 - Reconnect the display ground cable to the ground clip.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42 Removal and Replacement Procedures To install the display assembly, complete the following procedures: 1. Guide the flat ribbon display cable and the display ground cable through the slot in the CPU base. 2. Position the ...
Page 131 - Clutch Assembly Components; To remove the clutch cover, complete the following procedures:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-43 5.7 Clutch Assembly Components This section covers the removal and replacement of the clutch cover and the clutches. 5.7.1 Clutch Cover To remove the clutch cover, complete the following...
Page 132 - cable harness, then disconnect the harness from the system board.; Reverse the procedure to install the clutch cover.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-44 Removal and Replacement Procedures 9. Lift the right side of the clutch cover about 0.5 inch to gain access to the microphone cable harness, then disconnect the harness from the system board. CAUTION: The microphone cable...
Page 133 - Remove the clutches from the magnesium frame.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-45 5.7.2 Clutches The two clutches act as hinges for the display assembly. To remove the clutches,complete the following procedures: 1. Disconnect the AC power and any external devices (Sec...
Page 134 - System Board Components; To remove the system board, complete the following procedures:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46 Removal and Replacement Procedures 5.8 System Board Components There are two major parts that comprise the system board: the system board, and theheat sink. 5.8.1 System Board To remove the system board, complete the foll...
Page 137 - connectors to the magnesium frame at the back of the unit.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-49 13. Use a 3/16-inch socket wrench to remove the six screwlocks that secure the I/O connectors to the magnesium frame at the back of the unit. Figure 5-47 . Removing the Screwlocks from t...
Page 138 - To replace the system board, complete the following procedures:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50 Removal and Replacement Procedures To replace the system board, complete the following procedures: 1. Insert the system board, rear end first, into the magnesium frame. 2. Replace the six screwlocks that secure the I/O co...
Page 139 - To remove the heatsink, complete the following procedures:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-51 5.8.2 Ensuring ESD Protection When reinstalling the system board, it is important to include the grounding clip tomaximize the ESD (electrostatic discharge) protection of the computer Th...
Page 140 - Remove the screw that secures the heatsink to the system board.; To install the heatsink, reverse the procedures.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-52 Removal and Replacement Procedures CAUTION: To prevent electrostatic discharge damage to the System I/O board, follow the precautions described in Chapter 4, "Removal and Replacement Preliminaries in this guide. 14....
Page 141 - To install the video chip heatpipe:; To remove the video chip heatpipe:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-53 To install the video chip heatpipe: CAUTION: The video chip heatpipe is easily bent. Please use extreme care when handling and installing to prevent damage. A bent video chip heatpipe ma...
Page 142 - Frame Components; Important
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-54 Removal and Replacement Procedures 5.9 Frame Components Frame components include the upper and lower PCMCIA doors and the DualBay ejectbutton components. Important : When installing the PCMCIA doors, the lower door must b...
Page 151 - PCMCIA assembly to the system board.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Replacement Procedures 5-63 13. With the system board bottom side up, remove the two screws that secure the PCMCIA assembly to the system board. Figure 5-56 . Removing the PCMCIA Retaining Screws
Page 152 - To reinstall the PCMCIA assembly, reverse the procedure.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-64 Removal and Replacement Procedures 14. Turn the system board top side up and rotate the PCMCIA assembly until it clears the system board. Figure 5-57. Removing the PCMCIA Assembly from the System Board To reinstall the PC...
Page 154 - Rotate the upper PCMCIA button upwards; To install the PCMCIA ejector buttons, reverse the procedure.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-66 Removal and Replacement Procedures 7. Rotate the upper PCMCIA button upwards 1 to remove it from the push rod. 8. Rotate the lower PCMCIA button upwards 2 to remove it from the push rod. Figure 5-58 . Removing the PCMCIA ...
Page 156 - Unclip the display ground bracket from the magnesium frame.; To install the display ground bracket, reverse the procedure.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-68 Removal and Replacement Procedures 13. Unclip the display ground bracket from the magnesium frame. Figure 5-59. Removing the Display Ground Bracket To install the display ground bracket, reverse the procedure.
Page 157 - Chapter 6; Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 6 Specifications 6-1 Specifications This chapter provides physical and performance specifications for the following: Computer Displays Hard drives Diskette drive CD-ROM drive Battery packs MCD Expansion U...
Page 158 - Computer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Specifications 6.1 Computer Table 6-1 Computer U.S. Metric Dimensions Height Depth Width 1.49 in 10.20 in 11.40 in 37.85 mm 259.48 mm 289.56 mm Weight: 4100 With battery handle 5.95 lbs 2.70 kg Without battery handle 4.94 ...
Page 159 - SVGA Display
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications 6-3 6.2 Displays Table 6-2 12.1-Inch CSTN, SVGA Display U.S. Metric Dimensions Height Width 6.3 in 8.4 158.38 mm 211.18 mm Number of Colors 256 Contrast Ratio 20:1 Brightness 70 CD/M 2 @ 4.0 mA Pixel Resolution ...
Page 162 - Hard Drives
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Specifications 6.3 Hard Drives Table 6-7 Standard Model Configurations 3-GB 4-GB Formatted Capacity per Drive (MB) Physical 3250.7 4114.0 Logical 3251.4 4099.8 Drive TypeDrive Height With drive frame (mm) 12.7 12.7 Drive S...
Page 165 - Diskette Drive
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications 6-9 6.4 Diskette Drive Table 6-8 Diskette size 3.5-inch High density 1.44-MB/1.2-MB Low density 720 KB Light None Height 0.43-in (11 mm) Bytes per sector 512 Sectors per Track High density 18 (1.44-MB)/15 (1.2-M...
Page 167 - X CD-ROM Drive Table
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications 6-11 Table 6-10 8 X CD-ROM Drive Table Applicable Disc CD-ROM mode 1, mode 2CD-Digital AudioCD-XA mode 2 (Form 1, Form 2)CD-I mode 2 (Form1, Form 2)CD-I ReadyCD-BridgeCD-WO (fixed/variable packets)Photo CD (sing...
Page 169 - Lithium Ion Modular Battery Pack; Lithium Ion Handle Battery Pack
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications 6-13 6.6 Battery Packs Table 6-12 Lithium Ion Modular Battery Pack U.S. Metric Dimensions Height Length Width 0.77 in 5.34 in 4.35 in 19.6 mm 135.6 mm 110.0 mm Weight 0.88 lb 399 g Electrical Voltage 14.4 V Amp-...
Page 170 - Mobile CD Expansion Unit; MCD Expansion Unit
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14 Specifications 6.7 Mobile CD Expansion Unit Table 6-14 MCD Expansion Unit U.S. Metric Dimensions Height 0.96 in 2.43 cm Depth 8.95 in 2.27 cm Width 11.69 in 29.70 cm Weight Expansion Base 2.0 lb 0.91 kg Power Supply (Inpu...
Page 171 - External Power Supplies; Automobile Adapter
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications 6-15 6.8 External Power Supplies The automobile adapter allows the computer to be used in an automobile without adrain on the computer's internal batteries. Table 6-15 Automobile Adapter U.S. Metric Dimensions H...
Page 172 - AC Adapter
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16 Specifications The AC Adapter allows the computer to be used without batteries in an officeenvironment. Table 6-14 AC Adapter U.S. Metric Dimensions Height 1.42 in 36 mm Width 2.83 in 72 mm Length 4.69 in 119 mm Weight 0....
Page 173 - External Battery Charger
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications 6-17 The external battery charger controls the output voltage generated by the AC adapter. Table 6-17 External Battery Charger U.S. Metric Dimensions Height 2.1 in 52.4 mm Width 5.5 in 140 mm Length 5.9 in 150 m...
Page 174 - System Interrupts
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18 Specifications 6.9 System Interrupts Table 6-18 Hardware IRQ System Function IRQ0 Timer interrupt IRQ1 Keyboard IRQ2 Interrupt controller cascade IRQ3 COM 2 - used by MSIO or PCMCIA controller IRQ4 COM 1 - used by MSIO or...
Page 178 - System Memory Map
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22 Specifications 6.12 System Memory Map Table 6-15 Size Memory Address System Function 640 K 00000000 - 0009FFFF Base Memory 128 K 000A0000 - 000BFFFF Video Memory 48 K 000C0000 - 000CBFFF Video BIOS 160 K 000C8000 - 000E7F...
Page 179 - Appendix A; Connector Pin Assignments; External Keyboard
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix A Connector Pin Assignments A-1 Connector Pin Assignments This appendix contains the pin assignments for all external connectors. Table A-1 External Keyboard Connector Pin Signal KEY 6 5 4 3 2 1 123456 DataUnusedGroun...
Page 180 - BNC
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Connector Pin Assignments Table A-4 Ethernet RJ-45 Connector Pin Signal 8 7 1 2 3 4 5 6 12345678 (+) Transmit Data(-) Transmit Data(+) Receive DataUnusedUnused(-) Receive DataUnusedUnused Table A-5 BNC Connector Pin Signal...
Page 181 - Parallel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connector Pin Assignments A-3 Table A-7 Parallel 1 14 25 13 Pin Signal Pin Signal 1 Strobe 14 Auto Linefeed 2 Data Bit 0 15 Error 3 Data Bit 1 16 Initialize Printer 4 Data Bit 2 17 Select In 5 Data Bit 3 18 Ground 6 Data Bit 4...
Page 182 - Expansion Connector
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Connector Pin Assignments Table A-9 Expansion Connector 316191 1 120 90 60 30 Pin Signal Pin Signal 1 Video - Green Gun 26 Signal Ground 2 Video - Blue Gun 27 Signal Ground 3 Video - Horizontal Sync 28 Audio Signal from CD...
Page 184 - Speaker Connector
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Connector Pin Assignments Table A-10 Speaker Connector Pin Signal 1 Shield 2 Phone Jack #1 3 Phone Jack #2 Table A-11 NTSC/PAL Connector Connector Pin Signal 1 (Inside)2 (Outside) +5 VDCGround
Page 185 - Appendix B; Power Cord Set Requirements; -Conductor Power Cord Set; General Requirements; The requirements listed below are applicable to all countries:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix B Power Cord Set Requirements B-1 Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of your computer permits it to operate from any linevoltage from 90 to 264 volts AC. The power cord...
Page 186 - Country-Specific Requirements; -Conductor Power Cord Set Requirements By Country; conductor size. The wall plug
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements By Country Country Accredited Agency Applicable Note Numbers Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 D...
Page 187 - Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index I-1 Index A AC adapter, 1-8 spare part number, 3-15 AC power cord 3-conductor, 9-1requirements, 9-1spare part number, 3-9 adapter base, undocking, 5-7audio solving problems, 2-17test error codes, 2-15 Automobile adapter ...
